Advertising
Advertising

How to Solve Your Problems Visually Using a Solution Map

How to Solve Your Problems Visually Using a Solution Map

Ever suffered from confusion around a personal or business issue?

It’s difficult to think clearly and find solutions easily when you’re overloaded with complex and contradicting information. A puzzle with just too many pieces is quite confusing.

I believe there are three levels of thinking…

  1. Regular thinking (inside your head)
  2. Thinking out loud
  3. Thinking visually

Regular thinking is just you thinking in silence. This is the baseline – it only gets better from here on.

Thinking out loud brings a few benefits. Expressing your thoughts verbally forces you to clarify them. You also get to feed off each other’s ideas.

Thinking visually is incredibly powerful:

  • Visualizing  your thoughts makes them much clearer;
  • Ideas are automatically organized;
  • Your productivity is maximized by leveraging mind mapping and other types of diagrams.

Problem solving is considered the most complex of all intellectual functions. Hence, all the help you can get is very welcome!

The late Eliyahu M. Goldratt, a business management guru, introduced several thinking processes that facilitate problem solving  in his book It’s Not Luck.

Goldratt’s Thinking Processes

  1. Current Reality Tree (CRT): Here you list our your irritants called UnDesirable Effects (UDEs), and try to identify the root cause(s) of all of them. Once you’ve identified the UnDesirables, you start coming up with potential solutions (injections).
  2. Future Reality Tree (FRT): This process helps you validate possible solutions by visualizing what your future situation will look like should you enact those alternatives.
  3. Pre-Requisite Tree (PRT): A Pre-Requisite Tree (PRT) helps you uncover potential impediments to the implementation of your solutions, and the actions that you need to take to overcome those impediments.
  4. Conflict cloud: With a Cloud, you can solve an apparent conflict or dilemma between two actions.

    When applying the thinking process method, there is a proper sequence to follow.
    Advertising

    For example, a Current Reality Tree is always the best place to start. Once you’ve developed a CRT you follow up with a Future Reality Tree, and lastly a Pre-Requisite Tree.

    The Cloud, on the other hand, is used whenever you come across a conflict between actions.

    I created a simplified version of these processes derived from the CRT and the PRT. I call this approach a Solution Map.

    Using a solution map allows you to visualize your problem clearly. Simply put, you find the root cause(s) for all of your problems. In the end, you come up with a list of prioritized actions that you need to do, which you know will fix those problems.

     

      You will need…

      Although I find that the best way to use the solution map is with a computer, you can do it with post-its. If you choose post-its, then you are better off also using a whiteboard, on which you will place those post-its. A large sheet of paper will work too, but the advantage of the whiteboard is that you can easily move post-its around and redraw the connecting lines.

      In order to implement the Solution Map, follow these five steps:

      1. List your UnDesirable Effects (UDEs)
      2. Uncover the root cause(s)
      3. Brainstorm solutions
      4. Identify the obstacles
      5. List the actions

      1. List your UnDesirable Effects (UDEs)

      Advertising

      These are your problems, irritants, negative things in your business or your personal life. List all the UDEs that you can think of for now, or capture them over a certain period of time.

      Write each UDE on a separate post-it. Stick them to your sheet or whiteboard, in no particular order.

           

          2. Uncover the root cause(s)

          Build a causal tree. “Because of A, then B”. Add a line (or arrow) between each cause and its consequence(s). Consequences go in the top of the tree, whereas causes go in the bottom. The root cause(s) are the elements that don’t have any other element causing them. So in other words, the root causes are the leaves of the tree, in the bottom.

            In our example, the two root causes are “Allergies” and “Too much focus on my personal life”.

            Note that you might also highlight the root causes in a different color. I kept things as simple as possible to demonstrate the process, but having some color coding is useful.

            If you have more than one root cause, prioritize them.  To evaluate an element, rate its impact and your capacity at solving it. Then, multiply those two numbers. You get a relative result that makes it easy for you to decide what the priorities are. In some cases where the hierarchy in importance is obvious, you don’t need to evaluate each element with those criteria; just decide.

            Advertising

            Impact * Capacity = Priority

            Mark the most important root cause by highlighting it.

                 

                3. Brainstorm solutions

                Since you now know which root cause(s) to focus on, it is the time to brainstorm solutions for that one, or for the top few. List all the potential solutions that you can think of. Place those post-its below their associated root cause. Draw a line or arrow from each solution to its related root cause. Prioritize with the same criteria (impact * capacity). Highlight the most important solutions with a different marker.

