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Ten Lessons from China’s Olympics Preparations

Ten Lessons from China’s Olympics Preparations
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Ten Lessons from China's Olympics Preparations

    It looks like much of the gold that was brought to China for this year’s Olympics will remain there after the games’ end. Michael Phelps’ legendary 8 gold medals for the US team helped the Americans bring up their count but not nearly enough to keep them in the top spot for winning gold since the fall of the Soviet empire. Even if you discount a few from China for biased judging, they still won this year’s Lycra War. This 29th Olympiad became China’s great coming out party. Everyone was invited and entertained while these enthusiastic hosts met their ambitious goals for the August event.

    There are some important lessons we can learn from what some call China’s great awakening. This relates to Napoleon’s account to his European colleagues that China was a sleeping tiger – one he figured should best be left asleep while his forces agitated in Europe and the New World. Since Napoleon is no longer around, we decided to fill in and take some careful notes from our experience in China these past several days. We have come up with the following ten lessons from China’s Olympic preparations:

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    1.    Plan

    China had a plan that went into high gear from the moment they learned the country won the bid in 2001 to host the 2008 Games. An important aspect was the focus on addressing the approximately 120 sports the country had never achieved any measurable success in such as swimming, track and field and water events.

    The country and organizing host city engaged in massive planning efforts to ensure the infrastructure was in good shape. Fabulous venues, subways, airports, highways and railways were built, dirty factories shut down, and automobiles restricted. The IOC suggested China went a bit too far in its planning that went overboard in some aspects of security and media control. The IOC had to publicly tell the hosts not to obstruct reporters.

    Plan well and start planning far enough in advance to achieve your goals, however lofty your goals may seem when they first start to take shape.

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    2.    Slogans for communicating the strategy

    “China Project 119” was a simple and clear slogan for communicating the strategy for China’s need to concentrate special resources on the 119 events in which the country was the weakest.  “Impossible is nothing” was an Adidas co-sponsor slogan that became one of the main public slogans used for boosting the Games to the general public. Use such slogans if you have a need to communicate ideas to large numbers of people.

    3.    Public buy-in

    Those who suggest that these Olympic Games were primarily a propaganda gimmick that came from a committee located in Beijing do not understand the Chinese people or the country very well. One would need to go deep into the countryside to find someone who did not have an awareness of or interest in this major national undertaking. Even mountain goats in the Tibet region had Olympic rings painted onto them! If that was purely propaganda, it does not explain how traffic patterns in diverse cities changed in response to events in Beijing with crowds gathered around television sets in the cities and around radios on the trains during various events.

    On the other hand, the Hong Kong crowd seemed indifferent in comparison to the mainland Chinese. Olympic flags, T-shirts and paraphernalia are everywhere although it is hard to know how much of it is authentic and from IOC approved suppliers. The Chinese buy-in was huge and you should make sure that you have whatever buy-in you need for your great undertakings.

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    4.    Resources

    There was about $40 billion dollars invested in this year’s Olympic Games by the Chinese. Some claim about $6 million was additionally spent on each medal-winning athlete. The country has only recently become able to afford this level of spending but did not appear to cut corners on costs. Put up the required resources for your project, plus support and reward your key players well is the message here.

    5.    Know yourself and the competitive landscape

    The Chinese Olympic leadership set its sights very high – taking aim at the American gold medal count as being the only target worth beating. The sights were high but the leadership understood its own strengths and weaknesses well enough to know that it was an achievable goal. It also knew the strengths and weaknesses of the competition. The American team had its traditional great individual capabilities which Phelps demonstrated to an extreme. The Chinese were able to overcome this through numbers, sifting through a quarter of the world’s population to create its talent pool.

    6.    Bring in the best

    The country brought in about 50 top coaches from a dozen countries to give their team the edge needed to make it over the top. This comes on top of the 2500 coaches China has sent to over 100 countries beginning in the 1960s. Great planners, architects, engineers, administrators and professionals of all types were brought in or consulted on the myriad aspects of the Games. As an example, China had global accounting powerhouse PricewaterhouseCoopers working on medal count spreadsheets.

