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5 Things Commander Shepard Taught Me About Perseverance

5 Things Commander Shepard Taught Me About Perseverance

Ah, Commander Shepard. What made him such an inspiring game character? I think it was the fact that he never gave up. Whether it was against Saren, Sovereign, Harbinger, or the Illusive Man, he always brought his best. For fans of the games, this is true whether you went down the paragon or renegade road. One (usually the latter) just got it done with a bit more, ahem, death and destruction. So, what did Shepard and his story teach me about maintaining the kind of perseverance that leads to success? I’ll let you know below

1. You Don’t Have To Be Anybody Special.

I mean sure, Shepard was a member of the elite N7 special forces and he later became a Spectre, but in relation to the people who either followed him or wanted him dead, he might as well have been just another guy off the street. To me, Commander Shepard was the archetypal “leader.” He had the ability to make key decisions and deal with the consequences. He wasn’t the best shot on his team; that title goes to Garrus. He wasn’t the best assassin; that would probably go to Thane. Nor was he the strongest (Wrex), or the smartest (Liara or Mordin), or even the best soldier (Zaeed or maybe Grunt). His companions, taken individually, were each better at their specialty than Shepard was. What made Shepard special, besides his leadership ability, was his tendency to put his own drama aside to deal with his friends. So, while each member of his squad may have been better than him on a singular basis, it was Shepard himself who ensured that all of the pieces fit. It was he who allowed Wrex and Garrus and Tali and Legion to work together. I think that’s a pretty good lesson to take with you into real life. While you may not be the best at anything, you can still go incredibly far by being a good person, someone who brings folks together rather than pushes them apart. Couple that with decent leadership skills, and you might just make a future for yourself.

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2. You Should Rely On Your Friends.

As much as I pumped up Shepard’s ability to be the shoulder to cry on for all of those around him, it was often a two way street. Without his friends, there’s no way he could have accomplished anything, probably best revealed by the end of Mass Effect 2, where you literally fail the mission if you didn’t put enough time into growing and cultivating your squad. Often, the best way to persevere through life’s most turbulent curve balls is not to try and take it on all by yourself, but to mitigate the blow by spreading it amongst you and your loved ones. I don’t mean to say that you should try and transfer all of your pain and suffering onto someone else and make it their burden too, but that you should always seek out advice and support from those you trust. As Shepard taught us, you aren’t the best at everything, or perhaps even at anything, and thus it behooves you to grow friendships in order to make up for your deficiencies. While something may seem catastrophic to you, your friend might have just the right tools to help you get your life back in gear. Just make sure they’re not too busy working on some calibrations to help you out.

3. Don’t Let Your Doubts Keep You From Your Goals.

While the Shepard in Mass Effect and Mass Effect 2 was relatively confident (for the most part), the third game revealed more of his doubts to us, which makes sense seeing as it was by far the most apocalyptic in the trilogy. Even still, when everything was crashing down around him (literally most of the time), he managed to stay focused on immediate goals. When Earth fell, he went straight to looking for a super weapon that might destroy the Reapers. When the Illusive Man turned against him, Shepard immediately began planning how to bring about his demise. Nightmares plagued Shepard throughout the third game, but he didn’t let them distract him from the endgame. In life, we often let our intangible doubts keep us from accomplishing real things. Shepard had the enviable trait of being able to acknowledge those doubts and carry on anyways, come what may. I don’t think I’m there yet, but I strive to keep a similar mindset everyday and so should you.

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4. You Can Recover From Crushing Defeats.

In case you forgot, Commander Shepard died at the beginning of Mass Effect 2. Luckily for all of us, he was brought back to life thanks to the magic of science fiction medicine and lots of money. Not only did he die, but as a consequence he lost his ship and most of his crew from Mass Effect 1. Most people would take such a crushing blow as a sign to slow their roll a bit, but the revived Shepard forged on ahead anyways. I’m not sure if I’ve experienced anything I would call a crushing blow yet, but I have had my share of losses. It can be incredibly tough to see past your failures and move on towards the future, but those who can are better able to make up for past mishaps. In Shepard’s case, he used his defeats as a form of motivation. When he lost his ship, he didn’t call it quits. He got a new ship and a new crew, and took the fight directly to the party responsible for his initial defeat, destroying their ship and their base in the process. I’m not saying that you should go out of your way to crush everything responsible for your defeats. While that might be appropriate in some cases, in others it will suffice to just keep trying to accomplish what you failed to do in the first place. Though if you do happen to get the opportunity to tell off a few of the folks who have prevented your ascension to the top, be my guest and have at it!

