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How to Maintain Focus Even With Distractions

How to Maintain Focus Even With Distractions

I work from home and I can’t think of a place with more distractions than my messy, laundry-piled, pet-filled, toddler tornado of a home. There is always something else I could be doing, and there is often a chore I’m in the middle of, but somehow I’ve come up with a system that allows me to maintain focus at “work” even though there’s chaos right outside my office door. Here’s how I’ve done it:

Sometimes you have to get rid of all the bullshit in your life, and just focus on the things that make you a better person.

    1)   Set up your work-space—I can’t overestimate the importance of setting up your workspace. If your office is cluttered and disorganized, you’ll spend lots of extra mental energy just attempting to focus on the task at hand while psychologically, all you really want to do is clean, sort, and organize the huge pile in the corner. Our psyches crave order, so when your office is orderly, you know where to find what you need, and it’s clear to you what to put your attention on next (your inbox or your high priority activities list), you’re much more likely to be able to focus on the task at hand.

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    If organizing your office sounds overwhelming, I recommend asking for help from a co-worker, friend, or family member, and if that doesn’t work, then hire someone to help you get organized. If you need a book for motivation, I love “Getting Things Done” by David Allen.

    2)   Protect your space from intrusions and common distractions—When I first started working from home my husband would unexpectedly walk into my office and start asking me questions about household stuff. At first I just thought it was annoying, but later I realized that these interruptions greatly reduce my productivity. So I had a little talk with my hubby and I established a “my workspace is sacred” rule. When I’m in my office with the door shut, the only interruptions should be for emergencies or very urgently needed information. Even my 2 ½ year old daughter respects my office space and knows that when I’m working, she’s not to disturb me.

    This kind of boundary setting shouldn’t stop at physical interruptions though. You also need to turn off your personal phone, put the answering machine on your office phone (check messages and return calls no more than twice a day), and definitely turn off the “new mail” indicator on your computer. Checking your email every time there’s a new message is a huge waste of time and completely derails your focus.

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    3)   Set the expectations of the people you work with—If you work in an office setting, you might experience intrusions and interruptions from co-workers or your boss. Let the people in your office know that interruptions reduce your productivity and you’d like to minimize them. Set up systems that will work for you and your co-workers.

    For instance, you might tell everyone that you’ll check your email and respond to emails at 11am and 3pm every day, rather than responding to each message individually throughout the day. You may even implement a coding system by which people can indicate high importance and time sensitive emails vs. low importance get to it whenever you can emails.

    4)   Strategize redirection ahead of time—If there’s an interruption you can anticipate, figure out a way to redirect ahead of time. Send a co-worker to someone else who’s working on the project, ask them for a more detailed analysis, or schedule another time to talk. Sometimes even delegating more responsibility to the concerned party can allay their fears and lighten your load.

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    Reminding people that they too have power and that you can’t attend to every detail boosts their responsibility and trains them not to rely so heavily on you.

    5)   Take a moment to address the distraction—There are times when my daughter is home and she’s in distress and needs me right away. I understand that, and by taking a moment to connect with her, I’m actually teaching her that I’m available when she really needs me, which ultimately reduces the number of interruptions.

    “Oh, you hurt yourself! Do you need a hug? I love you so much. I’m sorry you hurt yourself. Are you having fun playing with Grammy? I’m working right now, so I can’t play with you, but I bet Grammy will read you a story or do a puzzle with you!” Off she toddles happily.

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    Responding to your co-worker might sounds slightly different, “I know you’re concerned about the report, but I’m working on something else right now, can we schedule a time to talk about this later this afternoon? How about 4:00?” Jot it in your calendar, and get right back to your previous work.

    6)   Establish a regular reminder for your high priority activities—Working for myself means that I have to prioritize everything for myself, which I find quite challenging. So, in my moments of clarity, when I know what’s most important to my business, I create to do lists and mark the high priority items as such. Then, every time I find myself with unscheduled time, I revisit my “high priority” items and work through them one by one.

    I find it easy enough to check my list when I have time, but if you just never seem to get around to it, set a particular time of day or an alarm or send yourself an email reminder to check on those items that make the difference for you between success and failure.

    I hope these strategies are helpful for you and I would love to know what you think of them! Please leave me a comment below and have a great and productive day.

    Warmly, Shelly

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    Last Updated on January 6, 2021

    14 Ideas on How to Measure Productivity to Make Progress

    14 Ideas on How to Measure Productivity to Make Progress

    Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

    In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

    For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

    For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

    Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

    Knowing this information we can now better determine what course of action to take with salesperson #1.

    Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

    How to Measure Productivity With Management Techniques

    Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

    1. Identify Long and Short-Term Goals

    Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

    For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

    2. Break Down Goals Into Smaller Weekly Objectives

    Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

    Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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    Productivity = number of new customers ÷ number of sales calls made

    3. Create a System

    Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

    This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

    You can do the same thing and just adapt it to your business.

    Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

    Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

    4. Evaluate, Evaluate, Evaluate!

    We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

    If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

    Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

    Just remember that you and your management style contribute directly to your employees’ productivity.

    5. Use a Ratings Scale

    Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

    Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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    It’s also a good way to track long-term progress and growth in areas that need improvement.

    6. Hire “Mystery Shoppers”

    This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

    You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

    You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

    7. Offer Feedback Forms

    Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

    First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

    Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

    You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

    8. Track Cost Effectiveness

    This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

    Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

    Having this information is very useful in forecasting expenses and estimating budgets.

    9. Use Self-Evaluations

    Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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    Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

    10. Monitor Time Management

    This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

    Time Management Tips to Improve Productivity

      The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

      While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

      11. Analyze New Customer Acquisition

      We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

      Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

      For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

      Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

      Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

      From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

      12. Utilize Peer Feedback

      This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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      Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

      Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

      It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

      13. Encourage Innovation and Don’t Penalize Failure

      When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

      Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

      Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

      14. Use an External Evaluator

      Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

      They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

      While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

      Final Thoughts

      These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

      The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

      The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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      Featured photo credit: William Iven via unsplash.com

      Reference

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