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8 Things We Can Learn from Canadians

8 Things We Can Learn from Canadians

We can learn a lot from other countries. How to embrace the outdoor café from the French. How to deal with rain from the English. But what about one of our closest neighbors, the Canadians? As it turns out, there’s a lot we can learn from them, too. Here are eight things we can learn from our Canadian friends to the North.

1. How to laugh about anything.

Canadians, as a general rule, have a great sense of humor. Ellen Page, Cobie Smulders, Will Arnett, Nathan Fillion, and Michael J. Fox are just some of the funny people that Canada has so generously donated to make the rest of the world laugh. What more could you ask for?

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2. How to be cold, constantly.

Canada is a cold, cold place. The record low temperature in Toronto in January was -24 degrees Fahrenheit. To me, that seems like a temperature at which you couldn’t even sustain life, let alone keep on with your daily routine. However, in a country that is often very close to zero degrees, its people continue living their lives. Are they superhuman, or are they just really good at dealing with the cold? The world may never know.

3. How to say sorry.

There is a stereotype about Canadians being constantly apologetic. Apparently, if someone even thinks that they might have breathed your air, they will say sorry more times than you know how to respond to. While many other people won’t apologize even if they run you down on the sidewalk, it is not so in Canada.

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4. How to scarf down poutine.

Poutine is a Canadian specialty. It’s basically a dish of fries covered in gravy and cheese curds, and it is seriously one of the most delicious snacks in the world. When I was in seventh grade, my French teacher taught us about poutine and I thought it sounded disgusting. Several years later, on a trip to Montreal, I had some and it was the most wonderful thing I’ve ever eaten. Really, poutine is amazing. Everyone should move to Canada, eat poutine on a daily basis, and gain thirty pounds. It’s worth it.

5. How to master the quick breakfast eatery.

When in Canada, you will see some of its most common inhabitants: moose, apologetic people, the ever-present maple leaf, and Tim Hortons. Tim Hortons is a chain similar to Dunkin’ Donuts, only with better coffee and better donuts. It’s fast, efficient, delicious, and everywhere. There is a Tim Hortons on practically every corner of every street of every Canadian city, and it’s great. There are some Tim Hortons stores in the US, but visit a Canadian branch for the full experience.

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6. How to show national pride.

Ah, the maple leaf. It’s everywhere, and unlike some other countries’ flags, it’s not annoying. Just a simple red and white background with a red leaf on top. Clean and simple. We could all take a leaf out of their book (pun intended) and show some tasteful pride in our heritage.

7. How to make anything maple.

Maple isn’t just for syrup these days (though real Canadian maple syrup is wonderful, and everyone should experience it — plus they sell it in really cute maple leaf-shaped bottles). The maple candies that come out of Canada are delicious, soft, and are sweet enough to rot your teeth. It’s no wonder Canadians celebrate the maple leaf.

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8. How to get behind one sport.

Hockey, eh? It’s the first thing most people think of when they are asked about a Canadian team. And it’s only fitting that a sport played on ice would be so popular with the cold-loving people up North. While many people follow sports in other countries, it’s not with the same unity that Canadians follow their beloved hockey.

Featured photo credit: Francois Peladeau via flickr.com

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Last Updated on January 15, 2019

What Are Interpersonal Skills? Master Them for Better Relationships

What Are Interpersonal Skills? Master Them for Better Relationships

When I wrote my book Extraordinary PR, Ordinary Budget: A Strategy Guide, I was surprised at the various layers of review and editing necessary to get the book to publication. Before I ever submitted the manuscript, I enlisted a former colleague to read and copy edit my work. Then, I submitted my work to an editor at the publisher’s house, and once she approved it, she sent it to her colleagues and then her company’s editorial board.

Upon editorial board approval of my book, my editor sent my work to reviewers in my field, then a developmental editor, then a designer and layout team and, finally, another copy editor. There were a host of personalities with whom I needed to interact along the way.

It turns out that getting a publishing contract was just the beginning – a lot happens between developing a concept, writing the book, finding an agent and publisher, and getting the book on bookshelves or on Audible or Kindle. Through every milestone of the publishing process, my ability to interact with others was crucial. This underscored for me that no matter what or how much a person accomplishes, you never do it alone – everyone needs assistance from others.

While I conceived of the book and wrote the manuscript, there is no way my book could have hit booksellers’ shelves without the dozens of people who were involved in the publishing process. Further, interpersonal skills can propel or stonewall success.

Even as someone who has written hundreds of essays, press releases, pitch notes and other correspondence, writing itself is not a solitary endeavor. Sure, I may write in solitude, but the moment I am finished writing, there are always clients, colleagues, partners, peers and others who review my content.

What is more, even as a published author and contributor for this platform, I try to never submit final copy (content) that has not been copy edited. I send everything to my copy editor, whom I pay out of my own pocket, for her review, edits and approval. Once she has reviewed my work, caught unbeknownst-to-me errors, I am much more confident putting my work out in the world.

How Interpersonal Skills Affect Relationships

It is clearer to me now more than ever before that interpersonal skills are needed in every profession and every trade.

