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Everyday Performance Reviews

Everyday Performance Reviews

I have written about and talked about the need to reinvent Annual Performance Reviews pretty often, and I’m not alone in doing so. Still, the discussion rages on, and there continues to be much talk and not enough action when it comes to improving the processes associated with them. Annual Performance Reviews remain a staple of workplaces everywhere.

My latest short and sweet advice has been this: If you have to do them, and for some valid reason can’t reinvent them, at the very least make the best out of them. Do your due diligence, be honest and be consistent with the process so it has integrity, but dispense with it as quickly and as expeditiously as you can, making the experience as positive as possible for the person reviewed. Frame the discussion forward and not backward.

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By “expeditious” I don’t mean you cut corners and disrespect the person you are reviewing; I mean for you to make quick work of the archaic, sacred cow, can’t remember why we even do this parts of the annual review process which leave you tongue-tied, simply annoy everyone and have little to no redeeming quality: Stop belaboring the motions you don’t believe in and aren’t equipped to handle well.

However, the reality is that you still will hate to do them, and you will probably still hate receiving them, unless you add some value to the process.

Second, it is only in adding value to the process elsewhere, at the right time, and in managing well, that you truly can achieve the “expeditious” and “positive experience” part of my advice.

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Plain and simple, when you are a manager, you have to work on reviewing and taking action with the performance of those you manage virtually every single day, and not just annually or semi-annually. Folks, that’s what management is, and it’s your whole job.

What you’ve got to do, is turn annual performance reviews into everyday performance reviews.

Let’s consider a few of your opportunities:

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    First the Daily 5 Minutes: Bar none, THE single best management practice I know of.
    Every single time someone makes a mistake, because for you, mistakes provide opportunities for learning and coaching.
    Every time you assemble a project team, by conducting interviews of those who want to be part of the gig, and setting some inspiring goals with them.
    With every debrief after a project, change initiative, or mission comes to fruition — or fails, so you can talk about how to “fail forward.”
    When you mentor with personal and professional mission statements. Said another, less formal way, having right-timed discussions in the vein of “Tell me again why you here, and what lights your fire when you’re here. Let’s do more of that!”
    Once each year, you can interview your “old timers” just as you do candidates for hire. Their lives have changed, and their dreams probably have too; how current are you on their news?
    With counseling and discipline as soon as it’s called for, because you are always on the alert for the damage which can be caused with tacit approval.
    With management by walking around and following through to the nth degree, because you are determined that no one will ever say you don’t honor your word and walk your talk. Hence, you walk into opportunities for on-the-spot performance coaching all the time, and you seize them.
    Every time you share with employees how a customer feels, what a customer expects, and how a customer dreams, because customers continually talk to you about your staff and how they impress them (or don’t).
    Every time you hold a meeting because your meetings are about rigorous, “this stuff counts” engaging dialogue, where whole-team performance is talked about all the time because everyone wants excellence.
    Every time you catch someone doing something right, and you start cheering and celebrating about it, because you want to call attention to the great wins you need repeated by everyone.
    Every time you shift roles, recast, and experiment with new energy applied to processes starting to slide into complacency and mediocrity, because those things aren’t gonna happen; not on your watch. You know what your people are good at, and when they’re in their strengths zone, and that’s where you work with them— always.

Lots and lots of everyday opportunities abound. I’m sure you can think of more.

Consider this: If you coached an employee about some part of their performance for just 5 minutes every single week, you’d be giving them the equivalent of a 4 and a half hour annual performance review. And the one you have to officially turn into the HR office at annual review time? You and that employee would be so in sync, and their performance will be so off the charts, it will take you all of 15 minutes tops.

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Article References:
Adding Value to Performance Reviews
5 Questions for your Performance Appraisals
The Daily 5 Minutes

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. She is also the founder and head coach of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership.

Rosa’s Previous Thursday Column was: The Leader as Kipuka (Create your Kipuka, Part II).

