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An Interview with Patrick Ritchie, Author of “The Credit Roadmap”

An Interview with Patrick Ritchie, Author of “The Credit Roadmap”

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    Patrick Ritchie is the author of The Credit Road Map, an in-depth look into how the credit world works. He is a certified instructor with the Arizona Department of Real Estate. Patrick is a guest lecturer for The Ohio State University and Arizona State University MBA programs. His book is approved by the National Association of REALTORS® and is required reading in finance and real estate classes at major universities. He and the author worked together at Winding Hollow Country Club in New Albany, Ohio in the mid-1990s.

    On Credit

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      1. Why is a good credit rating so important, and how can people improve their credit ratings?

      The main reasons are to borrow money or to seek employment. Obviously lenders look at credit reports and scores in making lending decisions. Employers, more and more, are looking at credit reports as a judge of character in the hiring process. There was a student in the Personal Finance class I guest lecture in at Ohio State who was offered a job and then had it rescinded when HR ran a credit report on him. In a tighter job market it literally can pay to have a better credit report than the next applicant.

      As far as improving one’s credit, the single most important aspect is to understand what is going on in the credit report. Having an understanding of what is contained in the credit report and what is not, FICO® scores consider five factors in calculating a score:

      1. Payment History: 35%
      2. Balances 30%
      3. Inquiries and New Debt: 10%
      4. Types of Credit: 10%
      5. Length of History: 15%

      With these set of factors the ideal account would be a credit card that I have always paid on-time (Payment 35%), with a balance under 50% of my available limit (Balances 30%), it is a major credit card (Types of Credit 10%) and I have had it open for over seven years (Length of History 15%). This is just an example of how the factors apply. There are many things that do not have a role in credit, such as income, assets, down payment amount, interest rates; these items do not influence our credit. Since income and assets play no role, we are all essentially on a level playing field from the standpoint that our credit will be based on our management of our given resources rather than the amount or lack of resources.

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      The best example of this would be two past clients of mine. I like this example because the two clients were the same age, but were in two entirely different worlds when it came to career and finances. The first client played for an NFL team, his income was $2,000,000 annually. The second client was a school teacher; her income was $40,000 annually. Obviously there is no comparison in regards to their resources. However, the credit playing field was completely level and the school teacher excelled, she had close to an 800 score, a fantastic credit score. The wealthy athlete did not manage his financial affairs well; his score was less than 580, an awful credit score. Where did he go wrong? His first mistake was co-signing with friends and family on vehicles, the payments were not made on-time and his credit suffered. Co-signing gives you equal responsibility, and equal demise when the payments are not made on-time, my advice is to never co-sign, ever ( I had a client who co-signed for her son on a house, he stopped making payments and ultimately forced his own mother into bankruptcy, if you can’t trust your own kid who can you trust)? His other issue was the accumulation of about 5 to 8 small collections, most under $200. He had the money to take care of them, but he never knew they existed. Overall, poor management and attention is what caused the low credit scores; it was not for a lack of money.

      What did the school teacher do right to achieve high credit scores? She paid things on-time, never compromised her good record by co-signing with people (Why do people ask you to co-sing? Because they don’t qualify, keep that in mind the next time someone asks you to co-sign), had no collections, had well aged credit cards, did not let mistakes linger on her credit report. She just practiced good management of her credit affairs, and gave her credit some attention to make sure it was in line.

      The first step in making achieving the best credit scores is to give the report an assessment to make sure everything is correct. This is the starting point. Make sure you understand what is on there, why it is on there, and most importantly should it be on there?

      2. What rules do people need to know in the world of credit?

      What people need to know is that there are two main rules, the first being the credit scores and how they are calculated, the second being the Fair Credit Reporting Act, which gives us our rights as consumers in relation to credit reports. These two separate sets of parameters are what shape our credit lives. The Fair Credit Reporting Act, like most statutes is boring to read, so I dissected it into easy to understand language any consumer will understand. I tried to only focus on the points that pertain to consumer rights, the actual aspects that impact credit. If there is one thing that everyone should know about the Fair Credit Reporting Act it is that the consumer must initiate their protections under the Act. If there is something incorrect on my credit report it will not magically fix itself, I must discover it, dispute it, and follow-up to make sure it does not reappear.

