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How to Recognize Burnout Before It’s Too Late

How to Recognize Burnout Before It’s Too Late

I thought I was invincible to burnout. But I soon realized how wrong I was. I thought what I was feeling was temporary, like stress. I didn’t know if I was suffering from a short-spurt of emotions or something more. I burnt out, and I don’t want you to go through that.

This article is meant to help you recognize if you’re burning out; or if you’re already burnt out. In the midst of everything you’ve got going on, burnout can sneak up out of nowhere.

Luckily, science provides us with a framework for identifying the root causes of burnout. I’m going to share this framework with you in this article. I’m also going to share my personal story of burnout to help you see it in action.

What Actually is Burnout?

Dr. Christina Maslach from University of California at Berkeley has devoted a significant chunk of her life studying burnout. Her research led to the creation of the Maslach Burnout Inventory (MBI), which provides the framework for identifying burnout.

Essentially, the MBI defines burnout as a psychological syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who work with other people in some capacity.

Let’s look at each of these in closer detail.

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Emotional Exhaustion

People who are experiencing burnout, either in the beginning stages or otherwise, suffer from emotional exhaustion. This is the feeling of being emotionally overextended, emotionally drained and emotionally overwhelmed by one’s work. Dr. Maslach defines this feeling as no longer being able to give yourself to work or others at a psychological level.

Tangible examples of Emotional Exhaustion:

  • Blunted emotions
  • Loss of motivation, ideals and ambition

Depersonalization

Depersonalization is interesting and a bit frightening. Depersonalization is the development of negative and cynical attitudes towards one’s colleagues and clients. Dr. Maslach claims the development of depersonalization is related to the experience of emotional exhaustion. From my personal experience, I believe this to be true. More on that later.

Tangible examples of Depersonalization:

  • Detachment with one’s clients and colleagues
  • Feelings of anger towards one’s clients and colleagues

Reduced Personal Accomplishment

Reduced Personal Accomplishment in burnout is the development of negative feelings towards oneself. This looks like poor self-esteem, low self-efficacy, and an overall negative perception of your abilities. In spite of accomplishments on the job, you’re still dissatisfied with your performance.

Tangible examples of Reduced Personal Accomplishment:

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  • Feelings of helplessness and hopelessness
  • Decreased self-confidence related to one’s ability to perform

The difference between stress and burnout is that burnout is a chronic condition. While stress is fleeting, burnout is constant. When you’re experiencing the three components of the MBI ‒ emotional exhaustion, depersonalization, and reduced personal accomplishment ‒ day in and day out, you’re experiencing burnout.

What Causes Burnout?

Dr. Maslach’s research has identified 6 risk factors for the development of burnout. When high levels of stress are sustained over time, the risk of falling victim to burnout increases. These 6 risk factors are the leading causes of stress-induced burnout. It’s important to note that not all 6 of these factors need to be present for burnout to occur. In my case, only 3 of these factors caused my burnout experience. Again, more on this later.

  1. Workload: Having too much work, with too little resources, in too short of time.
  2. Control: Being too micromanaged or not having enough influence within your work environment.
  3. Reward: Working for not enough pay, not receiving enough acknowledgement or feeling little satisfaction towards your work.
  4. Community: Working in isolation and experiencing conflict or disrespect with those around you.
  5. Fairness: Being discriminated against or falling on the short end of the stick in regards to favoritism.
  6. Values: Having ethical conflicts with the work or completing meaningless tasks (according to your own perception).

Not all of these factors need to be in play to experience burnout. The key takeaway is that if any of these factors are affecting you for a sustained period of time, the stress resulting from these conditions can lead to burnout.

It might be easier for you to understand this with a story. So, here’s my burnout story.

My Burnout Story

Note: I have nothing against the company described in this email. I was fortunate to work with very successful and smart businessmen, but the opportunity wasn’t for me.

I allude to this in my other work, but I was money-hungry at 21 years old. So money-hungry that I was willing to do what 99% of Americans don’t want to do: door-to-door sales.

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I began my short tenure with this company, which we’ll call The Sales Company (I hope this isn’t actually the name of a company), in May. I was done in August. In my case, the three burnout risk factors that caused my burnout experience were reward, community, and values.

Reward

Like most door-to-door sales positions, the pay with the Sales Company was commission only. Again, my main motivation was to make as much money as possible in the shortest amount of time. The commission structure was laid out very well, and I was convinced I was going to make five figures in less than a month.

The problem with a commision-only pay structure is if you’re not selling anything, you’re broke. When you’re broke, you’re worried about how you’re going to buy groceries. When you’re worried about how you’re going to buy groceries, you can’t sell. And so the cycle repeats itself. For some reason, I couldn’t sell squat. The result? I was worried about money, which only made my sales pitches even worse.

Austin’s Burnout Cause No.1: Working for not enough pay.

Community

The people in the Sales Company are awesome. Smart, caring, and intelligent. But, I was an outside sales representative. This means that for eight hours a day, Monday through Friday, I was by myself. Experiencing repeated failure in isolation made took a toll on my psyche. Ultimately, I began to dread leaving my home with 6 roommates for a lonely trek around San Diego.

Austin’s Burnout Cause No.2: Working in isolation.

