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Back to Basics: Processing

Back to Basics: Processing

Your Inbox

    In my first installment of “Back to Basics”, I discussed the importance of your inbox – a single place for collecting all of your inputs for processing. In this installment, we’ll discuss the processing itself – how to turn inputs into action.

    In principle, processing is simple. All it means is making a decision about what to do with every piece of information that enters your life. In practice, it’s actually very hard, mostly because with a few exceptions, we aren’t usually ready to make those decisions – or to make the commitment to act that decision-making implies.

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    There are really only a handful of decisions you can make about an input:

    • you can delete it. It’s unimportant – junk mail, information you already have, reminders of tasks already completed, etc.
    • You can redirect it. If there is another person the task or information would be better suited for, forward it to them.
    • You can archive it. Anything you don’t need now but will likely need in the future – a business card or address, a vendor’s brochure, an article from a magazine – can be filed away for future reference.
    • You can record it. Information you might need again but don’t need in it’s original form can be extracted and entered into a note-taking program, your contact manager, a notebook, etc. and the original deleted/thrown away.
    • You can do it. Some inputs require immediate action and can be done at once.
    • You can schedule it. Some inputs require action but not immediately – block out a suitable length of time in your calendar to do them.
    • You can defer it. When an input requires action but you are unable to take that action, you have to defer it to later.

    Given the limited number of possible choices, it should be a relatively easy thing to power through your inbox, extract the information you need, file things away, add a few items to your todo list or your calendar, drop a few things into your outbox, and get on with things.

    But it’s not. We get hung up on things, mostly because of those pesky “defer” inputs – things we know we should do something about but can’t, for several reasons:

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    • Lack of information: You don’t know enough to figure out what to do with something.
    • Lack of resources: You know what you should do, but you don’t have everything you need to do it – money, time, equipment, manpower, etc.
    • Lack of urgency: You know what to do and could do it, but it’s not important to do it right now so you put it off.
    • Lack of authority: You are ready, willing, and able to make a decision, but don’t feel empowered to act on that decision.

    The typical pattern where any of these barriers apply is to pick something up out of your inbox, look at it, recognize that you lack something important – information, resources, urgency, or authority – to act on it, and then: you drop it back into our inbox!

    Don’t do that.

    If you’re ever going to keep on top of everything and keep your inputs from overwhelming you, it’s important to break that habit. Which means you need to change the way you think about processing and about the decisions and actions processing entails.

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    When an item hits your inbox that you’re not able to deal with immediately, it becomes a project – an outcome that will take several steps to accomplish. And the first step in that project is to solve the problem, to fill the lack that’s preventing you from completing the task.

    In order to avoid putting things back into your inbox, you need a place to keep pending projects. This could be an accordion file on your desk, or a filing cabinet drawer for live files. You also need a way to keep track of things – a project list with pointers to the pending file.

    And you need to add whatever action you need to take to make it possible to act to your todo list. “Get list of potential team members from HR for Build Team”; “Look up how to find a reliable drywall installer for Fix Hole in Kitchen Wall”; “Set appointment with VP of Marketing to discuss possible action on partnership offer for Movie Tie-In Offer”; “Read Lifehack’s Back to Basics series for Figure Out How to Process my Inbox”.

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    This isn’t all that hard – I label a file with the project name, and I tag actions in my todo list with “for [Project Name]”. And I keep a list of active projects in my notebook. Give yourself permission to reuse the heck out of your folders – you don’t need any excuse to think of something as “too small” to be considered a project. If it’s not something you could sit down and do right now, it’s a project.

    Processing isn’t hard, but it takes some discipline and some clear-thinking time. Discipline because it’s easy to get distracted and easy to put off making a decision for things that you can’t do right now. Clear-thinking time because you ultimately do need to make a decision, and you can’t do that with a thousand other things on your mind.

