Advertising
Advertising

My Employer, My New World Teacher

My Employer, My New World Teacher

Last week Thursday, I challenged you to consider how you can best take advantage of our “New World” of learning opportunities. The possibilities waiting for you are extraordinary.

I asked you to reflect back on when you feel you have learned best, so you can rally together those lessons-learned about when you have been a great student. Think of that self-knowledge as a collection of the great learning behaviors you can turn into great habits; you do them without thinking about them anymore. Arming yourself with those great habits, you can continue to set a stage for your sequential and consequential learning. You can accomplish amazing things.

Now this week, I’d like you to imagine you are in a “New World” workplace, one which is managed with the aloha of a great manager. There, you would find a boss whose intention is to be your learning coach and mentor. How would you recognize that person? In both managing and mentoring you, they [he/she] will create an environment for learning while building a powerful partnership with you in eight different ways.

1. Desire to Learn
Learning will come up as a question the very first time you are interviewed. You’d be asked something like, “What was the last thing you learned about? Why was it important to you? What has your new knowledge done for you? How did you use it? Will you use it again? What do you want to learn about next? Why?”

Advertising

How would you answer those questions? Learning to love learning is a must in today’s New World, where personal learning spills into professional results by creating more intellectual capital, and New World bosses “get it.”

2. Intention to Question
The next set of questions they have for you will be something like these: “What have you learned about US so far? Why do you want to be here? What would you still like to know about us? What do you need to know, so that you can begin to make an impact here, helping us to continually improve and grow along with you?”

They want to know how inquisitive you are, and what you’re curious about, and yes, they want to know what you intend to deliver in earning your keep. They want to know how good you are at being the one to ask the questions, both because you have a need to know, and because you aren’t afraid to plainly state what you still must learn if the company is to evolve with you.

Are you comfortable asking those kinds of questions? Are you willing to admit what you don’t know? Are you willing to grow the company along with you?

Advertising

3. Talents and non-Talents
Let’s say you get the job. Your new boss will make it their priority to find out what you feel your strengths are, and they will set out to establish a baseline of where you’re starting from with them. Next, they will help you set some personal goals which systematically help you take your strengths from good to great. Third, they will watch how you work. They want to see how you naturally align your values with your habits, and how you instinctively make your weaknesses irrelevant. If you need help with those challenges, they will coach you, and offer you some alternatives.

Do you already know those things about yourself, and how your talents and non-talents affect your learning capacity? How do you learn more about the person you are, and the person you are meant to be?

4. Access to Knowledge
Next, your boss will seek to establish a fairly regular pattern of communication with you, understanding that your access to the knowledge they can provide you with is critically important to your success. They will assure you know about all the channels of information available to you. You will quickly get accustomed to being asked, “What else do you need to know? What’s next? When will you need it? Where have you started to look?” and you will start to develop a habit of always having those answers, those requests, ready for them.

Right now, with the work you are currently doing, and the mission you are currently steeped in delivering, what would your request for New World Knowledge be?

Advertising

5. What it Takes to Inspire
When it comes to skills, you will find that your new boss considers your task-related and industry-related skills the easy part, the givens, and the first 3-6 months kind of things. Skills training is certainly important, but it has become grade-school stuff. Beyond that time, skills training is something they will expect you to easily research and set your own next goals and new learning habits for. They themselves will seek to inspire you. They won’t ask you to deliver your best work, they’ll expect it. What they’ll ask you to deliver is inspired work.

So, when are you now inspired? What does it take to have you leaping out of bed in the morning, excited about the day ahead, and hoping that day will never end? Once you have learned a new skill, one that enhances one of your talents, what next action with it lights that fire in your spirit?

6. Relationships, Peers, and Community
Your boss will often talk to you about your professional relationships within the workplace and within your chosen industry, in regard to how you can learn from them, and learn to improve them. Their own relationship with you will be a model you can replicate with others. They understand that in our New World you will love learning collaboratively, and learn what’s most important for your own well-being within your associations with other people. They will take it for granted that what is personal for you is professional, and what is professional for you is personal, understanding the synergy and harmony between the two is a very good thing for you and for everyone concerned.

Whether you are a visual, auditory, or kinesthetic learner, how do other people factor into your learning habits? How do you learn in the company of others as opposed to when you learn alone, left to your own devices?