      The FICO® credit scoring factors are fairly straight forward. In the book I apply them to numerous examples, similar to how a law book would apply a legal concept to a real court case. By showing how the factors impact people in real life and displaying the potential pitfalls it gives readers a better grasp of how the factors apply to various circumstances. In my classes I always say “there is never a blanket answer to an individual’s credit scenario.” The reason for this is that there are numerous variables in each of our individual credit reports; the same event will impact our credit scores to a different degree. For example, if we have two people who both incur a 30 day late payment in the same month will they be equally impacted? If person A has 10 positive accounts, and person B has only 2 positive accounts, who do you think will suffer a greater drop on their credit scores?

      If I have 10 positives to outweigh a negative versus 2 positives it is apparent the person with more positive accounts is likely to suffer less of a drop to their credit score from a 30 day late payment. Based on this knowledge it shows us that having more, well managed accounts, is better than fewer accounts because in the face of adversity we will have greater protection by being surrounded with positive accounts. However, we always hear that having too many accounts is a bad thing. Based on what? There has to be a test to measure this, so how would I measure if I have too many accounts, or let’s say too many credit cards specifically? Wouldn’t it be based on my income or assets, my ability to repay what I borrow or could potentially borrow? That sounds like the test, but our income and assets play no part in our credit, so it is impossible to test how much is too much. The exception to this is that in applying for a loan the lender would know my income and it would play a role in the decision, but it still plays no role in my credit, since income and assets are absent.

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      In the absence of income, the credit relies on management, how am I managing my obligations? This is the critical item many people miss, it doesn’t matter how much or little income you have, credit is formed by your actions, not your checkbook. Obviously the size of the checkbook can make this easier or more difficult. Reflecting whether or not someone is living above their means and having trouble making payments on-time, or the flip side to that, the person has the funds, but just doesn’t make a great effort to pay debts on-time.

      What if my credit report tells me I have too many open active unsecured lines of credit (i.e. credit cards)? Reason codes tell you why your credit is not perfect, the important thing to realize is that your credit will never be perfect, if you are 740 or higher you have reached the upper echelon, getting to 800 is great, you will never hit 850 on the Classic FICO® model used by banks. Keep in mind there are knockoff credit scores out there being sold to consumers that may give you a higher credit score, but if banks don’t use those credit scores then neither should consumers. I hear all the time about consumers getting a “DisadVantage Score” online and thinking they have a great score, only to find out their FICO® Score is 100 points lower when they go to a lender to apply for a loan. If the real-world uses FICO® so should consumers. Whenever I say credit scores I am referring to FICO®. Back to the reason codes, if you have good credit already, ignore the reason codes. If the reason codes tell me I am not perfect because I have too many credit cards, then I close the credit cards (which I really should never do if I care about my credit scores being the highest they can be), the next time I check my credit report guess what the reason codes are going to tell me? “Too few open active unsecured lines of credit” or “Too many new accounts”, closing the well established accounts results in a lower credit score, ignore the reason codes, they are like the GPS system that tells you driving over the cliff is the quickest route to your destination.

      3. What is the highest credit score you’ve ever seen, and how was it attained?

      The highest I have seen was 841 on the max 850 scale. This score was attained by someone who was 70+ years old, the he had credit cards dating back to the 1960’s that were still open and active. What this illustrates is the importance of keeping credit cards open and active in order to constantly feed positive information into the credit report. Do I need accounts that are 50 years old? No, once a credit card has become 7 years or older it is a well established account. It is common to see people with 800 credit scores when they have credit card accounts over 7 years old. How could an 18 year old accomplish this? Ask mom and dad to add you on as an “authorized user” to their credit cards. In my book it talks about a 22 year who did this, he had no score because he had no credit, nothing good, and nothing bad. His mom added him as an authorized user to an ideal account she had (open for 10 years, balance was 5% of the available credit line, and it had always been paid on-time). Sixty days later when the account appeared on his credit report it generated an 817 credit score, simply because of the positive nature of that account. If he had opened his own account he probably would have a 620-range score for the first 12 months of the account existence. The authorized user account is a very powerful method to boost a credit score, and a great way for relatives to help each other. This came under major scrutiny and public outcry in the summer of 2007, so much so that Fair Isaac, Co. was going to remove it from the scoring model. The outrage has tempered and as it stands, the authorized user account cannot be excluded from the scoring model under the Equal Credit Opportunity Act, so it is a here to stay.

