Advertising
Advertising

Don’t Just Add, Replace. Own the 100%

Don’t Just Add, Replace. Own the 100%

Here’s a sample snippet of a coaching conversation I have often had with executives. To set the scene for you, it usually happens after we’ve discussed a project or strategic initiative and its value alignment for their organization.

Exec: “This is terrific; I can see how it will make a big difference for us. I’m anxious to get started; we could probably introduce the plan at our next staff meeting.”

Me: “I agree, it is a terrific plan. However let me ask you something before you move on to how you’ll communicate it, and the campaign you’ll subsequently run with it. What are you assuming this additional project will replace in your existing operation?”

Exec: “What will it replace? Well, the old way we’ve been approaching things; we all agree that our present tactics aren’t all that effective.”

Me: “When you say ‘present tactics,’ how much are you referring to? Are you completely confident that everyone will make the same assumptions you are, and not continue trying to handle both the old and the new? What are the reasons they might want to hold on to the comfortable, tried and true way they’ve always approached this?”

Exec: “Listen, I don’t want to micromanage the thing. I’m sure they can figure it out.”

Another potential stress factor lobbed into the organization. Unless… we continue the conversation to figure out how without micromanaging, the Exec can articulate some suggestions whereby he gives them the gift of reasonableness, not adding to their sense of overwhelm.

The reality of most organizations, is that pleasing the boss, in handling directives both old and new, contributes to the significant, and rampant proliferation of auto-pilot, sacred cows, stressful overload, and productivity slowdowns. Like it or not, and whether you want to admit it or not, when you are the boss, people are very selective about the questions they’ll ask you, fearing they are exposing their own shortcomings or lack of self-confidence. If they perceive “the old way” was one of your once-favored pet projects, they’ll hold on to their practice of it, even when they might think better of it otherwise.

When you are about to add to someone’s workload, you should own the 100%. What I mean by that, is that the responsible thing to do, is to own the productivity equilibrium in the operation when you contribute to it.

Advertising

The one assumption you should make, giving them the benefit of the doubt, is that everyone is already at 100%. If you add another 10%, you can’t expect them to be equally productive now at 110%. Thus, 10% somewhere else has got to go, and suggestions from you on what that old stuff you are expecting to (or willing to) replace, can really help.

This doesn’t just apply to executives, but to leaders and managers at every level of an organization. Adding versus replacing is contributing to workplace overwhelm every day, and in small ways that add up to BIG drags on overall productivity.

When I coach clients to do audits for process duplication within their organizations, it is amazing how much they find, and how much “Listen, I don’t want to micromanage the thing” turns into “I can’t believe we still do this!”

Advertising

Even with unanimous agreement on its breakthrough merits, no matter how extraordinary your new idea or captivating project might be, it will add to workload. Excitement dims quickly when the pep rally is over, and reality sets in. You’ve got to reckon with the domino effect any new project or strategic initiative can create, by always seeking to replace, and not just add. Own the 100% and help your organization realize the full benefit of your breakthrough ideas.

Related Articles:

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. She is the founder and head coach of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership. For more of her ideas, click to her Thursday columns in the archives; you’ll find her index in the left column of www.ManagingWithAloha.com

Advertising

Rosa’s Previous Thursday Column was: Your Final, Essential Hiring Question.

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

12 Rules for Self-Management The Six Basic Needs of Customers What’s the difference between Mission and Vision? 7 Steps for Resolving Customer Complaints Reap Joy from this Thanks – Giving Holiday

Trending in Productivity

1 How Creativity Can Help You Get Ahead in Life 2 How to Set Stretch Goals and Keep Your Team Motivated 3 How Self Care Can Help You Live Your Best Life 4 How to Develop Mental Toughness to Help You Stay Strong 5 How to Calm Down When You’re Stressed and Anxious

Read Next

Advertising
Advertising
Advertising

Published on April 25, 2019

How Creativity Can Help You Get Ahead in Life

How Creativity Can Help You Get Ahead in Life

Have you ever felt limited in your abilities to do something you really wanted to pursue? Maybe it was an ambition you had, or an idea to start something. Perhaps it was an opportunity that came your way, but you weren’t able to take it because something held you back.