Advertising

7. Take-Aways and Lessons-Learned
The boss who is today’s best learning coach is never satisfied with purely academic learning, and they don’t want their students to be either. While they’ll acknowledge that any kind of learning will be somehow useful, they mentor their students to make all learning count for something, to have it be adapted in some practical, tangible, and meaningful way. They always have an answer ready for the person who asks, “Why do I have to learn this stuff?” From the litigation-prevention classes HR does, to entertaining clients , business trips and travel to conferences, your boss will ask, “What did you get out of it? What can we use? What was your take-away, and what will be your next action now?” Learning is consequential.

Today’s new student needn’t have their boss ask these questions, for they’ve already asked them of themselves. With each new learning, how good are you at the self-discipline of measuring up your results from the effort? Have you learned to value your time for the precious resource it is?

8. New World Awareness
Let’s see. There’s Web 2.0, Globalization 3.0 and Learning 4.0 … This list would not be complete without these undeniable drivers of possibility, creativity and innovation in this, our “new world.” I do believe the boss of today must be virtually savvy, and must consider your access to electronic communication, collaboration and productivity tools as basic as the timeclock and telephone. Geography must be thought of as opportunity and not boundary, community as both virtual and sensory, and nationality as irrelevant. There are countless examples of jobs today which are still not using web-based tools, but they are jobs, and not the evolving roles of Today’s Learner and tomorrow’s leader.

How electronically and virtually savvy are you, and what kind of “new media” will you be learning to use next? Who is in your learning community, and who will be? Is your boss open to reinventing the nature of work as you both know it?

Are you?


Rosa Say

is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. She is the founder of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership.
Rosa’s most recent learning is with an online collaboration effort called JJLN: the Joyful Jubilant Learning Network. More of her Lifehack.org articles on learning can be found at this index.


More by this author

12 Rules for Self-Management The Six Basic Needs of Customers What’s the difference between Mission and Vision? 7 Steps for Resolving Customer Complaints Reap Joy from this Thanks – Giving Holiday

Trending in Work

117 Versatile Work Skills Employers Want to See in Potential Employees 217 Tactics to Drastically Improve Communication in Relationships 3What are MBTI Types and How Can They Affect Your Career Choices? 4How to Use Visual Learning to Boost Your Career or Business 5Become a Better Manager: 20 Leadership Examples to Inspire Your Team

Read Next

Advertising
Advertising

Published on August 14, 2018

17 Versatile Work Skills Employers Want to See in Potential Employees

17 Versatile Work Skills Employers Want to See in Potential Employees

When we look at a job advertisement, it can seem as though employers want an exhaustive list of experience and technical skills from their new hire.

They list desirable qualities such as ‘initiative’, ‘team player’ and ‘strong work ethic’. Those words can mean a variety of things to different people and it can be quite hard for employers to illustrate fully the combination of technical and soft skills they want their potential employees to have.

What they often want is a mix of versatile skills that make it easy for them (and you) to adapt to the changing needs and demands which occur in businesses today.

After all, adaptability and innovation are what make businesses thrive.

In today’s ever-changing environment, versatility is a mandatory attitude every working person needs to have. With the following seventeen work skills, you will not only make your employer extremely happy and confident that hiring you was their best decision, you will experience greater personal satisfaction and results.

1. Know what you want but more so why you want it.

Employers need to sense you have a solid idea as to why you are a fit for their role and their organization. They need to sense you have your own sense of purpose.

However, it can be a double-edged sword to say you know exactly what you want to achieve and gain if you are successful in your application and interview.

Some employers can perceive this as arrogance; your needs first, theirs second. What employers are really looking for is your internal sense of knowing that potential to join their organization is a winning combination for both of you.

2. Diplomacy and conflict resolution skills save money, lost productivity and efficiency.

Can you agree to disagree? Can you evaluate without passing judgment or at least be self-aware of your own biases? Can you put these aside to find solutions for the betterment of the team?

Employers look for versatility in soft work skills that bring peace, lower stress and contribute to creating harmony. If you have ways with words to help heated arguments reduce to a simmer so there is space for compromises, negotiations and reasoning to take place your employers’ respect for you will jump at least tenfold.

