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How to Solve Your Problems Visually Using a Solution Map

How to Solve Your Problems Visually Using a Solution Map

Ever suffered from confusion around a personal or business issue?

It’s difficult to think clearly and find solutions easily when you’re overloaded with complex and contradicting information. A puzzle with just too many pieces is quite confusing.

I believe there are three levels of thinking…

  1. Regular thinking (inside your head)
  2. Thinking out loud
  3. Thinking visually

Regular thinking is just you thinking in silence. This is the baseline – it only gets better from here on.

Thinking out loud brings a few benefits. Expressing your thoughts verbally forces you to clarify them. You also get to feed off each other’s ideas.

Thinking visually is incredibly powerful:

  • Visualizing  your thoughts makes them much clearer;
  • Ideas are automatically organized;
  • Your productivity is maximized by leveraging mind mapping and other types of diagrams.

Problem solving is considered the most complex of all intellectual functions. Hence, all the help you can get is very welcome!

The late Eliyahu M. Goldratt, a business management guru, introduced several thinking processes that facilitate problem solving  in his book It’s Not Luck.

Goldratt’s Thinking Processes

  1. Current Reality Tree (CRT): Here you list our your irritants called UnDesirable Effects (UDEs), and try to identify the root cause(s) of all of them. Once you’ve identified the UnDesirables, you start coming up with potential solutions (injections).
  2. Future Reality Tree (FRT): This process helps you validate possible solutions by visualizing what your future situation will look like should you enact those alternatives.
  3. Pre-Requisite Tree (PRT): A Pre-Requisite Tree (PRT) helps you uncover potential impediments to the implementation of your solutions, and the actions that you need to take to overcome those impediments.
  4. Conflict cloud: With a Cloud, you can solve an apparent conflict or dilemma between two actions.

    When applying the thinking process method, there is a proper sequence to follow.
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    For example, a Current Reality Tree is always the best place to start. Once you’ve developed a CRT you follow up with a Future Reality Tree, and lastly a Pre-Requisite Tree.

    The Cloud, on the other hand, is used whenever you come across a conflict between actions.

    I created a simplified version of these processes derived from the CRT and the PRT. I call this approach a Solution Map.

    Using a solution map allows you to visualize your problem clearly. Simply put, you find the root cause(s) for all of your problems. In the end, you come up with a list of prioritized actions that you need to do, which you know will fix those problems.

     

      You will need…

      Although I find that the best way to use the solution map is with a computer, you can do it with post-its. If you choose post-its, then you are better off also using a whiteboard, on which you will place those post-its. A large sheet of paper will work too, but the advantage of the whiteboard is that you can easily move post-its around and redraw the connecting lines.

      In order to implement the Solution Map, follow these five steps:

      1. List your UnDesirable Effects (UDEs)
      2. Uncover the root cause(s)
      3. Brainstorm solutions
      4. Identify the obstacles
      5. List the actions

      1. List your UnDesirable Effects (UDEs)

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      These are your problems, irritants, negative things in your business or your personal life. List all the UDEs that you can think of for now, or capture them over a certain period of time.

      Write each UDE on a separate post-it. Stick them to your sheet or whiteboard, in no particular order.

           

          2. Uncover the root cause(s)

          Build a causal tree. “Because of A, then B”. Add a line (or arrow) between each cause and its consequence(s). Consequences go in the top of the tree, whereas causes go in the bottom. The root cause(s) are the elements that don’t have any other element causing them. So in other words, the root causes are the leaves of the tree, in the bottom.

            In our example, the two root causes are “Allergies” and “Too much focus on my personal life”.

            Note that you might also highlight the root causes in a different color. I kept things as simple as possible to demonstrate the process, but having some color coding is useful.

            If you have more than one root cause, prioritize them.  To evaluate an element, rate its impact and your capacity at solving it. Then, multiply those two numbers. You get a relative result that makes it easy for you to decide what the priorities are. In some cases where the hierarchy in importance is obvious, you don’t need to evaluate each element with those criteria; just decide.

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            Impact * Capacity = Priority

            Mark the most important root cause by highlighting it.

                 

                3. Brainstorm solutions

                Since you now know which root cause(s) to focus on, it is the time to brainstorm solutions for that one, or for the top few. List all the potential solutions that you can think of. Place those post-its below their associated root cause. Draw a line or arrow from each solution to its related root cause. Prioritize with the same criteria (impact * capacity). Highlight the most important solutions with a different marker.

                       

                      4. Identify the obstacles

                      For each of the most important solutions, identify the obstacles to their implementation. An obstacle is something stopping you from implementing the solution you have for a root cause.

                      Did you notice the red dotted arrow? This is what is called a negative reinforcing loop. It is simply a loop in your irritants that keeps making things worse, and worse, until you solve it. In our example, “being tired” feeds off the problem of “lacking energy to stick to things I’m committed to”. It is said that a Current Reality Tree is not really a Current Reality Tree until you have a negative reinforcing loop.

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                          Then, prioritize the obstacles with the same criteria (impact * capacity).

                               

                              5. List the actions

                              For the most important obstacle or for the top few, identify the list of actions needed to alleviate it. An action is simply the thing you need to do to remove that obstacle. Prioritize the actions you find, using the same criteria.


                                  And you’re done!

                                  You now have an ordered list of actions to take, which will remove the obstacles to the implementation of the solutions. Once you’re done with those actions, you need to start implementing the solution itself.

                                  Obviously, I kept this example very simple, with only a few UDEs, root causes, solutions and actions. Your real-life situation might be a lot more complex.

                                  And this brings me back to making the suggestion of using the computer, or at least a large white board. You will need plenty of space to create your Solution Map. I personally use Mindjet MindManager, but any visual tool that allows you to position elements freely on a white canvas and adding lines or arrows between those will do just fine.

