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Nurses Don’t Sweat the Small Stuff

Nurses Don’t Sweat the Small Stuff

As mentioned in my previous article, my father developed a serious heart condition this past year. Despite his recent decline in health, he has remained surprisingly positive about the situation. I’m convinced one of the main things that’s helped him through this rough patch of life is the amazing care from the nursing staff at the hospitals he’s been in and out of.

The quality of care he has received from nurses has been a breath of fresh air. These events have really shown me what nurses are capable of, and how working that job must be very exhausting, mentally and physically.

I’m happy to say that medical staff, especially nurses, have saved my dad’s life multiple times this year. What sets nurses apart is that they pay attention to the little details. They leave no stone unturned.

They are compassionate, despite stress

People get scared in the hospital, because it’s a stressful and unpredictable place. Nurses handle stress with grace because they face more demanding situations than the majority of humans. In matters of life or death, split second calls makes all the difference.

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Nurses have always kept their composure in my experiences.

I received three spinal taps a few years ago. In spite of the doctor stabbing into my spinal tissue with a massive needle, the nurse in the room kept me positive through the errors and intense level of pain. She helped talk me through it, and pointed out the benefits of the procedure to my long-term health. The nurse held my hand and comforted me through the entire process.

And that’s exactly what nurses do best.

They put themselves in the patients’ shoes

Nurses understand and relate to their patients. They realize that a hospital stay is no walk in the park. When patients are at their lowest, nurses are able to identify this and grasp the patient’s perspective. Nurses converse with patients in a way that makes them feel safe and cared for. This helps put minds at ease and keeps spirits lifted.

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Realistically, nurses are extremely mindful people. They use caring words and avoid discouraging actions.

They comfort everyone in need

When I stayed with my father in a hospital several hundred miles away from our home, the nurses treated me as if I were a guest in a hotel. They did everything within their power to help me stay positive and feel welcome. Whether it was helping me find a place to sleep, getting me extra pillows and blankets, or chatting with me about the situation at hand, I felt comforted by the nursing staff at the hospital. They checked in with me regularly to see how I was coping with the stress and fear at hand. This type of behavior absolutely meant the world to me.

They possess a strong emotional IQ

It’s one thing to possess intelligence, but what’s even more impressive is emotional intelligence. A previous Lifehack article points out that emotional intelligence is determined by our level of ability to:

  • Recognize and understand our emotions and reactions (self-awareness)
  • Manage, control, and adapt our emotions, mood, reactions, and responses (self-management)
  • Harness our emotions to motivate ourselves to take appropriate action, commit, follow-through, and work toward the achievement of our goals (motivation)
  • Discern the feelings of others, understand their emotions, and utilize that understanding to relate to others more effectively (empathy)
  • Build relationships, relate to others in social situations, lead, negotiate conflict, and work as part of a team (social skills)

Emotional IQ is considered to be just as valuable as standard intelligence in workplaces. In the world of nursing, this is evergreen and essential. Nurses possess important technical skills and balance those with a high level of emotional understanding.

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They always account for human emotion.

They aren’t afraid to get their hands dirty

Nurses have to perform many duties that no one wants to do, but they don’t let it show. Helping people is their number one priority, no matter what the job, no matter how dirty or stinky. The fact is that nurses have a genuine desire to assist people with recuperation, and become what many would describe as “beautifully desensitized.”  Basically, this means that they will help no matter how disgusting the scenario may seem, and they look past things deemed disgusting by most.

It all comes down to is a genuine desire to help those facing times of dire need. When a catheter needs to be removed, a nurse will be there. When a patient is bleeding all over the place, a nurse will be there. And when bodily functions are no longer controllable, a nurse will be there.

They will be there, and they will never make you feel embarrassed or ashamed.

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Nurses don’t sweat the small details and intricacies of their job. They are always there for their patients, and that’s why it takes a very special person to fill the role of a nurse.

Featured photo credit: Bradley University Online via onlinedegrees.bradley.edu

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Robert Parmer

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

More to Motivate Your Team

Featured photo credit: Emma Dau via unsplash.com

Reference

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