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How to Improve Performance and Maintain Productivity at the Same Time

How to Improve Performance and Maintain Productivity at the Same Time


    Fortunately, this article isn’t going to start with an embarrassing confession that I’ve let the car’s tank run dry and found myself stranded at the side of the road… I’ve only ever done that once and I was barely out of nappies! (Honest)

    Instead, I’m going to look at the idea that cars do need filling up.

    Yeah, I know. Obvious…right?

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    The thing is, when we’re planning journeys we all too often do something which is barely more sophisticated than estimating how long the journey is on a map, and (assuming an average cruising speed of 50 MPH) dividing that by 50 to figure out how long the journey will take. Then we get surprised by the fact that it always take longer than that.

    How much longer?

    Well…generally longer than that by the length of time we needed to stop — and that is either for us (food/water/washroom break) or the car we’re driving (filling it with gas). I’m one of those impatient people who regards time spent filling up the car’s tank as wasted time — time not spent actually getting where I’m going.

    It isn’t, of course. Because if we dont fill the tank, we don’t get anywhere at all.

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    So we learn.

    We learn to add time for tasks that don’t actually do something (like get us somewhere) but which subsequently allow us to do something (like filling up the car). These are referred to as “Performance Tasks” and “Maintenance Tasks”, respectively.

    “Without the latter, the former can’t happen. Without the former, there’s no point in the latter.”

    There is, of course, a balance to be struck. Too much Performance Tasks and you end up performing less than your best because you keep having to stop performing and maintain. That’s the equivalent of entering a race, performing brilliantly so that you’re leading during the whole thing and then realising you’ve got to stop for 10 minutes to fill up with gas. On the other hand too many Maintenance Tasks and not enough performance and you don’t achieve anything at all.

    The seduction of this latter option is dangerous though, because it is all too easy to think you’re doing something because, well…you’re doing something. It’s just not something that directly leads to an outcome. You can be desperately busy without getting anywhere. Just ask almost anyone who rushes around saying, “There aren’t enough hours in the day!”

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    So what to do about it?

    This is an experiment worth trying; I’m doing it myself. Break down each project into tasks in the good old-fashioned way and then to decide task by task if it’s a Performance Task or a Maintenance Task. I colour-code blue on the ‘task wall’ if it’s a Maintenance Task and Performance Tasks are colur-coded pink. (Note: There’s no great significance to this choice of colour, it was just the first set of Post-It notes that came to hand!)

    Then, when figuring out what to do next at any point, I simply think about how my energy levels are. Why? Because my experience is that Maintenance Tasks can be done when you’re half asleep. If I’m below par, then I grab a blue task to do; otherwise I grab pink.

    Importantly, I have to decide on my energy levels before I look at the list of tasks to be done – no picking and choosing based on what sound interesting.

    The key thing is that it means I force myself to do the blue coloured tasks. Around my office, for example, we’d all rather get things done than prepare things — pink rather than blue, Performance rather than Maintenance. But your mileage may vary. It might help to spend a week or two looking at what tasks you do by preference and classify them after you’ve done them so that you get a feel for your natural instincts.

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    And then force yourself to do the opposite.

    So far the experiment is proving very useful — coloured Post-It notes and all.

    (Photo credit: Gas Full Meter via Shutterstock)

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    Last Updated on August 20, 2019

    26 Useful Things to Learn Now That Will Change Your Life

    26 Useful Things to Learn Now That Will Change Your Life

    If you pay attention to your everyday life careful enough, you’ll know that you can learn from everything and everyone you come across. Our life is basically full of useful lessons that we should learn.

    Here are 26 useful things to learn that Abhishek A. Singh shared on Quora. Let’s see how these life theories would lead you to live a different life.

    1. Primacy and recency: People mostly remember the first and last things that occurred, barely the middle.

    When scheduling an interview, ask the employer the time slots they do interviews and try to be the first or the last.

    2. If you work in a bar or in customer service of any kind, put a mirror behind you at the counter.

    In this way, angry customers who approach you will have to see themselves in the mirror behind you and the chance of them behaving irrationally will be lowered significantly.

    3. Once you make a sales pitch, don’t say anything else.

    This works in sales, but it can also be applied in other ways.

    My previous boss was training me and just gave me pointers. I was working at a gym trying to sell memberships. He told me that once I got all the small talk out of the way and presented the prices, the first person to talk would lose.

    It didn’t seem like a big deal but it actually worked. Often there were long periods of awkward silence as the person tried to come up with some excuses, but usually they bought.

    4. If you ask someone a question and they only partially answer, just wait.

    If you stay silent and keep eye contact, they will usually continue to talk.

    5. Chew gum when you’re approaching a situation that would make you nervous, like public speaking or bungee jumping.

    When we eat, our brain tell ourselves, “I would not be eating if I were danger. So I’m not in danger.” This has helped me to stay calm.

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    6. People will always remember how you made them feel, not what you said.

    Also, most people like talking about themselves; so ask lots of questions about them.

    7. When you’re learning something new, teach it to a friend. Let them ask you questions about it.

    If you’re able to teach something well, you will be sure that you’ve understood it very well.