    So I recommend scheduling a few 15-minute (or longer) blocks of time for processing your inbox throughout the day. Close the door (if you have a door) and get into the “processing zone”. Have your file folders, label-maker (if you use one – it seems silly, but it’s quite a help in getting into the right mindset), your todo list, and a pen handy. Do the same thing at home – set aside a few minutes every day or so to process everything.

    How many times you do this a day depends on your particular situation – keep an eye on your inbox for a few days and see how often it fills up and how urgent the items that come into your inbox are likely to be. For most people, once in the morning and once about an hour before you leave work is enough, and possibly once around lunchtime. If your inbox gets full particularly fast, you may need more than 15 minutes. The trick is to find a frequency and amount of time that leaves you as free as possible to do your actual work the rest of the time.

    And do keep yourself free the rest of the time. Don’t respond to each item as it hits your inbox.  You may as well not have an inbox at all if you’re going to give the world permission to interrupt whatever you’re doing at any time and place whatever they think is important in front of your face. That way madness doth lie!

    More by this author

    Becoming Self-Taught (The How-To Guide) The Science of Setting Goals (And How It Affects Your Brain) How to Take Notes Effectively: Powerful Note-Taking Techniques The Importance of Reminders (And How to Make a Reminder That Works) Building Relationships: 11 Rules for Self-Promotion

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    Last Updated on September 16, 2019

    How to Stop Procrastinating: 11 Practical Ways for Procrastinators

    How to Stop Procrastinating: 11 Practical Ways for Procrastinators

    You have a deadline looming. However, instead of doing your work, you are fiddling with miscellaneous things like checking email, social media, watching videos, surfing blogs and forums. You know you should be working, but you just don’t feel like doing anything.

    We are all familiar with the procrastination phenomenon. When we procrastinate, we squander away our free time and put off important tasks we should be doing them till it’s too late. And when it is indeed too late, we panic and wish we got started earlier.

    The chronic procrastinators I know have spent years of their life looped in this cycle. Delaying, putting off things, slacking, hiding from work, facing work only when it’s unavoidable, then repeating this loop all over again. It’s a bad habit that eats us away and prevents us from achieving greater results in life.

    Don’t let procrastination take over your life. Here, I will share my personal steps on how to stop procrastinating. These 11 steps will definitely apply to you too:

    1. Break Your Work into Little Steps

    Part of the reason why we procrastinate is because subconsciously, we find the work too overwhelming for us. Break it down into little parts, then focus on one part at the time. If you still procrastinate on the task after breaking it down, then break it down even further. Soon, your task will be so simple that you will be thinking “gee, this is so simple that I might as well just do it now!”.

    For example, I’m currently writing a new book (on How to achieve anything in life). Book writing at its full scale is an enormous project and can be overwhelming. However, when I break it down into phases such as –

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    • (1) Research
    • (2) Deciding the topic
    • (3) Creating the outline
    • (4) Drafting the content
    • (5) Writing Chapters #1 to #10,
    • (6) Revision
    • (7) etc.

    Suddenly it seems very manageable. What I do then is to focus on the immediate phase and get it done to my best ability, without thinking about the other phases. When it’s done, I move on to the next.

    2. Change Your Environment

    Different environments have different impact on our productivity. Look at your work desk and your room. Do they make you want to work or do they make you want to snuggle and sleep? If it’s the latter, you should look into changing your workspace.

    One thing to note is that an environment that makes us feel inspired before may lose its effect after a period of time. If that’s the case, then it’s time to change things around. Refer to Steps #2 and #3 of 13 Strategies To Jumpstart Your Productivity, which talks about revamping your environment and workspace.

    3. Create a Detailed Timeline with Specific Deadlines

    Having just 1 deadline for your work is like an invitation to procrastinate. That’s because we get the impression that we have time and keep pushing everything back, until it’s too late.

    Break down your project (see tip #1), then create an overall timeline with specific deadlines for each small task. This way, you know you have to finish each task by a certain date. Your timelines must be robust, too – i.e. if you don’t finish this by today, it’s going to jeopardize everything else you have planned after that. This way it creates the urgency to act.