                       

                      4. Identify the obstacles

                      For each of the most important solutions, identify the obstacles to their implementation. An obstacle is something stopping you from implementing the solution you have for a root cause.

                      Did you notice the red dotted arrow? This is what is called a negative reinforcing loop. It is simply a loop in your irritants that keeps making things worse, and worse, until you solve it. In our example, “being tired” feeds off the problem of “lacking energy to stick to things I’m committed to”. It is said that a Current Reality Tree is not really a Current Reality Tree until you have a negative reinforcing loop.

                      Advertising

                           

                          Then, prioritize the obstacles with the same criteria (impact * capacity).

                               

                              5. List the actions

                              For the most important obstacle or for the top few, identify the list of actions needed to alleviate it. An action is simply the thing you need to do to remove that obstacle. Prioritize the actions you find, using the same criteria.


                                  And you’re done!

                                  You now have an ordered list of actions to take, which will remove the obstacles to the implementation of the solutions. Once you’re done with those actions, you need to start implementing the solution itself.

                                  Obviously, I kept this example very simple, with only a few UDEs, root causes, solutions and actions. Your real-life situation might be a lot more complex.

                                  And this brings me back to making the suggestion of using the computer, or at least a large white board. You will need plenty of space to create your Solution Map. I personally use Mindjet MindManager, but any visual tool that allows you to position elements freely on a white canvas and adding lines or arrows between those will do just fine.

                                    More by this author

                                    Matt Tanguay

                                    Matt is the CEO and Chief Visual Facilitator of Fluent Brain. He writes about problem solving techniques and tips to supercharge the brain.

                                    How to Mind Map to Visualize Your Thoughts (With Mind Map Examples) Master Your New Year’s Resolutions: The Ultimate Infographic How to Solve Your Problems Visually Using a Solution Map

                                    Trending in Productivity

                                    1 The Secret to Success Is Failure 2 15 Best Productivity Hacks for Procrastinators 3 How to Stop Bad Habits: 9 Scientifically Proven Methods 4 How To Be A Successful Person (And What Makes One Unsuccessful) 5 How to Lead a Team More Effectively and Be a True Leader at Work

                                    Read Next

                                    Advertising
                                    Advertising
                                    Advertising

                                    Last Updated on April 6, 2020

                                    15 Best Productivity Hacks for Procrastinators

                                    15 Best Productivity Hacks for Procrastinators

                                    Let me guess.

                                    You should be doing something else rather than reading this article. But due to some unknown force of nature, you decided to procrastinate by reading an article about how to hack procrastination. You deserve a pat on the back.

                                    Fortunately, procrastination is not a disease. It’s just a mindset that can be changed, however, here are some productivity tips you need to start getting work done:

                                    First, you need to acknowledge that procrastinating is an unhealthy habit. Not only you’re prioritizing unimportant things, basically, nothing gets done. Still unsure if you’re a procrastinator? Check out this article: Types of Procrastination (And How To Fix Procrastination And Start Doing)

                                    Second, your commitment to change is very important. You should be physically, emotionally, and mentally determined to change this habit. If not, then you’ll just succumb to the tempting lure of doing other things rather than your tasks or chores.

                                    Here are sthe best productivity hacks to improve productivity and keep yourself from procrastinating at work:

                                    1. Give (10+2)*5 a Try

                                    Let’s start with a classic but very effective hack called (10+2)*5 created by Merlin Mann,[1] author of 43Folders.com. Don’t worry. This is not a complicated Mathematical formula you need to solve.

                                    Advertising

                                    The (10+2)*5 simply means 10 minutes work + 2 minutes break multiplied by 5, completing 1 hour. It is crucial to stick with the time limits and not skipping work and break schedules. The point of this is for you to create a jam-packed routine of work and break schedules. The result? You will eventually skip your break schedules.

                                    2. Use Red and Blue More Often

                                    Clean your desk and remove things that might distract you. According to a Science Daily study[2] about which colors improve brain performance, red was found out to increase attention to details while blue sparks creativity. Surrounding your workplace with these colors not only benefits your brain, it’s also pleasing to the eye.

                                    3. Create a Break Agenda

                                    List all the things you want to do on your break, be it surfing the web, checking your emails, snack time, taking selfies, Facebook/Twitter—everything.

                                    Like the (10+2)*5 hack, squeeze these in between work time but the difference is you schedule these activities for ONLY 20 minutes. Eventually, you’ll take your break minutes wisely. You’re finishing tasks while sidetracking to doing the things you enjoy.

