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10 Great Things About Working In The Hospitality Industry

10 Great Things About Working In The Hospitality Industry

For those who have long worked in the hospitality industry, there are endless complaints to make and bond over. The long hours, the bad wages, the sore feet. The narky customers, the horrible bosses, the way that no matter what you do to prevent it you still come home smelling like a parmigiana…

Yet as those people also know, it isn’t all bad. In fact, much of the time it is really pretty fun. And with the right understanding and the right ideas about what you want within the broad and ever-expanding hospitality sector, these tips could steer you in the direction of your next best career move. So here’s why hospitality is great.

1. It is social

It is SO social. You are hosting! You get to talk to people all the time, you are constantly interacting with other humans. Not only do you get to meet people all the time, but you find out some really cool stuff along the way. Society is knowledge! 

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2. It teaches you a skill

Over time, hospitality work becomes like second nature. Through one or maybe many venues, you continue to learn skills that you then have for life. This gives you a safety net in a field that is always growing and is ever present. 

3. You can travel with it

Hospitality exists everywhere in the world, and is a fantastic way to travel around the globe. You can get Visas in many countries and easily gain hospitality experience abroad and further your network and skills. It is a great way to meet people and support yourself while having new experiences.

4. It helps you meet friends

If you are new to a place, travelling, or starting work in a venue where you don’t know anybody, it is a GREAT place to make friends. Hospitality workers HAVE to be friendly, it’s their job! So you’ve come to the right place. You may make friendships for life.

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5. It allows you freedom to suit your own lifestyle

Hospitality is flexible when it comes to working around the other parts of your life. Have to study during the day? Work nights. Have to look after your kids at night? Work during the day. Tailor it to suit yourself, it is possible. 

6. Wages can be good

It is a fact that in some places hospitality wages are poor. However given the right establishment, venues that are above board and paying award rates should actually be offering a relatively decent wage for your services. Do your research. Find a place that is going to treat their workers fairly. And work hard for each other. 

7. You can be creative

There are opportunities to be creative within hospitality, whether or not you prefer cooking, or coffee making, or beer brewing. Perhaps you love to create cocktails! Have a go. There will always be opportunities to be involved. 

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8. It is unaffected by world changes

Hospitality is one of the few things in the world that will pretty much always exist. From that perspective, it can be a pretty safe career choice.

9. You get opportunities

There are fun opportunities in hospitality a lot. Whether you get the chance to work at a food festival, or perhaps an event or a music festival, there are chances to step outside of your regular surroundings and do something different. Not to mention you get to try food and drinks all the time!

10. It is fun

If you have never worked in a bar before, you probably don’t know how fun it can be. Depending on the venue of course… but you are often working alongside friends, and you are basically at a party, standing right at the front! Be careful you don’t have TOO much fun though …

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Featured photo credit: Albumarium via albumarium.com

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Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

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“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

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The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

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You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

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Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

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