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A Bucket, a Dipper, and You: 5 Strategies for Managers and Supervisors

A Bucket, a Dipper, and You: 5 Strategies for Managers and Supervisors

Each person has an invisible bucket. It is either being constantly emptied or filled, depending on our interactions with others. When our bucket is full, we feel on top of the world. When it’s empty, we feel terrible.

Each of us also has an invisible dipper. We can use that dipper to fill people’s buckets by the positive things we say or do, which in turn, fills our own bucket. Sometimes we can use that dipper to dip from other people’s buckets by saying and doing things that decrease their self-worth and self-esteem, which in reality, affects how we feel about ourselves.

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How do you feel when Monday mornings roll around? Do you feel excited about your new work week, or the exact opposite? Would you rather stay home or head into the office. Much of how we feel has a lot to do with our interactions, not just at work, but on a daily basis.

In How Full is Your Bucket? Positive Strategies for Work and Life, authors Tom Rath and Donald O. Clifton opine that our lives are shaped by our interactions with others. Whether it’s a long conversation with a trusted friend or a brief encounter with a cashier at the corner market, every interaction makes a difference. Rath and Clifton’s research shows that the results of our encounters are rarely neutral. They are almost always positive or negative. The accumulation of these interactions over a lifetime can profoundly affect our lives

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Below are five strategies outlined from Rath and Clifton’s book. When they are put into practice they will make a difference organization-wide and change the lives of managers, supervisors, and employees.

1. Prevent Bucket Dipping

Managers and supervisors regularly ask themselves if they are adding to someone’s bucket or if they are taking from it by how they speak and interact with them. Is it positive or negative? Remember, how you interact with others will determine how they will act with you. So be kind and pleasant and your employees will reciprocate.

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2. Shine a Light on What is Right

Don’t solely focus on the negative. Spend the majority of your time focusing on the power of what is right. Whatever you spend more time giving attention to is what you will get in return. If you shine a light on the positive things your employees do, they will do more of it.

3. Make Best Friends

Why is this important? According to Rath’s and Clifton’s research, people with best friends at work have better safety records, receive higher customer satisfaction scores, and increase workplace productivity. One way to make friends is to be a friend. Do for someone else, what you want done to you. Write down a list of things you can do for other people, then go do it!

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4. Give Unexpectedly

According to a recent Gallup Poll, the vast majority of people prefer gifts that are unexpected. An unexpected gift doesn’t have to be tangible. You can give by saying “please” and “thank you”. Managers and supervisors, look for opportunities to give gifts to others out of the blue. Even a smile can be an unexpected gift. When you give with no expectation to receive, it contributes to not only the other person’s happiness, but also to your overall well-being and satisfaction. The law of reciprocation says that what you give out, you will get in return, so when you give to others, other people must give back to you. This law is never wrong.

5. Reverse the Golden Rule

“Do unto others as they would have you do unto them.” This means that not all people like to receive the same things in the same way. Some people like public recognition, while others do not. Discover your employee’s preferences and intentionally recognize them in the way they like best.

Featured photo credit: Bucket and Gulls/ Jeffrey via flickr.com

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meiko patton

Founder - Never Ever Give Up

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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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