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Don’t Bring Me Answers, Bring Me More Questions!

Don’t Bring Me Answers, Bring Me More Questions!
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    Don’t depend on answers in uncertain times

    We live in a world that seems endlessly hungry for answers: preferably quick, unambiguous, definitive, once-and-for-all, simple answers. We want to be told what to do, how to solve our problems, how to live our lives to best effect. At work, bosses grind out the old chestnut, “Don’t bring me problems, bring me solutions.” Politicians running for office are expected to come up with the answers to the nation’s greatest difficulties, long before they ever get to the elected position that would allow them to see any of the available, detailed information.

    In our personal lives as well, we want nice, simple recipes for coping. Hence the huge popularity of articles with titles like: “Five simple ways to . . .” or “How to deal with . . . once and for all.”

    But what if I suggested that answers aren’t all they’re expected to be; and that what you need most of all are more questions, even if — especially if — you have no idea how to answer them?

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    Answers too easily prove wrong

    The trouble with answers is that they are quite often wrong: anywhere from totally, hopelessly wrong to just far enough off the right track to produce unexpected future problems. Questions are rarely wrong enough to be useless. Even the wrong questions can lead to unexpected but useful insights. The right question is worth much more than the right answer, since nearly every answer applies only in certain given circumstances, whereas a good question is a good question almost anywhere.

    Science used to be based rigorously on questions, not answers. Every ‘answer’ was judged to be no more than provisional — a theory only — waiting to be disproved by someone with better techniques, more data or greater insight. No area of scientific knowledge was out-of-bounds to questioners; however firmly, or for however long, its theories had been accepted. Sir Isaac Newton supplied the final answer to how the universe worked, until new techniques came along, Einstein arrived, and more than two centuries of scientific ‘knowledge’ was overturned. Now science too is pushed, pressurized and exhorted to produce definite answers, so that the conclusions of research are instantly announced as fact by the media — only to be overturned later by new ‘facts’.

    Answers represent dead ends

    The more definitive and widely accepted the ‘answer’, the more it prevents people from seeing how it will turn out to be wrong. Once you think you know, for a fact, that things work in a particular way — or the answer to problem ‘a’ is always technique ‘b’ — there’s no need to explore any further. Of course, over time, the world changes, but almost nobody looks to see if that affects what they already know for sure — until the unthinkable happens and our nice, simple answers stop working.

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    The world of business is especially prone to relying on widely accepted ‘right’ answers — until they aren’t answers any more. Only then do people run around in a panic trying to find some other way. And when they find one, what do they do? You’ve got it. They quickly stop looking further. Having so many problems to deal with, they gratefully shelve that one as ‘solved’ and forget about it. As one of the guest authors on my Slow Leadership blog explained recently, they play ‘Whack-a-mole Management.’ A problem shows its head; they whack it with some suitable mallet, forget it, and look around to see where the next one will pop up.

    Answers kill creativity

    Creativity is only needed when you don’t know the best way to do something — or suspect the accepted answer isn’t as good as everyone else seems to think. If you truly believe that there is one, right answer to a problem and you already know what it is, what is there to be creative about?

    Questions, of course, are exactly the opposite. They are the life-blood of all creativity. One of the main differences between naturally creative people and the rest is that the creative types are never satisfied with whatever answers they have. They distrust them on principle. Give them an answer and they get cranky and try to prove it isn’t an answer at all. Give them a question, and they’re as happy as a child playing in a sand pit. First they create this answer, only to trample it down and use the ‘sand’ to build another one. What annoys ‘practical’ people about creative types is that they never stop asking questions. What drives creative people wild about ‘practical’ types is that they rarely start.

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    Don’t build your life around what you think you already know

    What takes this topic out of the realm of philosophy and into everyday life is the understanding that any life built around a set of supposedly firm, known answers is like a huge tree in the path of a hurricane. It looks wonderfully solid and unshakeable, but when the winds get wild enough, they are going to snap it into matchwood. With no capacity to bend or change under the onslaught, it either survives until the next attack — perhaps badly damaged — or is destroyed. All it can do is resist and hope for the best.

    People who know the answers in advance — or believe they do — suffer the same fate. They resist or ignore changing circumstances until something comes along that is stronger than they are. Then their carefully constructed, stable lives are ripped up and ruined. With no other options, and little practice in finding any, they are often damaged beyond repair.

    In contrast, the small bushes and saplings bend and twist. Some are uprooted and some are damaged, but most make it through, despite being far, far weaker than the great tree now lying dead and in ruins. Buildings designed to flex can survive earthquakes. Rigid ones collapse.

