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What Top Leaders Get About the Importance of Diversity in the Workplace

What Top Leaders Get About the Importance of Diversity in the Workplace

Genetics science tells us that life itself thrives via diversity. Your company does too.

Within your company, very different people with amazingly different backgrounds can produce astounding results providing they work together. This is the opposite of companies where a lack of diversity can lead to monolithic thinking.

It is up to you, the leader within your organization, to make sure diversity works well. This provides you with the largest of talent pools to hire from and the most rapid integration of ideas.

In this article, I will look into the reason why some leaders are reluctant to workplace diversity and how you can embrace it for success.

Resistance to diversity

It is worth noting that the opposing elements of comfort and stress.

We humans like the familiar. Things we know and understand are comforting, easy to contend with and lack material stress. This explains why modern Silicon Valley has had a diversity problem. Not only have technical degree earners remained largely white and male, but the established executives are as well and find no stress in hiring people like themselves.

These managers and executives may lack any overt prejudice, but when hiring, they “go with what they know”.

Adding diversity to a workplace increases the workload and stress for some leaders. They have more to contend with, less understanding of the subtle cultural elements, and different team interpersonal frictions.

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It is understandable, though not acceptable, that these managers take the easy way out and hire people for which they are familiar and for which they have a trust bin performance within a team.

But diversity is like manure; the added stress stinks but it helps you grow. Part of diversity expansion in any organization depends on managers understanding that long-term diversity is healthy for the organization and rewarding for managers and their teams.

Diversity requires work

In my book Tough Things First, I speak to that subject – doing the tough things first. They are those monumental and difficult tasks on which we humans tend to procrastinate, and by doing so, fail.

Diversity is a tough thing. It requires real effort. It requires executive and organization-wide commitment. It requires personal and corporate discipline to get it done well. A diverse organization left alone will not likely succeed.

In the list of tactical processes that follows, you will see that successful corporate diversity requires active participation, both in weeding out those elements that block functional diversity but also that accelerate its effective adoption.

How prejudice blocks functional diversity

While I was the CEO of Micrel, my staff had a meeting with Human Resources to discuss which universities we should recruit from. One of the proposed universities happened to be the one I graduated from. A vice president, who was unaware of this fact, said “no good students come from that school.”

He felt pretty awful when the VP of HR informed him that it was my alma mater. He had a tough time looking me in the eye.

I was not in the least offended by his comment. I put my arm around him and told him I appreciated his feelings. By choosing not to be offended, I was able to maintain a good relationship with him.

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Indeed, one of the best ways to overcome prejudice – and thus enhance diversity – is to never be offended by comments and to encourage not being offended as part of corporate culture.

Remember, everyone has a right to their own opinion. Only unwarranted opinions lack value.

Key then to a diverse company is this lack of prejudice because diversity becomes adversity when prejudice abounds. Contrary-wise, diversity without prejudice is wonderful.

Helpful diversity tactics

When establishing your corporate culture, your policy and procedures, or even just chatting with employees, there are a number of tactics that deal with prejudice in the workplace and ensure a diverse and productive organization.

1. Look for all the varietals

Prejudice comes in varieties – politics, religion, race, education, social status and many other personal biases.

Encouraging thoughtful reception of everyone’s opinion goes a long way to quieting any type of prejudice.

2. Know that prejudice is universal

Statistics show that everyone harbors some form of prejudice (though most people won’t admit they have any).

Acknowledging that this is a common human trait allows you to think in terms of combatting all forms of prejudice, not a small subset. With this holistic viewpoint of humanity, you can address the disease, not a set of symptoms.

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3. Be the example

Never say anything unkind about anyone. If something you say or do is not edifying and uplifting, it likely is evil.

In the workplace, where competing ideas are shared and debated, negativity is anti-diversity – it is a form of in-your-face denial. But positive attitudes cannot be universal within a company if its leadership is negative.

4. No swearing

I know some people are having a “you must be kidding” moment, but know that swearing builds barriers. Not everyone is immune to harsh language, and much of it comes from places of anger.

We had a zero-tolerance policy for vulgar or condescending language at Micrel for 37 years and it worked, as evidenced by us having the lowest employee turnover rate in our industry (and 36 profitable years).

5. Reward kindness

Promote kindness and understanding by rewarding employees who demonstrate these traits.

People do what you watch and what you reward. If you want a positive and supportive organizational culture, and one that embraces diversity as a norm, make sure the underlying mechanics of diversity are recognized.

