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How a Leader’s Behavior Affects Team Members

How a Leader’s Behavior Affects Team Members

When I worked at Countrywide/Bank of America, I worked under one of the harshest middle-managers in the company. My boss Rhonda was known throughout the company as a stickler to the rules who chose manuals and numbers over people. I spent a lot of time with her behind closed doors, working on priority projects that remained hidden from the average worker—I sat behind the curtains of Oz, helping to operate the gears and pulleys of one of the largest fraudulent machines in human history. How Rhonda convinced an honest and hardworking man to lend a hand in perpetrating widespread financial crimes for the largest bank in the United States illustrated to me how a leader’s behavior affects team members.

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    Trickle Down Effect

    When left to my own devices, I’m a good-natured, mild-mannered person; I never wish anyone any intentional harm. I was really a really good student in school, but I never really had much passion for anything in life. I loved music, but I was turned off to the industry. I ended up working in the mortgage industry for a subsidiary of Countrywide Home Loans. Having only rented up until that point, I didn’t know much about the company I started my career with.

    The atmosphere at Countrywide leading up to their bankruptcy and the subsequent financial crisis was interesting—everyone threw money around like it was water. There were expensive dinners, bonuses, and perks given to everyone. We were a well-oiled machine, and everyone was all smiles. This is because executives were making a killing at the expense of the American public. This led to bonuses and corporate spending accounts being handed out to middle-management, keeping them happy with what they do. On the bottom of the corporate ladder, temps and entry-level schmucks were forced to carry out the marching orders, oblivious that behind the shiny surface lay a mountain of deceit.

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    Whistle While You Work

    After discovering the systematic fraud inherent in both Countrywide and Bank of America’s business dealings, I decided to blow the whistle internally. This led to me losing my management position: I was no longer acting like the leader I was groomed to be by my leader. When I was strict and followed my barking orders from upper-management, I was seen as a golden child; a role model for other employees to emulate. I had been promoted from entry-level to management by drinking the company Kool-Aid, and by blowing the whistle, I was no longer wanted in that position.

    Soon afterward, I found myself moved to another side of the building, being handed impossible assignments with overdue deadlines. I made the decision then and there that I couldn’t handle throwing my life away at the expense of a frivolous attempt at exposing financial fraud; I wanted to take down the entire corrupt bank. I quit my job and started my journey as a solo whistleblowerthe type you see on the news. I was no longer in an official position of power, yet I displayed leadership skills, however unintentionally, and the effects were noticeable.

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    The Leader and The First Follower

    While being a leader is important, Derek Sivers explains in this TED talk that it’s actually the first follower who’s important. When I left the bank and became an official whistleblower, I was nothing more than a lone nut; nobody was following me. I had a Jerry Maguire moment where nobody was coming with me, and I knew better than to ask. I was temporarily stripped of all followers, and my leadership prowess was removed… or so the banks thought.

    After leaving the bank and facing their retaliation protocols (including facing the police on numerous occasions to prove my innocence from false charges filed by the bank), my tech background compelled me to seek out the hacktivist group Anonymous. At the time, I didn’t fully understand the power of Anon, but they believed in me and became my first follower. Because of their support, I was able to leak important documents and help start the Occupy movement.

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    Takeaways

    The moral of the story is that followers will emulate their leaderor more precisely, they’ll emulate the first follower, who follows the leader. Your attitude as a leader will trickle down to your followers, and the way you treat your subordinates is the way they’ll treat those who work below them. The number of possible layers of that depends on how nice you are. Eventually it reaches a point where people won’t tolerate abuse, and you better hope you’re well-defended by then.

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    Last Updated on November 5, 2019

    How to Use Visual Learning to Work More Effectively

    How to Use Visual Learning to Work More Effectively

    Knowledge is essential to become successful in life, your career and your business. Without learning new concepts and becoming proficient in our craft, we cannot excel in our chosen careers or archive knowledge to pass down to the next generation.

    But content comes in various forms, and because how we learn influences how much we know, we need to talk about learning styles. This article will focus on how to utilize visual learning to boost your career or business.

    The Importance of Knowing Your Learning Style

    Knowing your learning style enables you to process new information to the best of your ability. Not only does it reduce your learning curve, you’re able to communicate these same concepts to others effectively.

    But it all starts when you’re able to first identify the best way you learn.

    As a college student, I soon figured out that taking online courses without visual aids or having an instructor in front of me led to poor retention of concepts.

    Sure, I got good grades and performed excellently in my online exams. However. I discovered that I couldn’t maintain this performance level because I forgot 80 percent of the course content by the end of the semester.

    There are several types of learning styles known to mankind. To give an idea of how visual learning stacks up against other learning styles, here’s a brief mention of some of the different types of learning styles we have.