Often, we’re unable to progress towards our goals because such obstacles stand in the way. We let our limitations stop or overshadow our abilities to see through to a goal.

Yet, there’s one thing that we rarely think of to use when trying to overcome limitations.

Creativity.

What is Creativity?

When I say creativity, I’m not talking about an innate talent. Creativity is a much needed, but often neglected, skill that everyone has! It’s a skill with huge leverage that allows you to generate enormous amounts of value from relatively little input.

Creativity at its heart, is being able to see things in a way that others cannot. It’s a skill that helps you find new perspectives to create new possibilities and solutions to different problems.

Everything, including brilliant inventions, cannot come from nothing; it all derives from some sort of inspiration. Creativity works by connecting things together in order to derive new meaning or value.

From this perspective, you can find creativity at play in many areas.

Advertising

For example, Mark Zuckerburg rapidly became successful by taking the previously existing concept of social media, and combining it with an incredibly simple interface that appealed to a much wider audience. Uber and Lyft combined the idea of a traditional taxi service with an incredibly efficient smartphone app.

Both of these examples connect different ideas, find common ground amongst the differences, and create a completely new idea out of them.

That’s creativity in a nutshell, and anyone can improve theirs.

Limitations are Actually Opportunities

The advantage of using creativity, is to help you see limitations as opportunities. Take any limitation that you may find yourself facing, is there a way to look at things differently?

Let me illustrate with an example.

On the day of my son’s 5th birthday, my wife and I arranged a party for him at a children’s adventure park. His friends and family were all invited, and the plan was to have a long, fun day out to celebrate.

However, the day didn’t go exactly as planned…

Advertising

At Lifehack, we pride ourselves on a healthy work-life balance, so I wasn’t concerned about taking the day off to celebrate. But, on the big day, a call came through to my phone.

It was a manager from Lifehack. He excitedly told me that a group of investors were quite interested in our business proposition, and were wanting to meet later that day.

This was great news! A potential investment could be coming our way. But, I was already miles away from home and the office. Plus, it was my son’s birthday…

I asked if I could call him back once we got settled into the park.

To be honest, I was pretty certain I was not going to be able to make it. Asking to reschedule would be a risky request, but there was no way that I was going to miss my son’s party.

My son could sense something was off, and he asked me what was wrong. So I let him know that I just received a call about a meeting today, but also told him not to worry as today was about celebrating his birthday.

But like all kids, he continued questioning me…

Advertising

“But daddy, is it important?”

“No, of course not,” I bluffed.

Then, with childlike intuition and creativity, he asked: “Can’t you just meet with them at the park?”

And, then it struck me! This was the idea that I was missing.

Even though my son didn’t quite understand that it would not be possible for the investors to meet me at the park, it made sense for me to simply do a video call!

I could miss 25 minutes of the party to do a quick call while the rest of the party walked through the aquarium. And, in the end, that was exactly what happened.

I called back my teammate and asked him to briefly explain to the investors why I couldn’t be there in person to meet, but would be happy to join via video. I took the call, and was able to spend the rest of the day at the park with my son.

Advertising

Not only did my son enjoy his birthday, his simple idea led to a successful investment meeting that allowed us to get funding for a new project.

This is where I was able to turn a limitation into an opportunity that enabled me to reach my success.

Creativity is One Key to Success

When you use your creative ability to turn your limitations and setbacks into opportunities, you’ll find doors opening for you in areas you may have never imagined.

Remember, your attitude is also important when it comes to achieving a goal, and tackling a setback or problem. That’s because a positive attitude transforms not just your mental state, but your physical and emotional well being. It is the key to lasting total transformation.

Check out this article to learn more about how you can tune your attitude towards positivity.

So, the next time you’re feeling limited by your abilities, setbacks or challenges, don’t give up. Really look at the situation, and see how you can leverage on your creativity to find an alternative solution.

Featured photo credit: Photo by William Iven on Unsplash via unsplash.com

Read Next