6. Hire broadly

You need to hire great talent but often you have multiple candidates from very different backgrounds. You can foster diversity by hiring employees that don’t fit any one mold.

At Micrel, we had nearly 1,000 people with about every nationality background and culture you can think of. I believe this made Micrel one of the more interesting places to work, caused employees to constantly think outside of their boxes, and made us one of most successful semiconductor companies in the industry.

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7. Respect

Having respect and dignity for every individual was another Micrel cultural pillar. When you look upon most prejudices, they come from a position of lacking respect. This in turn projects upon the recipient and reduces their dignity.

By making respect a core value, your organization simultaneously increases the effectiveness of diversity while reducing the isolation caused by diminished dignity.

8. Honesty

Nobody can work effectively when trust is lacking. Trust begins with honesty.

Integrity – doing what is right even when nobody is looking – is the highest form of trust.

9. Encourage involvement

Acceptance can be tacit or involved. Putting yourself into the other person’s world, no matter how slightly, communicates open acceptance and thus trust.

In order to help foster acceptance of different cultures and nationalities at Micrel, I made it a practice to learn to communicate with employees in their native tongues. Doing this promoted good feelings among employees who knew they were respected no matter what their nationality or culture was.

Diversity and friction

For workplace diversity to succeed, the friction between people of different sexes, genders, races, and cultures must be reduced, and preferably be eliminated. This can only happen with an overarching corporate culture based in trust and kindness.

Companies that create such cultures will dominate in the global economy because they will draw from the largest talent pools and have low-friction environments that allow everyone to focus on doing great things.

Featured photo credit: Pexels via pexels.com

More by this author

Ray Zinn

Ray Zinn is an inventor, entrepreneur, investor, angel, bestselling author and the longest serving CEO of a publicly traded company in Silicon Valley.

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Published on October 14, 2019

10 Organizational Skills Training Techniques for the Overwhelmed

10 Organizational Skills Training Techniques for the Overwhelmed

Do you constantly feel overwhelmed by the amount of tasks you have to complete at work? If so, then it may be time to look into some organizational skills training techniques.

Organizational skills are an asset. They allow you to add structure to your day so that you meet deadlines, attend every meeting, and even have enough time to take your breaks (imagine that!). As transferable skills, they can also add value to your personal life.

So, if being organized and able to perform at your very best at work, even when you’re inundated with duties, sounds appealing to you, then read on.

Why You Need Organizational Skills Training

According to the Cambridge Dictionary, organizational skills refers to:[1]

“the ability to use your time, energy, resources, etc. in an effective way so that you achieve the things you want to achieve.”

When you’re feeling overwhelmed at work (or anywhere really) achieving anything seems impossible. This is why organizational skills training is crucial. The skills you learn can help you to overcome the feeling of defeat so you can take command of your tasks again.

The Benefits of Organizational Skills

Having organizational skills allow you to not only be more organized, but to also be more productive and more effective. You’ll have greater control of your tasks and be able to accomplish more things. It can also reduce stress-levels, and experiencing less stress means leading a healthier lifestyle.

Examples of organizational skills include:

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As previously mentioned, while a major benefit for the workplace, they are also valuable in your personal life.

Think about it, our personal lives are also filled with many tasks and activities. Whether it’s going to the bank or buy groceries, or doing household duties such as vacuuming or taking out the trash, each responsibility is basically a task that needs to be completed in order for our home lives to run as smoothly as possible.

How to Learn Organizational Skills

Many businesses and organizations provide organizational skills training, whether it’s a workshop, company presentation, online training course, or an all-out conference. Attending these events is a great start to learning organizational skills. Then, of course, you can set your own goals.

For most people, organizational skills don’t come naturally. However, fortunately, just like any other skill, they’re learnable. Once you acquire an understanding of a skill, the more you practice it, the better you’ll get at it.

If you’re completely new to all of this, your best bet is to start small. Set yourself one goal, select one thing you’d like to improve on, and repeat it regularly until it becomes a habit. Once you’re confident in maintaining the habit, you can add to your goal or expand on it.

Starting small and gradually adding as you progress is a good course of action, as it can ensure that you actually achieve what you set out to accomplish. If you dive straight into the deep end, you risk being even more overwhelmed than before and may fail to meet expectations completely.

