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5 Fundamentals of Body Language to Increase Your Success in Life

5 Fundamentals of Body Language to Increase Your Success in Life

Body language isn’t a mere set of “techniques” or a show to put on for others. It is how you move in this world, and how you move, in many ways, dictates how you feel, what you say, what you strive for and what you allow to escape your grasp. Just as form follows function, so does your inner life — your emotional state, your confidence, your vivacity — follow what your body is doing.

For instance, when you hold your body with confidence, you will actually feel more confident. If you slump your shoulders and hang your head, looking down, your brain will read that as sadness and depression, and you will actually FEEL sadder and more listless. Furthermore, as is widely shown by research, your body language — by an overwhelming margin — is the most instant and visceral way that people assess who you “really” are.

A weak limp-fish handshake, for example, will immediately cause us to peg someone as ineffectual, unconfident and untrustworthy. By contrast, someone who crushes your hand and booms their self-introduction will immediately cause us to either cower to power, if we are the subservient type — or see through the bluster and surmise that this fellow is deeply insecure and overcompensating.

How you move your body is a language of its own, and one that is interpreted by others non-stop. And whether you seek more influence and power in your professional life, or more intimacy and clarity in your personal or intimate life, self-awareness in your body language is crucial.

As someone who has coached hundreds of people in personal and professional success, let me give you five of the most important body language “expressions,” so that you can more easily live the life you desire.

1. Do you show up as open or closed?

In my work around dating and intimacy, I begin by moving people away from the language of right and wrong, and more into the language of “open and closed.” For example, does what you say or do “open” the other person’s heart or close it.

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Similarly, your body language signals to anybody you encounter whether your heart or being feels open and receptive, or closed and anxious, judgmental, or afraid. “Open” body language signals trust, warmth, solidity, and comfort in being yourself and it feels inviting to others. “Closed” body language, by contrast, signals coldness, insecurity, isolation, and it makes the other person feel outside your sphere, pushed-away and unaccepted.

So, what are some ways you can start to cultivate open body language?

A. Do your eyes say “Welcome!” or “Scram!”?

Oftentimes the first form of connection with another person will be through your eye contact. Clearly, squinting suspiciously will convey that you are initially closed to another. By contrast, warm, relaxed eyes, and an easy slow smile when you encounter someone, will make them feel welcome and accepted.

B. Is your chest open to the other or closed off?

Think about a person with arms crossed tightly over their chest. Do they feel warm, receptive and friendly? Or guarded and judgmental?

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Uncrossing your arms, and not holding anything in front of you (like a drink, or books or folders) signals that you’re open to interact with people and ready to face what the world brings, whatever it brings. However, when you block your chest (your heart) with folded arms or objects, it may seem like you’re trying to protect yourself from something consciously or not.

C. How is your posture?

Think military posture. Think an invisibly thin steel cable from the crown of your head straight up to heaven. Think a straight spine. Think eye-level. Think feet planted solidly on the ground, with your weight evenly distributed. This kind of posture conveys strength, solidity, alertness and confidence. By contrast, if you hunch your shoulders and head is drooping down, if if you’re weight is uneven, you convey a lack of sureness, a lack of solidity.

2. What is your voice saying?

Words matter, but meaning is always dependent upon tonality. In workshops, I have students say “I love you” like a toddler, a murderer, a lovesick schoolboy, a dying wife after 50 years of marriage. How you say it matters as much as what you say.

It’s the same with daily expressions such as “No,” or “I disagree.” Try it with multiple emotions, and you’ll see how important tonality is. If you want to convey authority, practice that with common expressions. If you tend to come off as cold, and you want to convey warmth, practice that. If you want to inject more positivity into your interactions, then add positivity .

Start noticing the tonality of your voice and others and the social dynamics in your life will start shifting. Importantly, those with whom you interact will notice too. This article on Vixen Daily shows you how to use body language to become more well liked by everyone around you.

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3. Add a personal touch.

When people communicate, it’s out of a desire to connect with each other — even if for a brief moment. To raise the level of connection people feel with you, try establishing touch. Now, there are many kinds of touch — and some of it can feel unwelcome. You may remember George W. Bush’s unwelcome massaging of Angela Merkel’s shoulders.

To create a sense of appropriateness, start slow. Simply high-fiving the person when you both agree on something you really like gives them to opportunity to join in the initial touch, and that’s a two-way interaction rather than forced upon them. Or, at a moment of agreement or laughter or sudden closeness or understanding you can briefly touch someone’s upper arm. A simple touch like that is usually not felt as intrusive and it can quickly deepen the connection that you’re having with another person.

Studies show that simple touch increases feelings of good will — something that every savvy restaurant server knows. That touch on the shoulder along with the check? It adds between 19–28 percent great tip, according to some studies. For insight into the best body language for negotiating with people, check out this article.

4. Are we far apart or close?

Whether you know it or not, the physical distance that you’re close or far away from a person influences the kind of impact you have on them. The closer you are to a person when you’re communicating, the deeper the connection will be felt between the both of you. If you’re farther away, the lesser the connection will be.

Of course, the “Seinfeld Rule” holds true here — which is that an overly “close talker” can feel inappropriately intrusive. Try modulating your physical distance and see for yourself. Speak to a friend then get up and slowly distance yourself from your friend as you’re speaking. You’ll feel a psychological difference, and they will too.

Here’s another spatial-intimacy trick of the trade. Instead of standing directly opposite someone, which can create a primal “confrontation” feeling (especially if you physically larger), try standing to a person’s side and speaking with them, which half-looking out at the world together. It’ll have the both of you feel as if you’re a team.

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This article has great body language tips to apply to your life.

5. “Oh! We are alike!”

In our brains, we have what we now know as “mirror neurons.” These mirror neurons help us understand one another and the gestures we make to each other. Simply put, mirror neurons induce us to “mirror back” speech patterns or physical gestures as an unconscious was to create a sense of “tribe” or likeness.

So how can you use them to your advantage to create a sense of connection? Simply mimic the gestures, key words, vocal tonality, and pace of speech of the person you’re talking to. Doing this will deepen the connection level between you two because we all have a similarity bias, which means that we tend to like people whom we find our similar to us.

If the person to whom you’re speaking speaks quickly, try matching that pace. If they use an unusual word like “indubitably,” find a way to work that into your vocabulary while talking with them. If they pound the table while enjoying a joke, do the same. If they lean in to listen closely, then you lean in to listen closely to them.

These may seem like insignificant gestures, but they create a tremendous amount of familiarity and comfort — which is a way of saying primal safety. You may convey all kinds of messages with the words you speak — when you speak — but your body always broadcasts frequencies of information about you twenty-four-seven.

The question is, which frequency — friendly or unfriendly, safe or unsafe, authoritative or submissive — do you want to send? These five fundamental body language secrets will speed your toward your goals.

Featured photo credit: bad boy Look by Ryan McGuire via imcreator.com

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Nick Bastion

Love Expert, Relationship Coach, Author

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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