Advertising
Advertising

3 Things You Must Communicate During an Interview

3 Things You Must Communicate During an Interview

There is still a large number of people out there looking for a job. Whether they have a job or not, millions of people are doing the same thing everyone else is doing: going on the internet, posting their resume on the job sites, and applying for jobs. If they’re lucky, their resume will “wow” who ever is reviewing them and they will get moved on to the next round in the process, typically a face-to-face or phone interview.

Are you doing things like everyone else?

A few years ago I submitted my resume to a fairly large organization that had posted an opening on the internet. At the top of my cover letter and resume I put a quote that an industrial psychologist had said about me a few years earlier.

Advertising

Her quote was:

“He is the type who manages to see the bright side of challenging situations. If anything, he may underestimate the level of difficulty a situation might be.”

Advertising

When I received the call from the regional manager, he said he received hundreds of resumes and mine was the only one to catch his eye right away. Eventually he offered me the position.

Don’t be like everyone else!

Starting with your cover letter and resume and moving all the way through your interview process, you must differentiate yourself. There are many ways to do this, but I believe that there are three things you can communicate that will separate you from your competition:

Advertising

  • Focus
  • Stability
  • Profitability

1. You Are Focused

Whether you are applying for a sales position in technology or a customer service position at a call center, you had better be able to articulate your focus in that area. We have a million distractions on a daily basis and distractions are not profitable. You don’t want to give people the feeling you are only there because you just need a job—you want them to believe that you are there because you are really interested in their organization and the opportunity to work with them. Show them that you are focused by researching the company and learning about the opportunity before you talk to them. Again, distractions are not profitable, and if they don’t believe you will be an asset, you will not be considered.

2. You Are Stable

This means you are mentally, emotionally, and physically stable. There are a lot of people who are applying for every job they think they are halfway qualified for simply because they need a job, and their desperation and insecurity comes through in their interviews. There are others who hate their current job, and during their interviews they feel the need to share why they hate it. Both scenarios have insecurity and drama written all over them, which does not communicate stability. Stability equals dependability in the eyes of an employer: if they do not feel you will be dependable, you will not get the job.

Advertising

3. You Are Profitable

At the end of the day, being in business is about profit. Profitability equals survival and growth, so your ability to communicate how you will be profitable for the company will instantly make you stand out. To do this you must first understand how the company makes money.

Next, you must understand how the position you are interviewing for impacts how the organization makes money. If you are interviewing for a sales position, it’s about the amount of revenue you are able to generate. If you are interviewing for a customer service position, it’s about service and keeping your customers happy so they continue to spend money. Directly or indirectly, every single position within an organization is important and impacts profitability. The bottom line is the bottom line, so understand how your role impacts that!

Whether you are unemployed or just seeking other opportunities, your ability to show that you are focused, stable, and profitable can be the difference between landing the ideal position or having to keep on looking.

More by this author

This Is How You Can Raise Confident kids And Keep Your Sanity Rewarded, Punished, or Ignored: What Do You Want to Be? Be Confident In A Way Most People Don’t Know 9 Things You Can Do To Be A Successful Leader in Your 20s 6 Steps To Be Healthy When Traveling

Trending in Work

1 10 Simple Yet Powerful Business Goals to Set This Year 2 13 Characteristics of Highly Successful Entrepreneurs 3 5 Types of Horrible Bosses and How to Beat Them All 4 10 Simple Habits Every Effective Manager Needs to Learn 5 10 Ways To Help Your Employees Have A Healthy Work-Life Balance

Read Next

Advertising
Advertising
Advertising

Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

Advertising

“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

Advertising

The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

Advertising

You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

Advertising

Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

Read Next