Peace-making skills are invaluable in changing workplace culture, particularly toxic ones. Any good employer knows a strong in-house negotiator will save them thousands of dollars in engaging an external mediator.

3. Know how to set and reframe your own goals.

Much research has documented that when employees have a clear purpose, mission and goals, they are more likely to be highly productive. They are less likely to flounder around in many directions nor be busy and not produce results that matter.

Employers know well that employees who develop their own goals and can align these with those of the company are more self-driven, self-sufficient and take greater ownership for performing their role.

And the benefit is not only to the employers. You personally will find greater personal satisfaction from achieving targets you have chosen to set yourself. Everyone wins!

Advertising

4. Great time management and organization skills make you highly productive.

Being able to exercise versatility with these work skills needs no explanation. Great time management does not mean multi-tasking. It actually uses more brain power and reduces effectiveness.

Having great skills to prioritize your activities and demands, being able to assess how long things might take you to address are planning skills which greatly aid effective and better execution.

Working in harmony with your colleagues’ timetables makes for better teamwork and workflow plus a less stressed environment.

In today’s working world, any strategies for reducing stress-invoking opportunities are like finding golden nuggets. Your employer will want to hold on to those for dear life!

5. Be a flexible team player by being able to change roles when required.

Employers will be looking to see how flexible a team player, a potential employee could be.

If you are a natural leader, being a better team player might, in fact, mean you stepping down from the helm and encouraging someone else to exercise and step into their leadership potential.

It might be more beneficial to your employer to play the role of Indian as opposed to the Chief in certain situations. Stepping into different positions on your team not only helps you grow but also the rest of your team.

Employers relish having a versatile work team which can adapt and is ready and willing to play different roles, even if uncomfortable when crises happen.

6. Initiative, self-motivated and driven.

When you have your own internal reasons for looking to undertake a role your motivation is driven by something sizzling inside of you.

There is a personal drive and desire for the satisfaction you will experience when you meet a certain target that no other person will be able to give to you.

When you can genuinely identify and demonstrate your own personal connection to the role’s objectives and the greater goals of your employer’s business, they will see you have an internal drive that they don’t need to whip and flog to keep the momentum going.

Any employer will be grateful they just need to help navigate you and support you with the right tools and network and off you go.

7. Be confident but not arrogant.

Imagine if you were conducting initial telephone interviews with shortlisted candidates and one of the questions they asked was:

“How long would it be until I’ll be eligible for a pay rise or promotion?”

Advertising

There is a significant difference between being confident and arrogant. Employers are not looking for confidence purely in you being able to perform every aspect of your role at gold star level.

It comes with being comfortable to say you don’t understand, you have made a mistake, you need support, further training, acknowledging what your limits are and being willing to risk stepping outside your comfort zone.

When you’re a new kid on the block, respecting that you may need to learn to walk before you can run is essential. Unless it is your job to start making significant changes from day one, chances are you’re going to create enemies if you’re so confident your new methods and ideas should replace existing processes.

8. A positive attitude.

Demonstrating positivity as a work skill that will truly win over your new employer is about being genuine and actively applying strategies which look for the glass half full.

Recruiters and employers are not dumb. They can easily see through short-term bright smiles, nervous giggling and general ‘you just need to think positive’ statements.

In the face of grueling challenges, employers are going to look much more favorably on that candidate who can acknowledge the negative features of a situation but still encourage another solution-focused perspective to be adopted.

Even better, if you can use language effectively to demonstrate how you have adopted a positive perspective and helped turned around a tough situation.

It is one thing to have a positive attitude but your potential employer will see you as a superhero if you can show them how you have successfully applied it.

9. You are resourceful but know the value of asking for help.

There is nothing more unproductive (let alone frustrating) than that person who simply asks out loud a question to their team when they could simply have Googled the answer.

Or worse still, they have a manual at their fingertips which has the answer to their question…they were simply too lazy to look for themselves.

Be that person with Sherlock Holmes as their middle name who sleuths like a dog after a buried bone. You can research and turn over stones to discover and learn what you need but you also are able to ask for help and assistance when you need to.

Any employer will relish that person who looks to discover the answers to their own questions first before reaching out and asking for help.

10. Emotional intelligence creates a harmonious workflow.

Despite the level of seniority of your role having a strong ability to handle emotions is fast becoming an essential work skill (and also life skill).

