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5 Things Employees Need to Learn—from You

5 Things Employees Need to Learn—from You

Aloha Readers of Lifehack.org! Leon has graciously invited me to be a guest author here, and I am most appreciative of this wonderful opportunity to share the ideas which add richness yet more simplicity to our lives. As a management coach, and the author Managing with Aloha, you’ll find that what I’ll most often offer you will deal with management, leadership and the reinvention of the workplace at the hands of managers who “get it.” That said, there are nineteen universal business values in the MWA philosophy I am best known for, and they give us the opportunity for a whole-life/best-life approach to the lifehacks we can share. Ultimately, everything is personal, and that includes work.

Reminiscent of my own schooldays, the month of September has long meant one thing for me: Engage the brain in something new and LEARN it. You must be a lifelong learner if you are going to do well in today’s world. Why just survive it, when instead you can make it your own, capturing every fabulous moment of it?

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If you are a manager you must both learn and teach, and you can expect me to speak to you often about how you can be a great coach and mentor. From day one, there are 5 things an employee needs to learn from you, setting the stage for all the higher-level learning you want them to reach for as your coaching relationship with them deepens:

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  1. Why you hired them. Not as a qualified candidate for a job vacancy, but because of the values you share, in your eyes making them perfectly suited to a great working partnership with you. Elevate both their self-esteem and their sense of belonging. Shared values are your common ground, and a business-partner mentality can be your base camp. When employees clearly understand what they were hired to do, all future job objectives become much more meaningful.
  2. How to work with you. Employees can’t read your mind any better than you can read theirs: Tell them straight up what your working style is so they needn’t go through the trial-and-error of figuring it out. Tell them which freedoms they have—and do not have—in pushing the envelope of change and newness with you. There should be no eggshells to tiptoe through: Landmines should be in plain sight.
  3. How to talk to you. Don’t expect they will communicate effectively or completely with you when they haven’t learned enough about you to feel they know you yet, nor have their own “water wings” in the company to feel safe about it. Too many employees feel “put up and shut up” is the wisest strategy, or worse, is expected of them when that’s just not true. (Hot tip: The Daily 5 Minutes is the single best communication tool I can offer you.)
  4. How you expect the customer to be treated, both external customers and internal ones. As far as you’re concerned, exactly what is great customer service? Is the customer always right? —really? Not only must they learn how to work with you (go back to number 2…) they must learn how to work with —and for—the guest and customer, their peers and associates, your suppliers and professional network of relationships. There are ground-rules in all civilized societies: What are yours?
  5. Your vision for the company. Not the canned speech and company line, but what it personally means to YOU, and how you strive to put your personal signature on it. Model the behavior you want to see; set the expectation that you’ll soon ask them what their personal signature will be. Bring the vision into sharper focus. Yes, it’s the future picture, but the future needs to get closer every day, and they’ve got to know it’s in their hands.

More on September Learning right here on Lifehack.org with me, every coming Thursday of this month. On every other day, you can visit me on www.ManagingWithAloha.com. Aloha!
Rosa Say

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Related posts / references:
The Daily 5 Minutes
The Customer is NOT Always Right
Managing with Aloha

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More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

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Last Updated on October 13, 2020

How to Get Promoted When You Feel Stuck in Your Current Position

How to Get Promoted When You Feel Stuck in Your Current Position

Have you been stuck in the same position for too long and don’t really know how to get promoted and advance your career?

Feeling stuck could be caused by a variety of things:

  • Taking a job for the money
  • Staying with an employer that no longer aligns with your values
  • Realizing that you landed yourself in the wrong career
  • Not feeling valued or feeling underutilized
  • Taking a position without a full understanding of the role

There are many other reasons why you may be feeling this way, but let’s focus instead on learning what to do now in order to get unstuck and get promoted

One of the best ways to get promoted is by showing how you add value to your organization. Did you make money, save money, improve a process, or do some other amazing thing? How else might you demonstrate added value?

Let’s dive right in to how to get promoted when you feel stuck in your current position.

1. Be a Mentor

When I supervised students, I used to warm them — tongue in cheek, of course — about getting really good at their job.

“Be careful not to get too good at this, or you’ll never get to do anything else.”

This was my way of pestering them to take on additional challenges or think outside the box, but there is definitely some truth in doing something so well that your manager doesn’t trust anyone else to do it.

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This can get you stuck.

Jo Miller of Be Leaderly shares this insight on when your boss thinks you’re too valuable in your current job:

“Think back to a time when you really enjoyed your current role…You became known for doing your job so well that you built up some strong ‘personal brand’ equity, and people know you as the go-to-person for this particular job. That’s what we call ‘a good problem to have’: you did a really good job of building a positive perception about your suitability for the role, but you may have done ‘too’ good of a job!”[1]

With this in mind, how do you prove to your employer that you can add value by being promoted?

