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Empathy vs Sympathy: Why Some People Are More Likeable Than Others

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Empathy vs Sympathy: Why Some People Are More Likeable Than Others

Several years ago I went through a gut-wrenching break-up. It was traumatic, painful and devastating. The one bright spot amidst the tears and heartache was the understanding, devotion and genuine care displayed by my family and friends as I went through the healing process. It meant the world to me.

Several months later one of my family members fell ill. Once again I turned to my support system. This time, however, their response was a bit different. It wasn’t that they didn’t care per se, they expressed their feelings a bit differently. I sensed that they couldn’t quite feel where I was coming from. They seem to be more understanding and emotionally supportive during my break up. Their lukewarm and slightly distant responses left me feeling angry, confused and hurt.

This experience taught me the difference between empathy and sympathy.

When one doesn’t have similar experience, very likely he has sympathy rather than empathy

Once I was able to distance myself from the situations and view them a bit more objectively I realized a few important factors which helped explain the differences in the responses I received.

The first thing I learned is that when people have shared or similar experiences, it resonates with them more. During my break up I heard things like, “girl, I know how you feel,” or “chile it ain’t going to be easy, take as much time as you need to get over this,” and “call me anytime you need to talk–day or night–and I’ll be there to listen.” These responses came from a place of knowing how I felt in the moment. These responses were sprinkled with kindness, concern and most important, empathy.

The second important thing I learned is that when it comes to experiences that are foreign to others, people tend to disassociate their feelings and lean towards providing advice. This type of response–while it can appear uncaring, cold and a bit callous, truly is birth out of a place of sincere compassion and sympathy.

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And there in lies the difference between empathizing and sympathizing. Empathy is the ability to see the situation from the other person’s perspective. It is the ability to stand in his or her shoes and endure the gut punch.

Sympathy, on the other hand, allows another person to see the situation through the lens of a spectator–similar to watching a movie. It is a place of distance and inexperience. It allows an individual to see the gut punch but not feel it. It leaves the spectator saying, “Man, that must have hurt. If I were them I would have…”

When a person is in pain, emotional support always trumps practical advice

The worse thing you can do during a time of turmoil is providing advice. Sure you mean well, but giving unsolicited advice is never a good idea. Nine times out of ten, when a person is in despair they want to feel heard and understood. As hard as it can be sometimes–simply listening to a person can be the most helpful and profoundly comforting thing you can do. When a person is in pain, emotional support always trumps practical advice.

Let’s say your good friend loses their job and you’ve never experienced job loss or struggled with unemployment. Saying things like “at least you got your health,” or ” you’ve got money saved, you’ll be alright…” won’t help. They are accurate and your friend will bounce back, however, the true struggle may have nothing at all to do with money. He or she could be feeling betrayed, devalued, unappreciated and feel a loss of identity. Those responses don’t address how the person is feeling.

Instead, listen first. Try to understand how they are feeling. Try to visualize it in your mind’s eye–not how you would feel in the situation but try to imagine how they said they feel. Then and only then should you speak. And when you do, say things that address their concerns such as, “you put in so much time and energy into that job, I understand why you feel betrayed, ” or “you’re right, they should have at least given you a warning that the company was downsizing…”

If all else fails, just listening, wiping away tears and letting them know that you are here – no matter what they need…

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Here are four ways to move from sympathizing to empathizing:

Find a way to relate to what they are experiencing

Try to establish some sort of common ground in your mind. In the example of a friend who’ve experienced job loss, try relating to their feelings of rejection. We’ve all experienced rejection in some form or another. Maybe you had a bad break up with your Ex. The situations are very different but the feelings are parallel. Draw on that experience to help you empathize with what they are feeling.

Practice finding commonalities with everyone you meet

Finding a way to relate to those around you not only makes you more empathetic it makes you more relatable. When you meet a new person, make it a practice to find at least three things you have in common with them.

Also, when people are sharing their experiences with you, work to engage your imagination and visualize what they are saying. Try injecting yourself into the situation and feeling what they felt. Doing this helps train your brain to move from a state of ego-centrism to being “other’s” focused.

