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How to Solve Your Problems Visually Using a Solution Map

How to Solve Your Problems Visually Using a Solution Map

Ever suffered from confusion around a personal or business issue?

It’s difficult to think clearly and find solutions easily when you’re overloaded with complex and contradicting information. A puzzle with just too many pieces is quite confusing.

I believe there are three levels of thinking…

  1. Regular thinking (inside your head)
  2. Thinking out loud
  3. Thinking visually

Regular thinking is just you thinking in silence. This is the baseline – it only gets better from here on.

Thinking out loud brings a few benefits. Expressing your thoughts verbally forces you to clarify them. You also get to feed off each other’s ideas.

Thinking visually is incredibly powerful:

  • Visualizing  your thoughts makes them much clearer;
  • Ideas are automatically organized;
  • Your productivity is maximized by leveraging mind mapping and other types of diagrams.

Problem solving is considered the most complex of all intellectual functions. Hence, all the help you can get is very welcome!

The late Eliyahu M. Goldratt, a business management guru, introduced several thinking processes that facilitate problem solving  in his book It’s Not Luck.

Goldratt’s Thinking Processes

  1. Current Reality Tree (CRT): Here you list our your irritants called UnDesirable Effects (UDEs), and try to identify the root cause(s) of all of them. Once you’ve identified the UnDesirables, you start coming up with potential solutions (injections).
  2. Future Reality Tree (FRT): This process helps you validate possible solutions by visualizing what your future situation will look like should you enact those alternatives.
  3. Pre-Requisite Tree (PRT): A Pre-Requisite Tree (PRT) helps you uncover potential impediments to the implementation of your solutions, and the actions that you need to take to overcome those impediments.
  4. Conflict cloud: With a Cloud, you can solve an apparent conflict or dilemma between two actions.

    When applying the thinking process method, there is a proper sequence to follow.
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    For example, a Current Reality Tree is always the best place to start. Once you’ve developed a CRT you follow up with a Future Reality Tree, and lastly a Pre-Requisite Tree.

    The Cloud, on the other hand, is used whenever you come across a conflict between actions.

    I created a simplified version of these processes derived from the CRT and the PRT. I call this approach a Solution Map.

    Using a solution map allows you to visualize your problem clearly. Simply put, you find the root cause(s) for all of your problems. In the end, you come up with a list of prioritized actions that you need to do, which you know will fix those problems.

     

      You will need…

      Although I find that the best way to use the solution map is with a computer, you can do it with post-its. If you choose post-its, then you are better off also using a whiteboard, on which you will place those post-its. A large sheet of paper will work too, but the advantage of the whiteboard is that you can easily move post-its around and redraw the connecting lines.

      In order to implement the Solution Map, follow these five steps:

      1. List your UnDesirable Effects (UDEs)
      2. Uncover the root cause(s)
      3. Brainstorm solutions
      4. Identify the obstacles
      5. List the actions

      1. List your UnDesirable Effects (UDEs)

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      These are your problems, irritants, negative things in your business or your personal life. List all the UDEs that you can think of for now, or capture them over a certain period of time.

      Write each UDE on a separate post-it. Stick them to your sheet or whiteboard, in no particular order.

           

          2. Uncover the root cause(s)

          Build a causal tree. “Because of A, then B”. Add a line (or arrow) between each cause and its consequence(s). Consequences go in the top of the tree, whereas causes go in the bottom. The root cause(s) are the elements that don’t have any other element causing them. So in other words, the root causes are the leaves of the tree, in the bottom.

            In our example, the two root causes are “Allergies” and “Too much focus on my personal life”.

            Note that you might also highlight the root causes in a different color. I kept things as simple as possible to demonstrate the process, but having some color coding is useful.

            If you have more than one root cause, prioritize them.  To evaluate an element, rate its impact and your capacity at solving it. Then, multiply those two numbers. You get a relative result that makes it easy for you to decide what the priorities are. In some cases where the hierarchy in importance is obvious, you don’t need to evaluate each element with those criteria; just decide.

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            Impact * Capacity = Priority

            Mark the most important root cause by highlighting it.

                 

                3. Brainstorm solutions

                Since you now know which root cause(s) to focus on, it is the time to brainstorm solutions for that one, or for the top few. List all the potential solutions that you can think of. Place those post-its below their associated root cause. Draw a line or arrow from each solution to its related root cause. Prioritize with the same criteria (impact * capacity). Highlight the most important solutions with a different marker.

                       

                      4. Identify the obstacles

                      For each of the most important solutions, identify the obstacles to their implementation. An obstacle is something stopping you from implementing the solution you have for a root cause.

                      Did you notice the red dotted arrow? This is what is called a negative reinforcing loop. It is simply a loop in your irritants that keeps making things worse, and worse, until you solve it. In our example, “being tired” feeds off the problem of “lacking energy to stick to things I’m committed to”. It is said that a Current Reality Tree is not really a Current Reality Tree until you have a negative reinforcing loop.

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                          Then, prioritize the obstacles with the same criteria (impact * capacity).

