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The Difference Between A Great Leader And A Regular Manager

The Difference Between A Great Leader And A Regular Manager

That’s kind of a funny title to me, honestly. The difference between a great leader and a regular manager—as if the two are actually similar. Like asking, “what’s the difference between an orange and a tangerine?” A leader and a manager are so entirely different from each other, in my opinion. More like an orange and a shovel!

But this question is asked because there is a perception that they’re similar. A false perception. So many people are so used to a corporate hierarchy that they assume that their superior—their manager—is also someone they should follow and look up to. And a lot of managers automatically assume that their status makes them a leader, that people should look up to them and hold them in high regard.

All that is completely wrong and makes no sense. You have little say in who is assigned to be your manager, but you choose who you are going to follow. A manager of a department is just a title—it’s just another name for someone who was given a certain amount of authority over other employees. Yet, any one of those employees could be a leader.

It also greatly matters what area of life we’re talking about. For the sake of this article, we’re going to look at the traditional manager as leader in a company. Keep in mind, though, that this extends to all areas of life, like being a leader within your family and community, or being a leader within your circle of friends and with your hobbies.

As an online marketer, I can’t simply manage. With my colleagues, clients, and contractors, there is very little room for simply telling them what to do. I have to back everything up with my actions, my performance, and my integrity. Being an entrepreneur has required that I learn how to lead, and fast.

My many years in the corporate world gave me many lessons on the friction created when people think of being a leader as an assigned title, as opposed to an earned status that has to be backed up by daily actions.

If you’re a manager at your company, how can you become a better leader? As an employee, what traits do you look for in a leader that distinguishes them from just a manager? Let’s look at some key points.

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1. A great leader connects daily work with greater goals, rather than focusing on short-term results.

The larger the company, the easier it is to lose site of greater goals. Even at the largest, most successful companies in the world, you will find within them a series of departments doing the same tasks day in and day out. Microsoft, Google, Virgin Inc., all have budget and accounting departments, operations, and IT departments. In just about every company in every industry, the purpose of those jobs is pretty much the same.

When I used to work in investment banking and trading, I often had this empty feeling that my work was just getting lost among the mass of work throughout the company. I’d hand it in by a certain deadline, and I’d rarely hear anymore about it. Who did it actually go to? Who actually looked at it and relied on it? How did it actually contribute to the company as a whole and what goals did it serve?

Every goal, no matter how great, has to be broken down into smaller goals, daily goals, and eventually actionable steps. These actionable steps make up an employees job description and duties. But how often are employees reminded of why they’re doing what they’re doing?

It’s that employee’s job to go in each day and take care of those assigned duties. It’s the manager’s responsibility to make sure that his team is completing all of the assigned duties.

A leader, however, keeps that greater goal in mind. A leader is aware of how this seemingly boring and repetitive work is contributing to and accomplishing a greater goal. A leader knows that success is boring, that it is made up of consistency and discipline.

A manager focuses on making sure all the daily work is done, which is his job and makes him look good and will eventually lead to a promotion. A leader does all that, but at the same time, makes sure his employees are aware of their contribution to the greater goals.

2. A great leader thinks of people as people instead of seeing only titles and organization.

A manager can justifiably only look at his job as managing a department. Everyone’s title gives him a clear summary of what they do and what to expect from them, including himself. A manager has a place in an organization and he/she is either looking to remain in that capacity successfully or move up higher within the company.

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Within that context are actual employees with lives and feelings of their own. A leader is aware of that on a regular basis. Knowing who your employees are, their strength and weaknesses, their aspirations and fears, their dreams and passions is an intangible but very valuable asset. It allows you to organize the work within your department to everybody’s strength. It allows people’s self confidence to grow.

When people feel appreciated and valued, their energy level goes up. Their pride and sense of integrity in their work goes up. Not just for themselves but because they also care how they reflect on their manager.

3. A great leader is excited about members’ achievements instead of feeling threatened.

A manager is also an employee, with his own goals and motives. Everyone wants to get ahead and be recognized for their achievements. As a manager, that position often means that you get recognized and congratulated for the success of your department, which is fair enough because the functioning of the department is the manager’s responsibility.

At the same time, it is possible for a member of the team to be individually recognized for a job well done.

