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Ask the Entrepreneurs: 6 Pieces of Online Software That Your Tech Team Will Benefit From Using

Ask the Entrepreneurs: 6 Pieces of Online Software That Your Tech Team Will Benefit From Using

Ask The Entrepreneurs is a regular series where members of the Young Entrepreneur Council are asked a single question that aims to help Lifehack readers level up their own lives, whether in a area of management, communication, business or life in general.

Here’s the question posed in this edition of Ask The Entrepreneurs:

“What online software has your technology team benefited from the most in order to track and fix bugs, errors, and other web based issues?”

1. MantisBT

Andrew Schrage

    MantisBT is free software that works on a variety of databases including MySQL, PostgreSQL, and MS SQL, and also works with just about any web browser. It improves project efficiency, is simple to install and administer, and is easy for end-users to work with also.

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    Andrew Schrage, Money Crashers Personal Finance

    2. GitHub

    Peter Baumgartner

      We’re huge fans of GitHub. It is the central repository for all our code and gives everyone an easy place to view and comment on each others code. Its “pull requests” feature has dramatically changed our development process for the better. It lets us easily do code reviews and spot checks on tough code without having to implement a formal review procedure.

      Peter Baumgartner, Lincoln Loop

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      3. JIRA

      Robert Castaneda

        Atlassian JIRA hands down, it lets us track all of this, but also has the ability to scale up to thousands of users and run locally if ever we need that. Also, it is used by tens of thousands of enterprise companies which means that many of our target customer base also use the software and we don’t have to give them another web 2.0 technology to sign up to.

        Robert Castaneda, ServiceRocket

        4. Pivotal Tracker

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        Brandon Wu

          With a small team juggling multiple projects, we need a tool that allows us to be fast and adaptable. We love Pivotal Tracker for it’s extremely responsive control and an UI that gives us a quick overview of the project.

          Brandon Wu, Studio Pepwuper

           

          5. Consider UserVoice

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          doreen-bloch

            UserVoice is a phenomenal plug-in widget for websites to collect user feedback in real-time and track the progress of addressing users’ concerns. While UserVoice’s tools don’t enable code-commits, they have tools in the app that enable an Admin to escalate user feedback as a bug and track the progress of these tickets. I highly recommend checking out UserVoice’s tools for easy-to-use bug tracking.

            Doreen Bloch, Poshly Inc.

            6. HipChat

            Michael Mayernick

              When an issue requires collaborative debugging, nothing is better than HipChat. There, several team members can work through ideas on the problem, post code snippets and share screenshots in a live chat. Best of all, each chat is saved and searchable, so other team members can look back at the full conversation anytime.

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              Michael Mayernick, Spinnakr

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              Last Updated on December 18, 2020

              Can Technology have Biases Like Humans?

              Can Technology have Biases Like Humans?

              Technology has taken a vantage leap in providing solutions for man. Before now, technology used to appear complex and would require a great deal of expertise to handle solutions available. Today, we have technology applicable in the simplest human activities as smart products with intelligent algorithms powering them as they make error-free judgments and provide intelligent and analytic solutions.

              Does technology have all the answers?

              This article from Credit Suisse, tells us that technology does not have all the answers because it has been found to exhibit “similar biases,” as humans. No one can discredit the impact of technology, but it is not totally free of human input and this is the reason we experience these biases in many areas we have technology holding foot.

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              Creating technological solutions transparently

              This article suggests that the process of creating technological solutions be made transparent and subject to contribution from many people who would end up as users of the product – male, female, young, old, learned, unlearned and all other preferences as we have them. It also underscores the importance of having women on product development teams. This approach is not sure to eliminate all forms of bias, but it is a good way to start in order to appraise the full benefits of technology.

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              Technology as the connecting tool

              Technology so far has been a major connecting tool amongst us humans. It is used and appreciated by all regardless of race, language and sex. In order to keep it less subjective to these arguments about human biases. I believe we should gather opinions on products and solutions before making them available to the public. This could be done by gathering input from intended target users and receiving feedback across the stages of production.

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              “Recognizing the problem is a start…success will depend on inclusive technologies that meet this vast untapped market.” This cannot be more apt especially at a time when we look up to technology for solutions. We should not muzzle our progress with technology by battling algorithm bias. The first way to avoid this battle is by reading this article here.

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