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Stop Dithering: Become A Better Decision-Maker

Stop Dithering: Become A Better Decision-Maker
Decision

    Ever encountered a project where only one decision needs to be made before you can finish the project? It may only take you a few hours to finish the project once that decision is made, but invariably, it’s the decision that takes forever to make. It’s because decision-making is as much a skill as riding a bike: it’s something that you learn and improve on as you practice.

    I think my first introduction to the concept of improving my own decision-making abilities was in The 4-Hour Workweek — one of the exercises Timothy Ferriss recommends is making snap decisions. But the issue of decision-making is being considered on a much wider level than just productivity gurus. Yesterday, the New York Times posted a column from John Tierney on their website titled “The Price of Dithering.” The reason that writers from Ferriss to Tierney are focusing so much on the topic of decision-making is the fact that dithering really can be quite expensive. An inability to move on to the next project can have massive opportunity costs, in addition to the financial upkeep needed to keep other folks ready to spring into action once a decision has been made. Avoiding these price tags is a matter of improving your ability to quickly make decisions and move on.

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    Snap Judgments

    When I talk about improving your decision-making skills, I’m talking about quantity rather than quality. Having the discernment to make the best decision in every situation is a skill that each of us spends our entire life working on. Instead, the quick fix is reducing the time that it takes us to reach our conclusion — while still coming to the same decision we would if we spent hours on an issue.

    The first step to handling big decisions quickly is dealing with small ones immediately. Most of us have too little time to spend even an extra half hour trying to pick out an outfit to wear to the office. As long as your proposed outfit is within the guidelines of your office’s dress code, put it on and get on to the next decision. Some of these small decisions can even be eliminated entirely. Effectively, you just need to make a blanket decision to cover a variety of situations — like if you are planning an investment strategy. Sitting down once a year and choosing where your money is going saves you from having to decide every time you get a little spare change.

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    Advise

    Whenever I struggle with a decision, I ask for advice. An expert opinion can often simplify a decision, after all. However, I’ve found that getting too much advice can be a double-edged sword — sure, information can help you make a better decision, but some advice can be faulty and sorting through the unhelpful information can extend the decision-making process. I’ve heard a variation on the classic example from just about every graphic designer I’ve ever met: a client is at some important decision-making stage and is looking at a design. The client asks for some time to consider and proceeds to ask for advice from his girlfriend/secretary/trash collector/whoever and that advisor just flat out doesn’t like the design. The problem is that none of those advisors has any experience with graphic design. They haven’t been in on the developmental meetings, they don’t know the logic that led the client and the designer to a particular design, and, therefore, they probably don’t have the necessary knowledge to help you make the best decision.

    My advise to decision-makers is simple. For any decision, limit yourself to one or two advisors who happen to be experts in their field. You should, of course, discuss the matter with those individuals who your decision affects (your spouse if you’re considering taking a job in another state, your employees if you’re moving your company to another state, etc.) but don’t necessarily consider them experts.

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    Confidence

    When you first start thinking about making a large purchase — television, car, whatever — odds are that you start out with a specific brand or model in mind. But then you start doing research, looking at other options and generally dithering about your decision. The whole process can take months, and, when you finally make up your mind, there is a fair chance that you went back to your initial choice.

    I’ve had plenty of problems with ignoring those initial inclinations myself. It comes down to the fact that many of us simply don’t have a whole heck of a lot of confidence in our own abilities to make decisions. And I’m the first to admit that my decisions are not nearly perfect. There have been plenty that I want to take back. The easiest way, however, to speed up the process of making decisions is to realize that you will make the best decision you can, based on the information you have available. Delaying isn’t guaranteed to give you the time to learn more and you may already have all the information you need.

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    Look at it this way: you’re not going to intentionally make a poor decision. Keeping the fact that you’re going to do your best in your mind may be able to provide you with a bit more confidence. That’s the optimist’s option, of course. For those of us who lean to the pessimistic side of things, thinking about worse case scenarios can be equally effective. It’s rare that we make a decision that cannot be repaired if something goes wrong. Sure, it might take a little work or money, but most decisions really aren’t life and death. I remember thinking that choosing a college would determine who I would be for the rest of my life. But college students certainly aren’t stuck with that decision: while I liked my school just fine, I had a classmate who transferred three times and a few who dropped out entirely.

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    Last Updated on December 5, 2018

    How to Lead a Team More Effectively and Be a True Leader at Work

    How to Lead a Team More Effectively and Be a True Leader at Work

    Being an efficient manager and a charismatic boss at the same time can seem like an impossible task. Is there a way to deliver the desired results for your business while remaining liked and respected by your staff?

    We all know bad examples of team leaders who seem to fail at one aspect or the other, or even at both. But we’ve also heard of awesome managers who seem to juggle both things well enough.

