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Back to Basics: Processing

Back to Basics: Processing

Your Inbox

    In my first installment of “Back to Basics”, I discussed the importance of your inbox – a single place for collecting all of your inputs for processing. In this installment, we’ll discuss the processing itself – how to turn inputs into action.

    In principle, processing is simple. All it means is making a decision about what to do with every piece of information that enters your life. In practice, it’s actually very hard, mostly because with a few exceptions, we aren’t usually ready to make those decisions – or to make the commitment to act that decision-making implies.

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    There are really only a handful of decisions you can make about an input:

    • you can delete it. It’s unimportant – junk mail, information you already have, reminders of tasks already completed, etc.
    • You can redirect it. If there is another person the task or information would be better suited for, forward it to them.
    • You can archive it. Anything you don’t need now but will likely need in the future – a business card or address, a vendor’s brochure, an article from a magazine – can be filed away for future reference.
    • You can record it. Information you might need again but don’t need in it’s original form can be extracted and entered into a note-taking program, your contact manager, a notebook, etc. and the original deleted/thrown away.
    • You can do it. Some inputs require immediate action and can be done at once.
    • You can schedule it. Some inputs require action but not immediately – block out a suitable length of time in your calendar to do them.
    • You can defer it. When an input requires action but you are unable to take that action, you have to defer it to later.

    Given the limited number of possible choices, it should be a relatively easy thing to power through your inbox, extract the information you need, file things away, add a few items to your todo list or your calendar, drop a few things into your outbox, and get on with things.

    But it’s not. We get hung up on things, mostly because of those pesky “defer” inputs – things we know we should do something about but can’t, for several reasons:

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    • Lack of information: You don’t know enough to figure out what to do with something.
    • Lack of resources: You know what you should do, but you don’t have everything you need to do it – money, time, equipment, manpower, etc.
    • Lack of urgency: You know what to do and could do it, but it’s not important to do it right now so you put it off.
    • Lack of authority: You are ready, willing, and able to make a decision, but don’t feel empowered to act on that decision.

    The typical pattern where any of these barriers apply is to pick something up out of your inbox, look at it, recognize that you lack something important – information, resources, urgency, or authority – to act on it, and then: you drop it back into our inbox!

    Don’t do that.

    If you’re ever going to keep on top of everything and keep your inputs from overwhelming you, it’s important to break that habit. Which means you need to change the way you think about processing and about the decisions and actions processing entails.

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    When an item hits your inbox that you’re not able to deal with immediately, it becomes a project – an outcome that will take several steps to accomplish. And the first step in that project is to solve the problem, to fill the lack that’s preventing you from completing the task.

    In order to avoid putting things back into your inbox, you need a place to keep pending projects. This could be an accordion file on your desk, or a filing cabinet drawer for live files. You also need a way to keep track of things – a project list with pointers to the pending file.

    And you need to add whatever action you need to take to make it possible to act to your todo list. “Get list of potential team members from HR for Build Team”; “Look up how to find a reliable drywall installer for Fix Hole in Kitchen Wall”; “Set appointment with VP of Marketing to discuss possible action on partnership offer for Movie Tie-In Offer”; “Read Lifehack’s Back to Basics series for Figure Out How to Process my Inbox”.

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    This isn’t all that hard – I label a file with the project name, and I tag actions in my todo list with “for [Project Name]”. And I keep a list of active projects in my notebook. Give yourself permission to reuse the heck out of your folders – you don’t need any excuse to think of something as “too small” to be considered a project. If it’s not something you could sit down and do right now, it’s a project.

    Processing isn’t hard, but it takes some discipline and some clear-thinking time. Discipline because it’s easy to get distracted and easy to put off making a decision for things that you can’t do right now. Clear-thinking time because you ultimately do need to make a decision, and you can’t do that with a thousand other things on your mind.

    So I recommend scheduling a few 15-minute (or longer) blocks of time for processing your inbox throughout the day. Close the door (if you have a door) and get into the “processing zone”. Have your file folders, label-maker (if you use one – it seems silly, but it’s quite a help in getting into the right mindset), your todo list, and a pen handy. Do the same thing at home – set aside a few minutes every day or so to process everything.

