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Dealing With a Full Mailbox in Outlook 2010

Dealing With a Full Mailbox in Outlook 2010


    We’ve all seen it. The dreaded “Your mailbox is over the limit.” message.

    This means that not only can you not receive any new mail messages, you can’t send any emails either. This usually happens right at the climax of a very important project. The question is: What can we do about it?

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    You could always ask your email administrator to increase your limits, but that could take some time depending upon how busy they are with other help desk tickets. Below I’ve offered ways to help yourself. Plus, if you’ve already done these steps below, then when you do request the help desk ticket for increasing your limits, you will stand a much better chance of getting them increased.

    Three Solutions

    The first thing that you can do is empty your Deleted Items folder. The following steps are if you are using Outlook, but the concepts work in almost any mail program. Like your trash can at home, if you don’t empty the Deleted Items once in a while, you won’t ever get the space back. Simply right-click on the Deleted Items folder and choose Delete.

    The next one that’s often overlooked is your Sent Items folder. Outlook by default, saves every mail message to your Sent Items folder. Most other mail programs have the same capabilities. What this means is that every single “Hey…what are you doing for lunch?” email is in there. All five years worth of them. You don’t need to hang onto those messages. Go ahead and delete them. This step may take a bit longer than emptying the Deleted Items folder, but it will get the job done as well. You may want to sift through the messages, since there will be some messages that you have sent that you want to retain.

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    The third option is to use the AutoArchive function of Outlook. This one could be an issue for you, since the criteria for most archiving is by date. There are some messages (an annual or biannual contract negotiation with a vendor, for example) that you need to keep. Instead of auto-archiving those, move the messages to another folder manually.

    Outlook is usually configured to store messages on the Exchange server, which is good because you can sign into any PC in your organization and still retrieve your messages. Likewise, you can sign into webmail while you are traveling and still have access to those same messages. Unfortunately, this is where those mailbox limits come into play.

    For less critical mail, create an archive for yourself , since we’ve determined that AutoArchiving may not be the answer.

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    Your Own Personal Email Archive

    The way to do this is to have Outlook open, then go to File > Account Settings. Click on the Data Files tab and click on Add. This will let you create a new .PST file. You can name it anything your want. (I would suggest something along the lines of “2011 Archives” vs. “Personal Folders”, which is the default name. And no, I don’t know how they got PST out of Personal Folders. It’s a mystery to me too…)

    When you go to create the new PST file, you may want to create it in your shared files drive letter (commonly called H: for home, P: for Personal or U: for Users — your mileage may vary depending upon your network administrator.) This will create a new folder icon underneath your normal mailbox icons on the left. Expand this folder and start dragging emails over to the new folder. This folder used to have a limit of 2 GB in size, although you could always create more PST files. In Outlook 2010, they changed its formatting, increasing the limit to 50 GB — more than enough space. (If you need more than 50 GB of email, you have bigger issues than “mailbox full” messages.)

    There are some caveats to this method of archiving. First, this PST file won’t be available to you from machine to machine, unless you saved it to your U: drive. Secondly, if the machine that you put it on gets corrupted or has a hard disk failure, say goodbye to your e-mail (unless it’s backed up…you do have a backup, right? ). Third, your email administrator or your network security may not favor you doing this. If there is a virus in the email system, they can clean the mail servers. If if makes it into your PST file, it’s a whole lot harder to eradicate it. Of course, you should have anti-virus scanning your email as it comes in, but it still is a concern.

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    If this still doesn’t do the trick, then you simply need a larger quota. Doing the steps above will help support your request for more space.

    (Photo credit: White Email Symobls with One Red One via Shutterstock)

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    Last Updated on October 16, 2019

    11 Meeting Scheduler Apps to Boost Your Productivity

    11 Meeting Scheduler Apps to Boost Your Productivity

    Automations are key to improving efficiency. Set the system up right from the beginning and you’ll reduce the amount of no-shows and cancellations.

    Whatever your business is, with automations, meeting scheduler apps do more than just streamline appointment setting. They prime your workflow for maximum results.

    Meeting scheduler apps are awesome if you use them right. Use them wrong and you can look like an arrogant elitist.

    In this article, I will share with you 11 great meeting scheduler apps you can start using today to boost your productivity.

    1. ScheduleOnce

      ScheduleOnce is an industry leader and robust solution. Whether you work alone or have a large team, ScheduleOnce can support you.

      ScheduleOnce allows you to create multiple users and multiple calendars. I use one calendar for booking podcast guests with automations set up to prep my guests for our interview. I use another calendar for strategy sessions and coaching calls.

      ScheduleOnce also has embeddable widgets so you can keep the scheduler inside your own website.

      Starting at $7 a month and a 14 day free trial, ScheduleOnce can fit a variety of needs in business.

      Available on Web

      2. Calendly

        Calendly stands out for its clean, easy to use interface. If you like clean design, Calendly might be your choice. It too has robust automations and integrations for individuals and teams alike.

        You can try Calendly free for 14 days. Their basic plan is free while their most robust plan is only $12 a month.

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        Available on Web | Google Chrome Extension

        3. Assistant.to

          For those who use gmail, Assistant.to is a super simple solution.

          From inside an email, you click on the Assistant.to icon and pick times your free. Assistant.to embeds the times directly into the email so the recipient can quickly pick a time that works for them.