The Journal of Neuroscience[1] published a study in which researchers found that the tendency to be egocentric is natural for human beings. However, researchers also found that a part of your brain recognizes the lack of empathy and corrects itself. According to the study:

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“This specific part of your brain is called the the right supramarginal gyrus. When this brain region doesn’t function properly—or when we have to make particularly quick decisions— researchers found one’s ability for empathy is dramatically reduced. This area of the brain helps us to distinguish our own emotional state from that of other people and is responsible for empathy and compassion.”

Respond to feelings not words

When a wound is fresh and a person is angry and hurt they are also confused. This is why listening to understand is so paramount to producing an empathetic response. You have to listen with your ears, your eyes and most importantly your heart. You have to hear the subtext and what is not being said.

Parents, teachers, caregivers and anyone who works with children understand this concept. Kids–especially when they are very little–don’t have the vocabulary to adequately express themselves. Adults have to assess the situation, interpret body language and facial expressions and in some way relate to what the child has experienced. The adult then responds to what the child is feeling in lieu of what they said.

Listen, Listen LISTEN

The key to comforting someone who is hurting is listening. You could have experienced the EXACT thing they are going through but you and your friend are unique individuals and see things differently. You may think you know how they feel because of how you feel but you can never be sure until they tell you.

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You have to learn to fight the urge to jump in and say something. Even when the situation gets awkward and you feel something should be said. Fight the urge. Turn off your inner dialogue. Stop constructing your response. Listen to them.

They will tell you–through their words, tears and actions–exactly what they need. And if you are unsure what to do or say, asking the simple question, “what can I do to help” or what do you need from me,” is better than assuming and doing the wrong thing.

Empathy requires more than merely putting yourself into someone else’s position. It is the ability to imagine yourself as him in the exact situation he or she is in. You cannot empathize with an abstract. The experience must become concrete.

When done correctly, empathy leads to compassion which is suffering with someone in lieu of merely pitying them. True empathy says I share your emotions. Compassion, which is built from empathy, is the truest form of comfort we as humans can provide.

Reference

[1] Psychology Today: The Neuroscience of Empathy

More by this author

Anna Chui

Anna is the Chief Editor and Content Strategist of Lifehack. She's also a communication expert who shares tips on motivation and relationships.

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Last Updated on February 11, 2021

20 Amazing Facts About Dreams that You Might Not Know About

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20 Amazing Facts About Dreams that You Might Not Know About

Dreams — Mysterious, bewildering, eye-opening and sometimes a nightmarish living hell. Dreams are all that and much more.

Here are 20 amazing facts about dreams that you might have never heard about:

Fact #1: You can’t read while dreaming, or tell the time

    If you are unsure whether you are dreaming or not, try reading something. The vast majority of people are incapable of reading in their dreams.

    The same goes for clocks: each time you look at a clock it will tell a different time and the hands on the clock won’t appear to be moving as reported by lucid dreamers.

    Fact #2: Lucid dreaming

    There is a whole subculture of people practicing what is called lucid or conscious dreaming. Using various techniques, these people have supposedly learned to assume control of their dreams and do amazing things like flying, passing through walls, and traveling to different dimensions or even back in time.

    Want to learn how to control your dreams? You can try these tips:

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    Lucid Dreaming: This Is How You Can Control Your Dreams

    Fact #3: Inventions inspired by dreams

    Dreams are responsible for many of the greatest inventions of mankind. A few examples include:

    • The idea for Google -Larry Page
    • Alternating current generator -Tesla
    • DNA’s double helix spiral form -James Watson
    • The sewing machine -Elias Howe
    • Periodic table -Dimitri Mendeleyev

    …and many, many more.

    Fact #4: Premonition dreams

    There are some astounding cases where people actually dreamt about things which happened to them later, in the exact same ways they dreamed about.

    You could say they got a glimpse of the future, or it might have just been coincidence. The fact remains that this is some seriously interesting and bizarre phenomena. Some of the most famous premonition dreams include:

    • Abraham Lincoln dreamt of His Assassination
    • Many of the victims of 9/11 had dreams warning them about the catastrophe
    • Mark Twain’s dream of his brother’s demise
    • 19 verified precognitive dreams about the Titanic catastrophe

    Fact #5: Sleep paralysis

    Hell is real and it is called sleep paralysis. It’s the stuff of true nightmares. I’ve been a sleep paralysis sufferer as a kid and I can attest to how truly horrible it is.

