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5 Life Lessons From the Homeless Girl on 42nd Street

5 Life Lessons From the Homeless Girl on 42nd Street

I don’t get to Manhattan often, but I love it when I do. The rush of the city, people everywhere, cars honking, food on every corner and the “live-and-let-live” attitude. New York is welcoming and dismissive all at once.

It was a cold April afternoon, the sky was clear blue and the buzz of the city enticed me outdoors. Walking across the intersection at 2nd Avenue, I saw a young woman sitting on a suitcase with the telltale cardboard sign indicating that she was among the city’s 60,000 homeless people. I felt the uncomfortable pang of empathy and concern in my heart and looked back to read her sign. “If you can’t donate – gratitude, kindness and well-wishes are free!” My heart broke to read such a beautiful sentiment and see such a beautiful young girl. But I kept walking.

I was totally preoccupied for the rest of my walk past the Avenue of the Americas, past Park Ave, Lexington Avenue, and into Times Square. Why hadn’t I stopped? Why didn’t I give her any money? What is it about homeless people that have us look the other way?

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The frigid air and my distressed emotions ushered me back to find the young girl on 2nd Avenue. I’m staying in a $200 a night hotel, I thought, the least I can do is give this girl some money.

My steps hastened and as I approached the corner, there she sat, her cardboard sign on her lap and paper cup in front of her. Our eyes met and she cast a simple, warm smile my way. “I like your sign,” I said. And thus began our exchange in which I witnessed these five life lessons from the homeless girl on the corner of 42nd and 2nd.

1. Take Full Responsibility For Your Circumstances.

As if it was any of my business, I looked at the gal sitting on her suitcase and with compassionate concern, I asked, “What happened?”

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Intuitively understanding that I meant “How the hell did you end up on the streets?” she responded with clarity and no remorse, “Just a couple months ago I was doing fine in Florida, making $1000 a week, but my mother got sick here in NY, so I came home. It didn’t go so well between us, we had a fight and she threw me out. There’s a lot of baggage between us.”

She could have just as easily thrown her mother under the bus and said, “I left a good job in Florida to come home and help when my mother was sick and she ended up throwing me out!” But she didn’t do that. She didn’t blame her mom. She simply said what was so. “We have baggage. She’s sick (her intonation led me to believe she was referring to emotional and mental illness more than physical) and she threw me out.” No drama, just the facts. Which led to the next lesson…

2. Ask for Help

She wasn’t too proud to ask for help. Looking at me straight-faced, she said, “I’ve never been down this low before and I don’t plan on being this low again, but for now, there are good people everywhere who are willing to help. I just have to ask.” How true. The vast majority of people are more caring than hurtful, wanting to help more than cause harm. You get what you see and she saw good people everywhere. Because of this, so she was able to….

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3. Maintain Optimism

Despite how low this gal had found herself; sleeping in Bryant Park, washing up in public rest rooms, asking strangers for money on the street, she was incredibly optimistic about her future. “I will be back on my feet again soon when I get back to Florida where things are less expensive. I can get my job back down there. They liked me and were sad that I left. I just have to get back there.” When I asked how she was going to do that, she did not hesitate for a moment, because she knows it is important to…

4. Have a Plan

Her reply was quick and determined. “I just need to get $250 for a bus ticket to get back down there. It’s cheaper to fly, only $78 for one-way airfare, but I don’t have any ID.” It didn’t occur to me to ask her why not, or if it wouldn’t be cheaper to get ID than save up $250 for the bus. But she was clear. She was going to have the $250 within a couple of weeks and head back down to Florida where she had friends to stay with and a job she was sure she could reclaim. And therefore, she knew to…

5. Be grateful

Perhaps the most striking quality about this young gal was her upbeat optimism. As we chatted, a few folks dropped coins or bills into her paper cup and she would respond as if she had just won the lottery. “Thank you! You are so kind! God bless you!” she would exclaim with enthusiasm and sincerity.

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I walked away feeling like a better person for having chatted with her. Half a block away, the delicious aroma of New York City pizza wafted around me. I walked in and ordered 2 large slices and walked back to my sage on the street. She saw me coming, pizza boxes in hand, and her face lit up once again. “It’s just cheese pizza,” I said. “It’s not much,” feeling insufficient in my sparse offering. In her continued gracious humility, she gratefully exclaimed, “No, it is a lot! It’s so much. I was just sitting here getting hungry and wondering what I would do, and then you came along.”

Maybe there is something to these lessons, after all. When we live with willingness, humility, gratitude, and optimism and have a plan to follow, maybe, just maybe, good things find their way to us more easily.

More by this author

Jackie Woodside

Professional Speaker

5 Life Lessons From the Homeless Girl on 42nd Street

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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