          While it doesn’t have all the bells and whistles of apps like Calendly or ScheduleOnce, Assistant.to is completely free.

          Available on Web

          4. Acuityscheduling

            Acuity is a robust meeting scheduler very similar to ScheduleOnce. It integrates with CRMs, Email Marketing platforms, Analytics tools and accounting software.

            It comes with a 14 day free trial. They have a free solo account but if you want the benefit of the integrations, you’ll start as low as $15 a month and can cost up to $50 a month.

            Available on Web | iOS | Android

            5. Pick

              Built for simplicity, Pick is direct and easy to use. You can create your own url extension like pick.co/yournamehere and it integrates with Google calendar and Office 365.

              At $3 a month, this is a great tool for quick scheduling.

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              Available on Web

              6. X.ai

                For those who are early adopters of AI, this may be the solution for you. X.ai created two AI assistants they call Amy and Andrew Ingram. After setting up your account you simply CC them on your emails with the person you’re wanting to schedule and the AI assistants will email your guests from there until your appointment is set.

                This type of scheduler feels more personal because of the dialogue. There are stories on their site of people thinking Amy and Andrew are real people. X.ai integrates with Google, Office 365 and Outlook.

                Starting at $29 a month for an Individual account and $39 a month per user for a Team account, Amy and Andrew are ready to schedule meetings for you. Want to try it out first? They do have a free trial.

                Available on Web

                7. YouCanBook.me

                  is another competitive solution for scheduling meetings online. You can manage the calendars of your entire team, configure booking forms, and integrate with your calendar.

                  They have a free account branded with their company name or you can have some control over your branding and appearance at $10 a month for all their features. Either way, this company is worth a look.

                  Available on Web

                  8. Doodle

                    Doodle is unique in the space of meeting schedulers because it helps groups of people find a time to meet that works for everyone.

                    It integrates with your calendar and allows you to send a poll to all invited. Once people vote on the poll you can see which time works best for everyone.

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                    You can also run polls for food preferences if you’re scheduling a lunch meeting or a section of town if people are coming from all over.

                    While there is a free account, you’ll unlock it’s potential starting at $39 per year.

                    Available on Web | iOS | Android

                    9. WhenAvailable

                      WhenAvailable is another scheduler that works for groups of people. You can use it to schedule a pickup game of basketball, decide on your next book club or book your family reunion.

                      Their free account allows up to 20 guests, unlimited events and one contact group. For $15 a year you unlock all the goodies including reminders and chat messages.

                      Available on Web

                      10. Rally

                        Like Doodle and WhenAvailable, Rallly is helpful for scheduling meetings and events with multiple people involved. You create a poll and everyone votes. It’s quick and easy.

                        Unlike Doodle, it doesn’t have as many features, but it’s entirely free.

                        Available on Web

                        11. NeedtoMeet

                          Finishing strong, NeedtoMeet is our last app that allows you to schedule meetings or events for multiple people. It has mobile apps, custom urls, easy polling, notifications and commenting.

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                          NeedtoMeet also allows 1:1 Meetings for things like performance reviews for your whole team. You send out the your calendar slots to your team and they can only pick 1 slot, minimizing the amount of emails and scheduling you have to coordinate.

                          While they have a free account, you can unlock all features for only $19 a year.

                          Available on Web

                          Bonus: Don’t Make These Common Mistakes When Using Meeting Schedulers

                          In the excitement of streamlining your scheduling process, it can be easy to forget the feelings of those you’re inviting to meet. I know. I’ve done this.

                          To say “Hey, schedule time on my calendar” feels colder than “Hey, here’s my calendar. To avoid all the back and forth, pick a time that works best for you.”

                          Always make sure to frame your invite with your scheduler app with the benefit to them and why we’re doing it this way rather than the old fashioned, personal way.

                          A little finesse goes a long way. Without it, you risk seeming transactional and cold.

                          Some meeting scheduler widgets you can embed in your site can take a couple seconds to load. If you go this route, make sure there’s text just above the widget that lets your guest know the calendar will appear below and to wait for it to load.

                          If you use an online meeting tool like Zoom, it’s also important to explicitly let them know the meeting will take place on Zoom and include the Zoom link in the email reminder. Many make the mistake of not clarifying where the meeting will actually take place which can create last minute chaos at the time of the meeting.

                          Should you require special settings, like ethernet, external mics or lighting, let your guests know that on your thank you page and reminder emails so they are prepared for the meeting and you end up with the best meeting possible.

                          With clear communication in your automation, your meeting scheduler tools can almost perform like a virtual assistant for a fraction of the cost, or free, depending on the app you choose.

                          The Bottom Line

                          Meeting scheduler apps are diverse in features and unique in design. Before committing to one and realizing it’s not a fit, I recommend exploring which 3 might best fit you and then doing a trial with each of them at the same time so that you can see how they feel as you use them side by side.

                          Scheduling meetings the old fashioned way can be tedious. Conversely, finding a scheduling app that works seamlessly in the background is heavenly.

                          Like cell phones, meeting scheduler apps are moving from a nice-to-have luxury to must-have necessity in the lives of productive people. As you explore your options, stay true to your brand and the tools that have worked well for you to this point and simply find a meeting scheduler app that plays well with what you have created.

                          Featured photo credit: rawpixel via unsplash.com

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