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    A life is better built around questions

    When you build your life and career around questions, you’re always looking to see how you can find better ways of dealing with whatever events throw at you. Since you don’t assume you already know all the answers, you keep exploring — often finding along the way all kinds of unexpected and wonderful treasures you didn’t know were there. Change is easy and natural. If parts of your life get blown apart, your creativity can quickly get to work to make good the damage. Even in bad times, you probably won’t just survive; you’ll find life’s storms have opened up pathways that weren’t open to you before.

    Here’s one recipe for becoming stronger, wiser and much more able to survive bad times:

    1. Don’t seek to have all the answers; seek out more questions, even if they seem to threaten what you think you know.
    2. Always distrust what answers you have now; they’re probably less firm that they appear to be.
    3. Don’t accept others’ answers, however loudly they parade them as incontrovertible facts; almost nothing out there is as secure as that.
    4. Above all, don’t trot out neat, second-hand solutions. Stick to messy, first-hand problems, ask questions continually and find your own way forward.

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    Last Updated on October 18, 2018

    10 Key Characteristics of a Highly Successful Entrepreneur

    10 Key Characteristics of a Highly Successful Entrepreneur

    When it comes to starting your own business and pursuing your dream of becoming an entrepreneur, it can be advantageous to go all in and embrace the flexibility of finally quitting your day job.

    Keep in mind, though, that it takes a special kind of person to take the business world by storm: a person who has cultivated the key characteristics of entrepreneurial success.

    People with these characteristics are likely to succeed, whereas people without them have difficulty moving forward with even the most brilliant business ideas.

    These characteristics of an entrepreneur are so important that I’ve decided to cover all 10 of them in detail so that you can start your business with your best foot forward.

    1. Successful Entrepreneurs Practice Discipline

    Plenty of business experts claim that you can’t get anywhere as an entrepreneur without vision or creativity, but that’s simply not the truth. Instead, the one quality that no entrepreneur can be successful without is discipline.

    To build an idea into a business, you have to have the discipline to spend time slogging through the least fun parts of running a business (like the bookkeeping), rather than taking that time to do something fun.

    Andrew Carnegie, one of the most financially successful Americans of all time, grew up working dull and difficult jobs in factories. Despite going to bed hungry some nights, he continued doing his best work. He was eventually hired by a railroad company and continued to move up the ladder until starting his own successful businesses. Carnegie is a fine example of an entrepreneur dedicated to discipline and hard work. He truly earned his dreams of prosperity and success.

    When you’re the boss, there’s no one to keep you at work except yourself — and there’s no short-term consequences for skipping out early.

    Sure, if an entrepreneur plays hooky enough he knows that the business just won’t happen, but it’s very hard to convince someone that ‘just this once’ won’t hurt (and to keep ‘just this once’ from becoming a daily occurrence).

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    2. Successful Entrepreneurs Keep Calm

    Things go wrong when you run your own business.

    Most entrepreneurs go through crises with their businesses — and more than a few wind up with outright failures on their hands. But when you’re responsible for a business, you have to be able to keep calm in any situation. Any other reaction — whether you lose your temper or get flustered — compounds the problem.

    Instead, a good entrepreneur must have the ability to keep his cool in an emergency or crisis. It may not make the problem easier to solve, but it certainly won’t make it harder.

    Honestly, losing your calm is a quick path to becoming the kind of person who gives up in the face of adversity. Instead giving in to frustration, remember classic entrepreneur Benjamin Franklin.

    Franklin kept his calm as he experimented and tweaked his inventions again and again in pursuit of success. He didn’t give up during his many failures – he chose to innovate. You can choose innovation, too.

    If an entrepreneur can handle failure without frustration or anger, s/he can move past it to find success.

    3. Successful Entrepreneurs Pay Attention to Details

    Restricting your attention to the big picture can be even more problematic than ‘sweating the small stuff.’

    As an entrepreneur, unless venture capital has magically dropped out of the sky, a small expense can be a killer. It’s attention to detail that can make a small business successful when it has competition and it’s attention to detail that can keep costs down.

    Attention to detail can be difficult to maintain — going over ledgers can be tedious even when you aren’t trying to pay close attention — but keeping your eye on a long-term vision is just asking for a problem to sneak in under a radar.

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    After a business grows, an entrepreneur might be able to hire someone to worry about the details. In the beginning, though, only one person can take responsibility for the details.

    Skeptical about the importance of details? Look no further than Howard Schultz, who grew a small coffee shop called Starbucks into one of the most globally successful coffee businesses in the world through his extreme attention to detail.

    He is famous for taking all aspects of growing a business into account, paying attention not only to financially smart business decisions, but also focusing on socially responsible business decisions. Details can take you far.

    4. Successful Entrepreneurs Embrace Risks

    No entrepreneur has a sure thing, no matter how much money s/he stands to earn on a given product. Even if a product tests well, the market can change, the warehouse can burn down and a whole slew of other misfortune can befall a small business.

