7 Habits To Win In Office Politics
Office politics – a taboo word for some people. It’s a pervasive thing at the workplace. In it’s simplest form, office politics is simply about the differences between people at work; differences in opinions, conflicts of interests are often manifested as office politics. It all goes down to human communications and relationships.
There is no need to be afraid of office politics. Top performers are those who have mastered the art of winning in office politics. Below are 7 good habits to help you win at the workplace:
HABIT #1 – BE AWARE YOU HAVE A CHOICE
The most common reactions to politics at work are either fight or flight. It’s normal human reaction for survival in the wild, back in the prehistoric days when we were still hunter-gatherers. Sure, the office is a modern jungle, but it takes more than just instinctive reactions to win in office politics. Instinctive fight reactions will only cause more resistance to whatever you are trying to achieve; while instinctive flight reactions only label you as a pushover that people can easily take for granted. Neither options are appealing for healthy career growth.
Winning requires you to consciously choose your reactions to the situation. Recognize that no matter how bad the circumstances, you have a choice in choosing how you feel and react. So how do you choose? This bring us to the next point…
HABIT #2 – KNOW WHAT YOU ARE TRYING TO ACHIEVE
When conflicts happens, it’s very easy to be sucked into tunnel-vision and focus on immediate differences. That’s a self-defeating approach. Chances are you’ll only invite more resistance by focusing on differences in people’s positions or opinions.
The way to mitigate this without looking like you’re fighting to emerge as a winner in this conflict is to focus on the business objectives. In the light of what’s best for the business, discuss the pros and cons of each option. Eventually, everyone wants the business to be successful; if the business don’t win, then nobody in the organization wins. It’s much easier for one to eat the humble pie and back off when they realize the chosen approach is best for the business.
By learning to steer the discussion in this direction, you will learn to disengage from petty differences and position yourself as someone who is interested in getting things done. Your boss will also come to appreciate you as someone who is mature, strategic and can be entrusted with bigger responsibilities.
HABIT #3 – FOCUS ON YOUR CIRCLE OF INFLUENCE
At work, there are often issues which we have very little control over. It’s not uncommon to find corporate policies, client demands or boss mandates which affects your personal interests. Bitching and complaining are common responses to these events that we cannot control. But think about it, other than that short term emotional outlet, what tangible results do bitching really accomplish? In most instances, none.
Instead of feeling victimized and angry about the situation, focus on the things that you can do to influence the situation – your circle of influence. This is a very empowering technique to overcome the feeling of helplessness. It removes the victimized feeling and also allows others to see you as someone who knows how to operate within given constraints. You may not be able to change or decide on the eventual outcome, but you can walk away knowing that you have done the best within the given circumstances.
Constraints are all around in the workplace; with this approach, your boss will also come to appreciate you as someone who is understanding and positive.
HABIT #4 – DON’T TAKE SIDES
In office politics, it is possible to find yourself stuck in between two power figures who are at odds with each other. You find yourself being thrown around while they try to outwit each other and defend their own position. All at the expense of you getting the job done. You can’t get them to agree on a common decision for a project, and neither of them want to take ownership of issues; they’re too afraid they’ll get stabbed in the back for any mishaps.
In cases like this, focus on the business objectives and don’t take side with either of them – even if you like one better than the other. Place them on a common communication platform and ensure open communications among all parties so that no one can claim “I didn’t say that”.
By not taking sides, you’ll help to direct conflict resolution in an objective manner. You’ll also build trust with both parties. That’ll help to keep the engagements constructive and focus on business objectives.
HABIT #5 – DON’T GET PERSONAL
In office politics, you’ll get angry with people. It happens. There will be times when you feel the urge to give that person a piece of your mind and teach him a lesson. Don’t.
People tend to remember moments when they were humiliated or insulted. Even if you win this argument and get to feel really good about it for now, you’ll pay the price later when you need help from this person. What goes around comes around, especially at the work place.
To win in the office, you’ll want to build a network of allies which you can tap into. The last thing you want during a crisis or an opportunity is to have someone screw you up because they habour ill-intentions towards you – all because you’d enjoyed a brief moment of emotional outburst at their expense.
Another reason to hold back your temper is your career advancement. Increasingly, organizations are using 360 degree reviews to promote someone.
Even if you are a star performer, your boss will have to fight a political uphill battle if other managers or peers see you as someone who is difficult to work with. The last thing you’ll want is to make it difficult for your boss to champion you for a promotion.
HABIT #6 – SEEK TO UNDERSTAND, BEFORE BEING UNDERSTOOD
The reason people feel unjustified is because they felt misunderstood. Instinctively, we are more interested in getting the others to understand us than to understand them first. Top people managers and business leaders have learned to suppress this urge.
Surprisingly, seeking to understand is a very disarming technique. Once the other party feels that you understand where he/she is coming from, they will feel less defensive and be open to understand you in return. This sets the stage for open communications to arrive at a solution that both parties can accept. Trying to arrive at a solution without first having this understanding is very difficult – there’s little trust and too much second-guessing.
HABIT #7 – THINK WIN-WIN
As mentioned upfront, political conflicts happen because of conflicting interests. Perhaps due to our schooling, we are taught that to win, someone else needs to lose. Conversely, we are afraid to let someone else win, because it implies losing for us.
In business and work, that doesn’t have to be the case.
