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The Ultimate Productivity Tool: Why I Have to Test It in 2013

The Ultimate Productivity Tool: Why I Have to Test It in 2013
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Structure, process, and productivity tools are four of my favourite words. I make happy places for teams inside of these—as a productivity specialist, I thrive on walking into chaos and creating order.

Over the years of working with numerous companies, the single biggest challenge that I have come up against is the reality that most businesses are built around a collection of email in-boxes belonging to its team members. If I am lucky, those in-boxes have folders and labels attached to them, but this is rarely the case.

The problem is that a collection of in-boxes is not an open system. An open system is characterised by transparency in communication and a flat approach to team structures, which makes blame-shifting very hard to do. Closed systems, on the other hand, are not transparent and lean towards a hierarchical team structure. Closed systems are ultimately counter-productive: they slow work down; they make finding information harder than it needs to be; they make communication impersonal and difficult; they make blame-shifting easy.

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Stop-Gap Measures and Real Solutions

With the arrival of social everything, business has changed to a wide open system, but people aren’t adapting at a fast enough pace. To combat this I generally organise teams around open-system productivity tools which meet specific business needs such as implementing the following:

  • CRM tools for managing sales
  • Project management tools for assisting internal business projects and external client projects
  • Collaboration tools for managing virtual teams
  • Accounting tools for managing financial processes
  • List tools for managing personal accountability within teams

Implementing all of these is only a stop-gap measure, though: doing so meets a specific need within the business, but by implementing systems that address specific needs, you are still creating walls because these systems don’t talk to each other. On a global scale this means that big businesses that are able to implement systems like SAP still have a competitive edge over a smaller, more agile business because SAP has modules and those modules talk to each other.

In comes Podio and the open-system, productivity-loving nerd in me gets very excited.

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A Solution

Podio is a cloud tool that can be used to manage the following areas:

  • Virtual office
  • Project management
  • CRM and Sales
  • HR
  • Finance
  • Meetings
  • Lists
  • Software development
  • Event management
  • Marketing
  • Product development
  • Customer management

Podio is built around a basic workspace that is highly customisable to suit your team and business. This tool has made it very easy for businesses to select workspaces that are already set up and built around specific types of businesses: for example, there are workspaces specifically for HR teams, or development teams.

Podio is highly customisable because of  its own app marketplace, where you can either install or build your own apps that meet specific needs within your business. This app marketplace is arranged in two ways:

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  • Around business clusters such as law, fashion, travel, healthcare etc.
  • Around functional business requirements such as HR, IT, marketing, finance, legal, and the like.

Why Open Systems Are Important For The Future:

Open productivity tools such as Podio, which allow for transparent business communication and workflow across the entire organisation, are important because the cloud and new media technologies mean greater competition with faster disruption. This in turn means that every small business owner needs to have their systems talking to each other to ensure a competitive edge in all respects. Tools that do not allow for this cross-pollination between business functions will eventually die. If finance doesn’t know what development is doing, and development doesn’t know what editorial is doing, you have an unhealthy ecosystem. It really is that simple.

The Implications

The implications of a productivity tool like Podio are far-reaching and numerous, but the most important implication is what will happen to the individual in the workforce: gone are the days where single-domain knowledge was enough to remain competitive in one’s career. We are now in the age where strategic thinking/planning is something that every person will need to learn, and quickly. Every individual in the workplace will need to know the basics about all business functions to be able to function and work collectively in open-system productivity tools like Podio. If marketing can see what finance is doing and development and editorial are working closely together, then marketing and finance need to understand each other, and development and editorial should be singing off the same hymn sheet.

I look forward to introducing Podio to my team and to my clients. Here’s to an open system world that looks very different to the in-box world we have gotten ourselves so used to. I look forward to thinking outside this box.

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Featured photo credit:  Hard working on documents business woman via Shutterstock

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Last Updated on July 21, 2021

The Importance of Reminders (And How to Make a Reminder Work)

The Importance of Reminders (And How to Make a Reminder Work)
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No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system.”[1]

A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

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From Creating Reminders to Building Habits

A habit is any act we engage in automatically without thinking about it.

For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

That quick game Frogger to “loosen you up” before you get working, that always ends up being 6 hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

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The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

The Wonderful Thing About Triggers — Reminders

A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

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But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

How to Make a Reminder Works for You

Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

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Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

More on Building Habits

Featured photo credit: Unsplash via unsplash.com

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Reference

[1] Getting Things Done: Trusted System

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