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Share Your Small Successes In Your Day to Day Work

Share Your Small Successes In Your Day to Day Work

You know those colleagues who seem to define their work responsibilities by email forwarding and conference call attendance? Their actual contribution to the business is zilch, but they manage to advance their careers, and you hate them for it! But don’t be fooled—they have an important lesson to teach you, and you can take advantage of what they teach without joining them.

These people are generally losers who have found little tricks to manage their “careers”. I call them them hyenas; corporate hyenas, because they hang around the lions and leopards—people who do real work—and live off their kills. Only occasionally will they hunt and kill themselves, and when they get pressured, they may chase off the lions and leopards to get a fresh piece of meat.

How to Spot a Hyena

Corporate hyenas pop up in email threads by forwarding them to new people (they “reach out”) suggesting that they connect and alert higher management of progress on various topics. They also keep busy with meetings and conference calls, listening in what’s being said and then repeat it in “corporate speak”. They are easy to spot if you look for them, but it can be notoriously difficult to call them out.

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They have fully adopted the corporate cynicism of: In corporation, it’s not about what you do, it’s about what you tell people you do.

corporate asshole 1

    This behavior can really only be played out in large corporations; there’s nowhere to hide in small organizations. In companies in general, small and large, the pressure on productivity per employee is increasing. This leads to pressure on managers to deliver results, and people management is de-prioritized in turn. Too often, the regular performance review is reduced to a formal HR requirement, so rather than managers actively engaging in the work their reports perform, they rely on the stories about their reports, the stories they are being told by their reports themselves, and the stories they’re told by their management peers. In a small company, poor performance is quickly brought to light and reflected in the stories. In a large corporation there’s plenty of room to hide behind your stories because there are more people around to live off.

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    Corporate hyenas tell their world how great they are and how they are key to a number of different projects, making sure that they keep reminding colleagues (and in particular their direct and matrix managers) thereof. You and I know that their contribution to these projects is negligible, but they look busy!

    Every now and then, typically when new manager is hired from outside the organization, the corporate hyena gets a wake-up call. They either shape up for the time it takes to lull the new manager into their stories, or they are caught out and make a face plant.

    The One Thing You Must Learn From Them:

    Despite these people being nothing but hyenas in suits, they actually have one important lesson to teach you.

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    They make it easy for people to think well of them because that’s the story they tell!

    With the pressure on productivity and the de-prioritization of people management, it’s not enough to do good ol’ honest work: you must promote your work. I am notoriously bad at this. Maybe it’s a cultural thing, being Swedish with the yoke of the Law of Jante (Don’t think you’re better than us) on my shoulders, but having worked in large American corporations for most of my career, and having met more corporate hyenas than I can remember, I was taught early in my career of two good rules to promote my brand as the guy doing that good ol’ honest work.

    1. Make a habit of sharing your small successes in your day-to-day work.

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    • Keep your manager updated about the work you do and ask for feedback to engage him/her.
    • Add your manager and/or other stakeholder on cc: to updates sent to your team and peers.
    • Reach out proactively to a stakeholder whose business your work is impacting, and ask them for feedback.
    • State and show that you’ve come to meetings prepared .

    2. Dedicate 2% of your time—that’s 3 hours per month—to promoting your brand.

    • Review the work you’ve done in the past month, extract the items where you made a difference, and tell the people who benefited from them in an email.
      Example: Let’s say that last month you prepared an ROI-analysis to help a sales guy pitch your company’s new fancy solution to a customer. You know from talking to the sales guy that your analysis was very well-received by the customer, and he’s expecting an order next month. Write an email to the sales guy with his and your manager on cc, saying something along the lines of: “Hi, I’m just checking in to see if the ROI-analysis I did for [customer] helped you progress the sale and if there’s anything else I can assist with to help you win the deal.”
    • Post work that could be of general interest on the corporate intranet.
      Example: If you spent time reviewing what the press says about your and your competitors’ products to prepare for a presentation at an event, post it—that’s certainly info that other people may find useful, so be sure to share it and make sure it has your name in the on front page, and in the footer.
    • Review the key work tasks you’ll be doing in the next month and think about which tasks are relevant to which stakeholders. Make  note of these so you remember to include them in your day-to-day promotion (point 1 above).

    Finally, what is the best way to deal with the corporate hyenas?  Ignore them. Don’t waste your energy on something you can’t control. Instead, put the two lessons above to use, and fight the corporate hyenas on your terms!

    Featured photo credit: Young gangster smoking a cigar in a luxury studio via Shutterstock

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    Last Updated on December 5, 2018

    How to Lead a Team More Effectively and Be a True Leader at Work

    How to Lead a Team More Effectively and Be a True Leader at Work

    Being an efficient manager and a charismatic boss at the same time can seem like an impossible task. Is there a way to deliver the desired results for your business while remaining liked and respected by your staff?