It is even more desirable for any employer when your work skill set includes the ability to detect, adapt to and have skills in managing certain emotional patterns of others you need to work with, manage or report to.

Advertising

So much time, energy and productivity is lost due to individuals’ lack of skills in this area. Any manager who can see you possess and can demonstrate such versatile work skills will think they’ve won the managerial lottery!

11. Be able to adapt your learning style.

There is no real evidence that using preferred learning styles actually increase the rate at which we learn nor the effectiveness of certain styles.

However, being able to make changes to what we are given to learn and adapting it to suit our needs and preferences does help us settle into a new work transition sooner.

We also need to recognize that even though we feel uncomfortable learning a new skill a certain way, it might actually be the way we need to receive it to cement the learning. It is also likely that our new employer only knows or has a budget to deliver training in a certain way.

Either we can choose to adapt or resist but we know for sure the latter is not going to benefit to anyone.

12. Flexible leadership style.

Dan Goleman has conducted extensive research on different leadership styles, emphasizing that being versatile to switch between different styles (e.g. authoritative, coaching, affiliate, coercive, pace-setting) and knowing when to do is a fundamental skill for any leader.

Being able to change your style to lead other people is as important as how you lead your own role responsibilities.

13. Incredible communication skills that actively listen and give clear messages.

Strong and effective communication across all mediums takes time, life experience and highly developed intuition.

Knowing when to use email, a face to face conversation or telephone discussion is one thing. Another is to use words which emotionally connect and influence the receiver to accept, hear and heed your message.

Great communicators know that it is their responsibility as much as the receiver for good communication to take place. However, they also know that the receiver may not feel this is the case.

When you can listen equally, be sensitive to read between the lines to hear the message of ineffective communicators and can respond kindly with inspiring, equalizing and encouraging words, your influence and general likeability as a new addition to your employer’s team will develop in leaps and bounds.

14. Accountability, responsible and dependable.

We’ve all worked with people or managers at some point who lay external blame the instance something goes wrong.

Contrary to popular belief, making mistakes and owning up to it is a highly desirable and versatile work skill that gains loyalty and understanding particularly when mistakes occur.

Owning up to errors early allows both yourself and the business to recover quickly and shows you’re willing to take responsibility to continue forward on when you have stumbled.

Advertising

When you illustrate you can do this, you build your employer’s trust and faith in you.

15. Exercise proactive self-awareness.

Self-reflection is a highly empowering work skill that contributes greatly to becoming better and performing better.

When you actively look for the achievement, celebrate your success and look for pockets of where mistakes you have made can be corrected you improve faster, become more effective and make your work easier.

When you start to look at your own errors, receiving feedback from your employer about the same errors can feel far less confronting and having corrective conversations is easier, transparent and far less stressful and emotional.

You naturally increase your resilience and make life easier for yourself and your employer if you conduct regular self-check-ins and keep your employer updated.

16. Apply a problem-solving growth mindset.

When faced with a problem or challenge, your ability to activate a growth mindset is a highly versatile work skill employers love. Not only are you able to reduce the pain and anguish that a fixed mindset can sustain but your ability to remain open to possibilities to find different pathways or ideas is refreshing and helpful.

If your thought patterns automatically ask: “How can we?” or you often think “there must be a way”, you will only contribute to creating growth opportunities for your organization and inspire others to think the same way.

17. Be teachable.

If you have ever tried to teach someone a new skill or technique and they keep reverting back to traditional ways that are familiar to them, you might have become frustrated to the point of giving up.

Don’t be that person who’s stuck in tradition which no longer serves the business. Whether you are entering a new environment, learning new software or negotiation skills, know that all employers need people who are open to being taught.

Innovation is a core concern of every business. Innovation means change and change means doing something different.

Stay versatile and keep learning

Technical skills can often be taught. Ray Croc illustrated how well a systemized franchise can dominate the planet. Over 36,000 McDonald’s establishments around the world are run by managers barely in their twenties!

Soft work skills, however, take time to develop, learn and confidently apply.

There is a key combination of work skills that would make any candidate employer’s dream. However, the essential factor underlying all of these work skills is versatility.

Equip yourself with these 17 work skills, stay curious and keep learning; and you’ll always nail the job you want.

Featured photo credit: Unsplash via unsplash.com

Read Next