    It’s absolutely risky to run a business of your own and while you can get some insurance, it’s not like most investment options. Even worse, if something does go wrong, it’s the entrepreneur’s responsibility — no matter the actual cause. In order to deal with all of that without developing an ulcer, you have to have a good tolerance for risk.

    You don’t need to channel your inner frat boy and take on absolutely stupid risks, but you need to know just how much you can afford to risk — and get a good idea of how likely you are to lose it. If the numbers make you uncomfortable, the risk is too great.

    Embracing risks is essential for growth and additional success, as well. Walt Disney, for example, could have stayed comfortable with his advances in the film and animation industries, but decided to expand his brand with a new dream: a theme park that soared above the competition. Without taking this risk, the incredibly successful Disney theme park empire would never have come about.

    An entrepreneur has to be willing to accept pretty big risks, with some level of comfort.

    5. Successful Entrepreneurs are Balanced

    You can take any characteristic too far. There’s a point at which attention to detail can become obsession or calm can become unemotional response.

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    As an entrepreneur, you have to be able to balance your characteristics, getting the most of them without going over the edge. But balance for an entrepreneur goes far beyond keeping your characteristics in check, though.

    Just as an entrepreneur doesn’t have a boss to keep them at work when necessary, they don’t have one to send them home when they’re done. If you are working for yourself, you have to decide how to balance your work and home life — and if you have a day job to add into the equation, balance just gets more complicated.

    Oprah Winfrey, one of the most successful and influential entrepreneurs out there, understands the importance of balance. Winfrey has a lot going on; she runs her own media kingdom, acts, produces films, publishes print, and more. In an interview with Fast Company,[1] she talks about her efforts to balance priorities and self care, saying that she must ask herself what is truly important in each limited day.

    You may or may not have as much on your plate as Oprah, but learning how to balance whatever you have going on in life will certainly help you farther along down the road as you learn to be a great entrepreneur.

    6. Successful Entrepreneurs are Passionate and Motivated

    In order to develop any of the above characteristics, you must have a foundation of passion. Staying disciplined day after day during the building of your business takes unrivaled motivation.

    Before you start any business, ask yourself if you can sustain true excitement about your idea during even the darkest days ahead of you. If the answer is yes, then good for you! Nurture your natural motivation by taking these action steps throughout your business journey:

    • Commit to making short and long-term goals. Check in with them often to stay on task.
    • Have a plan in place for the inevitable days when you feel discouraged. Make a list of things that will help keep you motivated and focused.
    • Share your ideas with trusted individuals who are just as excited as you are. They will help keep your enthusiasm rolling even when you are feeling down.

    By being prepared for apathetic days and holding fast to your authentic passion, you can actually enjoy your journey to success.

    7. Successful Entrepreneurs Adapt

    Remember this one word: flexibility. Seasoned entrepreneurs know that change is not only a part of life, but also a part of the business world. Expect change and choose to adapt.

    As a new entrepreneur, it will be tempting to cling to your original business plan with no exceptions, even if you notice it isn’t working. Good entrepreneurs know that it’s okay to make smart, informed changes in order to ensure efficiency.

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    8. Successful Entrepreneurs are Marketing and Sales Experts

    No matter what kind of business you are starting, a knowledge of marketing and sales will save you many headaches. A passion for creating a beautiful handmade lifestyle product is not enough to run a successful lifestyle brand; it is critical that you understand key business principles in addition to your natural skills or great product line.

    Not sure how to start? Taking business courses is a great idea, but you can also easily brush up on sales and marketing through free online resources. Check out these 10 Sales Skills Everyone Should Master To Be Successful to begin now.

    9. Successful Entrepreneurs Have Strong Money Management

    Along with sales and marketing skills, money management is a very useful tool in the box of the entrepreneur. Understanding how to best manage your money can be the difference between early success and early failure in the business world.

    If money management isn’t your strongest skill, prepare to hire a financial expert to help you with any tricky business that comes up. Financial guidance and knowledge is never a bad idea.

    10. Successful Entrepreneurs Ask Questions and Continually Improve

    Pride is a natural human quality, but it’s important to humbly conduct some constructive criticism every now and again on both yourself as a leader and your new business as a whole.

    Assess how things are going and be willing to make positive changes if necessary. Here’re 15 ways to cultivate lifelong learning.

    If you are always improving, then how can you ultimately fail?

    The Bottom Line

    Let me remind you of one important fact: the qualities of an entrepreneur listed here are not exclusively available to some people and elusive to others.

    Although some people may have natural strengths and weaknesses, these qualities can be learned by anyone interested in taking up the entrepreneurial challenge. It might not be easy to change old habits, but it is absolutely possible to cultivate these characteristics in yourself.

    Whether you’re a business owner or an aspiring entrepreneur, with hard work, you can train yourself to develop the qualities that truly determine the entrepreneurial spirit and future success.

    Featured photo credit: Unsplash via unsplash.com

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