    We all know bad examples of team leaders who seem to fail at one aspect or the other, or even at both. But we’ve also heard of awesome managers who seem to juggle both things well enough.

    How do they do it?

    By sticking to few proven ways that let them maintain a positive karma score while remaining efficient. In this article, we’ll guide you through 11 smart management tips on how to lead a team and become something more than a boss – a leader.

    1. Find a Management Strategy and Stick to It

    There’s nothing worse than a boss that keeps changing his or her opinions and assignments depending on their mood or a book they read this week. Chaotic decisions increase the insecurity and frustration of your team, so you better find your strategy and stick to it.

    If you do find some new methods you want your staff to follow, make sure they don’t contradict the general direction you are taking. Otherwise, you risk making your team take one step forward and two steps back.

    2. Set Goals​ and Track Progress in Reaching Them

    Set individual and collective goals​ for your team and track the progress in reaching them. This might sound obvious at first, but too often we find ourselves stuck between daily customer requests and monthly reports, and the bigger goal or vision seems to fade away.

    According to Elon Musk (and many other successful CEOs around the Globe), it’s crucial to have a clear and motivating aim to where the company is heading. His aim for the space transportation company SpaceX is “to make humankind a multi-planetary species”.[1] That’s a huge goal but the company is slowly moving closer to it by reaching smaller steps and milestones, like launching self-landing rockets. This is also a very inspiring and meaningful goal that helps employees endure the company’s extremely high expectations and 60 to 70-hour work weeks.[2]

    Even if your goals are not as grand, setting and reaching milestones will give you a clear insight into the team’s overall efficiency and daily progress. With time, you will be able to see the weak spots and improve your results.​

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    3. Demand Learning from Your Team

    CEO of print on demand startup Printful, Davis Siksnans, believes that:[3]

    “The key for a company going through rapid growth is to empower your employees’ self-development.”

    His company with 500 employees spanning two continents demands a culture of learning and provides all the tools necessary to do it.

    Their idea is –  as the company scales, people have to grow in their positions too, which means that they have to be constantly learning. Siksnans says:

    “We try to hire people for what they might become, but they need to have that drive.“

    Alternatively, you can provide educational courses for your employees or invite informal lecturers to educate and inspire your team. You can also encourage peer-to-peer learning by asking employees to teach their particular experience or skill to co-workers.

    4. Invest in a Pleasant Work Environment

    Studies show that a well-designed office environment can increase your team’s overall performance by as much as 20%. You’ll be surprised to see that even very small interior tweaks that don’t require major investments can improve your workers’ performance.

    Some ideas for a more productive and pleasing work environment:

    • Invest in modern furniture – offer ergonomic chairs, standing desks, and individually arranged workplaces​.
    • Start an in-house library – reading for pleasure just 30 minutes a day is proven to be enough to become more effective at work,[4] improve focus, and deal with problems like depression and anxiety.​
    • Play jazzy office music – rhythmic background music will help workers feel more energetic and enthusiastic while doing everyday tasks.​
    • Set up entertainment or break rooms – being able to relax and have fun at work creates a strong commitment, helps employees relax and clear their minds, and boosts productivity.​
    • Bring in uplifting office decor – it’s been found that art in the workplace can boost productivity,[5] lower stress, and even encourage employees to innovate.​
    • Decorate the office with live plants for freshness and a welcoming feel. Furthermore, plants are found to ensure better air quality and increase workers’ productivity by 15%.[6]

    5. Be Kind and Sincere to Your Team

    Did you know that 50% of employees quit because they dislike working with their manager?[7] In fact, most times when people leave their jobs they actually leave their managers. Being friendly and sincere may not be enough to be a successful manager, but it’s a big part of it.

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    Some ways to show you appreciate and care for your staff:

    • Celebrate the progress and achievements of your employees. And don’t be shy to simply say thanks.​
    • Talk to your employees regularly and really listen to what they have to say. Address their concerns, help them reach their goals and do your best to improve their work and daily life.
    • If you’re having a bad day, don’t pour out your stress and anger on the staff. Instead, try to recharge yourself by appreciating the achievements of your team and setting the next goals.
    • Try not to overload your team with work. Every company has rush periods when it’s okay to have more work than usual. But remember that people cannot work under prolonged pressure and stress.
    • Don’t be selfish – it can be very demotivating to see that the manager only focuses on what you can do for him and doesn’t care about your goals and well-being.​ As the CEO of Xerox Anne M. Mulcahy put it,[8]

      “Employees who believe that management is concerned about them as a whole person — not just an employee — are more productive, more satisfied, more fulfilled.”

    Whenever you are having doubts about your kind attitude, remember – satisfied employees are productive employees which lead to satisfied customers and eventually – success for your company.