5. Never Let “The Powers That Be” Dictate Your Journey.

We as a species are incredibly and hypocritically complex. On the one hand, we want our freedom and individuality. On the other, we often like being told what to do or being given direction of some sort. Otherwise, why would we have politicians, managers, bosses, etc. While they certainly have their uses, it’s also important to maintain your own identity, to not let those above you completely control your destiny. Shepard expertly straddled the line between willful disobedience and loyal employee. He didn’t take any crap from his superiors, and when they ordered him to do something ridiculous or illogical, he’d tell them off and get the job done his way. The right way. On the other hand, he never truly disobeyed his superiors, always completing the tasks they truly wanted him to accomplish. Shepard’s recalcitrant attitude towards those with dictatorial personalities certainly served him well. Had he blindly listened to all of the blustering words that spewed out of the mouths of the Council, Sovereign, the Illusive Man, Harbinger, and the Catalyst, there’s no doubt he would have failed in his mission.

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While there were multiple possible endings to Mass Effect 3, I like to believe that the “destroy” ending is the canonical one, because it shows Shepard going against the will of a supposedly superior being one last time, defeating the reapers once and for all, and miraculously surviving the experience. Shepard knew when to follow orders, and he knew when he was getting his chain yanked by untrustworthy entities concerned only for their own gain. That is something you must be on the lookout for in your life as well. Be a good soldier when necessary, but don’t be taken advantage of. While you might not save the galaxy like Shepard did, you’ll certainly be more successful as a result of your ability to persevere in pursuing the things that you know are right for you.

And with that, as Commander Shepard would say, “I should go.”

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Featured photo credit: Mass Effect 3/ dennisvillanueva84 via flickr.com

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Last Updated on April 11, 2019

How to Improve Communication Skills for Workplace Success

How to Improve Communication Skills for Workplace Success

Possessing strong communication skills will help you in every phase of your life. This is especially true in the workplace.

I have personally worked with several leaders who were masters of communication. A few were wonderful speakers who could tell a great story and get everyone in the room engaged. Those of us in attendance would walk away feeling inspired and eager to help with what came next. Others were very skilled at sharing a clear direction and job expectations.

I knew exactly what was expected of me and how to achieve my goals. This was the foundation of an energized and vibrant role I was in. What I have found is strong communication skills are incredibly helpful and sometimes critical in how well we perform at work.

Here we will take a look at how to improve communication skills for workplace success.

How Communication Skills Help Your Success

Strong communication skills pave the way for success in many ways. Let’s look at a few of the big ones.

Create a Positive Experience

Here are two examples of how well developed communication skills helps create a positive experience:

When I first moved to the city I now live in, I began a job search. Prior to my first live interview, I was told an address to go to. Upon arriving at the address provided, I drove around and around attempting to find the location. After 15 minutes of circling and looking for the address, I finally grabbed a parking spot and set out on foot.

What I discovered was the address was actually down an alley and only had the number over the door. No sign for the actual company. The person that gave me those very unclear directions provided a bad experience for me.

Had they communicated the directions to get there in a clear manner, my experience would have been much better. Instead the entire experience started off poorly and colored the entire meeting.

As a recruiter, I frequently provide potential candidates with information about a job I’m speaking to them about. In order to do this, I also provide a picture of the overall company, the group they might be joining, and how their role fits in and impacts the entire company.

Time and time again I have been told by candidates that I have provided the clearest picture of a company and role they have ever heard. They have a positive experience when I clearly communicate to them. Even when the position does not work out for them, often times they will want to stay in touch with me due to the open communication and beneficial experience they had during the interviewing process.

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Strong communication skills will provide a positive experience in virtually any interaction you have with someone.

Help Leadership Skills

It’s certainly a skill all its own to be able to lead others.

Being a mentor and guiding others towards success is a major hallmark of great leaders. Another characteristic of effective leaders is the ability to communicate clearly.

As I referenced above, having a leader who can plainly articulate the company’s mission and direction goes a really long way towards being the Captain of the boat that others want to follow. It’s like saying “here’s our destination and this is how we are going to get there” in a way that everyone can get on board with.

Another critical component of everyone helping to sail the boat in the right direction is knowing what your portion is all about. How are you helping the boat move towards its destination in the manner than is consistent with the leaders’ vision?

If you have a boss or a manager that can show you what it takes for not only you to be successful, but also how your performance helps the company’s success then you’ve got a winner. A boss with superior communication skills.