    How do they do it?

    By sticking to few proven ways that let them maintain a positive karma score while remaining efficient. In this article, we’ll guide you through 11 smart management tips on how to lead a team and become something more than a boss – a leader.

    1. Find a Management Strategy and Stick to It

    There’s nothing worse than a boss that keeps changing his or her opinions and assignments depending on their mood or a book they read this week. Chaotic decisions increase the insecurity and frustration of your team, so you better find your strategy and stick to it.

    If you do find some new methods you want your staff to follow, make sure they don’t contradict the general direction you are taking. Otherwise, you risk making your team take one step forward and two steps back.

    2. Set Goals​ and Track Progress in Reaching Them

    Set individual and collective goals​ for your team and track the progress in reaching them. This might sound obvious at first, but too often we find ourselves stuck between daily customer requests and monthly reports, and the bigger goal or vision seems to fade away.

    According to Elon Musk (and many other successful CEOs around the Globe), it’s crucial to have a clear and motivating aim to where the company is heading. His aim for the space transportation company SpaceX is “to make humankind a multi-planetary species”.[1] That’s a huge goal but the company is slowly moving closer to it by reaching smaller steps and milestones, like launching self-landing rockets. This is also a very inspiring and meaningful goal that helps employees endure the company’s extremely high expectations and 60 to 70-hour work weeks.[2]

    Even if your goals are not as grand, setting and reaching milestones will give you a clear insight into the team’s overall efficiency and daily progress. With time, you will be able to see the weak spots and improve your results.​

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    3. Demand Learning from Your Team

    CEO of print on demand startup Printful, Davis Siksnans, believes that:[3]

    “The key for a company going through rapid growth is to empower your employees’ self-development.”

    His company with 500 employees spanning two continents demands a culture of learning and provides all the tools necessary to do it.

    Their idea is –  as the company scales, people have to grow in their positions too, which means that they have to be constantly learning. Siksnans says:

    “We try to hire people for what they might become, but they need to have that drive.“

    Alternatively, you can provide educational courses for your employees or invite informal lecturers to educate and inspire your team. You can also encourage peer-to-peer learning by asking employees to teach their particular experience or skill to co-workers.

    4. Invest in a Pleasant Work Environment

    Studies show that a well-designed office environment can increase your team’s overall performance by as much as 20%. You’ll be surprised to see that even very small interior tweaks that don’t require major investments can improve your workers’ performance.

    Some ideas for a more productive and pleasing work environment:

    • Invest in modern furniture – offer ergonomic chairs, standing desks, and individually arranged workplaces​.
    • Start an in-house library – reading for pleasure just 30 minutes a day is proven to be enough to become more effective at work,[4] improve focus, and deal with problems like depression and anxiety.​
    • Play jazzy office music – rhythmic background music will help workers feel more energetic and enthusiastic while doing everyday tasks.​
    • Set up entertainment or break rooms – being able to relax and have fun at work creates a strong commitment, helps employees relax and clear their minds, and boosts productivity.​
    • Bring in uplifting office decor – it’s been found that art in the workplace can boost productivity,[5] lower stress, and even encourage employees to innovate.​
    • Decorate the office with live plants for freshness and a welcoming feel. Furthermore, plants are found to ensure better air quality and increase workers’ productivity by 15%.[6]

    5. Be Kind and Sincere to Your Team

    Did you know that 50% of employees quit because they dislike working with their manager?[7] In fact, most times when people leave their jobs they actually leave their managers. Being friendly and sincere may not be enough to be a successful manager, but it’s a big part of it.

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    Some ways to show you appreciate and care for your staff:

    • Celebrate the progress and achievements of your employees. And don’t be shy to simply say thanks.​
    • Talk to your employees regularly and really listen to what they have to say. Address their concerns, help them reach their goals and do your best to improve their work and daily life.
    • If you’re having a bad day, don’t pour out your stress and anger on the staff. Instead, try to recharge yourself by appreciating the achievements of your team and setting the next goals.
    • Try not to overload your team with work. Every company has rush periods when it’s okay to have more work than usual. But remember that people cannot work under prolonged pressure and stress.
    • Don’t be selfish – it can be very demotivating to see that the manager only focuses on what you can do for him and doesn’t care about your goals and well-being.​ As the CEO of Xerox Anne M. Mulcahy put it,[8]

      “Employees who believe that management is concerned about them as a whole person — not just an employee — are more productive, more satisfied, more fulfilled.”

    Whenever you are having doubts about your kind attitude, remember – satisfied employees are productive employees which lead to satisfied customers and eventually – success for your company.

