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How to Make a Difference as a Time Management Coach

How to Make a Difference as a Time Management Coach

    Many managers and coaches feel an immediate burden when they review an employee or client’s performance and think to themselves, “They need some better time management skills.” As they review their limited options, they quickly conclude that none of them fits their needs and none of them are likely to work. The fact is, in order to make a lasting difference, they need to go beyond the options that currently exist and create a much larger context for the employee to succeed.

    Let’s start by looking at the options that you have as a time management coach.

    Toss Them a Bunch of Tips

    This approach is the simplest. Just observe the employee closely, and when you can find a pearl of wisdom that applies to an observed shortcoming, toss it their way. For example, “Hey Andrea, ever hear of a To-Do list?” Some look for websites like Lifehack with lots of relevant tips and forward posts in the hope that the employee/client will be able to go ahead and “just do it.”

    This rarely works because the skill of “time management” is a complex one that’s made up of a number of intricate habits, practices and rituals assembled over several years. It isn’t the kind of skill that’s improved much by shortcuts, tips and tricks; there are no miraculous, instantaneous results. Instead, successful improvements come from shifting ingrained patterns of behavior in a systematic way over time. It helps to know this before you attempt the first coaching session.

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    Buy Them a Book

    A better option than “tossing tips” is to buy them a good time management book. At the moment however, all the well-known authors say essentially the same thing:

    “Follow the methods in this book exactly as I have laid them out and you’ll be successful.”

    The problem is that very few professionals are actually able to achieve this goal. If you compare notes with others who have read the same time management book, you quickly realize that you both have cherry-picked ideas from here and there, to the point where your individual systems may bear little resemblance to each other. This is actually a good thing, but it means that when you buy your employee your favorite productivity book, don’t expect him/her to end up doing things the way you do.

    This is due, in part, to human nature. There can never be any one-size-fits-all approach to anything but the most simple of habit patterns. When it comes to complex patterns, we are just too different from each other in too many ways to use a single approach effectively. Instead, we all need custom methods that suit our individual goals and idiosyncrasies.

    Furthermore, when you consider the impact of new technology, it’s hard to imagine how an author could claim to have stumbled upon the ultimate solution.

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    Dezhi Wu’s research also shows that we have different needs at different points in our careers. In her book, “Temporal Structures in Individual Time Management”, she has found that college students manage their time better than their professors and administrators. One reason might be that they are forced to deal with more information and therefore develop fresh systems that are able to cope with more inputs. Unfortunately, her research implies that once today’s students become tomorrow’s professors and administrators, they too will be surpassed in time management skill by their students – probably because they, like the rest of us, rest on their laurels and stop coming up with fresh new methods to deal with technology shifts and life changes.

    In short, don’t expect your employee or client to use the book the way you did.

    Send Them to a Program

    In my first year of employment at AT&T, some of my colleagues attended a time management program based on a popular daily planner. They all came away with shiny new 3-ring binders with custom refills and I remember what one attendee told me:

    “The binder was the best part. All the other stuff they tried to teach us was nonsense.”

    Most programs take the same one-size-fits-all approach that books take, which is a drawback, but the benefit comes when participants learn the truth from each other – they aren’t going to be doing “all this stuff” anytime soon. While this may run contrary to the expectations of the time management coach, participants take comfort in confirming their suspicion that each person plans to do their own thing. It reinforces the fact that what professionals need is not another prescription to be blindly followed, but skilled training in how to put together their own custom system.

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    What’s annoying is that the time management coaches seem oblivious to this fact. They might mention that “no-one actually uses all this stuff”, but they give little help in assisting trainees in learning the more challenging skill of self-designing a custom system. They are on their own.

    They also ignore the most recent research on habit change, which regular readers of Stepcase Lifehack will recognize readily. Changing habits, practices and rituals is often slow, painstaking work that requires setting up a savvy set of supports. The best approach is to take small steps, focusing on a few at a time.

    In the program, what’s inevitable is that your employee will be handed a slew of great ideas to implement…all at once, with no hint of the fact that they need a support system.

    The lack of help in focusing on a few habits within a good support system dooms most participants to failure, It’s no accident that many graduates of these programs revert to their old, familiar practices after only a few days.

    A New Mentality

    As a manager, you can make up for these shortcomings. Knowing that they exist is a big plus and they can be introduced into conversations quite early in the game with a time management coach. Understanding the bigger picture frees you both to narrow your focus down to a handful of habits or practices to work on. You should also show clients or employees how to upgrade whenever the need arises and teach them to expect this to happen several times in their careers.

