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How to Reinvent Yourself, Starting At 6 pm Today!

How to Reinvent Yourself, Starting At 6 pm Today!

You are who you are. You know yourself well. When you meet people, you know how you describe yourself. You also know that you’re not happy with the image you currently present to the world. That means you’d probably like to learn how to reinvent yourself.

Some people think that personal reinvention is difficult, costly and time consuming. After all, you’ve spent a lot of time becoming who you are and communicating that information to friends, work colleagues, family members and others. Yet, if you want to reinvent yourself, you can do so quickly. In fact, if you want to reinvent yourself, and you’re prepared to start as soon as you finish work today—say at 6 pm—you can make a good start in just a few hours.

Reinvent Yourself by Saying Different Things

You don’t have to use the same old words or focus on the same old things when you introduce yourself to new people or talk about yourself at work or away from work. You’re on a journey from places you have been to somewhere you want to travel to. The present is just a staging post in that journey.

If you’re on your way to a new job, or a new career, you can choose to define yourself in terms of where you are now and where you want to be.

“I’m a ………………… I’m learning how to become a …………………”

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“I’m a ………………….. and I’m focusing on …………………. because in the long term I’m hoping to …………………….”

Remember that some jobs and situations lend themselves to be reshaped to suit your interests and enthusiasm. If you talk more about your interests and aspirations, then people will start to associate you with these subjects. As a result, you’ll be able to reinvent yourself in the minds of other people quickly. Those same people just might think of you when a project comes up that would be right for you to be involved with.

If you know you’ll struggle to get some people to think differently about you, plan for that, too. Acknowledge the past and the present, but get those people to pay attention to your future, too.

“I know you know me as a ……………………….. I’ve also developed my skills in ……………… and I’m looking for ways to combine the two.”

Action

Practice this tonight: create three or four statements that you might use with colleagues, with strangers you meet, and, where appropriate, with senior people in your organisation. Link what you do and what you have done to your desired future in the words you choose. Say those words aloud. Revise your statements until you feel comfortable saying them. Then decide how you’re going to use them tomorrow.

Reinvent Yourself by Writing Something Different

When you come to write about yourself, the opportunities for reinvention are enormous. Let’s start with your CV or résumé.

The most important thing to do now is to rewrite your CV showing how your experience to date has prepared you for the new role you’re looking for, or to travel in a new career direction.

You’ve done a lot of things in your past. Now that you want to reinvent yourself in a particular way, look again at your experience—find the experiences that add credibility to the career choices you’re looking to make, and the things you would like to do. For example, if you want to take up a training role in your organisation, focus on any learning events you have been involved in organising and on any work you have done to help your colleagues to achieve more. Think flexibly. Your experience doesn’t need to have been labelled “training” for you to draw upon it to help you with this transition.

Think strategically, and consider the skills that people in training roles need. Think, too, about which of those skills you have developed and are using. By doing this you will be showing other people that a move into a training role might be the obvious next step for you, given your experience and interests. That will make your reinvention easier.

Action

This evening, rethink and reshape your experience to prove that you’re already on the way towards that career destination you have in your sights.   Rewrite your CV to reflect your new way of describing yourself.

Reinvent Yourself by Asking Others to See You Differently

In the end, it’s what others think of you, and how others see you, that goes a long way towards defining who you are, especially at work.

Stop and think carefully about how people at work introduce you or speak about you. Do they label you in ways that you find helpful and with which you are comfortable?  Do their introductions limit people’s perceptions of you and make them think of you in ways that don’t fit with your long-term aspirations?

Next, consider what you would like the people you work with to say about you. Everyone labels people they meet—you can’t stop that. You can influence the label that is applied to you, however, and you can create the labels that will be applied to you.  Use them yourself first. Others will follow.

Stop thinking of yourself as a customer services supervisor because that’s how your job description defines you. Remind yourself, and others around you, that you’re a bilingual customer services supervisor. Be clear that you’re keen to make use of those additional language skills to help your employer—you want the people who count in your organisation to remember you can speak another language and label you as such when they speak about you.

Action

Tonight, think about the actions you can take to alter subtly, or amend, the ways in which other people at work describe you. Wherever possible, draw attention to additional capabilities you have, and indicate where your skills may be of use to your organisation.

How To Reinvent Yourself Quickly

You are who you are. However, we’re all different people in difficult contexts. At home, at work, with our loved ones and with strangers we behave differently and are perceived differently. We already practise personal reinvention several times a day as we move from one role to another. 

You can reinvent yourself whenever you want by remembering to make the links between your past, your present and your future demonstrate that you are travelling towards a clear career destination.

Start to reinvent yourself at 6 pm today. By the time you’re ready to fall asleep, you may have surprised yourself by how much you have already changed.

 

 

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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