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Your Favorite Productivity Books

Your Favorite Productivity Books
Productivity Books Recommendations

    Last week, I asked you to recommend your favorite productivity book to a friend or colleague you saw struggling to keep on top of thing. You responded with several great suggestions which I’ll recap below.

    Of course, the idea was somewhat contrived — hopefully you don’t go around handing out book recommendations to everyone you see struggling (unless you’re that guy). Sometimes we offer a little tip, a piece of advice culled from some book or from our own experience, or at the other extreme we might suggest an organization coach. And, of course, reading about productivity and organization isn’t for everyone; you may know people who would be better served by a video, a lecture, or a workshop.

    Still, I think it’s an interesting question to launch our “We Ask, You Answer” series with, since many of us read a variety of books seeking advice on productivity, organization, and overall life success. I half expected a string of responses saying the same thing — David Allen’s Getting Things Done — but I was pleasantly surprised at the range of books people recommended.

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    I (foolishly?) promised to offer my own favorite in my follow-up post, and I’ve spent the last week thinking of what I could offer here. My post on Charles Mingus’ Beneath the Underdog, Improvise Like a Jazz Musician, was one outcome of that process, as I pushed myself to think creatively about the limits of the genre of personal productivity literature. But I’d hardly recommend Beneath the Underdog to anyone struggling to get a grip on a runaway schedule! It’s a brilliant piece of work, but not exactly down-to-earth advice.

    Instead, I have to pick exactly what I was afraid everyone else would pick: Getting Things Done. Personal honesty precludes any other choice, since I actually have given copies of GTD to three people. It’s not the system, though — I don’t practice anything all that close to “orthodox” GTD. What I like about Allen’s book is the matter-of-fact, common sense way he approaches the problem of personal productivity. The core message of Getting Things Done is, in my estimation:

    We all have a bunch of stuff to do, and it doesn’t take a rocket scientists to wrangle it all into some sort of order. So stop worrying so much about keeping track of everything; write it down, and do it.

    The rest is, as they say, commentary. The tickler file, the inboxes, the 2-minute rule, the contexts, the someday/maybe list, the 10,000/20,000/30,000/etc. foot views, all of it. The main problem I see others dealing with, and the problem Allen directly deals with, is the anxiety people face when they begin to feel overwhelmed and start doubting whether they’re keeping on top of all their obligations.

    Several of you (Justin Prud’homme, Ravindran, Jens Poder, and Chat) agreed, at least about the book if not about the reasons. Justin also recommended Allen’s follow-up, Ready for Anything, a collection of 52 meditations/advices that expand ideas brought up in Getting Things Done. Chat bought a copy of GTD for her mother for Christmas (hopefully mom doesn’t read lifehack! At least, not until Christmas…), agreeing that it’s not the whole system that’s important but the approach to remembering and prioritizing tasks that makes the biggest impact in many people’s lives.

    Jens Poder made an interesting and, I think, useful distinction between “personal leadership” and “personal efficiency”, recommending GTD to people who need to get a grip on their personal organizational habits and Steven Covey’s The 7 Habits of Effective People for people whose issues lay less in getting things done and more in creating and implementing a vision. Vamsi agreed with Jens’ recommendation, calling 7 Habits “the bible” of personal productivity.

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    As Jens says, GTD and 7 Habits are “the usual suspects”, but for good reason: many people have found their lives improved by reading these books and following the principles Allen and Covey outline. But they are far from being the only books out there, and you came up with lots of other books offering different strategies and different philosophies for taking charge of your out-of-control life. Some of these I’ve read, but many I had not only not read but had never even heard of, so it was doubly interesting for me to read your responses.

    Teknitis and Kevin X both recommended lifehack contributor Leo Babauta’s new e-book Zen to Done, which offers a “boiled down” take on the GTD system, with a few twists. I’m just starting to read this, and will offer a full review here at lifehack later on. If you’ve read Leo’s work, though, either here or at his blog Zen Habits, you know that Leo has a likeable and approachable writing voice and a real kind of wisdom in his writings; Zen to Done looks to be more of the same, focused tightly around the question of personal productivity habits.

    Another book with multiple recommendations was Neil Fiore’s The Now Habit, which drew attention from both KRS and Jan. Fiore’s approach deals with some of the underlying issues that cause us to overload ourselves with work and then procrastinate getting it done; as KRS says, you have to deal with this stuff before any system is going to have much of a result.

