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The Skill That Most People Don’t Have: Active Listening

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The Skill That Most People Don’t Have: Active Listening

Active listening is an active process, it is not just simply giving attention to the speakers, but also to show the verbal and non-verbal signs at the same time to let people know you are really digesting what they are saying.

Video Summary

Most people are not really listening

The average person talks at about 225 words per minute, but we can listen at up to 500 words per minute.[1] So our minds are filling in those other 275 words. This shows that we easily succumb to distraction and that efforts are necessary when we want to actively listen to the speakers.

Another reason is hinted by our egocentric self. We love being the spotlight and the centre of conversation, and talking can help us to achieve that! That’s why we tend to listen more than we speak.

How active listening skills make you look much smarter

When you’re actively listening, you’ll make constant feedback. This would make your colleagues and boss think that you’re smart enough to give immediate response and contributing a lot.

How active listening skills make you a charismatic person

“The irony of being a good conversationalist is that talking isn’t the most important piece; listening is what makes you memorable.”

The essence of being a good communicator is your role played in LISTENING, not talking. Imagine that when you come to a friend and talk about a issue that troubles he/she recently, what you are seeking for is a pair of empathetic ears, and an embracing heart. You are not really trying to ask for another person to solve the problem, you just want the other to listen and UNDERSTAND. So, when you actively listen to him/her, you can better understand the person’s situation by detecting his/her emotional changes, the way he/she speaks, and so you can make thoughtful comments to him/her.

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Here’re some useful ways to become an more active listener!

Active listening skills: verbal signs

Paraphrase and make a brief summary

After listening, you can make a short response by briefly summarising the content. When you paraphrase, it can also help your understand what the conversation really means by having you to present the same thing in a different way. Meanwhile, your speaker can also get a chance to clarify when he/she finds something is mis-understood.

Ask questions to show your interest or to clarify

By raising questions, your speaker will think that they are being given attention to and that you are really listening to them. You can show your interest in that topics by asking for more details.

For example, when your boss comes to you in the morning and assign you with a bunch of tasks, and say that every task is highly important and deadline are all hitting very soon. But throughout his conversation, you can notice some particular tasks that he places an emphasis on. So, when your boss have done his talking, you can ask “So it looks like that A and B takes more time and are the focus of the company’s current strategies. So, should I first work on these two projects first?”. And then your boss will be amazed that you really”get” him and know his point, so he will think that YOU are a worker that really understand him and think you two share similar thoughts, so he will like you more and develop a closer relationship!

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Active listening skills: non verbal signs

Make appropriate eye contact

Having eye contact with your speaker is natural and encouraging to the speaker. It shows that you are really listening and trying to understand the content.

But pay attention to your way of looking at others, make sure it is gentle, not too firm and intimidating. Also, be aware of the duration of each eye contact because shy speakers may find themselves feeling embarrassed.

Keep your posture open and welcoming

An open and welcoming gesture can really help the speaker to communicate better. For example, by leaning forward, resting your head on one your hand can show that you are actively listening and welcome the speaker the speak more!

Nod and smile

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Nodding and smiling while you listen are also very positive and affirming signs to the speaker. You show that you are agreeing with what he/she said and everyone LOVES being agreed on. Also, you show that you like the content as well, not hating it!

For example, when your colleague has her presentation on her approach to the problem displayed. When you nod and smile when you find yourself agreeing with her point, that can be really affirming signs to her, and she LOVES it. That assuring actions instantly reduce her fear and feel more confident to continue her point. Your active listening is especially more empowering when most people in the meeting are looking bored and crossing their arms!

One little trick: mimic the body language of the speaker

A little trick of doing the non-verbal communication is that you can simply MIMICK the body language of your speaker! This trick is especially helpful when your speaker talk about an emotional incident. This will make them feel that you really empathize with them.

Want to learn more about active listening skills and be an effective communicator?

3 books we highly recommend:

The Lost Art of Listening, by Michael P. Nichols PhD

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This practical books shares some insights on how to become a better listener, as well as to communicate your idea more effectively. Michael vividly guides you by giving examples of real life situation, easy- to-grasp techniques and practical exercise that you can work on at home.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, by Mark Goulston M.D.

This book particularly suits those who work in the business field. This former business coach shares insights on the art of persuading people, and the key role of listening played in that. It emphasises on how effective listening helps you show show your empathy, and so bridges the gap and break the walls between you and your resistant-looking clients.

Power Questions: Build Relationships, Win New Business, and Influence Others, by Andrew Sobel

This absorbing book has its focus on the skills of asking questions. It highlights the powerful impact of an inquisitive and provoking question by sharing the real conversations made by 35 CEO, billionaires and friends. It also thoughtfully provides more than 200 questions that readers can apply when facing challenges at work.

Reference

More by this author

Lilian Tang

Traveller, food lover (especailly sushi!)