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Values

The Sales Company product is truly innovative and one-of-a-kind for small business owners. Seriously, the value for the price is unparalleled in the marketplace. The only problem is that I wasn’t curious about the product, wasn’t passionate about the product. I didn’t really care about the product. The only thing I cared about was making money. So, after a couple of months without making any money, I became intensely disengaged.

Austin’s Burnout Cause No.3: Doing perceived meaningless work.

These three risk factors sustained over the course of four months led me to burnout’s doorstep. I will never forget the feeling of waking up in the morning legitimately depressed because I needed to knock on doors all day. I would drive to a location, walk around for an hour, and then go home early because I couldn’t stand approaching business owners anymore. When I did talk to an owner, I would literally give them reasons to not meet with me.

Here’s how these three risk factors morphed into the three characteristics of burnout mentioned above.

  • Emotional Exhaustion: I would passively update my supervisor on the day’s events without a hint of excitement.
  • Depersonalization: I began to view business owners as dumb people who couldn’t recognize a great offering.
  • Reduced Personal Accomplishment: When I was successful at setting appointments, I wouldn’t want to actually attend them.

The Sales Company took steps to fix the problems listed above, but it was too late. I was burnt out.

What about you?

The purpose of this post is to help you recognize if you’re at risk for burning out, or if you’re already burnt out. It was a strange, weird, and horrible feeling. I don’t want you to experience it. You took the time to read this article, so you might as well get something from it.

If you feel at risk for burning out, try to determine which of the 6 risk factors listed above are hurting you. If you’re in a work environment that can help you resolve these issues, then great, collaborate with your boss(es) or whoever to resolve these issues.

If you’re not lucky enough to work with people who are willing to help solve these issues, you may want to consider leaving the organization.

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Last Updated on September 20, 2018

How to Stay Calm and Cool When You Are Extremely Stressful

How to Stay Calm and Cool When You Are Extremely Stressful

Being in a hurry all the time drains your energy. Your work and routine life make you feel overwhelmed. Getting caught up in things beyond your control stresses you out…

If you’d like to stay calm and cool in stressful situations, put the following 8 steps into practice:

1. Breathe

The next time you’re faced with a stressful situation that makes you want to hurry, stop what you’re doing for one minute and perform the following steps:

  • Take five deep breaths in and out (your belly should come forward with each inhale).
  • Imagine all that stress leaving your body with each exhale.
  • Smile. Fake it if you have to. It’s pretty hard to stay grumpy with a goofy grin on your face.

Feel free to repeat the above steps every few hours at work or home if you need to.

2. Loosen up

After your breathing session, perform a quick body scan to identify any areas that are tight or tense. Clenched jaw? Rounded shoulders? Anything else that isn’t at ease?

Gently touch or massage any of your body parts that are under tension to encourage total relaxation. It might help to imagine you’re in a place that calms you: a beach, hot tub, or nature trail, for example.

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3. Chew slowly

Slow down at the dinner table if you want to learn to be patient and lose weight. Shoveling your food down as fast as you can is a surefire way to eat more than you need to (and find yourself with a bellyache).

Be a mindful eater who pays attention to the taste, texture, and aroma of every dish. Chew slowly while you try to guess all of the ingredients that were used to prepare your dish.

Chewing slowly will also reduce those dreadful late-night cravings that sneak up on you after work.

4. Let go

Cliche as it sounds, it’s very effective.

The thing that seems like the end of the world right now?

It’s not. Promise.

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Stressing and worrying about the situation you’re in won’t do any good because you’re already in it, so just let it go.

Letting go isn’t easy, so here’s a guide to help you:

21 Things To Do When You Find It Hard To Let Go

5. Enjoy the journey

Focusing on the end result can quickly become exhausting. Chasing a bold, audacious goal that’s going to require a lot of time and patience? Split it into several mini-goals so you’ll have several causes for celebration.

Stop focusing on the negative thoughts. Giving yourself consistent positive feedback will help you grow patience, stay encouraged, and find more joy in the process of achieving your goals.

6. Look at the big picture

The next time you find your stress level skyrocketing, take a deep breath, and ask yourself:

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Will this matter to me…

  • Next week?
  • Next month?
  • Next year?
  • In 10 years?

Hint: No, it won’t.

I bet most of the stuff that stresses you wouldn’t matter the next week, maybe not even the next day.

Stop agonizing over things you can’t control because you’re only hurting yourself.

7. Stop demanding perfection of yourself

You’re not perfect and that’s okay. Show me a person who claims to be perfect and I’ll show you a dirty liar.

Demanding perfection of yourself (or anybody else) will only stress you out because it just isn’t possible.

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8. Practice patience every day

Below are a few easy ways you can practice patience every day, increasing your ability to remain calm and cool in times of stress:

  • The next time you go to the grocery store, get in the longest line.
  • Instead of going through the drive-thru at your bank, go inside.
  • Take a long walk through a secluded park or trail.

Final thoughts

Staying calm in stressful situations is possible, all you need is some daily practice.

Taking deep breaths and eat mindfully are some simple ways to train your brain to be more patient. But changing the way you think of a situation and staying positive are most important in keeping cool whenever you feel overwhelmed and stressful.

Featured photo credit: Brooke Cagle via unsplash.com

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