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Consumer Attack! Taking on Corporations and Winning

Consumer Attack! Taking on Corporations and Winning
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    Companies are replacing the old adage “the customer is always right” with “the customer is right, as long as it does not cost the company money or extra effort.” Customers are facing new policies that hamper, frustrate, and limit a customer’s ability and determination to process a complaint, request additional assistance, validate a warranty or receive support for services they have purchased.

    Overcome these barriers, by doing the necessary research, creating an action plan, and by presenting your case in a resolute and concise manner.

    Research

    Before doing anything, be realistic about the seriousness of your complaint. Do not spend days researching and preparing your case, when it is obvious that pursuing a resolution is a waste of your time.

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    If the issue is minor, or major, treat it as such. Your expectations can range from registering a complaint without any expectations of compensation, to the extreme of pursuing a legal settlement.

    Either way, all the relevant information you need will be available on the internet.

    Use the following sites to support your case:

    Resources to review:

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    • Internet forums – Use Google to search out references to similar complaints; these searches will usually lead you to online forums. Use the forums to ask for advice and learn how to resolve your complaint.
    • Disclosures – Some companies must offer a verbal or written disclosure to consumers. Both governments and industry groups can institute these policies and they are in place to protect the consumer, the company, and the industry. Ultimately, if a company does not offer a mandatory disclosure, they can be fined or shutdown for non-compliance
    • Contracts – Your contract will stipulate the specific details of your purchase. They outline the minimum responsibilities and restrictions a company and a client needs to adhere to when they enter into a legal agreement.
    • Government Customer Affairs / Customer Advocacy Groups – These sites list consumer protection polices for the individual States and Provinces in North America. These can include the maximum interest a company can charge on a loan or credit card, examples of dishonest business practices, and contact information to register an official complaint.
    • Class Action Suit – you may be one of hundreds of wronged customers. Moreover, there may be no other alternative other than becoming a plaintive in a mass suit and hope for the best.
    • Corporate Websites – Review what commitments the company has made to   their consumers, the community and shareholders. Also, compare the policies of the retailer and the manufacturer; then decide who is more likely to resolve your complaint.

    Depending on the region, there may be laws that give consumers a period of time in which they can review a contract and cancel the agreement without the fear of incurring any penalties or fees.

    In addition, omitting a necessary written or verbal disclosure during a purchase can invalidate a signed contract.

    It is critical that you create a secure folder that contains all your valid and current warranties, contracts, receipts and disclosures. Do not count on businesses to keep these types of documents on file.

    Plan of Action

    Take a moment to decide how you will present your case. Start by listing your strongest arguments and support your facts with any relevant information you have gathered from your research.

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    A written plan of action will keep you focused, calm, and keep your arguments concise and steadfast. Keeping your story straight is important, because you might have to repeat your story to several different people during the escalation of your complaint.

    Follow these tips before presenting your complaint to a company:

    • Present your argument to your friends and family. Ask for honest feedback and then use that information to decide if you are ready to move forward.
    • Construct a timeline by adding every relevant action taken by you, or the company since you made your complaint.
    • Show your appreciation to anyone at the company who offers to assist you, even if it does not resolve the issue. As you move forward with your complaint, they can become key contacts.
    • Create a list of two or three satisfactory resolution options and present them to the company.  The less wiggle room you give the company the better. Force them to work within your parameters.
    • Remind yourself over and over again of why you deserve a fair and equitable resolution

    Build up your immunity to corporate excuses:

    • Believe that you count, and your business is important to the company.
    • There is no harm in trying, and it is your responsibility as a consumer to fight for your rights
    • Ask for support from your friends or family. Receive moral support by having people sit beside you during a phone call and ask them to assist you in writing a letter.
    • Try to stay calm and strive not to take it personally. Getting upset will only make it harder to get a good outcome.

    Increasing profits and stock prices has become the driving force used in structuring a company’s philosophy and policies. As a result, resolving complaints can now become a form of trench warfare.

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    Counter these obstacles by presenting a case that demonstrates that you are dedicated, knowledgeable, and ready to negotiate a fair settlement.

    (Photo credit: consumers from Shutterstock)

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    Last Updated on July 12, 2021

    100 Incredible Life Hacks That Make Life So Much Easier

    100 Incredible Life Hacks That Make Life So Much Easier
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    Want to learn some quick and easy life hacks that are easy to do, low cost and saves you time?

    By tweaking little things in your daily life, it can make your life much more convenient!

    Here’re 100 of the most practical life hacks so you can just pick up any of them right away!