    Two characteristics of sleep paralysis are the inability to move (hence paralysis) and a sense of an extremely evil presence in the room with you. It doesn’t feel like a dream, but 100% real. Studies show that during an attack, sleep paralysis sufferers show an overwhelming amygdala activity. The amygdala is responsible for the “fight or flight” instinct and the emotions of fear, terror and anxiety. Enough said!

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    Fact #6: REM sleep disorder

    In the state of REM (rapid-eye-movement) stage of your sleep your body is normally paralyzed. In rare cases, however, people act out their dreams. These have resulted in broken arms, legs, broken furniture, and in at least one reported case, a house burnt down.

    Fact #7: Sexual dreams

    The very scientifically-named “nocturnal penile tumescence” is a very well documented phenomena. In laymen’s term, it simply means that you get a stiffy while you sleep. Actually, studies indicate that men get up to 20 erections per dream.

    Fact #8: Unbelievable sleepwalkers

      Sleepwalking is a very rare and potentially dangerous sleep disorder. It is an extreme form of REM sleep disorder, and these people don’t just act out their dreams, but go on real adventures at night.

      Lee Hadwin is a nurse by profession, but in his dreams he is an artist. Literally. He “sleepdraws” gorgeous portraits, of which he has no recollection afterwards. Strange sleepwalking “adventures” include:

      • A woman having sex with strangers while sleepwalking
      • A man who drove 22 miles and killed his cousin while sleepwalking
      • A sleepwalker who walked out of the window from the third floor, and barely survived

      Fact #9: Dream drug

      There are actually people who like dreaming and dreams so much that they never want to wake up. They want to continue on dreaming even during the day, so they take an illegal and extremely potent hallucinogenic drug called Dimethyltryptamine. It is actually only an isolated and synthetic form of the chemical our brains produce naturally during dreaming.

      Fact #10 Dream-catcher

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        The dream-catcher is one of the most well-known Native American symbols. It is a loose web or webs woven around a hoop and decorated with sacred objects meant to protect against nightmares.

        Fact #11: Increased brain activity

        You would associate sleeping with peace and quiet, but actually our brains are more active during sleep than during the day.

        Fact #12: Creativity and dreams

        As we mentioned before, dreams are responsible for inventions, great artworks and are generally just incredibly interesting. They are also “recharging” our creativity.

        Scientists also say that keeping a dream diary helps with creativity.

        In rare cases of REM disorder, people actually don’t dream at all. These people suffer from significantly decreased creativity and perform badly at tasks requiring creative problem solving.

        Fact #13: Pets dream too

          Our animal companions dream as well. Watch a dog or a cat sleep and you can see that they are moving their paws and making noises like they were chasing something. Go get ’em buddy!

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          Fact #14: You always dream—you just don’t remember it

          Many people claim that they don’t dream at all, but that’s not true: we all dream, but up to 60% of people don’t remember their dreams at all.

          Fact #15: Blind people dream too

          Blind people who were not born blind see images in their dreams but people who were born blind don’t see anything at all. They still dream, and their dreams are just as intense and interesting, but they involve the other senses beside sight.

          Fact #16: In your dreams, you only see faces that you already know

            It is proven that in dreams, we can only see faces that we have seen in real life before. So beware: that scary-looking old lady next to you on the bus might as well be in your next nightmare.

            Fact #17: Dreams tend to be negative

            Surprisingly, dreams are more often negative than positive. The three most widely reported emotions felt during dreaming are anger, sadness and fear.

            Fact #18: Multiple dreams per night

            You can have up to seven different dreams per night depending on how many REM cycles you have. We only dream during the REM period of sleep, and the average person dreams one to two hours every night.

            Fact #19: Gender differences

            Interestingly, 70% of all the characters in a man’s dream are other men, but women’s dream contain an equal amount of women and men. Also men’s dreams contain a lot more aggression. Both women and men dream about sexual themes equally often.

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            Fact #20: Not everyone dreams in color

            As much as 12% of people only dream in black and white.

            Featured photo credit: Unsplash via unsplash.com

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