Learn to think in terms of “how can we both win out of this situation?” This requires that you first understand the other party’s perspective and what’s in it for him. Next, understand what’s in it for you. Strive to seek out a resolution that is acceptable and beneficial to both parties. Doing this will ensure that everyone truly commit to the agree resolution and not pay only lip-service to it.
People simply don’t like to lose. You may get away with win-lose tactics once or twice, but very soon, you’ll find yourself without allies in the workplace. Thinking win-win is an enduring strategy that builds allies and help you win in the long term.
Are there any other habits that you think need to be included here? Please share in the comments.
(photo by shiner.clay)
WRITER'S BIOGRAPHY
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Lawrence Cheok
Lawrence Cheok writes about living a balanced life and provides tips to improve your career, relationships and money at A Long Long Road. Other than writing, Lawrence does business development and project management in his day job.
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Comments
Steve says on January 24th, 2008 at 11:11 am
I think the author of this article Lawrence Cheok should give credit Stephen Covey, author of the classic “7 Habits Of Highly Effective People”. If what Cheok had to write was any closer to Covey’s ideas they would verbatim quotes.
There is nothing wrong with that and I do not mean any offense. I am not a fan of reinventing the wheel and bring people’s attention to time proven advice is a useful thing to do. I just think credit should be given where credit it is due.
Geraldine says on January 24th, 2008 at 12:47 pm
Steve’s right – this is pure Covey. Covey himself does say that he didn’t invent the habits, but the collection of 7, along with their titles was obviously a huge influence here. Credit where it’s due please!
Lawrence Cheok says on January 24th, 2008 at 8:00 pm
@Steve, @Geraldine,
You’re right, thanks for pointing that out.
Many of these points are “spin-offs” from Covey’s 7 habits, and that was my intention from the start. I’ve applied the 7 habits in the context of workplace politics, because I’ve seen and believe how useful it can be.
That’s is no intention to hide this, as can be seen from the title of this article. If that was the impression given, my apologies.
Having said that, timeless principles as Covey’s applies to many context, and it’s not uncommon to find same themes repeated. This article is my work and translation of these principles into the workplace. You won’t find these words in Covey’s book.
I hope this helps.
Leisureguy says on January 24th, 2008 at 9:01 pm
Purely Covey. Full acknowledge should have come in the first paragraph.
Reg Adkins says on January 25th, 2008 at 2:38 pm
Don’t sweat it Lawrence. The implication is absolutely clear to anyone who read your title which clearly incorporates the phrase “7 Habbits.”
Lawrence Cheok says on January 26th, 2008 at 4:15 am
@Reg Adkins, thanks for the understanding.
My intention of writing is article is to help people struggling with office politics; I have no wish to be further sidetracked on the discussion about credits.
If I’m to be faulted, I have overlooked to mention this in the first place. I’ve learned and I thank readers for this lesson.
So let’s move on…
My only hope is that readers benefit from these words – that’s it.
Paul Acosta says on February 3rd, 2008 at 10:23 pm
Lawrence: Thank you for providing all of us with this info. The difference in this case is that I didn’t get Covey’s complicated version, just yours which makes it easier for all of us to understand and review every once in a while (yep, delicious marked for future reference). Thanks again!
JR says on June 4th, 2008 at 6:42 pm
Mr. Cheok you couldn’t have asked or paid for a better endorsement for your article than the 5 previous comments regarding who wrote what. Who cares? Silly “who moved my cheese” stuff that only serves as the basis of office politics. Good for you… I can assure you that none of these people would get a ride in my lifeboat.
Nikka says on April 29th, 2009 at 10:26 pm
Loved it! Just what i need :) Office politics sure can get in the way…but thanks to you i won’t let it do so!
ericma says on August 31st, 2009 at 2:49 pm
The way to mitigate this without looking like you’re fighting to emerge as a winner in this conflict is to focus on the business objectives. In the light of what’s best for the business, discuss the pros and cons of each option. Eventually, everyone wants the business to be successful; if the business don’t win, then nobody in the organization wins. It’s much easier for one to eat the humble pie and back off when they realize the chosen approach is best for the business
You’re an idiot. When is the last time you’ve been in the corporate sector? Damn man, people in the decision making process at that high of a level don’t do “what’s best for the company”, they do what’s best for themselves. How about getting in touch with what really goes on in the trenches before giving anymore advice that could ruin someone’s career. What a stupid statement you had.
Supersonicluke says on September 11th, 2009 at 2:51 pm
Wow, Ericma, been burned lately? I personally don’t know of the other gent. that wrote the original phrases but this piece has definitly helped me out considerably.
I grew up in the construction industry and found that hard work and dedication will get you where you want to go. Now I am in cargo transport and dealing with the feelings of my managment passing me up as the obvios choice for a promotion for some one who is less qualified but easier to get along with. I can see 3 of your guidlines that I broke on a regular basis, that had a complete effect on the situation.
That you for your effort in this piece. It will definitly change things for me.
Cath says on September 18th, 2009 at 11:30 am
I would concur with Ericma. The truth sounds brutal. However I would really profit from an honest advice in how to survive in the today’s business world …. I am even more challenged of being a female and an engineer
Annette says on November 2nd, 2009 at 5:14 pm
Having the desire to change ones self is a noble cause. Not easily attained. I have just returned to the corporate world after being self-employed for over 20 years. When I left corporate life, it sucked and I was happy to be on my own. office politics is difficult for me. But I know in order to be what is necessary now, I need to learn and let this new way of thinking become apart of the ‘new’ corporate me. PRAY FOR ME!!!!! :)