The Skill That Most People Don’t Have: Active Listening Confident Public Speakers Always Focus On Their Hands Instead Of Their Audience

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Last Updated on January 24, 2022

21 Best Tips On Making A Long Distance Relationship Work

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21 Best Tips On Making A Long Distance Relationship Work

Having texting and video conferencing at our fingertips, it appears that maintaining a long-distance relationship is easier than ever. Long-distance calls are no longer a luxury; the days when they needed to be rationed are long gone.

Long-distance couples do not have to depend on 3 p.m. postal delivery, waiting for news that is at best four days old.

Now we’re no longer even in the days of waiting for our loved ones to check their e-mail when they get home from work. Instant messaging keeps us hooked to each other even when we are out shopping, working, playing, watching a movie and doing much more.

Technology, however, cannot compensate for everything in a long-distance relationship, as anyone with a long-distance relationship will tell you.

Many long-distance relationships still seem emotionally difficult despite the lack of regular physical proximity.

People often think long-distance relationships will never work. It may be discouraged by your family, and some of your best friends may tell you not to take it too seriously in case you end up heartbroken.

Many things are not possible due to the extra distance – no one can promise it will be easy. Things could get complicated, and you might feel lonely and sad at times.

Still, many of us try them.

Video Summary

However, the extra distance also makes the simplest things the sweetest. Being able to hold the other person’s hand, eating together at the same table, feeling each other’s touch, taking a walk together, smelling each other’s hair… these small wishes could suddenly mean so much more in a long-distance relationship.

Long-distance relationships may be tough, but they have their own surprises too.

Here’re 21 tips on how to make a long distance relationship work:

1. Avoid excessive communication.

It is unwise to be overly “sticky” and possessive. You two don’t really have to communicate 12 hours a day to keep the relationship going. Many couples think that they need to compensate for the distance by doing more. This is not true. And it might only make things worse. Soon you would get tired of “loving.”

Remember: Less is more. It is not about spamming — you are only going to exhaust yourselves. It’s really about teasing at the right moments and tugging at the right spots.

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2. See it as an opportunity.

“If you want to live together, you first need to learn how to live apart.” – Anonymous

View it as a learning journey for both of you. This is an opportunity for you to prove your love for one another. According to a Chinese proverb, “Real gold is not afraid of the test of fire.” Instead of thinking that this long-distance relationship is pulling you two apart, you should believe that through this experience, the both of you will be bound together even stronger.

As Emma says it to Will in season four of Glee,

“I would rather be here, far from you, but feeling really close, rather than close to you but feeling really far away.” – Emma, Glee Season 4

3. Set some ground rules to manage your expectations.

Both of you need to be clear with what you expect of each other during this long-distance relationship. Set some ground rules so that none of you will do things that will take the other party by surprise.

For instance, are you two exclusive? Is it all right for the other person to go on dates? What is your commitment level? It’s better to be open with each other about all these things.

4. Try to communicate regularly, and creatively.

Greet each other “good morning” and “good night” every day — this is a must. On top of that, try to update your partner on your life and its happenings, however mundane some of the things may seem.

To up the game, send each other pictures, audio clips, and short videos from time to time. By putting in this kind of effort, you make the other person feel loved and attended to.

5. Talk dirty with each other.

Sexual tension is undoubtedly one of the most important things between couples. In a way, sexual desire is like the glue that keeps both parties from drifting apart. Sexual need is not only biological but also emotional.

Keep the flames burning by sending each other teasing texts filled with sexual innuendos and provocative descriptions. Sexy puns work pretty well too.

6. Avoid “dangerous” situations.

If you already know that going to the club or going drinking with your group of friends late at night will displease your partner, then you should either 1. Not do it or 2. Tell your partner beforehand to reassure them.

You should not let this sort of thing slip by because it will only make your partner extra worried or suspicious – and of course, very upset because they will feel powerless or lack control over the situation.

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You can fall victim to your traps by going out with eye candy from work after work or dating someone from your past who has been flirting with you without realizing it. Before entering a dangerous situation, you need to recognize the dangers.

Listen to your heart, but don’t just rely on it. Make sure you also listen to your mind.

7. Do things together.

Play a game online together. Watch a documentary at the same time on YouTube or Vimeo. Share a song on Skype while another plays the guitar. Video-call each other and go for a walk together. Together, go online shopping – and buy each other gifts (see #13).

You really have to be creative and spontaneous about it.

8. Do similar things.

Recommend books, TV shows, movies, music, news and etc., to each other. When you read, watch and listen to the same things, you get to have more topics in common to talk about.

Even if you live apart, it’s nice to have some shared experiences.

9. Make visits to each other.

Every long-distance relationship is enriched by visits.

After all the waiting and yearning and abstinence, you finally get to meet each other to fulfil all the little things like kissing, holding hands, etc. These are typical for couples in long-distance relationships but more special and intimate for long-distance couples.

The atmosphere will be filled with fireworks, glitter bombs, confetti, rainbows, and butterflies.

10. Have a goal in mind.

Are we going to be apart for a long time?” “what about the future?” These are the questions you should ask yourselves.

