Advertising
Advertising

How To Leverage Your Biggest Failure Into Your Biggest Success

How To Leverage Your Biggest Failure Into Your Biggest Success

Swallowed pride. Back to the drawing board. Didn’t work out this time. Your biggest failure can feel like a sore defeat. But if you know how to decipher what went terribly wrong, you have just flung open the door to what could go incredibly right.

Here are 9 questions to ask yourself in order to leverage your biggest failure into your biggest success yet:

1. What drove my decision making?

When you look back at what went wrong, you can see a series of decisions that led to your downfall. What drove those decisions? Were you operating out of negative feelings or positive ones? Many times when we are fearful, angry or stressed we make decisions based on immediate impulses that don’t keep the long game in mind.

Advertising

Next time you have a big decision to make, notice whether you are veering toward an emotional state of anxiety or calmness. If it’s the former, wait to make any moves until you can come to the decision with less aggravation.

2. Who were you communicating with when you made important choices?

Who we let in to our mental sphere when we are working for a big win is important. We can’t just arbitrarily let voices into our heads that shouldn’t be there. That includes anyone who drains your energy and anyone who manipulates your energy.

The drainers are easy to spot because you feel zapped of mojo in their presence, but the manipulators are a little harder to detect. They build you up when perhaps you need honesty, they instill belief where maybe you need the bottom line, they want something out of you now so they don’t consider the big picture. Replace these energy suckers with people who have either been where you stand before, have only your best interest at heart or are removed enough from the situation to give you some clarity.

Advertising

3. How did you approach the project, event or situation?

Hindsight is always crystal clear, isn’t it? There is a small voice that says, I had a bad feeling about that. The good news is, when you can look at your biggest failure and notice when that instinct creeped up in your head, it’s easier to recognize it the next time. The pain of missing out on the value of your own intuition is a powerful guide to accessing that intuition the next time around.

4. When did you let instinct drive you?

On the other side of that coin, when were you able to let instinct lead your way? Maybe the total outcome of the project failed but there were glimmers of clarity. What were those moments? Was it when you pivoted your stance on a company ideal, stepped down from a position or went ahead without getting clearance? Those moments of instinct, even when all the pieces didn’t add up to success, are wins. When you remember how it felt to be led by your gut, your gut gets bolder.

5. When did you know you failed?

The moment failure smacks you in the face. You don’t forget it. If you put it all on the line and it was truly the biggest disappointment, humiliation or failure in your life so far, you know exactly where you were and how you knew when it was over.

Advertising

Maybe someone told you but you never saw it coming – in which case, you’ve just learned that you need to spend some time developing deeper consciousness so you can absorb the signals from the world around you. Or perhaps you saw it coming from a mile away and still didn’t act. In this case, you’ve learned that you are more aware than your lack of actions would admit and need to give yourself permission to proceed. Either way, understanding your relationship to your failure will be critical the next time you assess a high stakes situation.

6. Would it look different if you succeeded?

What if your failure wasn’t so big after all, in fact, what if it all went as planned? What would have been different? Would you have had a better team in place? Worked alone? Pivoted to a whole new concept? Resisted investing as much money? Consider how you would have succeeded. Only on the other side of failure can we truly see how we got from point A to point B. Maybe our greatest failure is just one tiny tweak away from being our biggest success. Can you pinpoint what that is and leverage it? If you can, you’ve got something great on your hands.

7. Where would you be now if you had succeeded?

Ask yourself what success looked like to you. Was it a status, a financial gain, a partnership? At the base of any of those tangible ideas of success is a feeling you hope to attain. For most people, that feeling is happiness – but get even more specific. Was it comfort, joy, affirmation, pride, excitement? Those feelings can be attained from a host of outcomes. Sometimes success only alludes us because we are pre-packaging our idea of those feelings instead of really chasing what will cultivate that feeling in us.

Advertising

Define how success would have made you feel and then look for the areas of your life where that feeling comes up again and again. There is an easiness in those places. Go grow there.

8. What was the best thing to come out of your failure?

What was a happy accident? What was the one thing you would have never known if you had never gone after something huge and failed? What surprised you? Use these nuggets of hard-won wisdom to calibrate for the next time. Use those happy, surprising accidents as guideposts for what you won’t give up this time around. Your failures are valuable, so don’t throw out the baby with the bathwater.

9. What will you never do again?

Draw that line in the sand. Say, never again. I will not make that mistake twice. This should feel good. This is authenticity and strength. Knowing where your limits are gets you closer to your center, grounds you in your instinct and makes the world move faster and smoother around you. Go ahead, say it: never again. And see the possibilities open up for next time.

More by this author

8 Ways To Live and Work Like You’re On Vacation How To Increase Your Willpower? Just 10 Simple But Powerful Tricks How To Leverage Your Biggest Failure Into Your Biggest Success What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges Life Is About Leaving The Comfort Zone And A Little More

Trending in Productivity

1 4 Effective Ways To Collaborate With Your Team 2 Why Your Habits Hinder You From Reaching Your Goals 3 We Do What We Know Is Bad for Us, Why? 4 13 Bad Habits You Need to Quit Right Away 5 How to Reprogram Your Brain Like a Computer And Hack Your Habits

Read Next

Advertising
Advertising
Advertising

Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

Advertising

Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

Advertising

It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

Advertising

Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

    Advertising

    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

    More Productivity Tips

    Featured photo credit: William Iven via unsplash.com

    Reference

    Read Next