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Ask the Entrepreneurs: 8 Things Founders Should Take Care of Before Shutting Down for the Holidays

Ask the Entrepreneurs: 8 Things Founders Should Take Care of Before Shutting Down for the Holidays

Ask The Entrepreneurs is a regular series where members of the Young Entrepreneur Council are asked a single question that aims to help Lifehack readers level up their own lives, whether in a area of management, communication, business or life in general.

Here’s the question posed in this edition of Ask The Entrepreneurs:

What is one thing entrepreneurs forget to automate, systemize, or build processes around before they shut down for holidays?

1. Finances

Kelly Azevedo

    Before you take off, ensure that the finances of your business are handled, including paying employees, accepting automated payments from clients, handing pay failures and paying your own invoices. By automating, you won’t return to an empty bank account and overdue bills.
    Kelly Azevedo, She’s Got Systems

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    2. Time Management

    Grant Gordon

      Entrepreneurs and business owners don’t plan on not being busy. Holidays are meant for friends and family, and although we need to see business boom, you can still plan to focus on your social time without the distractions of a phone, tablet or laptop. Plan your days to be carefree, and “budget” time to check in with work — not the other way around.
      Grant Gordon, Solomon Consulting Group

      3. Social Media Posts

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      Ronnie Castro

        Using a message scheduling tool such as HootSuite is great for planning tweets and other social media posts to hit over the holidays, so you don’t have to. You can rest easy knowing that your followers will automatically continue to get consistent updates and messages from your company during your down time.
        Ronnie Castro, Porch

        4. Holiday Shipping and Returns

        Brett Farmiloe

          Clearly communicating holiday shipping and return information before shutting down is crucial to customer conversions and satisfaction. You can do this in several ways. Your can use language such as, “final day to order to receive by Christmas” on product descriptions and shipping pages. You can also set up an email autoresponder for the emails typically associated with customer questions.
          Brett Farmiloe, Internet Marketing Company

          5. Customer Support

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          Thursday-Bram 2

            You can’t assume that your customers aren’t working just because you’ve taken off for the holidays. You can’t even assume that your customers celebrate the same holidays that you do. So make sure your customers can at least get a basic level of assistance while you’re away. Even writing up fixes for the most common problems they might encounter is a step in the right direction.
            Thursday Bram, Hyper Modern Consulting

            6. Proper Notifications

            Andy Karuza

              Make sure you clearly communicate to people that you’ll be out of office, whether it’s through an email autoresponder or a message you post on your Facebook page. As long as you take the due diligence to announce your impending shut down, your customers and partners will be mostly satisfied with their inability to reach you.
              Andy Karuza, Brandbuddee

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              7. Signed Contracts

              russ oja

                Many companies have a new budget starting in January of each year, which means you should be rather proactive with closing deals in November and December before everybody leaves the office and comes back at the start of the year. Proactive sales in the last few months of the year will help you launch big at the start of the new year.
                Russ Oja, Seattle Windows and Construction, LLC

                8. Team Vacation Tracking

                Nanxi Liu

                  Because our teammates have different dates they are taking off during the holidays, we wanted to be respectful of everyone’s days off. So, we had everyone update the company calendar with the dates they will be available and unavailable during the holidays.
                  Nanxi Liu, Enplug

                  More by this author

                  9 No-Brainer Ways to Track Employee Time Ask the Entrepreneurs: 12 Things Entrepreneurs Should Stop Doing Ask the Entrepreneurs: 9 Best Note Taking Tools Ask the Entrepreneurs: 12 Tips for Mastering Public Speaking Ask the Entrepreneurs: 9 Tasks You Should be Outsourcing

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                  1 The Daily Rituals of 7 Successful CEOs 2 What Does Success Look Like? Revealed by 12 Highly Successful People 3 The Ultimate Night Routine Guide: Sleep Better and Wake Up Productive 4 4 Critical Ways You Can Stop Wasting Time Today 5 Stop Waiting For Your Dream Job and Go Ask For It

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                  Last Updated on May 16, 2019

                  The Daily Rituals of 7 Successful CEOs

                  The Daily Rituals of 7 Successful CEOs

                  One of my favorite success quotes ever comes from one of the original and most successful ‘CEOs’ of his era: Aristotle. Here’s what he said:

                  “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”

                  This advice is just as sound today as it was when Aristotle first expressed it, way back when. I’m reminded of this at least once a week, when I interview an inspiring author, leader, or successful CEO on my show. I ask my guests a series of questions about what has contributed to their success and their ability to build something meaningful.

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                  You want to know what nearly all of them say? Almost every time, they respond by telling me that their success is the result of simple habits  enacted day after day.

                  These quotes from seven successful CEOs demonstrate the daily rituals that have contributed to their success:

                  1. Promote what you love.

                  “It’s so much better to promote what you love than to bash what you hate.” – Jessica Alba, CEO of The Honest Company

                  2. Develop a feedback loop.

                  “I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better. I think that’s the single best piece of advice: constantly think about how you could be doing things better and questioning yourself.” – Elon Musk, CEO of TESLA Motors

                  3. Create things that are better, not just “different.”

                  “Our task today is to find singular ways to create the new things that will make the future not just different, but better—to go from 0 to 1. The essential first step is to think for yourself. Only by seeing our world anew, as fresh and strange as it was to the ancients who saw it first, can we both re-create it and preserve it for the future.” – Peter Thiel, CEO of Palantir and best-selling author of Zero To One.

                  4. Meditate.

                  “Meditate. Breathe consciously. Listen. Pay attention. Treasure every moment. Make the connection.” – Oprah Winfrey, CEO of OWN Network

                  5. Read every day.

                  “Read 500 pages every day. That’s how knowledge works. It builds up like compound interest.”-Warren Buffet, CEO of investment firm Berkshire-Hathaway

                  6. Block time for email.

                  “Set aside a 20- to 30-minute chunk of time two or three times a day for email. Do not check continually through the day.” – Doug Camplejohn, CEO of predictive lead marketing company FlipTop.

                  7. Make your customers happy.

                  “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos, CEO of Amazon.com

                  Develop the right rituals. Become a successful CEO.

                  If the majority of these daily habits are new to you, avoid making the crucial mistake of adopting all of these habits at once. Research on habit-formation indicates that lasting habits are formed one at a time.

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                  For example, let’s say you’re excited about developing the following daily habits:

                  • daily reading,
                  • daily meditation, and
                  • updating your to-do list every night

                  Let’s say that daily reading is the one that excites you the most out of the three habits noted above. It would be wise of you to begin by choosing and scheduling time to read every day, and then sticking to that time until it becomes a habit. Once it feels effortless and automatic, you’ll know that you’ve turned it into a daily habit. Now you’re ready to install the next habit… and the next… Until before you know it, you’ll start looking in the mirror and seeing the reflection of a successful CEO.

                  Featured photo credit: Amy Hirschi via unsplash.com

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