      4. Can you hire someone to fix your credit?

      You can, however, the purpose of my book is to give the reader an overall education about credit so they can fix their credit on their own, if it needs correcting. As far as hiring someone to do it for you, it is like hiring someone to clean your house, you could do it yourself, but maybe you want to have someone else to do it because you think they can do a better job. Consumers just need to keep in mind there really isn’t anything they can’t do themselves, although they may procrastinate and never get around to doing it. There are a lot of rip-offs out there, the Federal Trade Commission warns consumers about this. The best way to test a credit repair service is to ask what it is they will correct. If the service states they can remove everything negative regardless of whether it is correct or not, this is a red flag and they are likely to just take the money and run. Accurate negative information cannot be legally removed. It would compare to a tax preparer telling me they can get me out of paying any taxes whether I owe them or not.

      For people with extremely complex issues they may want to consult a consumer law attorney.

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      5. How badly do late payments hurt?

      Payments account for 35% of the score, so a late payment can be a considerable blow to the credit scores. One late payment is not going to completely wreck the credit score. The impact will be based on how much positive credit the person already has. In my book I wrote about a method called “re-aging” which can remove late payments. It exists in the Uniform Policy manual which is put out by the Federal Financial Institutions Examination Council. “Re-aging” can be a great tool, but its use is at the discretion of the lender.

      6. What about bankruptcies?

      I would call bankruptcy the worst case scenario for credit, but it is necessary sometimes. It is better to get closure and recover than to let a bad situation continue. Many people who go through a bankruptcy will recover in 2 to 3 years. A bankruptcy comes off the credit report entirely after 10 years based on the Fair Credit Reporting Act. The more time that passes the less impact a bankruptcy will have. Bankruptcy is not the end of the world, it is actually a means to get a new start and for some people is their best option. It provides the best closure other than just paying the debt back. If someone doesn’t have the money to repay debt they should consult a bankruptcy attorney.

      7. How can we avoid identity theft?

      For someone who fears identity theft I suggest “freezing” the credit report. To do this, go to each of the three credit bureaus websites (www.experian.com, www.transunion.com, and www.equifax.com) and search for “security freeze”. The instructions are on each site, the cost is minimal, no more than a one-time $10 fee, for victims with a police report it is free. By freezing the credit report it makes the credit report inaccessible and therefore a thief could not gain fraudulent credit from a lender if the lender cannot access the credit report. This is the best method of prevention. Simply monitoring the credit report puts a consumer in the position of responding to the act not preventing it. A fraud alert can be added to the credit report at no cost; however, it is not as efficient as freezing the credit report. With a frozen credit report a consumer can still apply for credit by requesting a pin code so that a specific lender can access the credit report. Identity theft is a lengthy subject and certainly pertains to credit, so I have an entire chapter dedicated to it.

      8. A lot of people are facing foreclosure. Is there an alternative to foreclosure that would be better for credit?

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      A short sale (the lender accepts less than what is owed) may be a better means for some people if the lender is willing to do it. The benefit to a short sale is to reduce the number of months of delinquency versus a foreclosure. If someone wants to keep their home they should request a loan modification from the mortgage company or a temporary forbearance if they are searching for employment. This is a complex issue; I have a three hour class about this specific topic. Individual circumstances vary, but the starting point is to always ask “do you want to stay in this house?” If the answer is no then a short sale, deed-in-lieu of foreclosure, or foreclosure are the likely companions to this. If the answer is yes, they would like to stay, then a loan modification, forbearance, among other options are worth pursuing. A homeowner should call the lender first to see what options are available to them. Any organization approaching them and asking for money to assist in preventing foreclosure is likely to do nothing and just take the money. To find a local HUD approved counseling agency go to www.hud.gov and find your state page, most of the HUD approved housing counseling agencies are top notch people. Like with anything, if you have a gut feeling someone is not looking out for your best interests then walk away.