In fact, a couple cannot stay in a long-distance relationship forever. Eventually, we all need to settle down.

So make a plan with each other. Set up a timeline, mark down the estimated times apart and times together, and draw an end goal.

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It is important that you two are on the same page and have the same goals. So that even if you are not living in the same space and the same timezone, both of you are still motivated to work together in the same direction towards a future that includes one another.

That’s right, you need some motivation to make a relationship last too. Find out more about what motivates you here.

11. Enjoy your alone time and your time with your friends and family.

You are alone, but you are not lonely unless you choose to feel like it. You don’t have to let your world revolve around your partner — you still have you, your friends, and your family. Take this time apart to do more with your friends and family. Go to the gym more often. Get a new hobby. Binge-watch shows. There are plenty of things for you to do that don’t involve your partner.

12. Stay honest with each other.

Talk about your feelings of fear, insecurity, jealousy, apathy, whatsoever. If you try to hide anything from your partner, that secret will sooner or later swallow you up from the inside out. Don’t try to deal with things all by yourself. Be open and honest with each other. Let your partner help you and give you the support you need. It’s better to look at the problem during its initial stage than to only disclose it when it’s all too late.

13. Know each other’s schedules.

It’s helpful to know when the other person is busy and free. So that you can drop a text or make a call at the right time. You wouldn’t want to disturb your partner when they are in the middle of class or halfway through a business meeting. Make sure you are aware of everyone’s small and big events in their lives, i.e., college midterms and exams, important business trips and meetings, job interviews, etc. Particularly if you live in different time zones, this becomes more important.

14. Keep track of each other’s social media activities.

Facebook and Instagram photos of each other. Send each other tweets. Tag each other on Facebook. Post stuff on each other’s wall. Let them know you care. Be cool with stalking each other.

15. Gift a personal object for the other person to hold on to.

Memories have power. No matter what it is–a pendant, a ring, a keychain, a collection of songs and videos, or a perfume bottle. Everyday items and things have meanings to us, whether we realize it or not. We all try to store memories in material things so that when our minds fail, we will still be able to look at or hold onto something that will help us recall our memories. This is why something so simple can mean so much to a person when others may see little or no value in it.

16. Get a good messaging app.

This is extremely important because texting is the most frequent and common way of communication the two of you have. You need a good messaging app on your phones that allows interactions beyond words and emoticons.

Personally, I use this messaging app called LINE. I find it highly effective because it has a huge reserve of playful and very funny “stickers” that are free for its users to use. You can also go to the app’s “Sticker Shop” to download (or gift!) extra stickers of different themes (e.g., Hello Kitty, Pokemon, Snoopy, MARVEL, etc.) at a low price. Occasionally, the app will give out free sticker sets for promotions. This messaging app is cute and easy to learn to use.

17. Snail-mail your gift.

Mail each other postcards and hand-written love letters. Send each other gifts across the globe from time to time. Flower deliveries on birthdays, anniversaries, and Valentine’s Day. Shop online and surprise each other with cool T-shirts, sexy underwear, and such.

18. Stay positive.

You need to constantly inject positive energy into the long-distance relationship to keep it alive. Yes, the waiting can be painful, and you can sometimes feel lonely, but you need to remind yourself that the fruits at the end will be sweet as heaven.

One good trick to staying positive is to be grateful all the time. Be thankful that you have someone to love — someone who also loves you back. Be thankful for the little things, like the hand-made letter that arrived safely in your mailbox the other day. Be thankful for each other’s health and safety.

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19. Keep each other updated on each other’s friends and family.

This will help you two to know each other’s culture and values. Knowing small habits of each other helps in developing an understanding and building mutual trust.

Talking about family and friends gives you more matters to talk about. The best thing to talk about is gossip and scandals.

20. Video-call whenever possible.

Because sometimes looking into each other’s eyes and hearing each other’s voices can make everything feel alright again.

A video call is though nothing like being together, but it’s the best thing and the most to do for coziness in a long-distance relationship.

21. Give each other pet names.

Because it’s cute. It keeps the lovey-dovey going. Having special names for each other reserved only for one another are heart-warming. Hearing that one word with love lifts our spirits up, and we feel assured all over again.

Chaos seems to fade away just by hearing that special word from someone special.

With the best wishes…

Love (or like) is a force that is beyond your control. Love just happens. The same goes for turning off those feelings, even when you get the perfect job halfway across the country.

Neither one of us expects to be long-distance in a relationship. But if you’re in a relationship like this, you’ll just have to make the most out of a difficult situation. These advice for long distance relationships will hopefully help you stay strong and cheerful when living apart from one another.

More Recommended Relationships Experts on Lifehack
  • Carol Morgan —  A communication professor, dating/relationship and success coach
  • Dr. Magdalena Battles — A Doctor of Psychology with specialties include children, family relationships, domestic violence, and sexual assault
  • Randy Skilton —  An educator in the areas of relationships and self-help

Featured photo credit: Unsplash via unsplash.com

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