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The One Mind Shift To Rule Them All: Everything is a Deliverable

The One Mind Shift To Rule Them All: Everything is a Deliverable

One my first weeks on the job as a consultant, I was on a conference call with my boss and a client and spontaneously recommended a program that would add a significant amount of work for my company. Since we billed clients at a flat rate, it seemed I had just added a bunch of work that we wouldn’t be getting paid for.

“Nonsense,” said the director I was working under. All I did was add a deliverable, which was a good thing. It helped justify our fee.

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Years later, that lesson in consulting has infiltrated my entire approach to work and productivity. Treating all your work as a series of deliverables will shift the way you think about getting things done. Instead of task lists, you will have lists of deliverables. Instead of priorities, you will have your top one or two deliverables. At the end of every meeting, instead of action items, you will have generated a list of deliverables.

The power of thinking in deliverables

Why is thinking in terms of deliverables so powerful? Because it forces you to spend your time working toward concrete goals and in the service of getting stuff done. This holds true whether you’re a consultant or an employee.

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As a PR consultant or an employee in charge of media relations, for example, you may be tempted to spend time reading the news, monitoring twitter, or searching for new media targets. This is a good way to let four hours pass without actually getting anything done. What would you say to your client to justify the time you spent doing that? The answer is to think in terms of a deliverable: compile list of ten top media targets or engage five key industry influencers on Twitter. Thinking in these terms not only ensures you have something to show for time spent at your desk, but it justifies in writing the money your client is spending on you.

As an employee, being sure to always work off a list of deliverables will help justify your pay check, besides giving you ample fodder for reporting. You’ll never walk into another department meeting or employee review and struggle to explain what you’ve been doing with your time. More than anything, getting into the habit of thinking in terms of deliverables will focus your mind on tasks rather than on busywork.

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Turning busywork into important work

And yet, even busywork like replying to email can morph itself into concrete a deliverable if you become practiced at it. By one estimate, your average office worker spends 650 hours a year on email. That’s more than 16 work weeks worth of email checking. Of course it’s become common practice to admonish workers that constantly checking email will sabotage your productivity, but what if instead of checking email, you gave yourself a deliverable: send feedback and edits back to designer. All of a sudden you’ve turned what is probably a little bit of back and forth email into a concrete deliverable, something you can report on and check off as accomplished.

To put this mind shift into action, start a spreadsheet. If you’re a consultant, put all your clients on one page, and underneath each one brainstorm the deliverables you need to get done for the week. If you’re an employee, the process is the same, but perhaps instead of dividing deliverables by client, you’ll want to divide them by area of responsibility. Add a column for due-dates if your deliverables are time sensitive. As the week progresses, you will likely add to-dos to the list, such as action items captured after a meeting. Put checks next to the deliverables as you complete them. At the end of the week, you should be able to scan through the spreadsheet and get a good sense of what you got done. Things left undone get carried over to the next week.

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And always remember: if it’s not something you can write down as a deliverable and feel comfortable including on a monthly report to your client or boss, then maybe it’s probably not as important as you think.

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Last Updated on March 25, 2020

How Do You Change a Habit (According to Psychology)

How Do You Change a Habit (According to Psychology)

Habits are hard to kill, and rightly so. They are a part and parcel of your personality traits and mold your character.

However, habits are not always something over-the-top and quirky enough to get noticed. Think of subtle habits like tapping fingers when you are nervous and humming songs while you drive. These are nothing but ingrained habits that you may not realize easily.

Just take a few minutes and think of something specific that you do all the time. You will notice how it has become a habit for you without any explicit realization. Everything you do on a daily basis starting with your morning routine, lunch preferences to exercise routines are all habits.

Habits mostly form from life experiences and certain observed behaviors, not all of them are healthy. Habitual smoking can be dangerous to your health. Similarly, a habit could also make you lose out on enjoying something to its best – like how some people just cannot stop swaying their bodies when delivering a speech.

Thus, there could be a few habits that you would want to change about yourself. But changing habits is not as easy as it seems.

In this article, you will learn why it isn’t easy to build new habits, and how to change habits.

What Makes It Hard To Change A Habit?

To want to change a particular habit means to change something very fundamental about your behavior.[1] Hence, it’s necessary to understand how habits actually form and why they are so difficult to actually get out of.

