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5 Marketing Mistakes That 95% Entrepreneurs are Making

5 Marketing Mistakes That 95% Entrepreneurs are Making

Marketing is an important element of your small business strategy. If you’re looking to expand your customer base, increase revenue, or grow brand awareness, a savvy marketing strategy is a must.
Marketing for marketing’s sake, however, won’t always show positive results. These 5 mistakes commonly made by small businesses can actually sabotage your goals, rather than support them. But don’t fret—there are simple solutions for turning these mishaps into wins.

1. Talking About Yourself

Your company just had its three year anniversary and you even won an award! Your customers care, right? Not always. A crucial misunderstanding of small businesses is believing that you and your customers value the same things. What can you do for a customer that no one else can? To successfully market your small business, don’t sell the customer your product (or service); sell them your solution.

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Market research, even basic, is very helpful. Consider crafting a simple survey with SurveyMonkey, or polling a small focus group. (Online crowdsourcing can be an inexpensive replacement for focus groups.) These basic research methods can give you new insight, and help you shape your marketing message to focus less on you and more on the consumer.

2. Forgetting Your Current Customers

You’ve put all your company’s resources into advertising and even jumped on the Groupon bandwagon. Are you spending so much time focusing on attracting new customers, you’re forgetting about your current ones?

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It’s common for small businesses to think they must grow through growing their customer base, but you can target current customers, too. There are many different ways to stay in touch with current customers after the sale. Email is one method that is inexpensive and can yield high success rates, but be sure to follow a detailed guide to small business email marketing. Your email should have certain elements, such as relevant and useful content, to be successful.

3. Social Media Abuse

Social media marketing can be an inexpensive, effective marketing solution and is a must-have for most small businesses. However, starting a Facebook page and sending a few tweets isn’t enough. Social media marketing is a complex marketing tool, and if used the wrong way can actually harm, rather than help, your small business.

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What you need is a social media strategy. First, understand how to use social media effectively, and then, create a social media marketing plan. Use your marketing research to understand where your customers are online and create a brand presence there. Only communicate relevant, helpful information to your followers; never spam or you’ll quickly lose friends.

4. No Call to Action

When a potential customer sees your ad or comes to your website, what do you want them to do? Subscribe to a newsletter? Sign up for a promotion? Without a call to action, your customers won’t know what to do with the information you’ve given them, and if they move on, you’ve lost your opportunity.
Using a call to action button on your website is one simple strategy. These are coded buttons that drive a webpage visitor to “click here” to sign up for a newsletter, or whatever your intention is. If you don’t take the initiative to help your customer find you, they likely won’t find you at all.

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5. Not Measuring What Matters

No matter how small your business, or how much room you have to grow, you should always be measuring success. This is how you evaluate performance and also gives the company marketing goals to works towards. There are simple, inexpensive strategies for small businesses to track marketing return on investment. Leveraging a few different techniques is necessary to understand how your marketing efforts are paying off. You want to be sure you have a good idea of what marketing strategies are more effective than others, and how they all tie into the bigger business goal. Even if you aren’t interested in the numbers, your CEO surely is!

Even as a small business, you can still have a creative, inexpensive marketing strategy. Avoid common marketing mistakes, make smart decisions, and your small business can have a successful marketing strategy, too.

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Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

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“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

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The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

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You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

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Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

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