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These 10 Ways Are How Emotionally Intelligent People Tackle Uncertainty

These 10 Ways Are How Emotionally Intelligent People Tackle Uncertainty
The topic of emotional intelligence has become all the rage in leadership circles and popular culture. And for good reason. Emotional intelligence plays a significant role in life outcomes, such as forming satisfying personal relationships and achieving success at work. This article focuses on the scientific study of emotional intelligence and how to harness it to make good decisions.
Emotional intelligence is defined as “the ability to monitor one’s own and others’ feelings, to discriminate among them, and to use this information to guide one’s thinking and action,” according to Yale Psychologist Peter Salovey. Put simply, this skill allows people to navigate social situations more effectively by viewing emotions as useful sources of information. Below are ways people with a high level of emotional intelligence deal with problems.

1. They’re aware of their own emotions.

Emotionally intelligent people aren’t exempt from feeling angry, sad, or happy. The difference is, they rely on the logical part of their brain to address a difficult or uncertain situation. They realize that once they give into that emotion, all rational thoughts go dark and their body engages their innate “fight or flight” response mode.

2. They can read the emotions of others from a mile away.

They can detect and decipher emotions in body language, voices, and even photos and art. For example, if someone walks into a business meeting and picks up visible cues that something is very wrong (maybe a participant appears slightly disheveled or is acting more reserved than usual), they are better equipped to deal with it. They can determine how to defuse the situation and reach a positive solution.

3. They know how to use emotions to their benefit.

They harness different emotions to facilitate various cognitive activities, like trouble-shooting. For example, studies show that being in a slightly sad mood helps people conduct careful, methodical work while being in a happy mood can stimulate creative and innovative thinking. The emotionally intelligent person can capitalize on his or her changing mood in order to best fit the task at hand. Are you a morning person who prefers to tackle the hard stuff before noon or a night owl who is more focused when everyone else is asleep?

4. They are successful at managing their own emotions.

They can regulate emotions in both themselves and in others. For instance, a boss might stop himself from yelling at a subordinate who made a major mistake, and instead use the opportunity as a learning experience to ensure the error never happens again. As for the ability to manage the emotions of others, you’d be surprised to learn that even negative emotions can be leveraged to reach intended goals. For example, a politician might increase the anger in their tone to deliver a powerful speech and arouse righteous anger in others.

5. They weigh the pros and cons of the situation.

They people take the time to organize their thoughts in order to come up with a solution that benefits their organization. This skill comes from their ability to control or quiet the emotional side of their brain and activate the logical side. This enables them to focus on making lists and prioritizing to zero in on what matters most.

6. They consult other leaders, mentors, or advisors on their team.

Sharing an emotional experience is not only proven to be useful in a therapeutic sense, but it offers leaders to get an objective interpretation of the issue at hand. Emotionally intelligent people aren’t too proud to seek help and ask questions because they realize the benefit of seeking out experts.

7. They’re big-picture thinkers.

They analyze the problem rather than the transaction. This means that they are able to stick back on a situation, and instead of dwelling on hurt feelings inflicted by other parties, they ask: What didn’t go well? Why didn’t it go well? and How can we improve the situation?

8. They know when to walk away.

Emotionally intelligent people can identify when something is their issue or someone else’s. They know that while they can’t easily change another person’s emotions, they can change how they react. Half the battle is knowing what you can and cannot control.

9. They don’t let fear or uncertainty stop them.

The brain loves knowing what’s coming around the corner, but emotionally intelligent people view obstacles as opportunities rather than setbacks. Having a positive attitude and maintaining a clear perspective is paramount to overcoming uncertainties and dilemmas in the business world.

10. They love learning.

They’re theoretically-motivated individuals who seek out resources that offer knowledge to help them do their jobs more efficiently. By establishing new brain pathways, leaders will become more comfortable and adaptable to change, which will ultimately make them better at crisis management.