    8. If you get yourself to be really happy and excited to see other people, they will react the same to you.

    It doesn’t always happen the first time, but it will definitely happen the next time.

    9. The physical effects of stress — breathing rate and heart rate — are almost identical to the physical effects of courage.

    When you’re feeling stressed in any situations, immediately reframe it : Your body is getting ready to be courageous, you are NOT stressed.

    10. Pay attention to people’s feet.

    If you approach two people in the middle of a conversation, and they only turn their torsos and not their feet, they don’t want you to join in the conversation.

    Similarly, if you are in a conversation with a coworker who you think is paying attention to you and their torso is turned towards you but their feet are facing in another direction, they want the conversation to end.

    11. Confidence is more important than knowledge.

    Don’t be intimidated by anyone, everyone is playing a role and wearing a mask.

    12. If you pretend to be something for long enough, you will eventually become it.

    Fake it till you make it. Period.

    13. Not to be creepy, but if you want to stare at someone unashamedly, look directly past them and wait for them to try and meet your eyes.

    When they fail to do that, they’ll look around (usually nervously for a second) they won’t look at you again for some time. This is your chance to straight up stare at this person for at least 45 seconds.

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    And as suggested by Brian Stutzman:

    If you’re staring at someone and get caught, DON’T turn your head or your body to look away, because that just confirms that you were staring.

    Just move your EYEBALLS off the person. Unlike turning your head, it’s instantaneous. And the person will think you were just looking at something behind them and that they were mistaken for thinking you were staring. Do it confidently, and ignore any reaction from the person, and you can sell it every single time.

    After a second, you can even look back at them with a “Why are you staring at me?” look on your face to really cement the deal!

    14. Build a network.

    Become the information source, and let the information be yours. Even grabbing a beer with a former colleague once a year will keep you in the loop at the old office.

    Former coworkers might have gotten a new position in that office you always wanted to work in, great! Go to them for a beer, and ask about the office. It’s all about connections and information.

    15. If you are angry at the person in front of you driving like a grandmother…

    Pretend it is your grandmother, it will significantly reduce your road rage.

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      16. Stand up straight.

      No slouching, hands out of pockets, and head held up high. It’s not just a cliche — you literally feel better and people around you feel more confident in you.

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      17. Avoid saying “I think,” and “I believe” unless absolutely necessary.

      These are phrases that do not evoke confidence, and will literally do you no good.

      18. When feeling anxious, clean up your home or work space.

      You will feel happier and more accomplished than before.

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        19. Always buy the first pitcher or round of drinks.

        You’d be surprised how long you could drink on the phrase “I bought the first one.”

        20. Going into an interview… be interested in your interviewers.

        If you focus on learning about them, you’ll seem to be more interesting and dynamic. (Again, people love to talk about themselves.)

        21. Pay attention parents! Always give your kid a choice that makes them think they are in control.

        For instance, when I want my son to put his shoes on I will say ,”do you want to put your star wars shoes on or your shark shoes on?”

        Pro-tip: In some cases, this works on adults.

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          22. Your action affects your attitude more than your attitude affects your action.

          As my former teacher said “You can jump and dance FOR joy, but you can also jump and dance yourself joyful.”

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          23. When a group of people laugh, people will instinctively look at the person they feel closest to in that group.

          Notice who you look at and who look at you when you laugh with a group of people!

          24. If you want to build rapport or gain someone’s trust quickly, match their body posture and position.

          If someone is sitting with her legs crossed, cross your legs. If they’re leaning away from you, lean away from them. If they’re leaning towards you, lean towards them.

          Mirroring and matching body position is a subconscious way to tell if someone trusts you or is comfortable with you. If you’re sitting with your arms crossed and you notice someone else is sitting with her arms crossed, that is a good indicator that you have/are successfully built/building rapport with that person.

          25. The Benjamin Franklin Effect (suggested by Matt Miller)

          I find the basis of the Benjamin Franklin effect is very useful and extends far beyond pencil borrowing. This knowledge is useful in the world of flirting too.

          Asking a girl in your class if you can borrow a pencil or her notes or to explain the homework will make her more likely to like you than if you let her borrow your stuff or are the one to help her. Even just asking a girl to buy you drinks (facetiously) leaves a much bigger impression than offering to or actually buying a girl a drink.

          The best part is it kills 3 birds with one stone: you get the advantages of the favor itself, the person subconsciously likes you more, and it makes them more open to future favors and conversation.

          26. Handle panic and anxiety behaviors by tapping fingers (Suggested by Jade Barbee)

          When you’re feeling stressed, worried or angry, tap each finger tip while thinking (or speaking quietly) a few specific words about what is bothering you. Repeat the same words while tapping each of your 10 fingers, including thumbs.

          For example, tap while saying, “I’m so angry with her…” Doing so will likely take the charge out of the feeling and return you to a more resourceful (better feeling) state of being. It’s called EFT (Emotional Freedom Technique) or “tapping,” and it is useful in many life situations – emotional sadness, physical pain, food cravings, traumatic memories…

          Featured photo credit: Nicole Wolf via unsplash.com

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