There are two courses of action here for both scenarios above. Unfortunately, the more common scenario is that the manager will accept the praise and recognition for the performance of the department and pat himself on the back for being a great manager. And when a member of his team is recognized for their accomplishments and contributions without him, there will be a natural reaction of feeling threatened. After all, an employee moving up could mean him moving down.

A leader won’t look at it that way. A leader will immediately remind the organization that it was the work of the individuals that allowed his team to perform so well. They made his job easy, and the recognition should go to them, by name.

A leader will be the first one to stand up and shout “congratulations!” to a team member without any feeling of threat. Why? Because a leader revels in the success of others and knows that pulling other up is how he will succeed, not by keeping others down.

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4. A great leader feels responsible when members make mistakes instead of blaming the team.

Accepting responsibility is one of the more undervalued traits out there. Sure, we can all agree that it’s admirable and everyone should do it, but easier said than done, which is why it can be so hard to teach! It has to be taught by example—so if it’s easier said that done, who’s doing the teaching?

A manager locates the source of a mistake and blames that person—which is fine; a person should accept blame for their mistakes and strive to do better next time. But the manager is also the representative and advocate for this team. So when he blames his team for a mistake to people outside of the team, two things can happen. First, it makes his team look bad. Second, his team can lose trust and respect for him because they now know that he won’t advocate for them and is putting himself first.

A leader, however, sees the performance of his team as his responsibility. Since their work reflects on him, he accepts responsibility for their performance. Mistakes are part of human nature, but they can also reflect a problem with the system that the team functions within. Why was the mistake made, and how can it be prevented in the future? What can the team improve? These are the concerns that come to a leader’s mind. While he will be aware of who made the mistake and why, he will not announce it to the world. Instead, he will accept responsibility for what happened.

A leader leads by example. By accepting responsibility for the mistakes of his team, his team will learn to accept responsibility for their work and naturally be more thorough in the future. This small gesture also helps his team members improve the quality of their work and, therefore, their careers—which, as we know, a leader cares about.

5. A great leader is more concerned with the process than the results.

What’s more important: the result or the process? Every company or organization is going to be concerned with the bottom line, of course. Results have to be seen in order for goals to be achieved. A manager is keenly aware of what work needs to get done and the deadlines that apply. A manager has to show results and will be held accountable for them. So it’s in a managers best interest to demand and expect results from his team.

If you look at the bigger picture you’ll see that, with a proper system in place, work will get done thoroughly, on time, and results will be a natural by product of how efficient the system in place is. So what if results aren’t being shown consistently? Or to the desired level? A leader understands that it’s the process that’s most important. One bottleneck could be handicapping an otherwise efficient system and team of people.

A leader is keenly aware that it’s the process that needs to be nurtured and monitored. Results are just a symptom.

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6. A great leader uses passion to motivate and inspire instead of using authority.

As tempting as it is to wield your authority when a deadline is approaching or when better performance is needed, it can only take you so far. In some cases, it can be effective or even necessary to use your authority. Tough love has its place. But again, it can only take you so far and it typically has short term results. People aren’t going to go home with growing respect for a manager that constantly says “do as I say.”

A leader has passion and knows that passion is contagious. Even on mundane projects, a leader can be passionate about the performance of his team, about completing the project and the sense of accomplishment everyone will get out of it.

A leader seeks to use his passion to inspire his team. Inspiration will allow people to take their effectiveness and productivity to new heights, every single time.

7. A great leader actively supports his team instead of handing out assignments.

My business is entirely remote. My students, contractors and colleagues live all over the place. The only way I can see great results with my team is to get in there with them. Everything I teach, I am doing myself. Every assignment that I contract out, I have worked on myself and in many cases will continue to work on and help those contractors out if they need it.

A manager can tend to simply hand out assignments and expect them to be completed. A leader actively supports his team and doesn’t hesitate to help his team out when it’s needed, as opposed to sitting idly by looking at the deadline.

A leader considers himself part of the team, fully interested in the success and well being of everyone on the team.

Do you agree? Disagree? Is there anything that I missed? Please share your thoughts below!

Featured photo credit: http://www.freeimages.com/profile/spekulator via freeimages.com

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Last Updated on September 18, 2019

11 Hard Skills That Will Land You More Career Opportunities

11 Hard Skills That Will Land You More Career Opportunities

Are you looking to move up the career ladder? Or maybe you’re tired of having a “job” and want to start looking for a more permanent career?