Surrounding yourself with people that have particular behaviors is another way to learn organizational skills. Having a super organized team leader, manager, or head of business can greatly influence your own actions and behavior.

10 Organizational Skills Training Techniques

If you’ve noticed yourself feeling overwhelmed and stressed at work recently, then perhaps you could try out one of the following organizational skills training techniques. They could help you to get back control, focus on your tasks, and reduce stress-levels.

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1. Make a List

If you’re feeling swamped with tasks, creating a to-do list is great for taking back control of the things you need to do.

By writing down your tasks in order of importance (make sure you prioritize your list!), you’ll have a visualization of what needs to get done.

You’ll also get to experience the feeling of great relief when you get to cross a task off your to-do list when it’s completed!

2. Don’t Rely on Your Memory

Even if you have superhuman memory, it’s always a good idea to write everything down.

From project deadlines, to customer details, to product prices, writing things down can serve as a reminder so you don’t forget the important things when you’re feeling overwhelmed.

And with most of us carrying around smartphones, you’re never far from a tool where you can write something down.

3. Schedule

A huge part of being organized is knowing how to plan, and expert planning involves a lot of scheduling.

Scheduling is taking a step further than creating a to-do list. Not only do you have the things you need to do recorded, but you have a timetable when you should complete them. This helps you to develop your time management skills as you’re expected to coordinate tasks and activities so that deadlines are met and everything is done on time.

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4. Learn to Delegate

Learning to delegate tasks is a valuable skill that will help to keep you organized. Not only will it lighten your workload, but it will sharpen your planning and prioritization skills as you will have to learn which tasks should be done by you and which tasks are okay to be given to someone else.

5. Avoid Multitasking

While the idea of attempting to do more than one task simultaneously may seem brilliant, in practice, it’s the complete opposite. Multitasking is known to actually lower your productivity as it diminishes your focus and attention and things become more difficult and take longer to complete.

6. Minimize Interruptions

It’s impossible to control every aspect of your environment but it doesn’t hurt to try. By minimizing interruptions while you’re at work, it gives you a better chance of completing them as effectively and efficiently as possible.

Investing in noise-cancelling headphones or installing a social media block on your desktop are examples of ways you could reduce distractions.

7. Reduce Clutter

A notable organizational skills training technique is to create a filing system for your documents. Whether it’s at work or at home, we all accumulate documents that we may not currently need but are too afraid to throw away in case we will need it in the future.

Having an organized system can allow you to locate necessary documents any time you need them. It also keeps them safeguarded which reduces the chance of losing something important. This filing system applies to both actual paperwork and digital documents.

8. Organize Your Workspace

Where we work greatly influences how we work. If you have a cluttered and messy workspace, then the chances of you working in an unorganized fashion can be very high.

Keeping an organized workspace ensures that you’re able to perform at your most productive. You won’t waste time looking for things that have been misplaced and working in a clutter-free environment can be soothing for your mind.

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9. Get Rid of What You Don’t Need

Clutter is known to lead to stress and anxiety.[2] If you’re already feeling overwhelmed, then the sight of clutter can increase that feeling.

Getting rid of things you no longer need clears out your environment and, hopefully, your mind as well.

Done with that sticky-note? Throw it away! Inbox is filled to the brim with unread emails? Unsubscribe to newsletters you no longer read! Whatever you no longer require in your physical and digital life, get rid of it.

Here’s a guide to help you declutter: How to Declutter Your Life and Reduce Stress (The Ultimate Guide)

10. Tidy up Regularly

While working, it can get easy for your desk to get untidy. You’re focused on work and so keeping everything at your desk in order is probably a lower priority. But it’s something to be conscious of. Doing a regular tidy up can ensure the mess on your desk doesn’t go overboard.

Whether it’s a quick clean up every day, or a deep clean every month. Being aware of tidying up and fitting it into your routine will help keep you organized and less stressed.

The Bottom Line

Possessing organizational skills enables you to get back control of your tasks when you’re feeling overwhelmed and perform better at work. They can make you more productive, more efficient, and of course, more organized.

Remember, they’re not only valuable at work! Because of their transferability, they can be beneficial in other areas of your life. And really, it doesn’t hurt to be organized at home and socially, as well as at work.

Featured photo credit: Jeff Sheldon via unsplash.com

Reference

[1] Cambridge Dictionary: Organizational Skills
[2] Psychology Today: Why Mess Causes Stress: 8 Reasons, 8 Remedies

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