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    Fortunately, recent research shows that your unique relationship with your trainee is often the best form of support and you can leverage this fact to hold the employee or client accountable for taking the small steps that can eventually add up to a huge improvement.

    Employees and clients who are armed with these insights are then free to find ideas from the Internet, books and programs in order to discover the latest improvement opportunities. Instead of struggling, they can take charge of driving their own improvements, using you as their guide.

    (Photo credit: Silver Whistle Next to Play via Shutterstock)

    More by this author

    Francis Wade

    Author, Management Consultant

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    Last Updated on December 7, 2018

    10 Steps For Success: Applying The Power Of Your Subconscious Mind

    10 Steps For Success: Applying The Power Of Your Subconscious Mind

    How big is the gap between you and your success?

    What is the difference between successful people and unsuccessful people?

    It is as simple as this: successful people think and talk about what they are creating, and unsuccessful people focus on and talk about what they’re lacking.

    So how do you bridge that gap between wanting success and having your success? Let’s make an important distinction. You see, there is a big difference between “Wanting” and “Having” something.

    Wanting: means lacking or absent. Deficient in some part, thing or aspect.

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    Having: means to possess, to hold, to get, to receive, to experience.

    You can have one OR the other, but not both at the same time with any particular object of your desire. You either have it or you don’t.

    When it comes to your subconscious, if you’re focusing on the “wanting”, i.e. the not having, guess what, you will build stronger neural networks in your brain around the “wanting.” However, through the power of your subconscious mind, you can focus on the “having” as if it has already happened. Research has shown that your brain doesn’t know the difference between what you’re visualizing inside your mind versus what is happening out there in your reality.

    This is a regular practice of elite athletes. They spend as much timing creating the internal mental imagery of their success playing out as they do actually physically practicing. This helps create both the neural pathways in their brain and the muscle memory to consistently deliver on that success.

    Here are 10 “brain hack” steps for success that you can take to create your version of a happy life. Make these steps a regular habit, and you will be astonished at the results.

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    Step 1: Decide exactly what you want to create and have

    This is usually the biggest problem that people have. They don’t know what they want and then they’re surprised when they don’t get it.

    Step 2: Write down your goal clearly in every technicolor detail

    A goal that is not written down is merely a wish. When you write it down in full detail, you signal to your subconscious mind that you really want to accomplish this particular goal.

    Step 3: Write your goal in simple, present tense words

    …that a three year old can understand on a three-by-five index card and carry it with you. Read it each morning after you awake and just before you go to sleep.

    Step 4: Backwards planning

    See your goal achieved and identify all the steps required that it took to bring it to life. Making a list of all these steps intensifies your desire and deepens your belief that the attainment of the goal is already happening.

    Step 5: Resolve to take at least one step every day from one of the items on your list

    Do something every day, even if it is just one baby step, that moves you toward your goal so you can maintain your momentum.

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    Step 6: Visualize your goal repeatedly

    See it in your mind’s eye as though it were already a reality. The more clear and vivid your mental picture of your goal, the faster it will come into your life.

    Step 7: Feel the feeling of success as if your goal were realized at this very moment

    Feel the emotion of happiness, satisfaction, and pleasure that you would have once you have achieved your goal. Visualize and feel this success for at least 20 seconds at a time.

    Step 8: “Fake it till you make it!”

    Confidently behave as if your subconscious mind was already bringing your goal into reality. Accept that you are moving toward your goal and it is moving toward you.

    Step 9: Relax your mind

    Take time to breathe, pray or mediate each day. Disengage the stress response and engage the relaxation response. A quiet state of mind allows your brain to access newly formed neural pathways.

    Step 10: Release your goal to your subconscious mind

    When you turn your goal over to the power of the universe and just get out of the way, you will always know the right actions to take at the right time.

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    Starting today, try tapping into the incredible power of your subconscious mind.Start with just one goal or idea, and practice it continually until you succeed in achieving that goal. Make it a game and have fun with it! The more lightly you hold it, the easier it will be to achieve. By doing so, you will move from the “positive thinking” of the hopeful person to the “positive knowing” of the totally successful person.

    Hit reply and let me know what you’re creating!

    To your success!

    Featured photo credit: use-your-brain-markgraf via mrg.bz

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