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How to Slow Down

How to Slow Down
    Slow down, you're moving too fast...

    At this time of year you really need to slow down. With all of the hustle and bustle of a busy shopping season and the frenetic pace many take on to close all of their “open loops”, we lose sight of the fact that this is the time of year to take stock of where we were, where we are and where we want to be going forward.

    I was having coffee with a good friend and we talked about how this year we seem to be “busier” than we have in years’ past. It’s as if the amount of information and demands coming our way have increased so that everyone can close out the year with as much done as possible. I compare it to the time of year when the “taxman cometh” in that we’re trying to get as much bang for our earned dollar that we can before the calendar turns over to a new fiscal year.

    Basically, we’re trying to run on overdrive when all we have left is fumes in the tank.

    The end of the year doesn’t mean the end of life. We’re not approaching teh finish line – we’re approaching the end of a lap. We’ve got a lot more race to run, and we need to keep that in mind so that we don’t wind up wondering what it is we still have to do at a time of year when we should be taking time to just enjoy ourselves. It’s time to slow down…and here’s how you can do that:

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    Breathe.

    Even as I write this I can’t help but look at my to-do list out of the corner of my eye and notice how long it is. I can feel myself getting anxious, knowing I still have gifts to wrap, cards to send and work to do. So right now I’m going to take a pause and just breathe deeply, focusing only on my breath and being in that moment alone.

    I closed my eyes while taking several breaths. It felt good. Even after coming out of that moment or two, I feel focused on the task at hand. My to-do list is not even part of the equation now. I am standing with a better posture, am thinking more clearly and my heart rate has slowed. I feel calmer as a result of just taking two minutes to close my eyes and breathe deeply and with resolve.

    You may have to do this more times than usual when the pace heats up to a level that it tends to do during the holidays season. In fact, you will have to – at least if you want to be able to get things done efficiently and effectively. By taking time to do this you will be making time to do everything else.

    Even when you feel as if everything else is spinning out of control, your own breath is something that is always under your control, never spinning. So…just breathe.

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    Go out for a good meal.

    I’m not talking about fast food here, either. You need to go out either by yourself or with those close to you and have a good sit-down meal. Treat yourself to it. It’s a great way to slow things down – to enjoy the process of a meal as intended. You’re giving yourself the time to eat, drink and be merry…or in your own thoughts.

    Having a meal where you only need to order and not cook also gives you the time to, as mentioned, be with your own thoughts. I’ve come up with some great ideas – or solution to problems – while waiting for a meal or eating one in a restaurant. It’s those moments that have a harder time coming to you when you’re busy with the making of something. You’re feeding your mind, body and soul when you give yourself the gift of a good meal. Take it a step further and skip the making portion of it altogether – just once during the next week or so.

    It’s time well tasted.

    Run somewhere, anywhere. Preferably outdoors.

    It’s amazing what a good run will do for you. You’d think that by moving faster that your mind would try to keep up, but that’s not the case when you go for a run. Your mind tends to wander, and it slows down in the process. The rush against your face of the cool air adds a freshness that can’t be found when doing anything else that you have control over. There’s a freedom to running around, a feeling that you can go anywhere and not be hindered by roads or trails. Your mind gets that freedom as well.

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    Sometimes I bring a recorder to capture my thoughts, but often I don’t when I run. I just let the flow happen. Sure, that’s counter-intuitive to the tenets of productivity (or at least, GTD to a point), but I’m not running to make more work. I’m running to create a space between myself and my work. I’m running to take a break – a much-needed one at that.

    I’m running so I can stay in the race over the long haul, not so that I wash out of it.

    Step back from social networks.

    I’m not doing nearly as much on social networks right now. And I’m okay with that. I am doing less reporting on my life and spending more time living it.

    I’m not divorcing social networks – at least not yet. I just think that by spending more time working on me and my own life and work and less time keeping up with everything else that social networks offer that I’ll be better serving both myself and those very platforms later on. I’ll be able to offer a clearer version of myself and what’s going on – should I choose to even do that. I’m not worrying about status updates and tweets. I’m not even worrying about my presences on any of those social networks.

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    What allows me to slow down is the fact that I’m focusing on being present.

    Feelin’ groovy.

    Before I do any of the things I’ve mentioned above, this set of lyrics come to mind:

    “Slow down, you movin’ too fast;
    You gotta make the morning last;
    Just kickin’ down the cobblestones;
    Lookin’ for fun and feelin’ groovy…” – The 59th Street Bridge Song, Simon & Garfunkel

    I do that and I start to feel, well…groovy. And that’s a pretty darn good feeling.

    (Photo credit: Trying to Stop Time via Shutterstock)

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    Mike Vardy

    A productivity specialist who shows you how to define your day, funnel your focus, and make every moment matter.

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    Last Updated on January 6, 2021

    14 Ideas on How to Measure Productivity to Make Progress

    14 Ideas on How to Measure Productivity to Make Progress

    Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

    In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

    For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

    For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

    Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

    Knowing this information we can now better determine what course of action to take with salesperson #1.

    Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

    How to Measure Productivity With Management Techniques

    Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

    1. Identify Long and Short-Term Goals

    Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

    For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

    2. Break Down Goals Into Smaller Weekly Objectives

    Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

    Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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    Productivity = number of new customers ÷ number of sales calls made

    3. Create a System

    Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

    This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

    You can do the same thing and just adapt it to your business.

    Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

    Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

    4. Evaluate, Evaluate, Evaluate!

    We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

    If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

    Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

    Just remember that you and your management style contribute directly to your employees’ productivity.

    5. Use a Ratings Scale

    Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

    Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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    It’s also a good way to track long-term progress and growth in areas that need improvement.

    6. Hire “Mystery Shoppers”

    This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

    You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

    You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

    7. Offer Feedback Forms

    Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

    First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

    Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

    You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

    8. Track Cost Effectiveness

    This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

    Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

    Having this information is very useful in forecasting expenses and estimating budgets.

    9. Use Self-Evaluations

    Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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    Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

    10. Monitor Time Management

    This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

    Time Management Tips to Improve Productivity

      The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

      While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

      11. Analyze New Customer Acquisition

      We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

      Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

      For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

      Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

      Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

      From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

      12. Utilize Peer Feedback

      This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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      Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

      Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

      It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

      13. Encourage Innovation and Don’t Penalize Failure

      When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

      Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

      Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

      14. Use an External Evaluator

      Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

      They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

      While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

      Final Thoughts

      These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

      The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

      The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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      Featured photo credit: William Iven via unsplash.com

      Reference

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