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People don’t elect leaders because the leaders are smart. Individuals are motivated to vote when they have a hero and when they feel they have something to lose. If they seriously dislike the other candidate, they are much more likely vote according to a 2000 Ohio State University study:

“A disliked candidate is seen as a threat, and that will be motivation to go to the polls. But a threat alone isn’t enough – people need to have a hero to vote for, too, in order to inspire them to turn out on Election Day.”

In a work setting, interpersonal skills impact every facet of your development and success. Trainers must collaborate with a design team or the company hiring them to facilitate the training. During the training itself, the facilitators must connect with the audience and establish a rapport that supports vulnerability and openness. If the trainers interact poorly with the trainees, they are unlikely to be invited back. If they are invited back, they may be unlikely to inspire cooperation or growth in their trainees.

Solopreneurs interactions with clients and subcontractors, and those interactions will, in part, support or adversely impact their business. If you enjoy a career as an acclaimed surgeon or respected lawyer, your interactions with patients, clients, health insurance agencies and a team of other practitioners – many of whom are shielded from public view – will improve or decimate your practice.

As a hiring manager, one of the things I consider when interviewing candidates is their interpersonal skills. I assess the interpersonal skills they display in their content and face-to-face presentation. I ask probing questions to learn how they interact with others, manage conflict and contribute to a team atmosphere.

When candidates say things like, “I prefer to work alone” or “I can hit the ground running without assistance,” I bristle. When candidates appear to know everything and everyone, I wonder if they will be receptive to learning or open to feedback. Could these statements be indications that these individuals lack interpersonal skills?

It stands to reason, then, that interpersonal skills are among the most valuable and the bedrock of all talents and skills.

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What are Interpersonal Skills?

Interpersonal skills range from emotional intelligence, empathy, oral and written communication to leadership to collaboration and teamwork.

In sum, interpersonal skills are skills that enable you to interact well with others. They include teachability and receptiveness to feedback, active or mindful listening, self-confidence and conflict resolution.

From a communications standpoint, interpersonal skills are about understanding how colleagues prefer to communicate and then using the appropriate mediums to meet respective needs. It is about understanding how to communicate in a way to get the most out of different people.

For instance, in my career as a public relations practitioner, part of what I am constantly evaluating is which colleagues, clients and members of the media prefer email, text or phone calls. I am assessing how much frill to use with each person depending on what has worked in the past and depending on what I know about the person with whom I am interacting.

Making these decisions and being disciplined enough to follow each person’s known preferences helps me better connect with the various individuals in my orbit. Is this tiring at times? Yes. Is it necessary? Absolutely.

How to Improve Interpersonal Skills

There are tons of resources to teach interpersonal skills. I love books such as Leadership Presence by Belle Linda Halpern and Kathy Lubar, and The 5 Love Languages by Gary Chapman.

There are also a host of books and articles on emotional intelligence, which is the ability to manage one’s emotions and perceive and adapt to others’ emotions. Emotional intelligence is likewise a critical component of positive interpersonal relations. You can learn more about it in this article: What Is Emotional Intelligence and Why It Is Important

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Active and mindful listening also support improved interpersonal skills. I recommend you take a look at this piece: Active Listening – A Skill That Everyone Should Master

I have further found that humility helps a ton with interpersonal skills. It takes humility to admit you have more to learn and that you can learn from the people around you. In fact, everyone with whom you interact has a lesson to teach you. And employers are increasingly looking for team members who are lifelong learners, meaning they believe there is always room for growth and professional and personal development.

Forbes contributor Kevin H. Johnson noted in a July 2018 article,

“That’s why, when anyone asks what the next ‘hot’ skill will be, I say it’s the same skill that will serve people today, tomorrow, and far into the future—the ability to learn.”

Don’t overlook introspection.

While interpersonal skills may seem simple enough, introspection is critical to learning where and in what ways you need to grow.

Through introspection and observation, I have learned that my interpersonal skills suffer when I am sleep deprived, because then I am short-tempered and irritable. I’ve observed this connection over a significant period in my life. Unsurprisingly, it is also true of others. Fellow LifeHack contributor, health coach and personal trainer Jamie Logie noted:

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When you are chronically sleep deprived, it really does a number on you. A lack of sleep can keep your body in a constant state of stress and over time this can get pretty ugly. Elevated stress hormones can be involved in creating a bunch of pretty nasty conditions including anxiety, headaches and dizziness, weight gain, depression, stroke, hypertension, digestive disorders, immune system dysfunction, irritability.

Additionally, the Eunice Kennedy Shriver National Institute of Child Health and Human Development reported,

“Sleep deprivation can noticeably affect people’s performance, including their ability to think clearly, react quickly, and form memories. Sleep deprivation also affects mood, leading to irritability; problems with relationships, especially for children and teenagers; and depression. Sleep deprivation can also increase anxiety.”

The point is, even as you are identifying ways to improve interpersonal skills, think about what is getting in the way. While sleep deprivation is a trigger for me, your stumbling block may be different.

The Bottom Line

You cannot fix what you do not know is broken. Even as you work to understand and apply interpersonal skills, spend some time in mindful meditation to get clear on what is holding you back from developing solid relationships.

Featured photo credit: Austin Distel via unsplash.com

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