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Ask the Entrepreneurs: 8 Things Founders Should Take Care of Before Shutting Down for the Holidays

Ask the Entrepreneurs: 8 Things Founders Should Take Care of Before Shutting Down for the Holidays

Ask The Entrepreneurs is a regular series where members of the Young Entrepreneur Council are asked a single question that aims to help Lifehack readers level up their own lives, whether in a area of management, communication, business or life in general.

Here’s the question posed in this edition of Ask The Entrepreneurs:

What is one thing entrepreneurs forget to automate, systemize, or build processes around before they shut down for holidays?

1. Finances

Kelly Azevedo

    Before you take off, ensure that the finances of your business are handled, including paying employees, accepting automated payments from clients, handing pay failures and paying your own invoices. By automating, you won’t return to an empty bank account and overdue bills.
    Kelly Azevedo, She’s Got Systems

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    2. Time Management

    Grant Gordon

      Entrepreneurs and business owners don’t plan on not being busy. Holidays are meant for friends and family, and although we need to see business boom, you can still plan to focus on your social time without the distractions of a phone, tablet or laptop. Plan your days to be carefree, and “budget” time to check in with work — not the other way around.
      Grant Gordon, Solomon Consulting Group

      3. Social Media Posts

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      Ronnie Castro

        Using a message scheduling tool such as HootSuite is great for planning tweets and other social media posts to hit over the holidays, so you don’t have to. You can rest easy knowing that your followers will automatically continue to get consistent updates and messages from your company during your down time.
        Ronnie Castro, Porch

        4. Holiday Shipping and Returns

        Brett Farmiloe

          Clearly communicating holiday shipping and return information before shutting down is crucial to customer conversions and satisfaction. You can do this in several ways. Your can use language such as, “final day to order to receive by Christmas” on product descriptions and shipping pages. You can also set up an email autoresponder for the emails typically associated with customer questions.
          Brett Farmiloe, Internet Marketing Company

          5. Customer Support

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          Thursday-Bram 2

            You can’t assume that your customers aren’t working just because you’ve taken off for the holidays. You can’t even assume that your customers celebrate the same holidays that you do. So make sure your customers can at least get a basic level of assistance while you’re away. Even writing up fixes for the most common problems they might encounter is a step in the right direction.
            Thursday Bram, Hyper Modern Consulting

            6. Proper Notifications

            Andy Karuza

              Make sure you clearly communicate to people that you’ll be out of office, whether it’s through an email autoresponder or a message you post on your Facebook page. As long as you take the due diligence to announce your impending shut down, your customers and partners will be mostly satisfied with their inability to reach you.
              Andy Karuza, Brandbuddee

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              7. Signed Contracts

              russ oja

                Many companies have a new budget starting in January of each year, which means you should be rather proactive with closing deals in November and December before everybody leaves the office and comes back at the start of the year. Proactive sales in the last few months of the year will help you launch big at the start of the new year.
                Russ Oja, Seattle Windows and Construction, LLC

                8. Team Vacation Tracking

                Nanxi Liu

                  Because our teammates have different dates they are taking off during the holidays, we wanted to be respectful of everyone’s days off. So, we had everyone update the company calendar with the dates they will be available and unavailable during the holidays.
                  Nanxi Liu, Enplug

                  More by this author

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                  Trending in Productivity

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                  Last Updated on August 6, 2020

                  Why Working 9 to 5 Is Outdated

                  Why Working 9 to 5 Is Outdated

                  Bristol is the most congested city in England. Whenever I have to work at the office, I ride there, like most of us do. Furthermore, I always make sure to go at off hours; otherwise, the roads are jam-packed with cars, buses, bikes, even pedestrians. Why is that? Because everyone is working a traditional 9 to 5 work day.

                  Where did the “9 to 5” Come From?

                  It all started back in 1946. The United States government implemented the 40 hour work week for all federal employees, and all companies adopted the practice afterwards. That’s 67 years with the same schedule. Let’s think about all the things that have changed in the 67 years:

                  • We went to the moon, and astronauts now live in space on the ISS.

                  • Computers used to take up entire rooms and took hours to make a single calculation. Now we have more powerful computers in our purses and back pockets with our smartphones.

                  • Lots of employees can now telecommute to the office from hundreds, and even thousands of miles away.

                  In 1946 a 9-5 job made sense because we had time after 5pm for a social life, a family life. Now we’re constantly connected to other people and the office, with the Internet, email on our smartphones, and hashtags in our movies and television shows. There is no downtime anymore.

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                  Different Folks, Different Strokes

                  Enjoying your downtime is an important part of life. It recharges your batteries and lets you be more productive. Allowing people to balance life and work can provide them with much needed perspective and motivation to see the bigger picture of what they are trying to achieve.

                  Some people are just more productive when they’re working at their optimal time of day, after feeling well rested and personally fulfilled.  For some that can be  from 4 a.m. to 9 a.m; for others, it could be  2 p.m. to 7 p.m.

                  People have their own rhythms and routines. It would be great if we could sync our work schedule to match. Simply put, the imposed 8-hour work day can be a creativity and morale killer for the average person in today’s world.

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                  Productivity and Trust Killer

                  Fostering creativity among employees is not always an easy endeavor, but perhaps a good place to start is by simply not tying their tasks and goals to a fixed time period. Let them work on their to-do list at their own pace, and chances are, you’ll get the best out of your employee who feels empowered instead of babysat.

                  That’s not to say that you should  allow your team to run wild and do whatever they want, but restricting them to a 9 to 5 time frame can quickly demoralize people. Set parameters and deadlines, and let them work at their own creative best with the understanding that their work is crucial to the functioning of the entire team.

                  Margaret Heffernan, an entrepreneur who previously worked in broadcasting, noted to Inc that from her experience, “treating employees like grown-ups made it more likely that they would behave the same way.” The principle here is to have your employees work to get things done, not to just follow the hands on the clock.

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                  A Flexible Remote Working Policy

                  Yahoo CEO Marissa Mayer famously recalled all her remote workers, saying she wanted to improve innovation and collaboration, but was that the right decision? We’ve all said that we’re often more productive in a half day working from home than a full day working in the office, right? So why not let your employees work remotely from home?

                  There are definitely varying schools of thought on remote working. Some believe that innovation and collaboration can only happen in a boardroom with markers, whiteboards and post-it notes and of course, this can be true for some. But do a few great brainstorms trump a team that feels a little less stressed and a little more free?

                  Those who champion remote working often note that these employees are not counting the clock, worried about getting home, cooking dinner or rushing through errands post-work. No one works their 9-5 straight without breaks here and there.  Allowing some time for remote working means employees can handle some non-work related tasks and feel more accomplished throughout the day. Also, sometimes we all need to have a taste of working in our pajamas, right?

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                  It’ll be interesting to see how many traditional companies and industries start giving their employees more freedom with their work schedule. And how many end up rescinding their policies like Yahoo did.

                  What are your thoughts of the traditional 9-5 schedule and what are you doing to help foster your team’s productivity and creativity? Hit the comments and let us know.

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