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                                    Last Updated on November 15, 2018

                                    Success In Reaching Goals Is Determined By Mindset

                                    Success In Reaching Goals Is Determined By Mindset

                                    What do you think it takes to achieve your goals? Hard work? Lots of actions? While these are paramount to becoming successful in reaching our goals, neither of these are possible without a positive mindset.

                                    As humans, we naturally tend to lean towards a negative outlook when it comes to our hopes and dreams. We are prone to believing that we have limitations either from within ourselves or from external forces keeping us from truly getting to where we want to be in life. Our tendency to think that we’ll “believe it when we see it” suggests that our mindsets are focused on our goals not really being attainable until they’ve been achieved. The problem with this is that this common mindset fuels our limiting beliefs and shows a lack of faith in ourselves.

                                    The Success Mindset

                                    Success in achieving our goals comes down to a ‘success mindset’. Successful mindsets are those focused on victory, based on positive mental attitudes, empowering inclinations and good habits. Acquiring a success mindset is the sure-fire way to dramatically increase your chance to achieve your goals.

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                                    The idea that achieving our goals comes down to our habits and actions is actually a typical type of mindset that misses a crucial point; that our mindset is, in fact, the determiner of our energy and what actions we take. A negative mindset will tend to create negative actions and similarly if we have a mindset that will only set into action once we see ‘proof’ that our goals are achievable, then the road will be much longer and arduous. This is why, instead of thinking “I’ll believe it when I see it”, a success mindset will think “I’ll see it when I believe it.”

                                    The Placebo Effect and What It Shows Us About The Power of Mindset

                                    The placebo effect is a perfect example of how mindset really can be powerful. In scientific trials, a group of participants were told they received medication that will heal an ailment but were actually given a sugar pill that does nothing (the placebo). Yet after the trial the participants believed it’s had a positive effect – sometimes even cured their ailment even though nothing has changed. This is the power of mindset.

                                    How do we apply this to our goals? Well, when we set goals and dreams how often do we really believe they’ll come to fruition? Have absolute faith that they can be achieved? Have a complete unwavering expectation? Most of us don’t because we hold on to negative mindsets and limiting beliefs about ourselves that stop us from fully believing we are capable or that it’s at all possible. We tend to listen to the opinions of others despite them misaligning with our own or bow to societal pressures that make us believe we should think and act a certain way. There are many reasons why we possess these types of mindsets but a success mindset can be achieved.

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                                    How To Create a Success Mindset

                                    People with success mindsets have a particular way of perceiving things. They have positive outlooks and are able to put faith fully in their ability to succeed. With that in mind, here are a few ways that can turn a negative mindset into a successful one.

                                    1. A Success Mindset Comes From a Growth Mindset

                                    How does a mindset even manifest itself? It comes from the way you talk to yourself in the privacy of your own head. Realising this will go a long way towards noticing how you speak to yourself and others around you. If it’s mainly negative language you use when you talk about your goals and aspirations then this is an example of a fixed mindset.

                                    A negative mindset brings with it a huge number of limiting beliefs. It creates a fixed mindset – one that can’t see beyond it’s own limitations. A growth mindset sees these limitations and looks beyond them – it finds ways to overcome obstacles and believes that this will result in success. When you think of your goal, a fixed mindset may think “what if I fail?” A growth mindset would look at the same goal and think “failures happen but that doesn’t mean I won’t be successful.”

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                                    There’s a lot of power in changing your perspective.

                                    2. Look For The Successes

                                    It’s really important to get your mind focused on positive aspects of your goal. Finding inspiration through others can be really uplifting and keep you on track with developing your success mindset; reinforcing your belief that your dreams can be achieved. Find people that you can talk with about how they achieved their goals and seek out and surround yourself with positive people. This is crucial if you’re learning to develop a positive mindset.

                                    3. Eliminate Negativity

                                    You can come up against a lot of negativity sometimes either through other people or within yourself. Understanding that other people’s negative opinions are created through their own fears and limiting beliefs will go a long way in sustaining your success mindset. But for a lot of us, negative chatter can come from within and these usually manifest as negative words such as can’t, won’t, shouldn’t. Sometimes, when we think of how we’re going to achieve our goals, statements in our minds come out as negative absolutes: ‘It never works out for me’ or ‘I always fail.’

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                                    When you notice these coming up you need to turn them around with ‘It always works out for me!’ and ‘I never fail!’ The trick is to believe it no matter what’s happened in the past. Remember that every new day is a clean slate and for you to adjust your mindset.

                                    4. Create a Vision

                                    Envisioning your end goal and seeing it in your mind is an important trait of a success mindset. Allowing ourselves to imagine our success creates a powerful excitement that shouldn’t be underestimated. When our brain becomes excited at the thought of achieving our goals, we become more committed, work harder towards achieving it and more likely to do whatever it takes to make it happen.

                                    If this involves creating a vision board that you can look at to remind yourself every day then go for it. Small techniques like this go a long way in sustaining your success mindset and shouldn’t be dismissed.

                                    An Inspirational Story…

                                    For centuries experts said that running a mile in under 4 minutes was humanly impossible. On the 6th May 1954, Rodger Bannister did just that. As part of his training, Bannister relentlessly visualised the achievement, believing he could accomplish what everyone said wasn’t possible…and he did it.

                                    What’s more amazing is that, as soon as Bannister achieved the 4-minute mile, more and more people also achieved it. How was this possible after so many years of no one achieving it? Because in people’s minds it was suddenly possible – once people knew that it was achievable it created a mindset of success and now, after over fifty years since Bannister did the ‘impossible’, his record has been lowered by 17 seconds – the power of the success mindset!

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