Featured photo credit: Sarah Cimino via imcreator.com

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Last Updated on January 21, 2020

How to Increase Work Productivity: 9 Ground Rules

How to Increase Work Productivity: 9 Ground Rules

We all have those days when completing our assigned tasks seems beyond reach. With the temptation of social media, mobile games, and the internet in general—not to mention the constant bustle of people in the office—it’s easy to fall prey to disruptions and distractions at work.

So, what can we do about it? How to be productive at work?

While we don’t have a foolproof system that can completely eliminate disturbances and diversions, we do have 9 ground rules that can be applied to help give your productivity levels a boost.

Keep reading to find out our tips on work productivity.

What Does It Mean to Be Productive?

How to be productive at work?” is the age-old question plaguing employees and employers alike around the world. Regardless of where you work and what you do, everyone is always looking for new ways to be more efficient and effective.

But what does being productive actually entail?

Completing more tasks on your list or working longer hours doesn’t necessarily mean you’re being more productive. It just means you’re more busy, and productivity shouldn’t be confused with busyness.

Productivity means achieving effective results in as short amount of time as possible, leaving you with more time to enjoy freely.

It involves working smarter, not harder. It means refining processes, speeding up workflows, and reducing the chances of interruptions.

Productivity is best achieved when looking at your current way of working, identifying the bottlenecks, flaws, and hindrances, and then finding ways to improve.

9 Ground Rules on How to Be Productive at Work

1. Avoid Multitasking

Multitasking can give the impression that more tasks can be accomplished as you’re doing multiple things at once. However, the opposite is true.

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Research has shown that attempting to do several things at the same time takes a toll on productivity and that shifting between tasks can cost up to 40 percent of someone’s time.[1] That’s because your focus and concentration is constantly hindered due to having to switch between tasks.

If you have a lot of tasks on your plate, determine your priorities and allocate enough time for each task. That way you can work on what’s urgent first and have enough time to complete the rest of your tasks.

2. Turn off Notifications

According to a Gallup poll, more than 50 percent of US smartphone owners admit to checking their phones a few times an hour.[2]

Switching off your phone—or at least your notifications—during work hours is a good way to prevent you from checking your phone all the time.

The same applies to your computer. If you have the privilege of accessing social media on your work desktop, switch off the notifications on there.

Another good tip is to logout from your social media accounts. Therefore when you feel the urge to check it, you might be swayed because your page isn’t so easily accessible.

3. Manage Interruptions

There are certain disruptions in the office that are unavoidable such as your manager requesting a quick meeting or your colleague asking for assistance. In order to deal with this, your best approach is to know how to handle interruptions like a pro.

Be proactive and inform the people around you of your need to focus. Turn your status on as “busy/unavailable” on your work chat app.

If you’re on a deadline, let your colleagues know that you need to concentrate and would really appreciate not being interrupted for the moment, or even work from home if that’s a feasible option for you.

By anticipating and having a plan in place to manage them, this will minimize your chances of being affected by interruptions.

4. Eat the Frog

Mark Twain once famously said that:

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“if it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.”

What this basically means is that you should get your biggest, most urgent task out of the way first.

We all have that big, important task that we don’t want to do but know we have to do because it holds the biggest consequence if we don’t complete it.

Eat the frog is a productivity technique that encourages you to do your most important, most undesirable task first. Completing this particular task before anything else will give you a huge sense of accomplishment. It will set the ball rolling for the rest of the day and motivate you to eagerly complete your other tasks.

5. Cut Down on Meetings

Meetings can use up a lot of time, which is time that can be used to do something useful.

You have to wait for everyone to arrive, then after the pleasantries are out of the way, you can finally get stuck into it. And sometimes, it may take a whole hour to iron out one single issue.

The alternative? Don’t arrange a meeting at all. You’ll be surprised at how many things can be resolved through an email or a quick phone call.