Build Better Teams

Most of us work in teams of some sort or another. During the course of my career, I have led teams up to 80 and also been an individual contributor.

In my individual contributor roles, I have been part of a larger team. Even if you are in business for yourself, you have to interact with others in one manner or another.

If you have strong communication skills, it helps to build better teams. This is true whether you are in an IT department with 100 other fellow programmers or if you own your own business and have customers or vendors you communicate with.

When you showcase your robust ability to communicate well with others while interacting with them, you are building a better team.

Now let’s jump in to how to improve communication skills to help you pave the way for your workplace success.

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How to Improve Communication Skills for Workplace Success

There are many tips, tricks, and techniques to improve communication skills. I don’t want to overwhelm you with too much information, so let’s focus on the things that will provide the biggest return on your time investment.

Most of these tips will be fairly easy to become aware of but will take time and effort to implement. So let’s go!

1. Listen

Ever heard the saying you have two ears and one mouth for a reason? If you haven’t, then here’s the reason:

Being a good listener is half the equation to being a good communicator.

People who have the ability to really listen to someone can then actually answer questions in a meaningful way. If you don’t make the effort to actively listen, then you are really doing yourself and the other person a disservice in the communication department.

Know that person who is chomping at the bit to open his or her mouth the second you stop talking? Don’t be that person. They haven’t listened to at least 1/2 of what you’ve said. Therefore the words that spill out of their mouth are going to be about 1/2 relevant to what you just said.

Listen to someone completely and be comfortable with short periods of silence. Work on your listening skills first and foremost.

2. Know Your Audience

Knowing your audience is another critical component to having strong communication skills. The way you interact with your manager should be different than how you interact with your kids. This isn’t to say you need to be a different person with everyone you interact with. Far from it.

Here is a good way to think about it:

Imagine using your the same choice of words and body language you use with your spouse while interacting with your boss. That puts things in a graphic light!

You want to ensure you are using the type of communication most relevant to your audience.

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3. Minimize

I have lunch with a business associate about 3 times a year. We’ve been talking for several years now about putting a business deal together.

He is one of those people that simply overwhelms others with a lot of words. Sometimes when I ask him a question, I get buried beneath such an avalanche of words that I’m more confused than when I asked the question. Needless to say this is most likely a large portion of why we never put the deal together.

Don’t be like my lunch business associate. The goal of talking to or communicating with someone is to share actual information. The goal is not to confuse someone, it’s to provide clarity in many cases.

State what needs to be stated as succinctly as possible. That doesn’t mean you can’t have some pleasant conversation about the weather too.

The point is to not create such an onslaught of words and information that the other person walks away more confused than when they started.

4. Over Communicate

So this probably sounds completely counter intuitive to what I just wrote about minimizing your communication. It seems like it might be but it’s not.

What I mean by over communicating is ensuring that the other person understands the important parts of what you are sharing with them. This can be done simply yet effectively. Here’s a good example:

Most companies have open enrollment for benefits for the employees in the fall. The company I work for has open enrollment from November 1 to 15. The benefits department will send out a communication to all employees around October 1st, letting them know open enrollment is right around the corner and any major changes that year. There’s also a phone number and email for people to contact them with any questions.

Two weeks later, we all get a follow up email with basically the same information. We get a 3rd communication the week before open enrollment and another one 1 day before it starts.

Finally we get 2 emails during enrollment reminding us when open enrollment ends.

There’s minimal information, it’s more of a reminder. This is effective over communication.

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5. Body Language

The final critical component to how to improve communication skills for workplace success is body language. This is something most of us have heard about before but, a reminder is probably a good idea.

When I am in a meeting with someone I am comfortable with, I tend to kind of slouch down in my chair and cross my arms. When I catch myself doing this, I sit up straight and uncross my arms. I remember that crossing arms can many times be interpreted as a sign of disagreement or conflict.

In general, the best rule of thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms, and looking people in the eye when speaking with them.

When you are speaking in front of others, stand up straight and speak in a clear voice. This will convey confidence in your words.

Conclusion

Possessing strong communication skills will help you in many facets of your life and most certainly in the workplace.

Good communication helps create better teams, positive experiences with those we interact with, and are critical for leadership.

There are numerous tactics and techniques to be used to improve communication skills. Here we’ve reviewed how to improve communication skills for workplace success.

Now go communicate your way to success.

More Resources About Effective Communication

Featured photo credit: HIVAN ARVIZU via unsplash.com

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