The Biology

Habits form in a place what we call the subconscious mind in our brain.[2]

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Our brains have two modes of operation. The first one is an automatic pilot kind of system that is fast and works on reflexes often. It is what we call the subconscious part. This is the part that is associated with everything that comes naturally to you.

The second mode is the conscious mode where every action and decision is well thought out and follows a controlled way of thinking.

A fine example to distinguish both would be to consider yourself learning to drive or play an instrument. For the first time you try learning, you think before every movement you make. But once you have got the hang of it, you might drive without applying much thought into it.

Both systems work together in our brains at all times. When a habit is formed, it moves from the conscious part to the subconscious making it difficult to control.

So, the key idea in deconstructing a habit is to go from the subconscious to the conscious.

Another thing you have to understand about habits is that they can be conscious or hidden.

Conscious habits are those that require active input from your side. For instance, if you stop setting your alarm in the morning, you will stop waking up at the same time.

Hidden habits, on the other hand, are habits that we do without realizing. These make up the majority of our habits and we wouldn’t even know them until someone pointed them out. So the first difficulty in breaking these habits is to actually identify them. As they are internalized, they need a lot of attention to detail for self-identification. That’s not all.

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Habits can be physical, social, and mental, energy-based and even be particular to productivity. Understanding them is necessary to know why they are difficult to break and what can be done about them.

The Psychology

Habits get engraved into our memories depending on the way we think, feel and act over a particular period of time. The procedural part of memory deals with habit formation and studies have observed that various types of conditioning of behavior could affect your habit formations.

Classical conditioning or pavlovian conditioning is when you start associating a memory with reality.[3] A dog that associates ringing bell to food will start salivating. The same external stimuli such as the sound of church bells can make a person want to pray.

Operant conditioning is when experience and the feelings associated with it form a habit.[4] By encouraging or discouraging an act, individuals could either make it a habit or stop doing it.

Observational learning is another way habits could take form. A child may start walking the same way their parent does.

What Can You Do To Change a Habit?

Sure, habits are hard to control but it is not impossible. With a few tips and hard-driven dedication, you can surely get over your nasty habits.

Here are some ways that make use of psychological findings to help you:

1. Identify Your Habits

As mentioned earlier, habits can be quite subtle and hidden from your view. You have to bring your subconscious habits to an aware state of mind. You could do it by self-observation or by asking your friends or family to point out the habit for your sake.

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2. Find out the Impact of Your Habit

Every habit produces an effect – either physical or mental. Find out what exactly it is doing to you. Does it help you relieve stress or does it give you some pain relief?

It could be anything simple. Sometimes biting your nails could be calming your nerves. Understanding the effect of a habit is necessary to control it.

3. Apply Logic

You don’t need to be force-fed with wisdom and advice to know what an unhealthy habit could do to you.

Late-night binge-watching just before an important presentation is not going to help you. Take a moment and apply your own wisdom and logic to control your seemingly nastily habits.

4. Choose an Alternative

As I said, every habit induces some feeling. So, it could be quite difficult to get over it unless you find something else that can replace it. It can be a simple non-harming new habit that you can cultivate to get over a bad habit.

Say you have the habit of banging your head hard when you are angry. That’s going to be bad for you. Instead, the next time you are angry, just take a deep breath and count to 10. Or maybe start imagining yourself on a luxury yacht. Just think of something that will work for you.

5. Remove Triggers

Get rid of items and situations that can trigger your bad habit.

Stay away from smoke breaks if you are trying to quit it. Remove all those candy bars from the fridge if you want to control your sweet cravings.

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6. Visualize Change

Our brains can be trained to forget a habit if we start visualizing the change. Serious visualization is retained and helps as a motivator in breaking the habit loop.

For instance, to replace your habit of waking up late, visualize yourself waking up early and enjoying the early morning jog every day. By continuing this, you would naturally feel better to wake up early and do your new hobby.

7. Avoid Negative Talks and Thinking

Just as how our brain is trained to accept a change in habit, continuous negative talk and thinking could hamper your efforts put into breaking a habit.

Believe you can get out of it and assert yourself the same.

Final Thoughts

Changing habits isn’t easy, so do not expect an overnight change!

Habits took a long time to form. It could take a while to completely break out of it. You will have to accept that sometimes you may falter in your efforts. Don’t let negativity seep in when it seems hard. Keep going at it slowly and steadily.

More About Changing Habits

Featured photo credit: Mel via unsplash.com

Reference

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