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How to Increase Your Tips as a Server

How to Increase Your Tips as a Server

Most of the money that a server makes comes from tips, though many people may not realize that servers do not make the average minimum wage. In fact, in some states, restaurants only pay their wait staff around $2-3 per hour, and then the servers make the rest of their earnings in tips.

The better tips you get, the more money you make, but nothing guarantees that you’ll get 10 or 20 percent of the check. After all, people don’t have to leave a tip, even if they should. By following some of these suggestions, you can increase your tips and bring home more cash.

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1. Don’t Leave Room for Questions

When serving a table, anticipate your customers’ needs, and don’t leave room for them to ask questions. If they order a plate of fries, make sure to bring out ketchup so that they don’t have to ask. Anticipate a guest’s needs. By doing this, you eliminate any frustration a guest may feel when having to wait for something they need.

If they order ribs or another messy meal, bring extra napkins. Refill their drinks before they’re empty so that they never have to ask for more. The more you can anticipate their needs, the more they’ll feel important and well-served, giving you a higher chance of a great tip.

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2. Be Ready With the Check

tips

    When you see that your customers are almost done eating, print the check before they ask. People don’t want to have to wait around for you to go get the check and come back. They’re done eating; they want to pay and leave. Make sure to ask if they want anything to-go, a dessert, or an extra coffee before they’re finished so that you get everything on the check.

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    3. Be Quick With the Food

    While keeping your restaurant equipment up-to-date helps with how fast your kitchen staff gets the food prepared, chances are, you have no control over any of that as a server. Whether you work in a small café or a large, luxurious restaurant, speed is an important aspect of getting better tips. Try to get your food orders in as quickly as possible. Always treat the cooks with respect and you may find them helping you out from time to time. If you find yourself to be extremely busy, the hosts have just overloaded you and three of your other tables need checks and food, ask a fellow co-worker to keep an eye out for your table’s food. Someday you may be able to return the favor to them.

    4. Sell More Food

    If your service is good, many people will tip their server a certain percentage of the bill, often between 10 and 20 percent. The higher the bill, the more money you’ll make on tips. Suggest certain desserts, appetizers, and drinks by name, and make them sound tasty so that people will order more. Increasing your check amount by just a few dollars can drastically increase the amount of money you earn per year.

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    5. Learn the Menu

    tips

      If you have new customers, they might not completely understand how the menu works. Make sure you know what sides come with each main entrée so that you don’t waste time leaving and asking another employee questions about the menu.

      In addition to learning how the menu works, make sure to learn how the menu tastes. New customers might want to know how good a dish is, or they might ask for suggestions. Make sure you’re able to answer these questions by ordering dishes of your own on your break or after work.

      By following these suggestions, you can make sure that your customers receive high-quality service and in return you can hope to receive a higher tip.

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      Published on September 18, 2018

      17 Proven Tactics for Motivating Employees and Building a Stronger Team

      17 Proven Tactics for Motivating Employees and Building a Stronger Team

      Have there been instances when you noted a drop in your team’s productivity or observed a behavioral change in someone who used to be an excellent performer?

      Before you blame the team for not being motivated enough or worse still, choose to ignore these warning signs, look inwards and ask yourself if YOU are doing enough to keep your team motivated in the first place.

      Motivating employees is extremely crucial. As the leader of the pack, it is your responsibility to ensure each and every member of your team feels valued, driven and motivated.

      After all, you cannot expect a bunch of disengaged and demotivated people to deliver results and grow your business, can you?

      Here are 17 surefire tactics for motivating your employees and building a productive team:

      1. Show your appreciation

      In the whole race to achieve external business goals, leaders often forget to value their most important assets — their employees.

      The least you can do to boost performance and morale is to appreciate your employees, recognize their efforts and give them credit when it is due.

      Whether it’s sending a personalized note, recognizing achievements publicly during team huddles or even rewarding top performers at the end of every month, you will be surprised to see how these small acts of appreciation can go a long way.

      2. Communicate effectively

      Effective communication can do wonders in motivating employees. Who is a strong communicator? Someone who knows what they are talking about and are able to convey their message accurately.

      Communication is a lot more than just language and talking. Factors such as eye contact, active listening, hand gestures and postures also say a lot about a person’s communication skills.

      3. Be open to dialogue

      Gone are the days when leading through fear and putting on the tough, distant leader act would work.

      New age leadership is all about instilling trust by being accessible and encouraging discussions. Your team needs to feel comfortable speaking to you and you need to set the tone for such a camaraderie.

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      In spite of having a busy schedule, you can still show you care through simple, effective acts.

      For instance, having an open door policy, showing genuine interest while interacting with your employees or even greeting your team members helps breaking barriers and projects you as an accessible leader.

      4. Provide constructive criticism

      Giving negative feedback is always tricky — you don’t want to hurt feelings nor do you want the feedback to be taken lightly.

      So, what do you do? The idea is to offer criticism such that it inspires change and delivers results.

      Firstly, take criticism behind closed doors because nothing breaks self esteem the way calling out employees in public does.

      Have a one-on-one discussion with the concerned person and make your feedback very specific. Be clear about your expectations and offer guidance on how they can improve.