      Productivity

      1. Describe an average day in the life of Patrick Ritchie.

      My day goes from 7 am until I go to bed, which is generally 11 pm. I am still actively doing loans (mortgages), always writing about something, outlining a new book (just finished the second one), creating a new CE class for professional license renewal, teaching my classes, or consulting with someone about their credit. I teach my classes around Arizona, but I also travel the country when someone wants to bring me in to teach about credit. Some days I may be in Lincoln, NE, other times I might be in Maui, HI, wherever I am hired to speak. Currently I am promoting The Credit Road Map as a useful supplemental text for Personal Finance and Real Estate Finance classes at colleges. In between all of this I am attending Law School at Arizona State University, only 2 more semesters to go. I have a wonderful son who is about to turn 5 years old, so all of my non-work time is spent with him.

      2. How do you keep it all together?

      I have no clue how I keep my sanity, but it involves a lot of coffee, lists of everything I need to complete, and simply moving forward constantly. The speaking and travel schedule requires a carefully planned calendar. My laptop is my most important business tool, it goes almost everywhere I go because then I can work from anywhere. Some of my best writing happens on airplanes.

      3. What are the most important things you’ve learned about productivity in the last few years?

      Write everything down and cross it off when completed. Try not to do the same thing twice, think about your procedures so there is uniformity, like a franchise. Never be afraid to take a 15 minute nap to recharge the brain. Most importantly, enjoy what you do and it won’t seem like work. I truly enjoy what I do, educating people about credit is a worthwhile pursuit.

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      Published on November 8, 2018

      How to Answer the Tough Question: What are Your Salary Requirements?

      How to Answer the Tough Question: What are Your Salary Requirements?

      After a few months of hard work and dozens of phone calls later, you finally land a job opportunity.

      But then, you’re asked about your salary requirements and your mind goes blank. So, you offer a lower salary believing this will increase your odds at getting hired.

      Unfortunately, this is the wrong approach.

      Your salary requirements can make or break your odds at getting hired. But only if you’re not prepared.

      Ask for a salary too high with no room for negotiation and your potential employer will not be able to afford you. Aim too low and employers will perceive as you offering low value. The trick is to aim as high as possible while keeping both parties feel happy.

      Of course, you can’t command a high price without bringing value.

      The good news is that learning how to be a high-value employee is possible. You have to work on the right tasks to grow in the right areas. Here are a few tactics to negotiate your salary requirements with confidence.

      1. Hack time to accomplish more than most

      Do you want to get paid well for your hard work? Of course you do. I hate to break it to you, but so do most people.

      With so much competition, this won’t be an easy task to achieve. That’s why you need to become a pro at time management.

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      Do you know how much free time you have? Not the free time during your lunch break or after you’ve finished working at your day job. Rather, the free time when you’re looking at your phone or watching your favorite TV show.

      Data from 2017 shows that Americans spend roughly 3 hours watching TV. This is time poorly spent if you’re not happy with your current lifestyle. Instead, focus on working on your goals whenever you have free time.

      For example, if your commute to/from work is 1 hour, listen to an educational Podcast. If your lunch break is 30 minutes, read for 10 to 15 minutes. And if you have a busy life with only 30–60 minutes to spare after work, use this time to work on your personal goals.

      Create a morning routine that will set you up for success every day. Start waking up 1 to 2 hours earlier to have more time to work on your most important tasks. Use tools like ATracker to break down which activities you’re spending the most time in.

      It won’t be easy to analyze your entire day, so set boundaries. For example, if you have 4 hours of free time each day, spend at least 2 of these hours working on important tasks.

      2. Set your own boundaries

      Having a successful career isn’t always about the money. According to Gallup, about 70% of employees aren’t satisfied with their current jobs.[1]

      Earning more money isn’t a bad thing, but choosing a higher salary over the traits that are the most important to you is. For example, if you enjoy spending time with your family, reject job offers requiring a lot of travel.

      Here are some important traits to consider:

      • Work and life balance – The last thing you’d want is a job that forces you to work 60+ hours each week. Unless this is the type of environment you’d want. Understand how your potential employer emphasizes work/life balance.
      • Self-development opportunities – Having the option to grow within your company is important. Once you learn how to do your tasks well, you’ll start becoming less engaged. Choose a company that encourages employee growth.
      • Company culture – The stereotypical cubicle job where one feels miserable doesn’t have to be your fate. Not all companies are equal in culture. Take, for example, Google, who invests heavily in keeping their employees happy.[2]

      These are some of the most important traits to look for in a company, but there are others. Make it your mission to rank which traits are important to you. This way you’ll stop applying to the wrong companies and stay focused on what matters to you more.

