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Hey, It’s Okay to Cut Your Client List! 5 Ways to Say Goodbye

Hey, It’s Okay to Cut Your Client List! 5 Ways to Say Goodbye
Editor’s Note: This is a guest post from David Neagle. The Million Dollar Income Acceleration Mentor and author of The Millions Within, teaches entrepreneurs and commission-based sales professionals how to quantum leap their current incomes past the 7-figure income level, often in less than 12 months. As a world-class speaker, sales trainer, and success-mindset mentor to some of the globe’s top CEOs, David also privately mentors big decision-makers in their pursuit of quantum success and peace of mind. Did you like this article? Tweet this: “It’s Okay To Cut Your Client List! 5 Ways To Say Goodbye #Neagle”

Most companies’ biggest concern is finding – and keeping – clients and customers. This makes sense: Without customers, there’s nothing for businesses to do.

But what happens when you’re no longer worried about acquiring more business? What should you do when you have too much business, and too many customers, for your resources to handle? It’s a good problem to have, but it’s still a problem. How do you solve it?

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One amusing way to frame the problem is through the scope of a break-up in a romantic relationship. Some of the same “rules” apply to breaking up with customers. After all, the relationship between a company and its customers is just that: a relationship. As we all know, relationships don’t always work out. Here are a few phrases that might ring true:

1.  “You’re too needy.” Overly needy people aren’t just draining in the dating world. As clients, they can actually cost you a lot in time, energy, and productivity. Needy or unproductive clients are the ones who are rarely satisfied with a product or service, despite the quality; they’re the ones who will always find something wrong. The costs of working with someone like this can sometimes outweigh the benefits of even having him as a customer!

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2.  “It’s not you, it’s me.” When you realize you have a very unproductive, needy customer, realize that by letting him go, you can probably solve both your problem and your client’s. Chances are if a client is never satisfied with what you offer, it just isn’t “meant to be.” If he’s constantly acting dissatisfied, realize you’re probably not the best business for his needs. Let him find a business that better fits him, because it isn’t yours. (If you love them, set them free!)

3.  “We can still be friends.” You don’t want to alienate a former or potential client by telling him the business equivalent of “this isn’t working,” and brushing him off. Just like at the end of a romantic relationship with someone you care a great deal for, treat the client with respect. Keep available a list of businesses that offer services similar to yours. When you’re dealing with a customer who’s costing you more than he’s worth, be prepared to offer him another option. Present it in a way that shows you’re looking out for his best interests – and not just turning him away.

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4.  “I’m out of your league.” Don’t be afraid to be selective! This will help you find your ideal clients and reach them more effectively. In other words, it’s more valuable to invest more time and energy in a few ideal clients than in several unproductive ones. First, though, determine who your ideal client base is. You can do this by looking at your current set of clients and asking some questions. “Who are our best clients? What beliefs/values/needs do they have?” This, along with practical factors, like the ability of the client to pay, will help you develop a set of criteria that you can use to determine your “A-list” clients. Once you have that A-list, maintain it by really focusing on those clients’ needs and how you can best meet them. Treat them like a significant other you’d like to keep!

5.  “I know you want me.” When you need to let clients go because of resource limitations, you want to maintain an image of being in high demand, rather than sending the message that, well, you’re unable to expand as a company. How do you do that? Really, the best solution is to avoid the short-on-resources situation in the first place! It’s a very preventable issue. Take time to form the vision of where you want your company to go, and then implement strategies and plans so when an influx of business comes, you’ll be prepared to handle it. Sometimes, there really is enough love to go around.

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Breaking up is hard to do, and the business world is no exception. Focus on the benefits that can be gained by letting go of an unproductive customer. Proceed with caution (don’t break any hearts!), and your relations with clients can stay positive – even if you have to move on.

Featured photo credit:  Two tiny miniature figurines via Shutterstock

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Last Updated on May 23, 2021

10 Best Free Job Apps You Need For Effective Job Hunting

10 Best Free Job Apps You Need For Effective Job Hunting

Seeking for the right job but not sure how to do it in a more effective way?

Try job search apps!

To make the job hunting process easier, I’m recommending 10 best job apps that can help you look for the right match anywhere at any time. The best of all? They’re all free!

1. jobandtalent

jobandtalent

    Great for browsing new jobs as you commute home via subway, bus or carpool, the jobandtalent app is like a Pinterest for job seekers.

    Easily browse, save and revisit job postings from your smartphone and receive notifications about jobs that match your professional qualifications.

    Download it for iOS and Android.

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    2. Jobr

    jobr

      This job hunting app is unique in that it lets you anonymously browse job listings based on your professional resume. If a company that you like also shows an interest in you, the app let’s you chat directly with a company rep. Great for getting your foot in the door and making a memorable impression.

      Download it for iOS.

      3. Monster Job Search

      monster job search

        I’m a big fan of Monster. It’s one of the first job sites employers think of when they want to list a new position online. The Monster Job Search app functions pretty similarly to the normal website, so it’s very easy to use for not-so-tech-savvy job hunters.

        Download it for iOS and Android.

        4. Jobs and Career Search

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        job and career search

          This is a good, simple app for browsing global locations for your next job. With a job index of more than 50,000 jobs listed globally, this app is a good choice if you are moving to a new area and want to line a new job up quickly.

          Download it for iOS.

          5. Hyper Networking Groups

          hyper networking groups

            This job hunting app isn’t so much a job hunting app as it is a connections hunting app. It’s great for learning who’s who in your desired field and forming connections. It also shows you how you and your industry connections are connected via your social networks, so you can follow up with them on your other social sites.

            Download it for iOS.

            6. CardDrop

            CardDrop

              CardDrop is an awesome job hunting app that let’s you digitally drop and pick up virtual business cards. This app is great for helping you make new connections at seminars, interviews, meetings and conferences. You can also attach social media profiles to the cards you pick up or send to enable easier connecting on social networks.

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              Download it for Android and iOS.

              7. Job Interview Questions

              interview questions both

                Okay, so this app looks kind of outdated, but it’s super useful for getting you into the swing of answering any kind of interview question that is thrown your way. The big benefit of using this app is that it explains to you what your interviewers motivations might be for asking you a specific kind of question. Learn what your interviewer is looking for in your answers and be more prepared for the real interview when the time comes.

                Download it for Android.

                8. 101 Interview Questions and Answers

                101 both

                  This app is great because it provides guidance about the kinds of answers you should give for each kind of question. Think of it as an essay rubric but for job interview questions.

                  Download it for Android.

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                  9. Job Interview Question-Answer

                  q and a

                    Feeling confident with your text-answered interview questions but concerned about doing the face-to-face interview? This app prepares you for interacting with your interviewer by simulating an employer asking you questions.

                    You can record your response and see what you look like to the interviewer to understand what movements, vocal pauses, etc. you need to work on.

                    Download this app for iOS and Android.

                    10. HireVue

                    hirevue

                      HireVue is a great job hunting app for those times when your interviewer wants to get some preliminary questions out of the way.

                      When an interested employer wants to interview you, they send you a request via HireVue and you can answer it in your free time, when you’re ready. Your interview might consist of a some FaceTime, some multiple choice questions or open-ended text answers and can be completed and sent to the interviewer when you’re finish.

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                      Download it for Android and iOS.

                      Featured photo credit: Yura Fresh via unsplash.com

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