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Mistakes Can Lead to Better Organization

Mistakes Can Lead to Better Organization

    Not long ago I got two great chances to fly by the seat of my pants. And, I HATE flying by the seat of my pants. I’d rather go to the dentist or chew aluminum foil! Whether I’m scheduled to speak to audiences for fee or for free, I prepare very carefully. I want people to leave my speeches ready to take action and change their lives. Being prepared grounds me to be able to handle the stress of speaking and whatever else comes my way.

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    Last Thursday I was ready to speak to a study group of the American Society of Interior Designers. I was more nervous than usual because two men from a local speaker’s bureau were going to be in attendance to see if I’m the kind of speaker their company wants to represent. I thought I had my act completely together. I was going to do a slide presentation which required that I use my laptop computer. As I got ready to set up I suddenly realized that I’d left my computer on the kitchen counter, at least 40 minutes away. My first thought was, “Well, I guess you’ve got to make every mistake possible as a speaker so you can learn from them!” I’ve come a long way from the days when I would have bludgeoned myself with, “How could you be so stupid!”

    As I usually do when faced with a sudden challenge like that, I went into problem-solving mode. I’d given that speech many times without using slides. I could certainly do that again. And, that’s what I did. I spent some time calming myself down, mentally reviewing the material, and I gave a good speech. Under the circumstances I was pleased to have been able to do that. Had I not been well organized in every other way, it would have been much harder to recover and give my audience a good experience.

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    The next day I made sure I took my laptop to do a speech for employees in the Mortgage Division of Village Bank. Again, I was very organized, and I was pleased that I’d remembered the laptop. I thought to myself, “You’re really ready this time!” Wrong!!!!

    With the help of some Village Bank employees I began to set up my computer to project my slides through their system. That’s when it hit me that though I had the computer, I had left my power cord at home. I had to laugh at myself. Another lesson! You need both the computer and the power cord to run a slide presentation.

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    Fortunately, the Village Bank people were so nice, helpful and understanding. One man had a flash drive I was able to load my speech onto and I was able to project it through their system. There’s more than one way to skin a cat! Or rather, there’s more than one way to project a slide program!

    Having made those two amazing mistakes back to back gave me the impetus to get more systematic about loading my AV bag. Most items in my AV bag never leave it between speeches. My computer and power cord do. My current solution to make sure I’m never without my computer and power cord again is to have two red cords with tags attached to them that read “Computer” and “Power Cord” tied to my bag handles when those items are not in the bag. They are my cues to check to make sure the computer and power cord are in the bag. When I put the computer in the bag, I take the tag off and put it in the bag. When I pull the computer out of the bag I tie the tag to the handle. I’ll do the same thing with the power cord tag. And, for good measure, I’m putting a flash drive with my speeches on it in the bag.

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    Making mistakes can lead to good organizing solutions! I’ll bet I’m not likely to forget my computer or power cord again, or at least not any time soon!

    What mistakes have you made that caused you to reorganize and improve a process?

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    Last Updated on September 30, 2020

    Effective vs Efficient: What’s the Difference Regarding Productivity?

    Effective vs Efficient: What’s the Difference Regarding Productivity?

    When it comes to being effective vs efficient, there are a lot of similarities, and because of this, they’re often misused and misinterpreted, both in daily use and application.

    Every business should look for new ways to improve employee effectiveness and efficiency to save time and energy in the long term. Just because a company or employee has one, however, doesn’t necessarily mean that the other is equally present.

    Utilizing both an effective and efficient methodology in nearly any capacity of work and life will yield high levels of productivity, while a lack of it will lead to a lack of positive results.

    Before we discuss the various nuances between the word effective and efficient and how they factor into productivity, let’s break things down with a definition of their terms.

    Effective vs Efficient

    Effective is defined as “producing a decided, decisive, or desired effect.” Meanwhile, the word “efficient ” is defined as “capable of producing desired results with little or no waste (as of time or materials).”[1]

    A rather simple way of explaining the differences between the two would be to consider a light bulb. Say that your porch light burned out and you decided that you wanted to replace the incandescent light bulb outside with an LED one. Either light bulb would be effective in accomplishing the goal of providing you with light at night, but the LED one would use less energy and therefore be the more efficient choice.

    Now, if you incorrectly set a timer for the light, and it was turned on throughout the entire day, then you would be wasting energy. While the bulb is still performing the task of creating light in an efficient manner, it’s on during the wrong time of day and therefore not effective.

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    The effective way is focused on accomplishing the goal, while the efficient method is focused on the best way of accomplishing the goal.