                                    4. Set a Timetable for Your Tasks

                                    Like any other habits, procrastinating is a tough wall to break. Replace this habit with another habit. When you’re assigned a task, set a timetable for each step. Let’s say you have a big research task. Here’s a sample timetable:

                                    9:00 – 9:10 am – Set up all your tools, browser tabs, emails, coffee, etc..
                                    9:10 – 10:00 am – Internet research
                                    10:00 – 10:45 am – Look through existing files
                                    10:45 – 11:00 am – Break time!
                                    11:00 – 12:00 pm – Outline the research report

                                    Deadlines are the best hack for getting things done. Setting a specific time to finish a task creates time pressure even if the deadline has passed.

                                    Advertising

                                    5. Take It Outside!

                                    Do yourself a favor and don’t ruin the comfy vibe of your home. If you need to work on a stressful project, do it in a library or coffee shop. You’ll never finish it anyway. Your cozy sofa and toasty bed will just lure you into napping yourself to doom.

                                    6. Become Productively Lazy

                                    Instead of finding all sorts of ways to unproductively procrastinate, use your habit to look for shortcuts and new ways to finish your tasks. Staple multiple papers at a time or master the 3-second t-shirt folding technique. A strong drive combined with laziness sometimes bring out the productive and creative side you never knew you have!

                                    7. Assign a ‘Task Deputy’

                                    It could be your colleague, your supervisor, or your significant other, anyone who has the unforgiving guts to reprimand you when you procrastinate. You could go the extra mile by paying up unfinished tasks or times you open your Facebook or watch a funny cat video on YouTube. Let’s see how five bucks every time you procrastinate will change you.

                                    8. Consider a Gadget-Free Desk

                                    According to a study by Kleiner Perkins Caufield and Byers, average users check on their phones 150 times per day and having your phone just an elbow away just creates sizzle to this habit.[3]

                                    Removing mobile devices and gadgets allows you to focus on your work without the constant interruption from notifications, calls, and text messages. It eliminates the very distracting ambiance and the urge to unlock your phone just because.

                                    9. Prepping the Night

                                    Before hitting the sack to oblivion, prepare everything you’ll need the next day. This will probably take you 15 minutes tops, saving you more time for coffee in the morning.

                                    Spin class at am? Pack up your gym clothes, shoes, socks, etc. or better, create a checklist so you don’t miss anything. You can also prep your food into containers and just grab one before leaving.

                                    Advertising

                                    10. Do a 7-Minute Workout in the Morning

                                    Exercising is proven to increase productivity and stimulate release of endorphin or “Happy Hormones”.

                                    Take a jog outdoors and get warmed up for the day. Don’t feel like running outside? Hop on a treadmilli. It’s a great investment and there are a lot of ways you can use a treadmill like endurance running and metabolism training. On a budget? Here’s a 7 minute, no-equipment needed workout you can do at home:

                                    11. Set-up Mini Tasks

                                    If you’re given a big project, break it down into mini tasks. Create a checklist and start with the easy ones until you finish. Got an article to write? Just start with the title and the first sentence. Or perhaps you have a visual presentation to make?

                                    Spend 15 minutes on your outline, take five minutes coffee break, then finish the first two slides. Accomplishing something, no matter how tiny, still gives you that sense of fulfillment.

                                    12. Create an Inspirational Board or Reminder

                                    I found these mini desk chalkboards from Etsy you can use to write motivating quotes.

                                    Or you know what? Simply write “Do it now!” and stare at it for 10 seconds every time you feel like dropping by on Reddit.

                                    13. Redecorate Your Room

                                    Redecorating my room motivates me to maintain that ‘new’ look for some time until I get use to it and eventually stop. So I redecorate again and again, it became a monthly habit really. Here are some DIY ideas you can do to any room without spending much.

                                    Advertising

                                    14. Ready Your Nibbles

                                    You know that trip to the pantry? It’s just seconds away but it took you several minutes just to get your fruit snacks in the fridge. Before starting a task, prepare your nibbles on your desk to avoid zoning out and losing yourself on the way to the pantry.

                                    Bonus productivity hacks you can do at home:

                                    15. Schedule Your Chores

                                    Write down your chores in a weekly basis with matching day and time when you should be doing these.

                                    For the artsy folks, you can create fun chore charts like these or simply stick the list somewhere visibly annoying e.g. mirrors, doors, TV. The trick is listing as many chores as you can for the week and including unfinished chores the following week. Who likes seeing a long list of chores first thing in the morning?

                                    More Tips to Overcome Procrastination

                                    Featured photo credit: Glenn Carstens-Peters via unsplash.com

                                    Reference

                                    Read Next