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    Both Kevin and RDH recommended Timothy Ferris’ The 4-Hour Work Week, which runs a close runner-up for the top place on my own list. Ferris is a remarkable character, and has managed to free up his life so that he can follow his own muse, wherever it leads him, while still making a decent living. Central to his book is the idea of mini-retirements — why work your whole life for a retirement you’re too old to enjoy, when you can explore the world now and still earn enough to live well. 4HWW is definitely inspirational, and a must-read in my opinion for anyone with an entrepreneurial spirit.

    Rounding up the rest of the titles, we have:

    • 101 Ways to have a Business and a Life by Andrew Griffiths. Tully recommended this, saying it has “plenty of practical stuff for business owners and consultants”.
    • Time Power by Charles R Hobbs. Charles says Hobbs encourages a process of “firmly establishing ‘unifying principles’, developing goals which have ‘congruity’ with these principles, and applying a ‘concentration of power’ to work those things which are most important”. Apparently this one is out of print, but nowadays there’s plenty of ways to get your hands on an out-of-print book.
    • Steve recommended his own article How to Supercharge Your Productivity.
    • The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal by Jim Loehr and Tony Schwartz. According to Marie, who recommended this one, Loehr and Schwartz remind us that it’s not only ok to slow down and take a breath once in a while, but that it’s crucial!
    • TexasEx94 recommends Seize the Workday and Total Workday Control by Michael Linenberger; Craig Huggart seconds the recommendation for Total Workday Control, calling it “the best book on getting up to speed quickly with the Getting Things Done system”.
    • Glenn recommends The Effective Executive by Peter Drucker for anyone in management. I haven’t read this one, but am currently working my way through The Daily Drucker, a collection of quotes, tips, and observations on working more effectively. There’s a lot of good stuff there, which is about what you’d expect from a man who lived and worked for nearly a century.
    • Sangreal recommends two books by Mark Foster: Get Everything Done and Still Have Time To Play for the person who’s drowning and needs an immediate lifeline, and Do It Tomorrow for the person who’s not quite buried but needs a little push to get the most out of their days.
    • Sangreal also made the seemingly odd recommendation of books on organization for people with ADHD. I actually picked up a book for ADHD sufferers by accident at the library one time, and to be honest, there was quite a lot of good advice there. More and more, we live in an “ADHD world”, so even if you’re not an “official” ADHD patient, much of the advice that applies to them is likely to apply to you as well.
    • And last but not least, L.H. suggests we have a look at Tony Robbins’ Time of your Life.

    Thanks to everyone for their recommendations — there’s a lot here to expand the personal productivity bookshelf of any GTD’er, and with Christmas coming up and Hannukah already well underway, perhaps this list will give you some ideas for gifts for your own frazzled friends and family members!

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    Last Updated on January 6, 2021

    14 Ideas on How to Measure Productivity to Make Progress

    14 Ideas on How to Measure Productivity to Make Progress

    Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

    In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

    For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

    For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

    Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

    Knowing this information we can now better determine what course of action to take with salesperson #1.

    Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

    How to Measure Productivity With Management Techniques

    Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

    1. Identify Long and Short-Term Goals

    Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

    For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

    2. Break Down Goals Into Smaller Weekly Objectives

    Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

    Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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    Productivity = number of new customers ÷ number of sales calls made

    3. Create a System

    Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

    This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

    You can do the same thing and just adapt it to your business.

    Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

    Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

    4. Evaluate, Evaluate, Evaluate!

    We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

    If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

    Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

    Just remember that you and your management style contribute directly to your employees’ productivity.

    5. Use a Ratings Scale

    Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

    Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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    It’s also a good way to track long-term progress and growth in areas that need improvement.

    6. Hire “Mystery Shoppers”

    This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

    You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

    You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

    7. Offer Feedback Forms

    Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

    First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

    Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

    You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

    8. Track Cost Effectiveness

    This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

    Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

    Having this information is very useful in forecasting expenses and estimating budgets.

    9. Use Self-Evaluations

    Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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    Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

    10. Monitor Time Management

    This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

    Time Management Tips to Improve Productivity

      The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

      While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

      11. Analyze New Customer Acquisition

      We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

      Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

      For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

      Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

      Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

      From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

      12. Utilize Peer Feedback

      This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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      Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

      Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

      It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

      13. Encourage Innovation and Don’t Penalize Failure

      When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

      Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

      Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

      14. Use an External Evaluator

      Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

      They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

      While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

      Final Thoughts

      These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

      The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

      The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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      Featured photo credit: William Iven via unsplash.com

      Reference

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