From Miller’s insight, she talks about building your personal brand and becoming known for doing a particular job well. So how can you link that work with a position or project that will earn you a promotion?

Consider leveraging your strengths and skills.

Let’s say that the project you do so well is hiring and training new entry-level employees. You have to post the job listing, read and review resumes, schedule interviews, make hiring decisions, and create the training schedules. These tasks require skills such as employee relations, onboarding, human resources software, performance management, teamwork, collaboration, customer service, and project management. That’s a serious amount of skills!

Are there any team members who can perform these skills? Try delegating and training some of your staff or colleagues to learn your job. There are a number of reasons why this is a good idea:

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  1. Cross-training helps in any situation in the event that there’s an extended illness and the main performer of a certain task is out for a while.
  2. As a mentor to a supervisee or colleague, you empower them to increase their job skills.
  3. You are already beginning to demonstrate that added value to your employer by encouraging your team or peers to learn your job and creating team players.

Now that you’ve trained others to do that work for which you have been so valued, you can see about re-requesting that promotion. Explain how you have saved the company money, encouraged employees to increase their skills, or reinvented that project of yours.

2. Work on Your Mindset

Another reason you may feel stuck in a position is explained through this quote:

“If you feel stuck at a job you used to love, it’s normally you—not the job—who needs to change. The position you got hired for is probably the exact same one you have now. But if you start to dread the work routine, you’re going to focus on the negatives.”[2]

In this situation, you should pursue a conversation with your supervisor and share your thoughts and feelings to help you learn how to get promoted. You can probably get some advice on how to rediscover the aspects of that job you enjoyed, and negotiate either some additional duties or a chance to move up.

Don’t express frustration. Express a desire for more.

Present your case and show your boss or supervisor that you want to be challenged, and you want to move up. You want more responsibility in order to continue moving the company forward. Focus on how you can do that with the skills you have and the positive mindset you’ve cultivated.

3. Improve Your Soft Skills

When was the last time you put focus and effort into upping your game with those soft skills? I’m talking about those seemingly intangible things that make you the experienced professional in your specific job skills[3].

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Use soft skills when learning how to get promoted.

    According to research, improving soft skills can boost productivity and retention 12 percent and deliver a 250 percent return on investment based on higher productivity and retention[4]. Those are only some of the benefits for both you and your employer when you want to learn how to get promoted.

    You can hone these skills and increase your chances of promotion into a leadership role by taking courses or seminars.

    Furthermore, you don’t necessarily need to request funding from your supervisor. There are dozens of online courses being presented by entrepreneurs and authors about these very subjects. Udemy and Creative Live both feature online courses at very reasonable prices. And some come with completion certificates for your portfolio!

    Another way to improve your soft skills is by connecting with an employee at your organization who has a position similar to the one you want.

    Express your desire to move up in the organization, and ask to shadow that person or see if you can sit in on some of their meetings. Offer to take that individual out for coffee and ask what their secret is! Take copious notes, and then immerse yourself in the learning.

    The key here is not to copy your new mentor. Rather, you want to observe, learn, and then adapt according to your strengths.

    4. Develop Your Strategy

    Do you even know specifically why you want to learn how to get promoted? Do you see a future at this company? Do you have a one-year, five-year, or ten-year plan for your career path? How often do you consider your “why” and insure that it aligns with your “what”?

    Sit down and make an old-fashioned pro and con list.

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    Write down every positive aspect of your current job and then every negative one. Which list is longer? Are there any themes present?

    Look at your lists and choose the most exciting pros and the most frustrating cons. Do those two pros make the cons worth it? If you can’t answer that question with a “yes,” then getting promoted at your current organization may not be what you really want[5].

    The two most important days in your life are the day you are born and the day you find out why. —Mark Twain

    Here are some questions to ask yourself:

    • Why do you do what you do?
    • What thrills you about your current job role or career?
    • What does a great day look like?
    • What does success look and feel like beyond the paycheck?
    • How do you want to feel about your impact on the world when you retire?

    Define success to get promoted

      These questions would be great to reflect on in a journal or with your supervisor in your next one-on-one meeting. Or, bring it up with one of your work friends over coffee.

      Final Thoughts

      After considering all of these points and doing your best to learn how to get promoted, what you might find is that being stuck is your choice. Then, you can set yourself on the path of moving up where you are, or moving on to something different.

      Because sometimes the real promotion is finding your life’s purpose.

      More Tips on How to Get Promoted

      Featured photo credit: Razvan Chisu via unsplash.com

      Reference

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