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

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Last Updated on July 10, 2019

10 Great Skills to Include in Your Resume When You Change Careers

10 Great Skills to Include in Your Resume When You Change Careers

So you want to land a new job in a new field? That’s great. But before you start sending out applications left and right, you might want to make sure you have a solid resume first. Your resume will most likely be the first thing a potential employer looks at when evaluating you as a job candidate, and if you want to make a good first impression, having a knock-out resume is key.

Considering how competitive the workforce is now, it’s even more important that you create your best resume. Here are ten skills to include in your resume when you switch careers:

1. Computer/ Tech Skills

As technology continues to evolve, it’s essential that you stay up-to-date with the latest emerging trends. You should have a basic knowledge of social networking sites, computer programs such as Microsoft Word, PowerPoint, Excel and depending on the job you’re applying for, programs such as Adobe FrameMaker, Photoshop or Madcap Flare.

Take a look at this artice on How to Improve Your Computer Skills to Get Ahead in Your Career

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And research the required computing skills for the profession that interests you, and then if you aren’t already proficient in them, consider taking online courses via a these sites to learn them.

2. Adaptability

Employers value people who can adapt and go with the flow when they need to. In an environment where things are constantly changing, being flexible can be a tremendous asset. If you’re a flexible person, make it clear through your resume, and if you’re selected for an interview, be prepared to give an example of a time when you showed flexibility.

3. Organization

Nobody wants to hire someone who’s scatterbrained and totally lacking in organizational skills. People who are organized are able to work efficiently because they aren’t constantly searching for important documents they’ve misplaced.

Also, being organized signals to your employer that you can manage your workspace well. If you’ve got a knack for being organized, let it be known through your resume.

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4. Communication

Being able to communicate well with others is definitely a desirable trait in an employee. That means responding promptly to emails, voicing concerns right when they pop up and keeping supervisors and team members in the loop about important information they need to know.

Good communication skills deserve a place on your resume for sure and will go a long way towards making you an attractive job candidate.

5. Leadership

If you know how to step up and be a leader, you have a skill that will wow any employer out there.

Think of a time at your current or previous position when you’ve spearheaded a project, organized an event or rallied everyone together for a certain cause. Any leadership experience or skill that you have needs to be highlighted on your resume.

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6. Work Ethic

Working hard and consistently going above and beyond makes you extremely appealing to employers. It’s impressive when an employee takes initiative and does what needs to be done without having to be asked.

If you are a driven, hard worker who routinely goes the extra mile, make it known on your resume.

7. Dependability

When employers have a task that needs to be done, they need to know that the person they ask is going to follow through and do it. Being a dependable person makes you valuable in the eyes of an employer because they want to hire someone who they can trust to do what they say.

If you’re dependable, be sure to list it as a skill on your resume.

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8. Multi-Tasking Abilities

If you’ve ever taken on two different roles at once or juggled working on two different projects, mention on your resume that you’re an exceptional multi-tasker. Many jobs demand that employees can juggle multiple roles at once, so if you excel at doing so, you’ll have an edge over other candidates who aren’t so good at multi-tasking.

9. Analytical/ Problem- Solving Skills

Are you a pro at analyzing situations and assessing things from all angles? Can you analyze trends affecting performance and solve problems and glitches when they surface? If you have the ability to analyze and solve problems, then you have a skill that’s in high demand.

You can save employers valuable time and money because with you on their team, they won’t have to stall and wait too long for a problem to be solved, and they also won’t have to pay to get someone else involved to fix it. This skill absolutely deserves a place on your resume.

10. Interpersonal “People Skills”

Employers want to hire someone who will be able to get along with all different kinds of people. If you work well with others and know how to make them feel appreciated and valued, especially if you can motivate them and get them to come together and cooperate for the common good, then you have excellent interpersonal “people skills” that make you a great candidate for the job.

In a world where the competition is cutthroat for landing the job you want, you have to do what you can to set yourself apart from the competition. Step up your game by listing the skills you have that employers are looking for on your resume. If you play your cards right, with a little luck, a job offer can be yours!

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Featured photo credit: J. Kelly Brito via unsplash.com

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