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The Art Of Taking Criticism: Get Curious?

The Art Of Taking Criticism: Get Curious?

“When I am criticized, I feel ____.”

If you are like most people, you complete the aforementioned sentence with words like, “hurt, angry, defensive, dejected, disappointed, embarrassed, put-down, failure, no good, resentful” or other words that communicate the same meaning.

Indeed, few of us come home, call up a friend, or tell our partner, “Hey, I had a great day today… I got criticized.” Few people raise their hand when I ask, “How many of you like to be criticized”

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The reality is that for most people, criticism often arouses anger, anxiety, conflict in their relationships. At work, it often sours relationships with the boss, colleagues, staff, and clients too. At home, there is a plethora of research indicating that frequently mismanaged criticism is a prelude to an unhappy marriage, and parenting skills that impede (rather than enhance) a child’s development.

Yet, there is an equal amount of research that indicates giving and taking criticism productively is a key attribute of successful individuals, marriages, and organizations. Here, criticism is used as a tool to promote intimacy, enhance performance, and develop positive relationships.

What can you do to enhance your ability to take criticism productively? (Giving criticism productively will be for another day.) Perhaps hearing about one of my recent teaching experiences will get you started.

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Not long ago, I gave the top 100 partners of one of the world’s largest service firms a presentation on criticism.

“What’s the best way to learn about yourself?” was the first question. It was the class opener, if you will. “Take some psychological testing,” was one response. “Go to a therapist,” was another. Somebody earnestly offered, “Reflect and take stock of yourself.”

“Here’s another,” I told them. “Ask for criticism.” My suggestion surprised the group and they became more attentive.

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I explained that criticism is all around us – in our work relationships, marriages, parenting, and friends. It is everywhere. Received openly, it enhances all aspects of our lives, including making a performance appraisal more useful, making a marriage more satisfying, and developing our leadership capacities. Literally dozens of studies support that giving and taking criticism well is crucial to our success in life.

Yet, for most of us, hearing criticism about ourselves (or our work) is upsetting. In our minds, we think of criticism as a hostile attack. In our bodies, we feel it with a fear and anxiety response. This response translates into defensive behavior, which more often than not decelerates our learning and often prevents us from profiting from the information given, to say nothing of how it adds conflict to our personal relationships. How many films have you seen where criticism between daughter and mother, father and son, brothers and sisters, poisons the relationship? I can name dozens.

“Be curious about criticism,” is the prescription for regulating your defensive arousal. Adapt the attitude that “the person is telling me something he or she thinks is important. I need to know more.” This allows you to approach criticism with a friendlier attitude, and as a result, you can become more physically relaxed and learn. Curiosity “arousal” is pleasant.

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To spark your curiosity and buffer your defensiveness, think of criticism as “information that can help me grow.”

Accelerate your learning by soliciting criticism from those around you. Try and phrase it positively: “What are some things that I could be doing better?” Not: “What am I doing wrong?”

When you hear the response, delay your own – which most likely, even with your new curious attitude, will be defensive. Instead, thank them for their thoughts and spend the next few days not retreating from them, but instead exploring the implications and applications of what they told you. It won’t take long for you to realize that you will not die from what you heard. Criticism is not a “lion, tiger, or bear – “Oh, my!”.

Evaluate criticism with curiosity. This attitude will help you discover the perceptions of others so that you can profit from them.

Please note: Chances are great that you will be criticized before you go to sleep. When it happens, please think about what you just read. Thank you. Leave a comment below. I would love to hear how you typically respond to criticism.

More by this author

The DNA of Success: 4 Attributes We All Need Live In A Pressure Cooker? Then Turn Down The Heat. The Art Of Taking Criticism: Get Curious? Helping Your Kids Handle Pressure Under Pressure? 6 Ways to Stay Cool, Calm, and Collected

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Last Updated on February 13, 2019

10 Things Happy People Do Differently

10 Things Happy People Do Differently

Think being happy is something that happens as a result of luck, circumstance, having money, etc.? Think again.

Happiness is a mindset. And if you’re looking to improve your ability to find happiness, then check out these 10 things happy people do differently.

Happiness is not something ready made. It comes from your own actions. -Dalai Lama

1. Happy people find balance in their lives.

Folks who are happy have this in common: they’re content with what they have, and don’t waste a whole lot of time worrying and stressing over things they don’t. Unhappy people do the opposite: they spend too much time thinking about what they don’t have. Happy people lead balanced lives. This means they make time for all the things that are important to them, whether it’s family, friends, career, health, religion, etc.

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2. Happy people abide by the golden rule.

You know that saying you heard when you were a kid, “Do unto others as you would have them do to you.” Well, happy people truly embody this principle. They treat others with respect. They’re sensitive to the thoughts and feelings of other people. They’re compassionate. And they get treated this way (most of the time) in return.

3. Happy people don’t sweat the small stuff.

One of the biggest things happy people do differently compared to unhappy people is they let stuff go. Bad things happen to good people sometimes. Happy people realize this, are able to take things in stride, and move on. Unhappy people tend to dwell on minor inconveniences and issues, which can perpetuate feelings of sadness, guilt, resentment, greed, and anger.

4. Happy people take responsibility for their actions.

Happy people aren’t perfect, and they’re well aware of that. When they screw up, they admit it. They recognize their faults and work to improve on them. Unhappy people tend to blame others and always find an excuse why things aren’t going their way. Happy people, on the other hand, live by the mantra:

“There are two types of people in the world: those that do and those that make excuses why they don’t.”

5. Happy people surround themselves with other happy people.

happiness surrounding

    One defining characteristic of happy people is they tend to hang out with other happy people. Misery loves company, and unhappy people gravitate toward others who share their negative sentiments. If you’re struggling with a bout of sadness, depression, worry, or anger, spend more time with your happiest friends or family members. Chances are, you’ll find that their positive attitude rubs off on you.

    6. Happy people are honest with themselves and others.

    People who are happy often exhibit the virtues of honesty and trustworthiness. They would rather give you candid feedback, even when the truth hurts, and they expect the same in return. Happy people respect people who give them an honest opinion.

    7. Happy people show signs of happiness.

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    smile

      This one may sound obvious but it’s a key differentiator between happy and unhappy people. Think about your happiest friends. Chances are, the mental image you form is of them smiling, laughing, and appearing genuinely happy. On the flip side, those who aren’t happy tend to look the part. Their posture may be slouched and you may perceive a lack of confidence.

      8. Happy people are passionate.

      Another thing happy people have in common is their ability to find their passions in life and pursue those passions to the fullest. Happy people have found what they’re looking for, and they spend their time doing what they love.

      9. Happy people see challenges as opportunities.

      Folks who are happy accept challenges and use them as opportunities to learn and grow. They turn negatives into positives and make the best out of seemingly bad situations. They don’t dwell on things that are out of their control; rather, they seek solutions and creative ways of overcoming obstacles.

      10. Happy people live in the present.

      While unhappy people tend to dwell on the past and worry about the future, happy people live in the moment. They are grateful for “the now” and focus their efforts on living life to the fullest in the present. Their philosophy is:

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      There’s a reason it’s called “the present.” Because life is a gift.

      So if you’d like to bring a little more happiness into your life, think about the 10 principles above and how you can use them to make yourself better.

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