Whatever your motivation, you are going to have to learn some new and different hard skills to broaden your opportunities. After all, there’s a very famous quote that says:

“The definition of insanity is doing the same thing over and over again, but expecting different results.” – Albert Einstein

While the insanity part doesn’t really fit here, the overall message is a good one. If you are looking for a different result (career advancement, more money or even a career instead of a job), it’s up to you to make it happen. This is both the good news and bad news!

The good news is that because it’s up to you, you have complete control over it happening. The bad news is that change is hard. Humans are creatures of habit, that’s why we develop routines, and anything that disrupts that routine causes us anxiety. And we will do almost anything to get rid of that anxiety. The overweight person will calm their anxiety by eating that doughnut, the smoker will light up a cigarette to avoid anxiety.

What we want to do with this article is to give you the hard skills you’ll need to reduce that anxiety so you can move up that corporate ladder, make more money or have career instead of just a “job.”

The following hard skills are essential to learn if you want to advance your career. They may not be easy to take up, but definitely worth your effort of learning:

1. Cloud Computing

“Simply put, cloud computing is the delivery of computing services—servers, storage, databases, networking, software, analytics, intelligence and more—over the Internet “the cloud” to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change.” Microsoft[1]

There are many different jobs available in the cloud computing world today. They range from architects and developers to data scientists, security pros. Each job is its own specialty and requires a high level of specification for advancement.

This is definitely a hard skill that requires education. But if the tech world and computers are your thing you can make cloud computing a lucrative career.

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2. Data Mining and Statistical Analysis

Again, these are highly specialized fields. Data mining is defined as using large sets of data to look for anomalies and other patterns that can be used to predict future behavior.

Amazon is probably the best known company to use data mining. Have you ever noticed that when you buy something at Amazon, you’ll see a little ad at the bottom that says “customers who bought this also bought…”and it lists 2-3 other items? All of that information comes from data mining, by examining the millions of sales amazon makes they can predict that if you buy item #1 there is a high likelihood that you will buy one of the other items too. T

his not only increases sales for Amazon, but it also serves as a reminder for you that you may need these additional items for your project. This is very valuable information and has a wide range of uses. Although it has a bad reputation and evil sounding name, it is a very useful tool for maximizing productivity and sales.

3. Data Management

All companies today deal with a ton of data! Being able to manage that data in an efficient manor is not only highly prized, but a necessity.

We all have these things on our desks called computers. Unless there is a need for a paper copy, almost all of our data is computerized. Meaning that, in theory it is all at our fingertips. Being able to organize that data so that it’s easily and quickly retrievable is why computers are replacing filing cabinets!

However, just like the old fashion filing cabinet, data management on a computer is only good if it’s well organized. You want to make sure that you are keeping your data well organized so that it’s easy to find when needed. This is a skill that comes easily to some people (are you a person that makes lists? Good!) but with others it will be a skill that needs to be practices. Make sure that this is a discipline you master.

4. Scheduling

Being able to make and keep to a schedule is a very useful tool in both business and life. Effective scheduling means that you can prioritize projects, understand the tools needed to get the job done on time and that you are organized enough to lead people.

An important point here is to write things down! Whether it’s in an old fashion daily or weekly organizer or in a PDA. Have a copy of your schedule available at your fingertips at all times.

5. Financial Skills

These are especially important when looking for that promotion. The higher up the ladder you go, the more you’ll have to deal with things like accounting, budgeting, financial planning and cash flow management.

While you may not need to be an expert at all of these, you should have a good grasp of all of them. This is where taking a few night classes at your local community college is a good idea. You don’t need to become an expert, but brushing up on these skills will help you tremendously.

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6. Research Skills

These are important in all aspects of life, but especially in your work-life.

Are you looking for that first job out of school? Nothing impresses a boss or hiring manager more than someone who has researched the company. Trust me, they deal with people walking in off the street everyday looking for a job, but managers and owners need to see the value in hiring (or promoting) you.

So do your research and have some company specific questions ready to ask. Show that you are interested in working for that company or that position and not just “a” job or the “promotion” because you have seniority or need the money.

If it’s a promotion that you are after, never bad mouth the previous occupant. Instead pick out an example that he/she was good at and explain how you would like to use or expand that policy and how it would enhance the policy changes you’d like to make.

If it’s a new job you’re going for, then make sure to have some company specific questions ready to show that you have done your homework for the new position.