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    7.    Great propaganda

    Starting several years ahead of time, a 24-hour national television channel was launched featuring Chinese athletes winning events and preparing for the upcoming Games. It is hard to see how this could not inspire athletes and interest the public. This programming was continually available considering that there are relatively few television channels available in China with about half of them still dedicated to old Chinese martial arts based movies and shows. Currently, the other half are dedicated to the Olympics and news. This is only one example of the positive propaganda used to generate and sustain interest in these events. There are many others. The lesson here is to deploy effective propaganda to support your initiatives.

    8.    Sufficiently developed infrastructure

    Along with new railways, airports and roadways, the whole nation’s plumbing system was reworked as part of the preparations for the Games. Entire river systems were altered with water, sewage and industrial wastewater pollution standards substantially upgraded. Ten years ago, finding a relatively clean western-style toilet complete with paper was a treat to find. Now it is the norm. The lesson here is to ensure you have sufficient infrastructure in place that you won’t find yourself in an uncomfortable place due to lack of suitable facilities for whatever you are trying to accomplish.

    9.    Strong motive

    The Chinese have accomplished amazing things in their recent development into a modern society. The Games represent a great opportunity for individual athletes, communities and the country as a whole to show off in a constructive way. This strong motivation is reinforced by the clearly aligned need to continue promoting Chinese interests internally and abroad. Whether your primary motive is showing off or something else, make sure it is a strong one that is clearly aligned with your interests.

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    10.    Selection, screening and training process

    CBS News correspondent Barry Peterson recently reported that “Nine-year-old Zhang Huiman is on the lonely road to Olympic gold, running 20 miles a day preparing for the games of 2020.” Peterson also reported that the nation is “so obsessed with Olympic gold that it is training 200,000 handpicked kids in state-run sports boarding schools. It’s the same system the Soviets used to train gold medalists like Maria Filatova in their Cold-War sports duel with the United States.” The systems and processes are robust. When Chinese star athlete Liu Xiang failed to clear his first hurdle in Beijing, the massive selection, screening and training process ensured that China’s Olympic aspirations were not dashed. China’s numerous gold-winning weightlifters, divers and gymnasts were more than able to compensate. Have a similarly reliable process for achieving your goals.

    We’ll need to see how much of the gold China ends up with at the end of the Games. We already know it will be more than the Americans, who have been dominant since the former Soviet team divided into multiple countries. If you’ve learned any other lessons from China’s Olympic preparations, please share them in the comments.

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    Tatsuya Nakagawa

    Tatsuya Nakagawa is the CEO of Castagra and a Podcaster.

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    Published on July 27, 2021

    15 Smart Video Conferencing Etiquette Tips to Follow

    15 Smart Video Conferencing Etiquette Tips to Follow
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    During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

    But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

    Put the Pro in Professional

    After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

    1. Mute Your Mobile and Other Devices

    The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

    Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

    2. Dress the Part

    While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

    Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

    For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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    Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

    3. Stage Your Workspace

    Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

    Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

    4. Put Some Thought Into Lighting and Perspective

    Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

    Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

    Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

    Remember That Half of Life Is Showing Up

    5. Arrive on Time

    In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

    Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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    6. Turn on Your Video

    Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

    If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

    Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

    7. Plan Ahead Before Sharing Your Screen

    Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

    Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

    Attend to the Pesky Details

    8. Make Sure That Meetings Remain Right-Sized

    With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

    Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

    9. Remember to “Unmute” Before You Speak

    Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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    Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

    10. Stay on Point to Keep the Meeting Length in Check

    As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

    Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

    Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

    Talking Has a Time and a Place

    11. Chat Appropriately

    Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

    At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

    12. Use the “Raise Hand” Feature to Avoid Interruptions

    The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

    Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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    13. Don’t Record the Session or Take Photos Without Prior Permission

    In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

    Manage Yourself

    14. Minimize Distractions

    While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

    Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

    15. Save Snacking for Later

    Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

    However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

    Final Thoughts

    Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

    Featured photo credit: Chris Montgomery via unsplash.com

    Reference

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