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10 Differences Between Pride And Arrogance

10 Differences Between Pride And Arrogance

You know how good it feels when after many weeks or even months your customer approves a project you and your whole team worked so hard on? You feel so proud of the work you have done together. But all these great feelings can be quickly spoiled if there is only one guy in your team, who is full of arrogance telling your customer what a great job he did.

Pride and arrogance: there are two different emotional states which are divided only by a thin line. Here’s how to spot the difference between the two (and not to enter the field of arrogance):

1. Proud people are always confident while arrogant people are unsecure

Proud people know what they do. They are usually masters of their profession and they always like to do things properly. They don’t want to mess around and they definitely can’t stand time-wasters.

Arrogant people often use their arrogance to cover their sloppiness and inability to cope with the task. Deep inside, they know they are not able to do the thing they are doing. They are full of doubts.

It is scientifically proven that arrogant people are prone to shame.

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2. Proud people use their language wisely while arrogant people usually use strong language

Pride people always talk wisely and there are two main reasons for it:

a) they always talk from their own experience
b) they regularly work on themselves, controlling their thoughts.

They know their pride is coming from those two things so it is natural for them to speak positively and inspiring to others.

Arrogance has its seeds in an inability to control the mind. So if an arrogant person wants to make an impression on others he will most likely use strong language, including swearing.

3. Proud people think all people deserve to be treated equally while arrogant people think they are better than others

A psychological study carried out on children aged between 7 and 11 by the University of Amsterdam and Ohio State University showed that children who were told by their parents that they are better than others developed a strong narcissistic personality.

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Pride people have high self-esteem but still think they are as good as others.

4. Proud people are like owls while arrogant people are like frightened dogs

When does a dog bite? It bites when fearing someone because it wants to protect itself. And that is the same situation when some people are using their arrogance: in the moments of fear of losing something.

Proud people have the attitude of owls with their inner peace. They know how to control their emotions so they seem to be always in control of the situation they are in.

5. Proud people look at hard work as their way to success while arrogant people are only opportunity seekers

Studies show that proud people are achievement-oriented viewing their hard work as the key to their success. They highly rely on themselves whilst always prepared to listen to other people’s advice.

On the other hand, arrogant people view success as pure luck so they are always on the run for the next best opportunity.

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6. Proud people always praise their team while arrogant people want to take all the credits for the job

Proud people know the power rests in the teamwork so they always praise all their colleagues. They know that by doing so they lose nothing but only empower the people around them.

Arrogant people think only of their own success. When they work in a team, after the task is completed they are first on the stage to take the prize for it.

7. Proud people really know themselves well while people arrogant don’t

Psychological studies show that people with the pride have genuine self-esteem coming out of knowing themselves well. They know what they are capable of and how to control their emotions.

Arrogance is actually ignorance of knowledge.

8. Proud people wisely consider other people’s opinions while arrogant people can’t stand any criticism

If pride people find out they are wrong, they will have no problem of confessing their mistake and trying to correct it while arrogant people will do just anything to prove they are right.

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9. Proud people don’t have a need to impress anybody while arrogant people have a constant urge to do so

Have you ever been in a group of people where there was a man or a woman who didn’t talk too much, but you felt a great energy coming out of him or her? And when you started talking with them, you didn’t want to leave, being pulled by their great personality? Pride people are not starving for other people’s attention, they simply attract it with their presence.

Arrogant people work hard to impress others so they are usually the loudest ones in the group. They don’t have any boundaries for achieving their goal: if there is a chance to make a joke about someone they won’t think twice to do so.

10. Proud people can work well in just any organization while arrogant people work best only in hierarchical systems

Proud people respect others, so they can work with many different people. They don’t fear somebody will take their position because they strongly believe in themselves.

On the other hand, arrogant people need a safe place to work from. And where is the perfect place for arrogance to flourish? In any hierarchical system where roles are well defined. Your boss can yell at you (if you are so unlucky to have an arrogant boss) only because of his position.

Be proud of yourself, constantly work on being the best version of yourself but never cross the line to arrogance by thinking somebody else is less important than you just because he might be doing a ‘seemingly’ less important task.

As long as you give 100% to whatever you do you can be a really proud person!

Featured photo credit: http://morguefile.com via morguefile.com

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Bo Nardin

Bo Nardin is an online entrepreneur taking the idea 'Turn your passion into a profession' online.

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

More Tips Improving Listening Skills

Featured photo credit: Mailchimp via unsplash.com

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