“Our culture tends to value logical, analytical thinking. That doesn’t make their way better. In fact, emotionally sensitive people are the ones who become passionate about causes and make changes in the world. They are artists and caregivers and those who contribute to humanity.” — Lori Deschene
Have you ever been described as hot headed or impetuous? You may also find that you cry easily and take things to heart. If this sounds familiar to you, then your emotions may often take charge and leave your rationality behind. The prominence and dominance of your emotional self may also make you emotionally sensitive. So, what does it mean to be emotionally sensitive? What causes it? And what are the positives of being emotionally sensitive?Advertising
What is emotional sensitivity?
Psychologist and author of the book The Emotionally Sensitive Person, Karyn D. Hall, explained what emotional sensitivity is and how it manifests itself. When someone is emotionally sensitive, they tend to experience emotions more intensely than other people do. Common feeling such as love, happiness, anger, and fear are felt to a greater degree. As your emotions can sometimes get the better of you, you tend to be apprehensive about how you will react in different situations.
Emotionally sensitive people have a sensitive way of viewing the world around them. They are acutely aware of the emotions of others and can be overly tolerant or intolerant. Many emotionally sensitive people work on an intuitive level and thus do not know how to verbalize themselves and their thoughts with great accuracy. If they believe they have been rejected, emotionally sensitive people can take it very personally. Decision making can be a difficult process for these people.Advertising
What is the cause of emotional sensitivity?
Lori Deschene, the founder of Tiny Buddha and Recreate Your Life Story explained the cause of emotional sensitivity as follows:
“Emotional sensitivity is biological. Research shows that some individuals are born with more intense emotions, meaning you react faster to emotional situations, your emotions are more intense, and your emotions take longer to fade. Events in a person’s life could also influence that emotional sensitivity.”
What are the two distinct types of emotional sensitivity?
Deschene identified two types of emotional sensitivity: reactive and avoidant. There are those who are reactive; these people tend to act on feelings before they undertake the process of thought. They are exposed to an emotional trigger and they react. They can be spontaneous and fun because they possess strong impulses.
People who are avoidant tend to shy away from uncomfortable emotions and situations that they believe will be unpleasant. If, for example, someone has offended them, they will move to the other side of the room to avoid talking to that specific individual.Advertising
What are the positive aspects of being emotionally sensitive?
Emotionally sensitive people have a heightened awareness of what other people are feeling. They experience intense joy and tend to be very passionate about things that are dear to them. Because they’re passionate, they tend to strive to make a difference to their surroundings. Emotionally sensitive people also tend to care intensely about others and express themselves authentically.
People who fall under the category of being emotionally sensitive are often careful not to hurt people’s feelings. They value memories and tend to dwell on things that have happened in the past. For these people happiness is more important than success and mistakes are viewed as part of the process, rather than something to get upset about.Advertising
Hall said, “Being emotionally sensitive can be a gift. It can also be very painful and more difficult than most can understand. If I could communicate one idea, it would be to accept your sensitivity rather than reject it or hate it, and learn to manage your emotions so you can find joy and peace. You may learn to cherish your emotional sensitivity—it can be done.”
If you are someone whose emotions tend to override their rationality, then do not view this as a negative trait. Being emotional and emotionally sensitive is a very positive thing. As Hall said, it is a gift.
Published on September 23, 2020
6 Effective Negotiation Skills to Master
I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.
If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.
Table of Contents
What is Negotiation?
First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.
Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.
In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.
Places We Negotiate
I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:
This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.
When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.
In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.
Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.
I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?
I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.
Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.
You didn’t expect this one, did you? We negotiate with ourselves all day long.
I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?
Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.
Why Negotiation Skills Are So Important
Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.
We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.
My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.
If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.
As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.
6 Negotiation Skills to Master
Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.
Now, let’s look at 6 effective negotiation skills to master.
Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.
It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.
For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.
After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.
2. Clear Communication
The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.
If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.
3. Active Listening
Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.
If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.
4. Teamwork and Collaboration
To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.
If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.
When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.
5. Problem Solving
Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.
Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?
From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.
There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.
6. Decision-Making Ability
Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.
There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.
Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.
More Tips to Improve Your Negotiation Skills
- How to Negotiate Skilfully to Get What You Want All the Time
- Perfect Negotiation: The 6 Stages That Help You Negotiate Successfully
- Negotiation: How to Negotiate for Whatever Result You Desire
Featured photo credit: Windows via unsplash.com