      Most importantly, give them the chance to explain their side of the story too instead of jumping to conclusions.

      5. Conduct one-on-ones

      Yes, you conduct weekly meetings with the team but how well do you know them on a personal level?

      While you may think this isn’t an important practice to follow, it is one of the best ways to engage with your employees and identify what drives them.

      Conduct a one-one-one session every month and use it to understand how your employees are doing and if they are facing any roadblocks.

      More than reviewing performances, consider this as a relationship building tool to ensure you are aligned with your team and are working towards a shared, common goal.

      6. Build training programs

      In this ever-changing business landscape, it is important to ensure your employees are updated with the latest, relevant skills that can help boost productivity and performance.

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      From imparting technical and soft skills to offering mentoring programs – investing in training and development significantly helps in motivating employees and keeps the learning going.

      While conducting training programs, remember to keep them engaging and interactive. They need to ultimately drive value and reinforce learnings.

      7. Offer growth opportunities

      Every employee envisions a different career path for themselves and demotivation strikes the day they feel they have reached stagnation. As a leader, you need to first be aligned with their goals and offer ample growth opportunities that constantly keeps them engaged and motivated.

      Growth opportunities go beyond just financial growth. While money is a huge driving factor, what makes most people tick is making progress in the company and going up the career ladder.

      Being faced with new challenges and responsibilities lets them push the envelope and broaden their knowledge and skills.

      8. Reward them

      Go beyond verbal recognition and reward employees for their notable work. You can start an incentive program and reward top performers. This ensures increased productivity and brings out the best in them.

      If you don’t have enough budgets for that, you can also reward top performers with movie tickets, a paid vacation or something as simple as giving them the option to work from home.

      Rewarding employees promotes healthy competition and motivates them while meeting business goals.

      9. Encourage team outings

      Employee motivation also stems from how connected the team is. Invest time in team building because a team that works collaboratively is likely to deliver better results.

      From bowling nights to hosting team dinners – team outings are a great way to get to know each other and bond. Assign someone from your team to be in charge of organizing these monthly outings and make sure you join them too!

      10. Involve them

      Involve your employees in decision making because when they are involved, they feel more valued and part of a larger cause.

      Seek your team’s opinion and encourage healthy debates within the team. This boosts employee morale and challenges them to work harder as they know they are in a position to make an impact and will be taken seriously.

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      11. Set meaningful goals

      In the beginning of the financial year, make sure you sit down with each employee to set meaningful and realistic goals. The goal-setting conversation is an extremely crucial one and needs to be a two-way street.

      Whether your employee feels burdened or doesn’t feel inspired enough by the assigned goals – this is the time to come to a consensus and assign goals derived from business objectives that foster individual development while keeping in mind their strengths and weaknesses.

      12. Empower them

      You cannot expect employees to be motivated for long if you micro manage the team and do all the talking.

      Trust your employees and empower them to take decisions. Mistakes will happen but that is the only way they will learn.

      Be open to discussions, delegate effectively, set your expectations and give your team the freedom to do it their way.

      13. Deal with conflict

      A conducive work environment is one wherein there is open communication and trust, but every once in a while, you do encounter people in the team who indulge in office politics and spread negativity.

      How much ever fulfilled an employee feels with their work, gossiping co-workers are bound to ruin it for them. Workplace gossip if not tackled hampers productivity and soils working relations.

      As a responsible leader, you need to maintain a conducive work environment and act as a mediator in such cases. Don’t be the leader who is locked up in his/her cabin and is unaware of what is brewing within the team.

      14. Implement a flexible work culture

      Flexible work cultures are a growing trend and are here to stay.

      Whether it is offering flexible working hours or allowing employees to work from home once in a month – a flexible work culture promotes work-life balance and aids in employee satisfaction.

      It shows that the management is sensitive to employees’ schedules and is thereby highly appreciated.

      15. Host engaging activities

      All work and no play makes Jack a dull boy and we cannot agree more! So, why not devote one day of the week to employee engagement activities?

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      From hosting baking competitions to introducing wellness programs in the office – let your team have some fun beyond work. This keeps the environment engaging, light-hearted and interesting, giving them all the more reason to look forward to coming to work.

      16. Maintain a positive work space

      Your employees spend more than half their day at work and in order to keep them energized and motivated, it is important to maintain a positive and inspiring work space.

      Have a recreation center where employees can unwind after a hard day’s work, offer free snacks and beverages and invest in an open office design that promotes socializing and conversations.

      These are simple yet effective ways to create a space your employees will love coming to.

      17. Avoid discrimination

      Any kind of discrimination, be it due to age, gender, religion or race hugely impacts employee motivation and performance.

      In order to avoid such cases, you must lay down rules against discrimination and take strict action against accused employees. Lead by example and make sure no one in the team is a victim of bias and discrimination.

      The bottom line

      Don’t underestimate the power of motivating employees. Understand that the more engaged and motivated they are, the better their performance will be.

      It is also a good idea to send out a survey and get feedback from your employees on the company culture, work environment and their motivation levels.

      This will help you be more aligned with their expectations and further improve your efforts in building a stronger, engaged team.

      Featured photo credit: Unsplash via unsplash.com

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