But that doesn’t mean you should eliminate meetings altogether. There are certain circumstances where face-to-face discussions and negotiations are still necessary. Just make sure you weigh up the options prior.

If it’s just information sharing, you’re probably better off sending an email; but if brainstorming or in-depth discussion is required, then an in-person meeting would be best.

6. Utilize Tools

Having the right tools to work with is crucial as you’re only really as good as the resources you have at your disposal. Not only will you be able to complete tasks as efficiently as possible, but they can streamline processes. Said processes are essential to a business as they manage tasks, keep employees connected, and hold important data.

If you’re the manager or business owner, ensure your team has the right tools in place.

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And if you’re an employee and think the tools you currently have to work with aren’t quite up to par, let your manager know. A good team leader understands the significance of having the right tools and how it can impact employee productivity.

Some examples of tools that could be used:

Communication
  • Slack for team chat and collaboration.
  • Samepage for video conference software.
  • Zendesk for customer service engagement.
Task Management
  • Zenkit for task and project collaboration.
  • Wunderlist for listing your to-do’s.
  • Wekan for an open source option.
Database Management
Time Tracking
  • Clockify for a free tracker.
  • TMetric for workspace integrations.
  • TimeCamp for attendance and productivity monitoring.

You can also take a look at these Top 10 Productivity Tools to Help You Achieve 10x More in Less Time.

7. Declutter and Organize

Having a disorganized and cluttered workspace can limit your ability to focus. According to researchers, physical clutter can negatively impact your ability to concentrate and take in information.[3] Which is why keeping your work environment well ordered and clutter-free is important.

Ensure you have your own system of organization so you know what to do when the paperwork starts to pile up.

Being organized will also ensure that you know where to find the appropriate stationery, tools, or documents when you need it. A US study reveals that the average worker can waste up to one week a year looking for misplaced items.[4]

Here’s a useful guide to help you declutter and organize: How to Declutter Your Life and Reduce Stress (The Ultimate Guide)

8. Take Breaks

Taking regular breaks is essential for maintaining productivity at work. Working in front of a computer can lead to a sedentary lifestyle which can place you at a higher risk of heart disease, diabetes, and obesity. Even a 30 second microbreak can increase your productivity levels up to 30 percent.

As well as your physical health, breaks are also crucial for your mental and emotional wellbeing. That’s because your brain is like a muscle, the more it works without a break, the easier it is for it to get worn out.

Ensuring you actually take your breaks can prevent you from suffering from decision fatigue. It can also help boost creativity.

Take a look at this article and learn why you should start scheduling time for breaks: The Importance of Scheduling Downtime

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9. Drink Water

Although we know we should, it’s easy to forget to drink enough water during the working day.

Many of us turn to tea or coffee for the caffeine hit to keep us going. However, like taking breaks, drinking water is essential for maintaining productivity levels at work. It’s simple and effective.

Not drinking enough water can lead to dehydration and also headaches, tiredness, and weight gain.

A good tip to avoid dehydration is to keep a water bottle at your desk as it can serve as a reminder to constantly drink water.

If you find the taste of water a little bland, add some fruit such as cucumber or lemon to give it a better taste.

You can also get more ideas on how to drink more water here: How to Drink More Water (and Why You Should)

The Bottom Line

The preceding 9 ground rules on work productivity aren’t the be-all, end-all. You and the company you work for may have other tips on how productivity is best increased and maintained.

After all, it’s something that can be perceived differently depending on the exact job and work environment.

In saying that, however, the 9 ground rules serve as a good foundation for anyone finding themselves succumbing to disruption and distraction, and are looking for ways to overcome them.

A good tip to keep in mind is that change doesn’t happen overnight. Start small and be consistent. If you slip up, just dust yourself off and try again.

Developing habits happens gradually, so as long as you keep up with it, you’ll soon start to notice the changes you’ve been making and eventually enjoy the fruits of your labor.

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Featured photo credit: Cathryn Lavery via unsplash.com

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