    My goals are broken down into monthly, weekly, right down to the daily task lists, and the list is a call to action that I must accomplish this by the specified date, else my goals will be put off.

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    Here’re more tips on setting deadlines: 22 Tips for Effective Deadlines

    4. Eliminate Your Procrastination Pit-Stops

    If you are procrastinating a little too much, maybe that’s because you make it easy to procrastinate.

    Identify your browser bookmarks that take up a lot of your time and shift them into a separate folder that is less accessible. Disable the automatic notification option in your email client. Get rid of the distractions around you.

    I know some people will out of the way and delete or deactivate their facebook accounts. I think it’s a little drastic and extreme as addressing procrastination is more about being conscious of our actions than counteracting via self-binding methods, but if you feel that’s what’s needed, go for it.

    5. Hang out with People Who Inspire You to Take Action

    I’m pretty sure if you spend just 10 minutes talking to Steve Jobs or Bill Gates, you’ll be more inspired to act than if you spent the 10 minutes doing nothing. The people we are with influence our behaviors. Of course spending time with Steve Jobs or Bill Gates every day is probably not a feasible method, but the principle applies — The Hidden Power of Every Single Person Around You

    Identify the people, friends or colleagues who trigger you – most likely the go-getters and hard workers – and hang out with them more often. Soon you will inculcate their drive and spirit too.

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    As a personal development blogger, I “hang out” with inspiring personal development experts by reading their blogs and corresponding with them regularly via email and social media. It’s communication via new media and it works all the same.

    6. Get a Buddy

    Having a companion makes the whole process much more fun. Ideally, your buddy should be someone who has his/her own set of goals. Both of you will hold each other accountable to your goals and plans. While it’s not necessary for both of you to have the same goals, it’ll be even better if that’s the case, so you can learn from each other.

    I have a good friend whom I talk to regularly, and we always ask each other about our goals and progress in achieving those goals. Needless to say, it spurs us to keep taking action.

    7. Tell Others About Your Goals

    This serves the same function as #6, on a larger scale. Tell all your friends, colleagues, acquaintances and family about your projects. Now whenever you see them, they are bound to ask you about your status on those projects.

    For example, sometimes I announce my projects on The Personal Excellence Blog, Twitter and Facebook, and my readers will ask me about them on an ongoing basis. It’s a great way to keep myself accountable to my plans.

    8. Seek out Someone Who Has Already Achieved the Outcome

    What is it you want to accomplish here, and who are the people who have accomplished this already? Go seek them out and connect with them. Seeing living proof that your goals are very well achievable if you take action is one of the best triggers for action.

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    9. Re-Clarify Your Goals

    If you have been procrastinating for an extended period of time, it might reflect a misalignment between what you want and what you are currently doing. Often times, we outgrow our goals as we discover more about ourselves, but we don’t change our goals to reflect that.

    Get away from your work (a short vacation will be good, else just a weekend break or staycation will do too) and take some time to regroup yourself. What exactly do you want to achieve? What should you do to get there? What are the steps to take? Does your current work align with that? If not, what can you do about it?

    10. Stop Over-Complicating Things

    Are you waiting for a perfect time to do this? That maybe now is not the best time because of X, Y, Z reasons? Ditch that thought because there’s never a perfect time. If you keep waiting for one, you are never going to accomplish anything.

    Perfectionism is one of the biggest reasons for procrastination. Read more about why perfectionist tendencies can be a bane than a boon: Why Being A Perfectionist May Not Be So Perfect.

    11. Get a Grip and Just Do It

    At the end, it boils down to taking action. You can do all the strategizing, planning and hypothesizing, but if you don’t take action, nothing’s going to happen. Occasionally, I get readers and clients who keep complaining about their situations but they still refuse to take action at the end of the day.

    Reality check:

    I have never heard anyone procrastinate their way to success before and I doubt it’s going to change in the near future.  Whatever it is you are procrastinating on, if you want to get it done, you need to get a grip on yourself and do it.

    More About Procrastination

    Featured photo credit: Malvestida Magazine via unsplash.com

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