    83 tie a small piece of bright colored fabric

      84 write random letter

        85 use a rubberband

          86 dorm smell bad

            87 lean your phone on your sunglassess

              89 how to waterproof your shoes

                90 take a picture of the name card

                  91 iron inside out

                    92 old newspaper

                      93 tumble try shoes

                        keep a card like this

                          SONY DSC

                            94 soap bar

                              95 make a hole

                                96 drop the battery

                                  97 use a coozie

                                    98 when taking a picture

                                      use a clean dust pan

                                        try a pants hanger

                                          use your cellphone light

                                            use a spring from an old pen

                                              quick and easy iphone speaker

                                                user binder clips

                                                  wrap a wet paper towel around your beverage

                                                    put pancake mix in a ketchup bottle

                                                      clean out an old lotion bottle for your beach

                                                        use a muffin tin to serve condiments at a bbq

                                                          doritos are great for kindling

                                                            use nail polish to identify different keys

                                                              use a hanging shoe rack to store cleaning supplies

                                                                freeze grapes to chill white wine without

                                                                  use paper clips to organize your cables

                                                                    almost finished your jar of nutella

                                                                      sick of having a box full of tangled

                                                                        unroll the rim to increase the capacity

                                                                          cut open toilet paper rolls and use as a cuff

                                                                            remove the stem from strawberries

                                                                              turn an old bottle into a simple little cord holder

                                                                                for iced coffee and iced cappuccino, use frozen coffee cubes

                                                                                  how to fold a fitted bed sheet

                                                                                    tired of snoozing past your alarm

                                                                                      place a rubber band around an open paint can to wipe your brush on

                                                                                        ut a wooden spoon across a boiling pot

                                                                                          use bread clips to save flip-flops

                                                                                            take pictures of friends holding items

                                                                                              how i always know which headphone is the left one

                                                                                                put a stocking over the end of a vacuum

                                                                                                  How to make sure you drink enough water

                                                                                                    user a can opener to open blister

                                                                                                      good sandwich guide

                                                                                                        turn your muffin pans upside down

                                                                                                          50 pounds of groceries and living on the 5th floor

                                                                                                            the right way to make a blt

                                                                                                              add one teaspoon of baking soda

                                                                                                                38

                                                                                                                  hair straighteners equals to collar irons

                                                                                                                    stack your clothes vertically to see them all

                                                                                                                      the right way to make cookies in the summer

                                                                                                                        how to clean a blender

                                                                                                                          the right way to eat a popsicle

                                                                                                                            use bread clips to label and organize power cords

                                                                                                                              to get the built up residue off of your shower head

                                                                                                                                user a hair clip to orgainize long wires

                                                                                                                                  a frozen saturated sponge in a bag

                                                                                                                                    rub stuck zipper teeth with a graphite pencil

                                                                                                                                      use a soda pop tab

                                                                                                                                        50

                                                                                                                                          51 How to multiply large numbers in your head.

                                                                                                                                            52 How to open a bottle if you dont have a corkscrew.

                                                                                                                                              rub a walnut on damaged wooden furniture

                                                                                                                                                kids fall out of bed

                                                                                                                                                  use toothpaste to clear up hazy car

                                                                                                                                                    58

                                                                                                                                                      59 keep pizza out while driving home

                                                                                                                                                        60 put your straw through the tab to keep it from rising

                                                                                                                                                          hold oreos with a fork so your fingers

                                                                                                                                                            Never lose your remotes again

                                                                                                                                                              hiding your emergency money

                                                                                                                                                                use a bread tab to hold your spot on a roll

                                                                                                                                                                  if you are at a hotel and run out of chargers

                                                                                                                                                                    keep a square of cardboard in a ziplock bag

                                                                                                                                                                      If you need to pee or smoke at a bar

                                                                                                                                                                        drill holes in the bottom of your garbage

                                                                                                                                                                          use an accented letter as your passcode

                                                                                                                                                                            use a squeeze ketchup bottle top with your shopvac

                                                                                                                                                                              do something unusual when locking the door

                                                                                                                                                                                when heating leftovers space out a circle in the middle

                                                                                                                                                                                  dont burn yourself in those hard to reach candles

                                                                                                                                                                                    put a small amount of water in a glass when you microwave your pizza

                                                                                                                                                                                      75 use a piece of paper to organize

                                                                                                                                                                                        use half a pool noodle

                                                                                                                                                                                          pencil case to store cables

                                                                                                                                                                                            78 clothespin to hold nail

                                                                                                                                                                                              79 make blts

                                                                                                                                                                                                80 take a picture of your fridge

                                                                                                                                                                                                  81 fill plastic water bottles

                                                                                                                                                                                                    82 right ways to eat chips

                                                                                                                                                                                                      99 if your plug keeps failing

                                                                                                                                                                                                        100 put the banana on the wire

                                                                                                                                                                                                          88 before you throw away a post it

                                                                                                                                                                                                            Source: Reddit LifeProTips

                                                                                                                                                                                                            There you go, 100 awesome life hacks that you can try right now to make your life a lot easier!

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