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      3. Continuously invest in yourself

      Investing in yourself is the best investment you can make. Cliche I know, but true nonetheless.

      You’ll grow as a person and gain confidence with the value you’ll be able to bring to others. Investing in yourself doesn’t have to be expensive. For example, you can read books to expand your knowledge in different fields.

      Don’t get stuck into the habit of reading without a purpose. Instead, choose books that will help you expand in a field you’re looking to grow. At the same time, don’t limit yourself to reading books in one subject–create a healthy balance.

      Podcasts are also a great medium to learn new subjects from experts in different fields. The best part is they’re free and you can consume them on your commute to/from work.

      Paid education makes sense if you have little to no debt. If you decide to go back to school, be sure to apply for scholarships and grants to have the least amount of debt. Regardless of which route you take to make it a habit to grow every day.

      It won’t be easy, but this will work to your advantage. Most people won’t spend most of their free time investing in themselves. This will allow you to grow faster than most, and stand out from your competition.

      4. Document the value you bring

      Resumes are a common way companies filter employees through the hiring process. Here’s the big secret: It’s not the only way you can showcase your skills.

      To request for a higher salary than most, you have to do what most are unwilling to do. Since you’re already investing in yourself, make it a habit to showcase your skills online.

      A great way to do this is to create your own website. Pick your first and last name as your domain name. If this domain is already taken, get creative and choose one that makes sense.

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      Here are some ideas:

      • joesmith.com
      • joeasmith.com
      • joesmithprojects.com

      Nowadays, building a website is easy. Once you have your website setup, begin producing content. For example, if you a developer you can post the applications you’re building.

      During your interviews, you’ll have an online reference to showcase your accomplishments. You can use your accomplishments to justify your salary requirements. Since most people don’t do this, you’ll have a higher chance of employers accepting your offer

      5. Hide your salary requirements

      Avoid giving you salary requirements early in the interview process.

      But if you get asked early, deflect this question in a non-defensive manner. Explain to the employer that you’d like to understand your role better first. They’ll most likely agree with you; but if they don’t, give them a range.

      The truth is great employers are more concerned about your skills and the value you bring to the company. They understand that a great employee is an investment, able to earn them more than their salary.

      Remember that a job interview isn’t only for the employer, it’s also for you. If the employer is more interested in your salary requirements, this may not be a good sign. Use this question to gauge if the company you’re interviewing is worth working for.

      6. Do just enough research

      Research average salary compensation in your industry, then wing it.

      Use tools like Glassdoor to research the average salary compensation for your industry. Then leverage LinkedIn’s company data that’s provided with its Pro membership. You can view a company’s employee growth and the total number of job openings.

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      Use this information to make informed decisions when deciding on your salary requirements. But don’t limit yourself to the average salary range. Companies will usually pay you more for the value you have.

      Big companies will often pay more than smaller ones.[3] Whatever your desired salary amount is, always ask for a higher amount. Employers will often reject your initial offer. In fact, offer a salary range that’ll give you and your employer enough room to negotiate.

      7. Get compensated by your value

      Asking for the salary you deserve is an art. On one end, you have to constantly invest in yourself to offer massive value. But this isn’t enough. You also have to become a great negotiator.

      Imagine requesting a high salary and because you bring a lot of value, employers are willing to pay you this. Wouldn’t this be amazing?

      Most settle for average because they’re not confident with what they have to offer. Most don’t invest in themselves because they’re not dedicated enough. But not you.

      You know you deserve to get paid well, and you’re willing to put in the work. Yet, you won’t sacrifice your most important values over a higher salary.

      The bottom line

      You’ve got what it takes to succeed in your career. Invest in yourself, learn how to negotiate, and do research. The next time you’re asked about your salary requirements, you won’t fumble.

      You’ll showcase your skills with confidence and get the salary you deserve. What’s holding you back now?

      Featured photo credit: LinkedIn Sales Navigator via unsplash.com

      Reference

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