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6 Web-based CRM Applications Side-by-Side

6 Web-based CRM Applications Side-by-Side

    Customer relationship management software is important for businesses that are both small and large. Freelancers and small businesses need such a system as much as large businesses and enterprises do. Well, maybe you need it a bit more if you have millions of customers, but that said: managing your customer relationships is not only tricky and often complicated, it’s essential to running a successful business.

    Software makes such a complicated and time-consuming aspect of your business easier to handle and more efficient. There are many web-based CRM applications available, so let’s take a look at a few of the options available to you.

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    Highrise

    Highrise is the popular CRM from 37signals, developers of many other popular productivity web apps. There’s no free option, and the prices are a bit marked up – you’re probably paying for the storage space more than anything. Perhaps they’re only targeting enterprise users, but for my uses I’d only want to plonk down for a plan if it had more power than the cheapest option while costing less than the $50/month option.

    Highrise’s main features are a shared company address book, built-in task management, contact histories and cases, which allows you to keep case notes on a contact, along with other files.

    PipelineDeals

    PipelineDeals delivers a sigh of relief with a monthly cost of $15 per user, and unlimited data storage is included in that price. PipelineDeals is very sales-oriented, as the name implies, focusing on tracking your sales, keeping a sales calendar, tracking your leads and organizing sales documents, so if you’re in a sales environment this may be one for you to look at. They talk about your sales pipeline a lot too. Who would’ve guessed?

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    Salesforce

    Salesforce is perhaps the most popular CRM in the field, and prices start at $9 a month and go up higher than you can count. There’s also a pretty restricted free account called Personal Edition, which infers that it’s useless for anything business-related. Salesforce tries to integrate the process of managing customer relations with the process of funneling new leads into the system, using Google AdWords integration.

    While it’s popular and quite powerful (and the fact you can manage AdWords campaigns from the app is enticing), it’s another CRM that is highly focused on making sales and not so much on customer relations management.

    Oracle CRM On Demand

    Oracle’s CRM On Demand starts at $70 a month per user. What you get for that $70 is not incredibly clear, with a convoluted website design that makes finding decent information difficult, and copy that’s just badly written. Oracle has some built-in analytics tools and call center integration features that will make it more useful to quite large businesses.

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    I couldn’t find any sign of whether data storage was limited or unlimited, and the website claims that the app requires “Microsoft Windows compatibility.” What kind of a hosted CRM requires you to be on Windows?

    Unfortunately, when a web application’s sales pages are poorly designed, it’s a good indicator that the web app itself is just as bad.

    SugarCRM

    SugarCRM has an on-premise product, but we’re looking at hosted CRMs, so I’m going to look solely at their hosted option, Sugar On-Demand. The cheapest option is $40 a month and will allow you 300 users, though it requires an annual commitment. It also demands that you have five users or more, which is a fairly odd and restrictive move (as if the requirement for an annual commitment was not enough).

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    That said, SugarCRM seems to have a better balance between sales and marketing than some of the other options that focused far too much on one or the other to be an effective CRM. Furthermore, part of customer relationship management is good customer support, and SugarCRM is one of the few hosted options that offers decent customer support features.

    Zoho CRM

    From a perspective of price, Zoho CRM offers one of the best deals. The first three users are free, and after that, the prices are $12 and $25 per user per month for the Professional and Enterprise Editions respectively. The free edition isn’t lacking all that much from the paid versions; it doesn’t let you send email marketing material and there’s no SSL. There are a few other disabled features, but aside from that it’s fairly intact.

    Zoho does a good job of balancing the marketing, sales and support triad, and includes an inventory management system that integrates with the sales process — this obviously prevents any embarassing sales of a product that is out of stock.

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    Joel Falconer

    Editor, content marketer, product manager and writer with 12+ years of experience in the startup, design and tech digital media industries.

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    Last Updated on November 5, 2019

    5 Best Language Learning Apps to Master a New Language

    5 Best Language Learning Apps to Master a New Language

    Learning a new language is no easy feat. While a language instructor is irreplaceable, language learning apps have come to revolutionize a lot of things and it has made language learning much easier. Compared to language learning websites, apps offer a more interactive experience to learn a new language.

    The following language learning apps are the top recommended apps for your language learning needs:

    1. Duolingo

      Duolingo is a very successful app that merged gamification and language learning. According to Expanded Ramblings, the app now counts with 300 million users.

      Duolingo offers a unique concept, an easy-to-use app and is a great app to accompany your language acquisition journey. The courses are created by native speakers, so this is not data or algorithm-based.

      The app is free and has the upgrade options with Duolingo Plus for $9.99, which are add free lessons. The mobile app offers 25 languages and is popular for English-speaking learners learning other languages.

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      Download the app

      2. HelloTalk

        HelloTalk aims to facilitate speaking practice and eliminate the stresses of a real-time and life conversation. The app allows users to connect to native speakers and has a WhatsApp like chat that imitates its interface.

        There is a perk to this app. The same native speakers available also want to make an even exchange and learn your target language, so engagement is the name of the game.

        What’s more, the app has integrated translation function that bypasses the difficulties of sending a message with a missing word and instead fills in the gap.

        Download the app

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        3. Mindsnacks

          Remember that Duolingo has integrated gamification in language learning? Well, Mindsnacks takes the concept to another level. There is an extensive list of languages available within the app comes with eight to nine games designed to learn grammar, vocabulary listening.

          You will also be able to visualize your progress since the app integrates monitoring capabilities. The layout and interface is nothing short of enjoyable, cheerful and charming.

          Download the app

          4. Busuu

            Bussu is a social language learning app. It is available on the web, Android, and iOS. It currently supports 12 languages and is free.

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            The functionality allows users to learn words, simple dialogues and questions related to the conversations. In addition, the dialogues are recorded by native speakers, which brings you close to the language learning experience.

            When you upgrade, you unlock important features including course materials. The subscription is $17 a month.

            Download the app

            5. Babbel

              Babbel is a subscription-based service founded in 2008. According to LinguaLift, it is a paid cousing of Duolingo. The free version comes with 40 classes, and does not require you to invest any money.

              Each of the classes starts with with a sequential teaching of vocabulary with the help of pictures. The courses are tailor made and adapted to the students’ level, allowing the learning to be adjusted accordingly.

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              If you started learning a language and stopped, Babbel will help you pick up where you started.

              Download the app

              Takeaways

              All the apps recommended are tailored for different needs, whether you’re beginning to learn a language or trying to pick back up one. All of them are designed by real-life native speakers and so provide you with a more concrete learning experience.

              Since these apps are designed to adapt to different kinds of learning styles, do check out which one is the most suitable for you.

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              Featured photo credit: Yura Fresh via unsplash.com

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