7. Marketing Skills

While marketing a companies products or services has always been a highly sought after skill. In today’s world, it can take on several different forms.

Some of the marketing skills that are highly sought after today include, SEO, Search Engine Optimization, SEM, Search Engine Marketing and marketing campaign management. Familiarity with Google Analytics as well as Word Press are also valuable.

While traditional marketing and branding were focused on advertising and selling. Almost all marketing efforts now a days are focused on the internet.

8. Network Security Specialist

Again, this is a highly skilled position that requires specialized training. But the amount of data that all companies store is significant, and if that data is leaked or stolen, it can costs them millions of dollars in both lost revenue and lawsuits.

So, if you have an interest in network security you will find the field both lucrative and stable.

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9. Communication Skills

At first glance, communication skills may not look like it fits into the category of “Hard Skills” that can help you succeed. But in this ever shrinking world where companies can do business from almost anywhere, communication is more and more important.

Are you bilingual? It really doesn’t matter what language you speak, there’s a company out there looking for someone who speaks that language.

10. Computer Programming

I don’t know about you, but I’m pretty sure that computers are going to be around for a while! As both the hardware and software get more advanced, the need for computer programming is only going to increase.

11. Graphic Design

As of 2018, there were 4.37 million new websites launched.[2] A good number of them will fail because they just aren’t interesting enough visually. The use of templates and replicated websites is only making the problem worse.

Part of the way Google ranks sites is through originality, this almost ensures that replicated sites will never get ranked through Google. So the more original your site is, the more likely people will visit and actually spend time there.

That is what a good graphic designer does. Takes your basic idea and turns it into a website that people actually want to visit.

Embrace the Anxiety That Comes with Change

You know it’s going to be there, you know that you’ll want to give up as you’re learning these new skills but, you’ll also know that the end result is worth the journey.

Here’s a little trick when you’re feeling overwhelmed:

Have you ever met an ex-smoker who was sorry they quit? An ex-drinker or drug user that said life was much better before they quit? These people have gone through some of the most difficult challenges humans can go through including weeks, if not, months of intense physical withdrawal symptoms. They did it because they knew that the pain and anxiety they would experience would ultimately get them to a much better life.

Now what was that complaint you had about attending night-school?

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This is the part everyone hates, everyone thinks night-school, adult education and just generally giving up family and/or spare time. While those are certainly possible ways to develop the necessary skills, they aren’t the only way.

You’ll want to check with your human resources department because depending on the company, a certain degree maybe required in order to even be considered for a position. In those cases, night-school, on-line or some other form of adult education maybe your best route.

But as long as a degree isn’t required, then your options are wide open.

Let’s just say that you’re a sales person interested in becoming the sales manager but, the territory you’ve been given will never produce the sales figures that would make you stand out as a good candidate for sales manager. So how about you start your own side business (don’t compete with your company), but let’s say you enjoy golf.

In this day and age, there are plenty of places that will teach you how to sell products on-line and even set you up with your own website. So you start a site selling golf equipment and accessories (don’t worry, you won’t even have to carry inventory or worry about shipping).

Now, when that sales manager spot opens up, you can explain that even though other salespeople had better numbers than you, it had nothing to do with your sales ability, it was more of a consequence of the territory your were given.

And to prove it, you brought in some information about a side business, you started showing that you’re on target for a sales growth rate of 30% this year. And because you had to do all of the marketing for the business, you came up with some marketing strategies that you can bring to the new job (built-in experience).

The Bottom Line

We’ve put together these 11 hard skills as a way to give yourself a “leg up” on the competition. We’ve tried to make this a mixture of both skills that require a great deal of training, and also ones that you can work on and develop by yourself.

We know that not everyone is cut out to be a cloud computing expert, but we also know that working on and having good scheduling skills will make you a much more desirable candidate for the position!

We also don’t want you to discount the idea of a “side hustle“. Especially for people new to the workforce, having a business that you have started and run successfully shows potential employers that you have initiative, scheduling skills and ambition which can put you well ahead of your competition!

As usual, we hope you found this article both enjoyable and informative. If you did, may we ask that you share it with your family and friends through social media. It really does help us and is greatly appreciated!

More Skill to Help Advance Your Career

Featured photo credit: Kyle Sterk via unsplash.com

Reference

[1] Microsoft Azure: Cloud Computing
[2] Netcraft: December 2018 Web Server Survey

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