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Five Pro Tips to Setting Up an Online Shop

Five Pro Tips to Setting Up an Online Shop
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With creating a personal website being easier than ever, the trend is still swinging wildly upward when it comes to the “everyday-people” building anything from a personal blog or a small online shop, to even soon-to-be huge companies (we all wish, anyways). No longer is your website just the gateway into your business; it’s a one-stop marketing/buying/publication/customer service shop. In that way, your website really does hold the key to growing the exact kind of business and lifestyle you’ve always dreamed of.

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    Optimizing your site for conversions is one thing when you’re a web designer or developer, but it’s another thing entirely for the rest of us. While you could certainly learn some basic code to up your game, it’s best to save the landing page design for the designers, and focus on the marketing strategies you can do on your own. Here are five things you can’t afford not to consider.

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    1. Brand Yourself

    With the world open to you via the web, there’s a place for just about every niche, and even among those that are already crowded, there’s always room for one more unique and compelling voice. To really brand yourself, you’ve got to:
    Find a niche and stay there. If you already have expertise in or passion for something, great; start there. For most website owners, however, I can guarantee you that your supposed niche is too broad because, well, that’s just the way newbie entrepreneurs roll. Use the Google keyword tool to find what your audience is searching for, narrowing in on keywords with high search volumes and low competition rates. Then adjust accordingly based on Google Analytics data (see below) or according to the levels of user engagement. And don’t worry, you can always expand your focus later. Better to start narrow and widen from there than to be known (or not known at all) as the Jack of all trades, master of none.
    Establish your distinctive voice. Remember the days when the personal and the professional were to be kept entirely separate? Yeah, not when you’re running a website in a flooded market. If you have a distinctive sense of humor, use it (as long as it’s not too offensive). If you’re great at telling stories, tell them. If you’re an expert in law enforcement issues and work at an ironing board rather than a desk, become the iron desk law officer. Draw comics. Share photos. Get up close and personal with followers on social media. This is one case in which being as distinctively you as possible is more than just a confidence booster.

    2. Make an Editorial Calendar

    editorial cal

      One of the most assured ways to get noticed online is to have an SEO-minded content strategy. Developing an editorial calendar is a great method for keeping your site engaging and keyword rich, while also encouraging conversions. Great content, after all, is just the thing you need to pull casual visitors into a newsletter sales funnel. A few things to think about:
      Establish goals from the get-go. Are you looking to sell products? How about advertising space? Or are you just looking to build an engaged community or establish yourself as an expert so that you can secure better jobs? Clarify it upfront, and let these goals guide your content strategy.

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      Use data to brainstorm. Sure, you can free associate for a while, but most often, the best ideas come out of the data. Look up important dates in the industry to be sure you have something relevant to write around that time. Again, use Google Adwords to get a better sense of what customers are asking, and then use that to brainstorm expertise posts. Build in time for brand-building personal posts, guest posts, experimental or themed posts, and spontaneous posts for whatever comes up during the year. While the monthly and weekly template calendars at the Content Marketing Institute are useful, those a regular calendar can work just as well.

      3. Do Some Market Research

      Before you can target your audience, you have to know who they are and what makes them tick. How else are you going to not only hook them into your site, but also motivate them to answer your calls to action? A good look into demographics and psychographics will be well worth the effort. A few good questions to ask:
      ● Where do my customers live?
      ● What is their level of income?
      ● What level of education do they have?
      ● What are their hobbies, interests, and personalities?
      ● What is their biggest problem?
      ● Do they have kids?
      ● What do they really want to know?
      ● [Insert your questions here, gleaned from your industry expertise].

      Amazon’s Ecommerce Software offers some great case studies for those looking to do a little homework on people who have already gone through the entire process.

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      4. Monitor Bounce Rates with Analytics

      Launching a successful website is like doing a science experiment. Your first launch is for your first set of hypotheses, and then it’s time to do your measurements and adjust accordingly. For a good grounding in analytics, I highly recommend reading this excellent Google Analytics guide, which covers everything from getting going to advanced subjects, like setting up segment reporting.

      While you’ll use your Google Analytics dashboard to adjust your SEO strategies, one of the most important things you can track will be your bounce rate, which is, essentially, when someone visits your page once and never returns. This can indicate a lack of interest in the content on your site, or a deep interest in only that single landing page as opposed to further material or products located deeper in the site. If you’re seeing high bounce rates, you might want to tweak your Calls to Action and make sure they appear above the fold, while also linking to more of your own internal pages throughout your posts. You’ll also want to pay attention to the posts where users spend the most time and consider adding more of similar content.

      5. Test the Speed of Your Site

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      site speed

        Plain and simple: speed matters. If your site doesn’t load in a matter of seconds, that viewer will be out of there. Since many users have outdated modems, you’ll have to account for a wide range of connections, ensuring that your site takes no more than 8 seconds to load on a 56K modem. That’s a tricky thing when you’re simultaneously trying to engage viewers with large photos or videos. Test out your site speed with a site speed tester, and if it’s too slow, consider hosting your site with a Content Distributed Network (CDN), which powers faster site speeds, video encoding, and video streaming.

        Along the same lines, make sure that your site layout is intuitive. Users shouldn’t have to (and won’t) click more than a few times to get to where they want to go. Get ‘em in there quick.

        Take-Away

        There’s a lot to do when you’re marketing a new website, but starting with these five basic tips is a great way to get going. Plus, they’re fun to do, too, as you find your site’s distinctive personality. Explore these various techniques, and see what takes!

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        Published on July 27, 2021

        15 Smart Video Conferencing Etiquette Tips to Follow

        15 Smart Video Conferencing Etiquette Tips to Follow
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        During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

        But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

        Put the Pro in Professional

        After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

        1. Mute Your Mobile and Other Devices

        The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

        Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

        2. Dress the Part

        While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

        Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

        For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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        Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

        3. Stage Your Workspace

        Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

        Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

        4. Put Some Thought Into Lighting and Perspective

        Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

        Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

        Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

        Remember That Half of Life Is Showing Up

        5. Arrive on Time

        In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

        Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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        6. Turn on Your Video

        Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

        If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

        Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

        7. Plan Ahead Before Sharing Your Screen

        Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

        Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

        Attend to the Pesky Details

        8. Make Sure That Meetings Remain Right-Sized

        With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

        Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

        9. Remember to “Unmute” Before You Speak

        Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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        Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

        10. Stay on Point to Keep the Meeting Length in Check

        As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

        Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

        Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

        Talking Has a Time and a Place

        11. Chat Appropriately

        Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

        At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

        12. Use the “Raise Hand” Feature to Avoid Interruptions

        The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

        Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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        13. Don’t Record the Session or Take Photos Without Prior Permission

        In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

        Manage Yourself

        14. Minimize Distractions

        While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

        Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

        15. Save Snacking for Later

        Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

        However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

        Final Thoughts

        Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

        Featured photo credit: Chris Montgomery via unsplash.com

        Reference

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