    The four most popular types of learning styles are:

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    • Visual learning style (what this article talks about).
    • Aural or auditory learning style (learning by listening to information presented).
    • Verbal or linguistic learning style (learning that involves speech and writing).
    • Tactile learning style (learning by touching and doing)

    But for the purposes of this article, we will be focusing on using visual learning to boost your career or business.

    How to Know If You’re a Visual Learner?

    When it comes to boosting your career, business (or education), a visual learner is one who would most definitely choose shapes, images, symbols, or reading over auditory messages.

    I’m talking about preferring to read an actual map when navigating to a new place over listening to verbal directions. I’m talking about discovering that you actually have trouble remembering what your manager said at the meeting because there were no graphs or illustrations to support the points raised.

    Most people who struggle with learning probably aren’t leveraging their best learning styles. The earlier you identify how your learning style can boost your success, the less struggle you will encounter with processing new information throughout your career.

    However, visual learning in particular CAN 10x your career or business whether it is your preferred learning style or not. And here’s why:

    Several studies have arrived at the conclusion that the brain retains more information with the help of visual aids. In other words, images are directly processed by our long-term memory which helps us store information for longer periods of time.[1]

    While some lessons can be performed orally, several concepts can only make sense if you have an image with an explanation of sequences (i.e learning about the human DNA).

    Visual learning does use a different part of the brain and visual cues are processed by the part of the brain known as the occipital lobe.

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    By engaging more parts of the brain during learning, you’re able to have a fuller understanding of concepts and facilitate better interaction with your immediate environment.

    How to Use Visual Learning for Success

    Here’re 4 ways to use visual learning to boost your career or business:

    1. Bring back the to-do list. Then add shapes and colors to boost productivity.

    We live in an age where computers have taken over virtually every aspect of productivity and most human functions. But written lists are making a comeback, and with an endless number of important tasks to complete, having a to-do list of tasks in order of importance can improve your productivity.

    While coming up with a list is initially challenging, adding colors and shapes to written lists that you personally write and manage gives you an extra layer of assurance and boosts aids recall so that you actually get stuff done.

    I have tried this technique in my work as a registered nurse and discovered that adding shapes and colors to to-do lists helps me delegate tasks, recognize where more work is needed, and makes it easy to cross off completed tasks at the end of the day.

    2. Add graphs, charts and symbols to your reports.

    Yes, it seems like more work cut out for you. However, graphs enable you monitor the heartbeat of your business.

    Graphs and charts help you trend your finances, budget, and pretty much any data overtime. With the help of free and premium software available on the market, it has become easier to take plain data and in a matter of seconds, have relevant information displayed in different shapes and images.

    As an entrepreneur, you can make predictions and allocate funds wisely when you’re able to see whether your efforts are rewarded. You can use colors and charts to delegate actions to members of your team and track performance at the same time.

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    And when broken down into monthly, quarterly, bi-annual or annual goals, graphs and charts communicate what ordinary text cannot.

    3. Effectively brainstorm with mind-mapping.

    Mind-mapping is not new but I don’t think it’s been talked about as often as we do to-do lists.

    With mind mapping, you’re organizing information accurately and drawing relationships between concepts and pieces from a whole.

    Think of a mind map as a tree with several branches. For example, the tree can symbolize healthcare while each branch stands for nursing, medicine, laboratory science, and so on. When you look at nursing, you can further branch out into types of nursing; pediatric, women’s health, critical care, and so on.

    It’s an interesting relationship; the more ideas you’re able to come up with for your chosen subject, the deeper you get and the stronger the association.

    Mind maps really show you relationships between subjects and topics, and simplifies processes that might seem complicated at first glance. In a way, it is like a graphical representation of facts presented in a simple, visual format.

    Mind mapping isn’t only limited to career professionals; business owners can benefit from mind mapping by organizing their online learning activities and breaking down complex tasks into simple actions so that you can accurately measure productivity.

    4. Add video streaming to meetings.

    What if you could double the productivity of your team members by video streaming your meetings or adding flash animation to your presentation at the same time?

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    When you offer video as an alternative method of processing information to colleagues, there is a greater chance of retaining information because we recreate these stories into images in our minds.

    For organizations that hold virtual meetings, it can also be an effective way to enhance performance during if people can see their colleagues in addition to flash animation or whatever form of video is provided during the meeting.

    Is Visual Learning Better Than Other Learning Styles?

    No, that is not the point. The goal here is to supplement your existing dominant learning style with visual learning so that you can experience a significant boost in how you process and use everyday information.

    You might discover that understanding scientific concepts are much easier after incorporating visual learning or that you’re able to understand your organization’s value when projected on a visual screen with charts and graphs.

    The overall goal is to always be learning and to continue to leverage visual learning style in your career and business.

    More About Learning Styles

    Featured photo credit: Unsplash via unsplash.com

    Reference

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