    How many times you do this a day depends on your particular situation – keep an eye on your inbox for a few days and see how often it fills up and how urgent the items that come into your inbox are likely to be. For most people, once in the morning and once about an hour before you leave work is enough, and possibly once around lunchtime. If your inbox gets full particularly fast, you may need more than 15 minutes. The trick is to find a frequency and amount of time that leaves you as free as possible to do your actual work the rest of the time.

    And do keep yourself free the rest of the time. Don’t respond to each item as it hits your inbox.  You may as well not have an inbox at all if you’re going to give the world permission to interrupt whatever you’re doing at any time and place whatever they think is important in front of your face. That way madness doth lie!

    More by this author

    Becoming Self-Taught (The How-To Guide) The Science of Setting Goals (And Its Effect on Your Brain) Is Procrastination Bad? The Truth About Procrastination Revealed How to Take Notes: 3 Effective Note-Taking Techniques Back to Basics: Capture Your Ideas

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    Last Updated on May 12, 2020

    8 Steps to Continuous Self Motivation Even During the Difficult Times

    8 Steps to Continuous Self Motivation Even During the Difficult Times

    Many of us find ourselves in motivational slumps that we have to work to get out of. Sometimes it’s like a continuous cycle where we are motivated for a period of time, fall out and then have to build things back up again.

    There is nothing more powerful for self-motivation than the right attitude. You can’t choose or control your circumstance, but you can choose your attitude towards your circumstances.

    How I see this working is while you’re developing these mental steps, and utilizing them regularly, self-motivation will come naturally when you need it.

    The key, for me, is hitting the final step to Share With Others. It can be somewhat addictive and self-motivating when you help others who are having trouble.

    A good way to have self motivation continuously is to implement something like these 8 steps from Ian McKenzie.[1] I enjoyed Ian’s article but thought it could use some definition when it comes to trying to build a continuous drive of motivation. Here is a new list on how to self motivate:

    1. Start Simple

    Keep motivators around your work area – things that give you that initial spark to get going.

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    These motivators will be the Triggers that remind you to get going.

    2. Keep Good Company

    Make more regular encounters with positive and motivated people. This could be as simple as IM chats with peers or a quick discussion with a friend who likes sharing ideas.

    Positive and motivated people are very different from the negative ones. They will help you grow and see opportunities during tough times.

    Here’re more reasons why you should avoid negative people: 10 Reasons Why You Should Avoid Negative People

    3. Keep Learning

    Read and try to take in everything you can. The more you learn, the more confident you become in starting projects.

    You can train yourself to crave lifelong learning with these tips: How to Develop a Lifelong Learning Habit

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    4. See the Good in Bad

    When encountering obstacles or challenging goals, you want to be in the habit of finding what works to get over them.

    Here are 10 tips to make positive thinking easy.

    5. Stop Thinking

    Just do. If you find motivation for a particular project lacking, try getting started on something else. Something trivial even, then you’ll develop the momentum to begin the more important stuff.

    When you’re thinking and worrying about it too much, you’re just wasting time. These tried worry busting techniques can help you.

    6. Know Yourself

    Keep notes on when your motivation sucks and when you feel like a superstar. There will be a pattern that, once you are aware of, you can work around and develop.

    Read for yourself how the magic of marking down your mood works.

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    7. Track Your Progress

    Keep a tally or a progress bar for ongoing projects. When you see something growing, you will always want to nurture it.

    Take a look at these 4 simple ways to track your progress so you have motivation to achieve your goals.

    8. Help Others

    Share your ideas and help friends get motivated. Seeing others do well will motivate you to do the same. Write about your success and get feedback from readers.

    Helping others actually helps yourself, here’s why.

    What I would hope happens here is you will gradually develop certain skills that become motivational habits.

    Once you get to the stage where you are regularly helping others keep motivated – be it with a blog or talking with peers – you’ll find the cycle continuing where each facet of staying motivated is refined and developed.

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    Too Many Steps?

    If you could only take one step? Just do it!

    Once you get started on something, you’ll almost always just get into it and keep going. There will be times when you have to do things you really don’t want to: that’s where the other steps and tips from other writers come in handy.

    However, the most important thing, that I think is worth repeating, is to just get started.

    Get that momentum going and then when you need to, take Ian’s Step 7 and Take A Break. No one wants to work all the time!

    More Tips for Boosting Motivation

    Featured photo credit: Japheth Mast via unsplash.com

    Reference

    [1] Ian McKenzie: 8 mental steps to self-motivation

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