    6. Offer Flexible Work Hours

    The traditional Monday to Friday, 9 to 5 job is beginning to slip away. Increasingly more people are working remotely or having flexible work hours, and we can expect this trend to continue. To adapt to these changing habits and remain competitive in the labor market, more employers are offering the chance to choose your own work hours, work from home or even from another city or country.

    Offering flexible hours is a powerful way to inspire your existing staff and give them intrinsic motivation. Why not let your employees choose their preferred working hours while keeping the 8-hour day? For example, night owls are unhappy and unproductive if they have to come to work before 10 AM, while others might prefer to start at 7 and finish earlier.

    You can go even farther and hire remote workers – this way you’ll be able to recruit from a global talent pool and even save money on office expenses like desks, stationery, electricity, etc.[9]

    7. Track Your Team’s Productive Time

    Not monitoring your employees’ progress and efficiency can result in poor performance and slacking. Instead of letting things go with the flow, you should consider installing time-tracking software on your employees’ computers and see who’s doing great and who might need a productivity boost.

    But don’t get it wrong – there’s no need to become big brother and watch every step your employees take. If you use the time-tracker as a spying tool, you will only see increasing suspicion and insecurity around you, and your employees’ happiness levels will drop.

    On the contrary, choose software that allows employees to mark private time that won’t be tracked. In addition, consider these time-management tactics:

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    • Allow flexible work hours. (see Tip No 6)
    • Encourage breaks – studies show that employees who take regular breaks are more productive than those who don’t.[10]
    • Enable remote work to show your employees that you trust them and that they can work from home or even from another country (if they can maintain sufficient productivity).
    • Consider offering bonuses to your most productive employees (those who show productivity levels above 90 or 95%).

    8. Use Only Constructive Criticism

    Constructive criticism means offering valid and rational opinions about the work of others, involving both positive comments and remarks about what should be improved. Constructive criticism is usually expressed in a friendly manner rather than an oppositional one.

    When you evaluate your team’s work, give them feedback that’s helpful, specific, and sincere. Don’t be shy to praise, but also be direct and even strict when necessary.

    9. Don’t Give Special Treatment to Yourself

    The boss’s actions are – directly or indirectly – observed by your team. This means that your employees look up to you and often mimic your attitude towards your work and the company – especially if your actions don’t show commitment. Nobody wants to work for a leader who doesn’t go all in or inspire motivation.

    What you should do is lead by example. If you expect your employees to arrive at work on time and work 8 hours, do the same yourself. If you want them to show initiative, show it yourself and encourage others to do the same.

    Jeff Weiner is the CEO of LinkedIn – a company of 3,000 employees that consistently ranks as one of the best workplaces with a 92 percent employee-approval rating.[11] Weiner’s workdays are reported to be equally long or even longer than those of his employees, allowing him to stay “extremely credible as a leader.”

    10. Empower Your Employees

    Here’s a common mistake many managers make:

    They don’t motivate their staff and assume they simply love to work for their company.​ Such belief can result in painful losses for the company – especially these days when many companies are in desperate need of a reliable workforce.

    Instead of directly thinking about bonuses and perks, consider intrinsic motivation. For example, enable flat organization in your team and listen to your employees’ ideas when they come up with opinions and suggestions. Your company might actually benefit a great deal from the feedback, and the unique ideas employees come up with.

    You can also start an initiative where employees can freely share or pitch their business ideas to you or the founders of the company. If the idea is accepted by the management, the project can be developed, and the employee can have equity options.

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    If people feel they have an impact in the company, they become more motivated, engaged and interested in the company’s growth.

    11. Nurture Your Company Culture

    Company culture is the personality of a company that defines the overall work environment and relationships between teammates. It also includes company mission, values, ethics, and goals.

    Some examples of company cultures are the Horizontal corporate culture (collaborative and equal; popular among startups and free-spirited businesses) and Conventional corporate culture (a more risk-averse and hierarchy-based approach common in traditional companies).

    However, you don’t have to stick to pre-existing boxes when creating your corporate culture. You might think of your team as a family, a sports team, or even a hippie camp if it fits your business and purpose. But keep in mind that by the time a company’s size reaches 20 employees, the company culture is set,[12] and any changes will need to be implemented in smaller teams.

    Whichever personality you choose for your company, make sure to live by it and nurture it. Some things that might help:

    Team building events, relevant books in your office library and proper on-boarding for the new employees to get everyone on the same page from the very beginning.

    Be a Leader, Not a Boss

    Using the words of Printful’s CEO Davis Siksnans, the ultimate goal is to “Hire great people who don’t have to be managed.”

    However, when you do need to demonstrate some initiative and control, act as a leader rather than as a boss.

    In other words, don’t be afraid to show the personality behind your role. And keep these 11 tips close to your heart.

    Featured photo credit: rawpixel via unsplash.com

    Reference

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