    6. Offer Flexible Work Hours

    The traditional Monday to Friday, 9 to 5 job is beginning to slip away. Increasingly more people are working remotely or having flexible work hours, and we can expect this trend to continue. To adapt to these changing habits and remain competitive in the labor market, more employers are offering the chance to choose your own work hours, work from home or even from another city or country.

    Offering flexible hours is a powerful way to inspire your existing staff and give them intrinsic motivation. Why not let your employees choose their preferred working hours while keeping the 8-hour day? For example, night owls are unhappy and unproductive if they have to come to work before 10 AM, while others might prefer to start at 7 and finish earlier.

    You can go even farther and hire remote workers – this way you’ll be able to recruit from a global talent pool and even save money on office expenses like desks, stationery, electricity, etc.[9]

    7. Track Your Team’s Productive Time

    Not monitoring your employees’ progress and efficiency can result in poor performance and slacking. Instead of letting things go with the flow, you should consider installing time-tracking software on your employees’ computers and see who’s doing great and who might need a productivity boost.

    But don’t get it wrong – there’s no need to become big brother and watch every step your employees take. If you use the time-tracker as a spying tool, you will only see increasing suspicion and insecurity around you, and your employees’ happiness levels will drop.

    On the contrary, choose software that allows employees to mark private time that won’t be tracked. In addition, consider these time-management tactics:

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    • Allow flexible work hours. (see Tip No 6)
    • Encourage breaks – studies show that employees who take regular breaks are more productive than those who don’t.[10]
    • Enable remote work to show your employees that you trust them and that they can work from home or even from another country (if they can maintain sufficient productivity).
    • Consider offering bonuses to your most productive employees (those who show productivity levels above 90 or 95%).

    8. Use Only Constructive Criticism

    Constructive criticism means offering valid and rational opinions about the work of others, involving both positive comments and remarks about what should be improved. Constructive criticism is usually expressed in a friendly manner rather than an oppositional one.

    When you evaluate your team’s work, give them feedback that’s helpful, specific, and sincere. Don’t be shy to praise, but also be direct and even strict when necessary.

    9. Don’t Give Special Treatment to Yourself

    The boss’s actions are – directly or indirectly – observed by your team. This means that your employees look up to you and often mimic your attitude towards your work and the company – especially if your actions don’t show commitment. Nobody wants to work for a leader who doesn’t go all in or inspire motivation.

    What you should do is lead by example. If you expect your employees to arrive at work on time and work 8 hours, do the same yourself. If you want them to show initiative, show it yourself and encourage others to do the same.

    Jeff Weiner is the CEO of LinkedIn – a company of 3,000 employees that consistently ranks as one of the best workplaces with a 92 percent employee-approval rating.[11] Weiner’s workdays are reported to be equally long or even longer than those of his employees, allowing him to stay “extremely credible as a leader.”

    10. Empower Your Employees

    Here’s a common mistake many managers make:

    They don’t motivate their staff and assume they simply love to work for their company.​ Such belief can result in painful losses for the company – especially these days when many companies are in desperate need of a reliable workforce.

    Instead of directly thinking about bonuses and perks, consider intrinsic motivation. For example, enable flat organization in your team and listen to your employees’ ideas when they come up with opinions and suggestions. Your company might actually benefit a great deal from the feedback, and the unique ideas employees come up with.

    You can also start an initiative where employees can freely share or pitch their business ideas to you or the founders of the company. If the idea is accepted by the management, the project can be developed, and the employee can have equity options.

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    If people feel they have an impact in the company, they become more motivated, engaged and interested in the company’s growth.

    11. Nurture Your Company Culture

    Company culture is the personality of a company that defines the overall work environment and relationships between teammates. It also includes company mission, values, ethics, and goals.

    Some examples of company cultures are the Horizontal corporate culture (collaborative and equal; popular among startups and free-spirited businesses) and Conventional corporate culture (a more risk-averse and hierarchy-based approach common in traditional companies).

    However, you don’t have to stick to pre-existing boxes when creating your corporate culture. You might think of your team as a family, a sports team, or even a hippie camp if it fits your business and purpose. But keep in mind that by the time a company’s size reaches 20 employees, the company culture is set,[12] and any changes will need to be implemented in smaller teams.

    Whichever personality you choose for your company, make sure to live by it and nurture it. Some things that might help:

    Team building events, relevant books in your office library and proper on-boarding for the new employees to get everyone on the same page from the very beginning.

    Be a Leader, Not a Boss

    Using the words of Printful’s CEO Davis Siksnans, the ultimate goal is to “Hire great people who don’t have to be managed.”

    However, when you do need to demonstrate some initiative and control, act as a leader rather than as a boss.

    In other words, don’t be afraid to show the personality behind your role. And keep these 11 tips close to your heart.

    Featured photo credit: rawpixel via unsplash.com

    Reference

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