    Whether we’re talking about a method, employee, or business, the subject in question can be either effective or efficient, or, in rare instances, they can be both.

    When it comes to effective vs efficient, the goal of achieving maximum productivity is going to be a combination where the subject is effective and as efficient as possible in doing so.

    Effectiveness in Success and Productivity

    Being effective vs efficient is all about doing something that brings about the desired intent or effect[2]. If a pest control company is hired to rid a building’s infestation, and they employ “method A” and successfully completed the job, they’ve been effective at achieving the task.

    The task was performed correctly, to the extent that the pest control company did what they were hired to do. As for how efficient “method A” was in completing the task, that’s another story.

    If the pest control company took longer than expected to complete the job and used more resources than needed, then their efficiency in completing the task wasn’t particularly good. The client may feel that even though the job was completed, the value in the service wasn’t up to par.

    When assessing the effectiveness of any business strategy, it’s wise to ask certain questions before moving forward:

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    • Has a target solution to the problem been identified?
    • What is the ideal response time for achieving the goal?
    • Does the cost balance out with the benefit?

    Looking at these questions, a leader should ask to what extent a method, tool, or resource meets the above criteria and achieve the desired effect. If the subject in question doesn’t hit any of these marks, then productivity will likely suffer.

    Efficiency in Success and Productivity

    Efficiency is going to account for the resources and materials used in relation to the value of achieving the desired effect. Money, people, inventory, and (perhaps most importantly) time, all factor into the equation.

    When it comes to being effective vs efficient, efficiency can be measured in numerous ways[3]. In general, the business that uses fewer materials or that is able to save time is going to be more efficient and have an advantage over the competition. This is assuming that they’re also effective, of course.

    Consider a sales team for example. Let’s say that a company’s sales team is tasked with making 100 calls a week and that the members of that team are hitting their goal each week without any struggle.

    The members on the sales team are effective in hitting their goal. However, the question of efficiency comes into play when management looks at how many of those calls turn into solid connections and closed deals.

    If less than 10 percent of those calls generate a connection, the productivity is relatively low because the efficiency is not adequately balancing out with the effect. Management can either keep the same strategy or take a new approach.

    Perhaps they break up their sales team with certain members handling different parts of the sales process, or they explore a better way of connecting with their customers through a communications company.

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    The goal is ultimately going to be finding the right balance, where they’re being efficient with the resources they have to maximize their sales goals without stretching themselves too thin. Finding this balance is often easier said than done, but it’s incredibly important for any business that is going to thrive.

    Combining Efficiency and Effectiveness to Maximize Productivity

    Being effective vs efficient works best if both are pulled together for the best results.

    If a business is ineffective in accomplishing its overall goal, and the customer doesn’t feel that the service is equated with the cost, then efficiency becomes largely irrelevant. The business may be speedy and use minimal resources, but they struggle to be effective. This may put them at risk of going under.

    It’s for this reason that it’s best to shoot for being effective first, and then work on bringing efficiency into practice.

    Improving productivity starts with taking the initiative to look at how effective a company, employee, or method is through performance reviews. Leaders should make a point to regularly examine performance at all levels on a whole, and take into account the results that are being generated.

    Businesses and employees often succumb to inefficiency because they don’t look for a better way, or they lack the proper tools to be effective in the most efficient manner possible.

    Similar to improving a manager or employee’s level of effectiveness, regularly measuring the resources needed to obtain the desired effect will ensure that efficiency is being accounted for. This involves everything from keeping track of inventory and expenses, to how communication is handled within an organization.

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    By putting in place a baseline value for key metrics and checking them once changes have been made, a company will have a much better idea of the results they’re generating.

    It’s no doubt a step-by-step process. By making concentrated efforts, weakness can be identified and rectified sooner rather than later when the damage is already done.

    Bottom Line

    Understanding the differences between being effective vs efficient is key when it comes to maximizing productivity. It’s simply working smart so that the intended results are achieved in the best way possible. Finding the optimal balance should be the ultimate goal for employees and businesses:

    • Take the steps that result in meeting the solution.
    • Review the process and figure out how to do it better.
    • Repeat the process with what has been learned in a more efficient manner.

    And just like that, effective and efficient productivity is maximized.

    More on How to Improve Productivity

    Featured photo credit: Tim van der Kuip via unsplash.com

    Reference

    [1] Merriam-Webster: effective and efficient
    [2] Mind Tools: Being Effective at Work
    [3] Inc.: 8 Things Really Efficient People Do

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