                               

                              5. List the actions

                              For the most important obstacle or for the top few, identify the list of actions needed to alleviate it. An action is simply the thing you need to do to remove that obstacle. Prioritize the actions you find, using the same criteria.


                                  And you’re done!

                                  You now have an ordered list of actions to take, which will remove the obstacles to the implementation of the solutions. Once you’re done with those actions, you need to start implementing the solution itself.

                                  Obviously, I kept this example very simple, with only a few UDEs, root causes, solutions and actions. Your real-life situation might be a lot more complex.

                                  And this brings me back to making the suggestion of using the computer, or at least a large white board. You will need plenty of space to create your Solution Map. I personally use Mindjet MindManager, but any visual tool that allows you to position elements freely on a white canvas and adding lines or arrows between those will do just fine.

                                    More by this author

                                    Matt Tanguay

                                    Matt is the CEO and Chief Visual Facilitator of Fluent Brain. He writes about problem solving techniques and tips to supercharge the brain.

                                    How to Mind Map to Visualize Your Thoughts (With Mind Map Examples) Master Your New Year’s Resolutions: The Ultimate Infographic How to Solve Your Problems Visually Using a Solution Map

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                                    Last Updated on July 3, 2020

                                    6 Things To Do Every Day To Ensure You Stick To Your Goals

                                    6 Things To Do Every Day To Ensure You Stick To Your Goals

                                    Sticking to your goals can sometimes be challenging. We all want better health, better careers, and better jobs, and we want to cast an impression on everyone that we are living fulfilled lives.

                                    Yet to reach our goals and make every minute of our time count requires commitment, consistency, and hard work. Setting goals is one thing, but sticking to them is another. We have to observe certain daily practices if we want to get the best out of ourselves.

                                    Here are 6 things that you have to ensure daily to reach your goals.

                                    1. Involve Others

                                    You have to be accountable for the actions you are committing yourself to. Involve everyone around you, get them engaged, and talk to them on how they can help you accomplish your goals.

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                                    When you involve others you feel, you have a responsibility towards them as well as yourself. Every day, make sure you are accountable for sticking to your goals. By joining groups or engaging others, you have more motivation to reach your goals.

                                    For example, if you want to read more, try joining a book club. If you want to be a better entrepreneur, join an entrepreneurial organization.

                                    2. Visualize the Rewards

                                    Reaching a goal can be challenging and sometimes, it can be overwhelming. When the journey becomes tough and difficult, try to stick to visualizing your successes every day.

                                    Wake up to visualize what rewards you will get from sticking to meeting your goals. If you want to lose some pounds, visualize yourself already underweight and benefiting from being underweight. The mind has a way of channeling your body and intentions to sticking to your goals and reaching them.

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                                    3. Break Down Your Goals

                                    Try to break down your goals into tiny chunks. The smaller the size of the goals, the more willing and prepared you are to meet them.

                                    For example, if you find it difficult to get out of the house and take a workout at the gym, why not try to break the goal into making sure you are always dressed for the gym daily? By doing this, you demonstrate that you are moving in the right direction, and you can keep this momentum so you can meet the larger goal.

                                    4. Reward Yourself

                                    For every progress you make daily towards reaching your goals, try to vindicate and reward yourself. By doing this you appreciate yourself and the hard work you have put in for the day.

                                    When you reward yourself, you program yourself to benefit from a larger reward in the future. You also propel yourself to gain daily rewards, which can be enticing and motivating. Rewarding yourself serves as a form of positive reinforcement that reinforces your mind and behavior to stick to your goals and stay motivated.

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                                    5. Measure Your Progress

                                    It is easy to become frustrated when you are not getting instant results. Change can be slow and rewards are not always immediate. Still, progress can be measured even in tiny bits, so take time to look back at where you are coming from.

                                    You don’t have to feel depressed about not making that major progress in an instant. But when you journal or snap pictures to document your progress, no matter how small, you will feel grateful and elated to see what difference you have made from where you are coming from up until now.

                                    6. Believe in the Possibilities

                                    If you don’t even believe in the possibility of reaching your goals, how can you expect yourself to stick to your goals in the first place?

                                    By believing in the possibilities of accomplishing a goal or task, you increase your chance of reaching it and eradicating whatever roadblocks or challenges you may face. Believe in what you can achieve.

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                                    What self-belief has over self-control is that while self-control can be depleted but self-belief cannot. We all have an enormous reservoir of how much we can believe in ourselves.

                                    With believing in ourselves comes perseverance, determination, and desire to reaching our goals. Every day, understand that what you need to keep going is your belief toward achieving your goals. Your goals are reachable if you think you can reach them!

                                    Final Words

                                    Due to circumstances in life, people tend to abandon some of their goals in life. You may also feel this way sometimes. In that case, just come back to this article and remember the 6 ways you can help yourself stick to your goals.

                                    People don’t always reach their goals, but you will never know if you can reach them if you don’t stick to them in the first place. As long as you stick to your goals, there will always be the possibility of you achieving them!

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                                    Featured photo credit: Kelly Sikkema via unsplash.com

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