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Collect stories. Dispel myths.

Collect stories. Dispel myths.

Every company has a storied past. Are you aware what yours is?

More importantly, do you know why your stories are so important?

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When old timers tell the newbies stories about “the good old days,” or “how it used to be here,” or “the first time we ever did this” what are they so fondly recollecting? Why in the world do they keep talking about past events, often making the retelling far more wonderful sounding than you remember actually living the experience of them?

Is there any value in this memorable nostalgia?

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When stories are told in the spirit of retelling your company history, your storytellers are often capturing the memorable parts; what they remember is largely what they want to keep alive because it felt very good to them at one time. Stories of what had been give us a look back at those things we once believed in, and want to keep believing in. They reveal the values which had bound us together and still do, and why in the aftermath of the story’s events we kept pushing upward and onward. They often chronicle successes and achievements, and tell of what people feel was a victory, because by nature we want our stories to be good ones; no one likes to recount their failures. However whether victory, mistake, or outright failure, our stories undoubtedly recount lessons-learned too important to be forgotten. We feel we can keep learning from them, and we tell the story to re-teach the lesson.

Myths however, are a different matter.

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I’ve learned to be more wary of myths, finding that for some reason, those who tell myths instead of stories need to fabricate a past that didn’t really happen. They want to feel better about explaining the present, and why things are as they are. What that tells me, is that our values aren’t aligned, and I’d best discover why that is.

Myths may sound plausible, but they are far more fiction than fact, and they are often riddled with half-truths and concocted history. They can be intriguing, they can be wistful and fanciful, but because they never really happened they don’t deliver those lessons actually learned, just the what ifs that might have been. The more credibility the teller strives to give them, the more dangerous myths become, for stated plainly, myths are lies.

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With stories you have a solid foundation of the values which served you well; they become predictable values you trust to keep a company centered. Myths don’t deliver this foundation. Instead, they create a slippery iciness on which you frequently lose your footing. Because a myth isn’t completely true, you can’t be certain; you can’t be sure-footed and confident.

People who tell stories are proud to own them; they claim them as part of their own history. Those who tell myths are building a case for some reason; and great managers will work to dispel those myths so they can get to the root causes of why the myth exists. What they are looking for, is why the teller feels the myth must be told.

People only lie when they feel the truth isn’t good enough for them. However the great managers among us always prefer the ugliest truth over the prettiest lie, for that way they always know exactly what they’re dealing with. They honor the truth above all else, for in doing so they honor their own integrity.

Collect stories to celebrate the values you believe in, and use those stories to help people identify with those values and claim them with you. Dispel the myths and banish any confusion so that the truth of who you really are is honored.

Post Author:

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business. She fervently believes that work can inspire, and that great managers and leaders can change our lives for the better. You can also visit her on www.managingwithaloha.com. Rosa writes for Lifehack.org to freely offer her coaching to those of us who aspire to be greater than we are, for she also believes in us. Writing on What Great Managers Do is one of her favorite topics.

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Last Updated on August 16, 2018

The Importance of Reminders (And How to Make a Reminder That Works)

The Importance of Reminders (And How to Make a Reminder That Works)

No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system”.

A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

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The power of habit

A habit is any act we engage in automatically without thinking about it.

For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

That quick game Frogger to “loosen you up” before you get working, that always ends up being six hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

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The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

The wonderful thing about triggers (reminders)

A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

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But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

How to make a reminder works for you

Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

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Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

Featured photo credit: Unsplash via unsplash.com

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